I have lived at River Valley for 7-8 years. Tammy is the best manager we have had. She really works to obtain community improvements. She works to make sure we have a safe a clean community. Matt and Devon work super hard to keep things in working order and keep the community clean. The apartments are nice sizes and definitely well built and very little noise is heard in between. I have never had any neighbor issue either. Good place to live.

My husband and I just recently moved in and so far we haven’t had any issues. Tammy was wonderful and made things very easy for us to move in! So far so good

Would not recommend to my worst enemy!When we first moved in years ago, the other nearby tenants were mostly older individuals and families. That peace and quiet, and ability to trust your neighbor has eroded.We have had numerous repeated maintenance issues, including a leak in our living room, an incorrectly wired outlet in our utility room that was shocking us, and plumbing issues like Ive never seen in my life.I originally paid a deposit to move in during the month of February for June. They didnt finish cleaning up the flooded apartment (something I found out much later on from another resident) until June 2nd when they finally gave me the keys.Fast forward way too many years here, and ever-increasing rent ( from $699 with utilities included to nearly $1100 some months). No upgrades ever happened to our unit. The carpet is damaged and disgusting from all of the leaks. Some of the neighbors have brought bedbugs into the complex and they quietly bill ever nearby unit for treatment, whether theyre the cause of the infestation or not.UPDATE: Following the posting of this review, they cowardly posted a notice today informing us that our tenancy was being terminated at the end of their business day. On a Friday. Giving us roughly just a month notice to move our family prior to the end of the school year.Ive paid my rent here and on time for years and tolerated a lot of issues I shouldnt have, and for them to do this out of the blue is just ridiculous.This is the kind of management that runs this place. Dont even consider renting here. The always revolving staff in the office are just as terrible to deal with as the last ones.FURTHER UPDATE: While we were attempting to secure housing after they terminated our lease, we were told by our new, wonderful landlord that River Valley Apartments / T.R. Properties staff lied to them and stated we were severely late on our rent 24 times in 8 years. The new landlord saw through this, knowing that we would have been kicked out much sooner if that had been the case.Dont even take a chance on this company! If you like the location, choose Midtown just across the street!ADDITIONAL UPDATE: They somehow were able to get my original review hidden from Google results. I have now re-posted it. My original review was left in 2019. Looking at the other recent comments, nothing has changed here.

Super gorgeous, they have a pool, allow pets, seems very well put together.

During the summer, well taken care of. Service has been great. However, in the winter, the parking lot is NOT taken care of. Slipped and fell on ice a few days ago, and pulled a muscle in my hip. Parking is not the greatest either. Often have to park in front of other buildings because ours is packed. Other than those, the apartments are cute, when they decide to mow in the summer, the grass is taken care of. (Our dog doesnt like the grass touching her belly, which happens more than it doesnt.)

I have lived here for the past 4 years. The leasing staff is super friendly and helpful. The maintenance team is the best I have ever seen. The community is great with tons of kids running around and friendly neighbors. The pool is open seasonally and very well maintained. The office even has a service where packages get dropped off there to make sure your deliveries are safe and secured. Any time I have had an issue my worries have been put to ease very quickly. The price of rent is very reasonable given the area and proximity to great stores, movie theaters, putt putt golf and restaurants. We have made this place our home and I always refer my friends when they are looking for somewhere nice to move. If you are looking for a nice place to move, tell them Carl sent ya.

Ive lived at River Valley for just a little over a year, and the difference between here and the last place we stayed is night and day. My family and I are very pleased with the apartment and location. Tammy made moving in so easy on us during a very difficult and stressful time. Her and everyone else weve interacted with at the office and involving maintenance have been kind, courteous, and professional.

Ive lived here for 6 years now and love it. The staff is great and very friendly. The apartments are older but if you have any problems they work hard to fix it. The pool in the summer is also a big bonus!

Wayyyyyyy to expensive to live there and Noone ever gets a deposit back even if its super clean they will charge you. Do not recommend

My family have lived at Rivervalley for 2 years. The management (Tammy) is absolutely wonderful, kind and professional. Matt and Devon (maintenance) are always working, always making sure everything is working properly and always doing so with a friendly smile. The grounds are clean, the pool is refreshing and there is an open door policy if you have any questions. These folks deserve thumbs up and a raise for all their hard work.

We have lived here for a couple years and they have been excellent the whole time. Responsive to any issue that comes up and very good at ensuring a peaceful place to live.

Lived here for almost 3 years and had no real issues the whole time. Everybody was nice and personable. Repairs got done quickly.

We’ve lived here for 5 years. We’ve been trying to get out for years. They are so expensive and raise their rent every year making it impossible to save and move to a cheaper place. They charge you over 3000 to break the lease and it’s rediculous!

