I do not recommend this company.The technician came to repair my 2 year old washer and said I need to replace 2 valves. I bough them.The second technician came to install the valves but he realized that there was no need to replace anything the problem was the hot water faucet was closed. Simple.They gave me a wrong diagnosis and charged me $99.99 for trip and &90 for labor. Shame on them!
Worst experience ever. The dude is a con man, disrespectful, errogant, and unprofessional. My experience ended up on asking the guy 5 times to leave my house and he wouldnt so I had to threaten to have him to be removed by the cops and thats when he started to leave. He wanted me to do work on the fridge while he was gone and Im like thats why Im paying you. When he pointed at a screw telling me to take it off when he leaves and comes back the next day, thats when he used his middle finger to point at it(PASSIVELY TRYING TO GIVE ME THE FINGER). Had 2 visits from the guy and still no diagnosis, the most shadiest guy ever. He also is horrible with time and being prepared. Pretty much if you want to get ripped off or want someone to disrespect you and yell at you in your own home then Franky is your guy. But if you want professionals to fix your problem Id suggest.....(MARTINS) OR (MR APPLIANCE OF LITITZ).
Wonderful same day service. Fair pricing. This is our second time using him. He also repaired our gas stove a few years ago. Excellent service.
Frank was awesome. He arrived promptly, diagnosed the problem and completed the repair.
Very affordable and diagnosed our refrigerator for us
I believe frank knows how to fix appliances but I did not have a good experience with him. I have broken dishwasher that starts then at some point in it cycle the start button starts to blink, stops and then there is water in my dishwasher. Frank came in didn’t even open the dishwasher and started the rinse cycle and stated everything seemed fine and he said there was nothing wrong and talked to me like I was crazy for calling him to look at my dishwasher. I tried to explain to him what happens and he said some cycles last two hours I’ll stay here if you want to pay me 225 bucks. Frank started the wash cycle and stayed for about 15 minutes and the machine seemed fine. I asked if he accepted checks since we primarily use debit card instead of $65 dollars he stated to us for checks it’s $68.90. After he left the wash cycle finished up and the start button started to blink and then it stopped and there is water that did not drain in my dishwasher. Overall I just spent $69 on nothing.
Our whirlpool washer broke and I called Frank and within the hour he was at our house and replaced a broken water pump within an hour. He explained what was wrong and helped us understand the issue and what it would cost. He also explained the pros/cons of just buying another washer and the value of repairing it. He waived his $65 diagnostic fee and the total for labor and parts was very reasonable. Very knowledgeable with his appliance brands and would definitely recommend.
Practical and reasonable and doesnt try to upsell you.
Our refrigerator suddenly stopped working. I called Franks. Said he could come that evening so I chose him over a reputable company. He called that evening and said he would not be available till the following day at noon. He came, knowing we had an LG fridge, 5 years old under warranty. Took 2 minutes to say yup compressor is dead. He would not work on the fridge if we put the free warranted part in, said we needed to purchase the part from him. Charged $68 for less than 5 minutes work knowing he wouldn’t do the warranty work! His big explanation was” you didn’t ask me”
Don’t even bother. This man charged me $55 to come tell me my issue in person even though I sent him a photo of the broken piece before he even came. He said that was his diagnostic fee. Okay fine I accepted that and moved on. He came back the next day to fix it and when he came to fix it he realized that he misdiagnosed the issue and it now needs another piece. Okay... so now he wanted to charge me $25 for this visit plus an additional $225. Now if you came to my home and told me this isn’t the issue after all and there is another issue why would you charge me $25? So upon asking him why he charged me the $25 he stated for his gas... so he wanted me to pay for his gas to come to my home for the second time to tell me HE misdiagnosed my issue. I’m sorry, if you are the professional you should have take more than a full 3 minutes to check my washer the first time you came out. $55 wasted on absolutely nothing. Don’t even bother to do business with this man.
This guy is a true con artist at best. #1 he doesn’t have a license number on his business card. #2 he tried to tell my wife a different diagnostic test price than what he told me as she was the one home at the time, and said she lied. #3 he quoted us $225 to replace a dryer timer which cost $80 which could be installed with 3 screws and plugs. #4 when I realized how fishy this sounded I ordered the part he said was faulty and replaced it myself (I work a lot and didn’t have time when it broke) and it was not correct. #5 I called to confront him and he argued with me and said it was my fault. DO NOT USE THIS GUY, call a reputable repair man with a license number and reputation.
Frank was prompt, coming within an hour of my call and diagnosed the problem soon after he arrived. I would definitely recommend his services as he was easy to work with and charged a reasonable rate!
Frank was to show up over 2 hours ago. After leaving a message for him, inquiring when to expect him, he called back to ask if we had an appointment. He is the one who made the appointment with me 3 days ago. I had to text him my address and a picture of the Dryers model and serial numbers. WHAT AN IDIOT!! I called someone else.
Franks came within hours of my call, he was inexpensive and friendly.
Excellent service and immediate response. I made a phone call to frank appliance and by 11:30, Mr. Frank was onsite and had repairs made. Very good experience.
Frank came within 90 minutes of my call. Texted him all the info. Work completed quickly, reasonable cost.
He showed up to repair a dryer. All he told us was that we needed to shorten the vent hose. He didnt have a flashlight or tools/clamp to do the job. Paid him $55 to tell us that WE need to shorten the hose because he couldnt do it. Rip off. Well shorten the hose but I highly doubt that is going to fix the problem.
Fast service call for a refrigerator on a Saturday morning. New exactly what was wrong. Decided not to fix it cause of year of fridge verses price of parts only charged me $55 as quoted.
Frank was Great . I did not know him, found him online . called at 4 PM and he arrived at 5 and fixed the Fridge in an hour . Did not try to sell me anything I did not need . Hard to find honest hard working people today . Highly Recommend .
Came 3 hours after my call, very nice and professional. I would call him again if I needed something fixed
Very fast service. Called in morning, he came in the afternoon and the repair was done.
8/10/15 - Called two other repair places about my fridge before calling Frank. They both said I needed a new fridge wihtout looking. He came out, Looked at it, and replaced a rely switch and was super friendly and quick about it. Definately will call him again for my appliances.!
First off he did not give me his rates to come out until 5 mins of knocking on my door in a text. When he went about fixing my problem with my dryer it took him 3 visits, the first visit he fixed the obvious problem. He used trial and error charging me labor and replacing parts that where not the problem when it was just a piece of metal that was bent and scraping in the back. He was not professional and was rude when I was assisting him and needed help from an online video I had found to help him. Go with a real professional unless you want to pay much more and have more hassle with this guy.
Frank is great! Quick, reasonable, efficient and a really nice guy! I would highly recommend him!!!!
Super friendly and knowledgeable.
Reasonable prices,professional services and more thanks for choosing us.
Frank was great!, he came the same day and made a quick repair, I would def use again, Thanks!
I found franks number on the internet and i wish i didnt i run a hotel with 98 units that have appliances in every room and i will never use this company again for one the owner was rude and rushing me if ur charging by the hour and im not complaining why are u? we wonted to charge me a service fee from coming out a fee for seeing whats wrong with it then a parts fee and a labor fee this was jus oveer the top i couldnt understand why i had to pay a diagnostic if he was going to be the one fixing it and then he had already made an appointment to come to my property to make the repairs but he did a no call no show but had the nerve to call me to ask for my email address so he could send me a bill for some work he didnt complete you have been warned
Did not show up for appt. Claimed he lacked information but would do it on Sunday. Not a reliable outfit.
1 hour and $145 later he fix my dryer witch has a broken pulling, same day service
When we called he told us it would be $55 to diagnose our washer, but after about 15 minutes and a phone call to his parts guy, it became $75...a whole $20 more than he initially told us.