Dirty, smelled like cockroach spray. Signed lease without seeing apartment... handed my keys back without staying one single night and they say I owe money when the apartments was nothing like advertised.

River Valley has been a great place to call home. Very kind and personable staff. Issues are fixed promptly by an amazing maintenance team. Proud to call it home.

My husband and I and our pup lived here for 5 months and then had to break our lease because I got a new job and moved out of the region. Overall our experience was good at River Valley. It is a fairly family friendly community with different housing types (apartment, townhomes, lofts, etc.) and pretty quiet and affordable overall. Our biggest concerns were with the trash compactor where residents dont seem to properly know how to use it (leaving trash outside), dog waste that residents were also not great at cleaning (we always cleaned up after our pup) and the giant potholes on the street leading up to the property. The other rough piece was the cost to break the lease itself but that is something that most complexes have in place so we were pretty understanding. Overall we liked the management of the property, the property itself, the affordability and the location.

The property manager was a huge help in getting everything setup for us. The apartments are clean and kept very tidy. And on my gosh their maintenance worker is phenomenal, he did great work for us.The outside area of the main office was clean and looked very nice. Inside the office was a cozy little club area that comes with complimentary juice and sometimes cookies. Theres a pool with a grill thats open in the summer and is perfect for those who are H20 inclined. All around 10/10 will recommend.

Great staff

Ive lived here for 7 months and Ive had 0 issues. Any maintenance calls that Ive had to make have all been resolved quickly by Matt and Devon who are both amazing. Tammy and Saundra have always been helpful and knowledgeable since day 1. There is no vandalism, no drug dealing, no loud neighbors, and the grounds are kept very well thanks to the hard working individuals who clean up trash if they see it.

Our family was in the process of moving back to Central Ohio after being out of state for several years. We wanted to rent while we were settling back into the area and getting ourselves situated and decided that River Valley Apartments were the best value in the area. We looked at pretty much every comparable Apartment complex in Lancaster and the price for the size of the unit was unbeatable. Also immediate proximity to 33 as well as all the necessary retail (grocery stores, the mall, ect). Tammy and Saundra took care of everything for us which was an enormous help considering how hectic moving between states can be. We lived in this unit for 2 years before buying our house and never had any issues. It’s a pretty quiet area with lots of kids, pet friendly, and great schools nearby. Never had any issues with our neighbors and when we did have a problem with something in the unit, Matt from Maintenance was there immediately to resolve it and was always polite and friendly.I read some of the negative reviews posted and my family didnt have anything close to that experience. All of our interactions with Tammy and the Management team were positive (enjoyable even), we never had one single issue. Bottom line: The price is great, the quality and condition of our unit was absolutely fine, and the location is ideal, especially if you need to get up the road to Columbus regularly. If you are on the fence and trying to decide between this property and another I would recommend you stop and talk to Tammy or Saundra and let them show you around. I think the value is the best in town.-Josh Duncan

Great apartments! Good price and absolutely incredible service. So helpful its really unbelievable. I have never lived anywhere where virtually all of the staff is so friendly, helpful and knowledgeable. In particular Saundra Fuentes and Tammy Groves, the office staff. When I was trying to send info from another state, they made the transaction so easy I was astonished. I was at a difficult time in my life and they made the transition easy. Incredible people. I am truly indebted to them for making my move painless.

Place is nice and in a nice central location. The walls between apartments are thick but not between the ceilings and floors. I can hear the neighbors above me all the time just walking around. Im on a ground floor unit and I keep getting ants in my apartment. I leave no food out and keep the place clean yet I still get ants. The apartment complex does not treat for ants or any bugs so its all on you to pay for and deal with it. I have used many ant killers and traps and yet still have ants. I never run out of hot water and its cheap and easy to heat and cool my apartment. The repair guys that work for the complex are very nice and are good with pets. During the winter so far I have noticed the complex does not salt their walkways or parking lots very well and I have actually fallen several times. Im also 28 years old and dont easily just fall. Overall, Im happy with the place but do have some issues with a few things there.

We moved here a couple years ago and moved back again this past year. We rented a town home both times. We didnt have as much luck the second time and got stuck with neighbors who were super noise sensitive. Tammy and Saundra did their best to resolve the issue as horrible as it was and were extremely professional in handling everything. Saundra was very good to us and really helped us with our concerns! Buildings are older but plenty of room and lots of kids in the summer. Overall we felt safe and there is a nice walking path nearby and lots of shopping. The pool is well maintained and the people are friendly and keep to themselves. Maintenance is excellent! Very fast and courteous.

Super helpful as this was the first time applying for an apartment. The apartment manager was extremely helpful and always happy. Not to mention the maintenance man was very happy as well. Im excited to start living here and would highly recommend stopping by if you are looking for a new place.

Lived here for 9 years now and have never had a problem. Very nice community and great management staff very professional and nice. Also the maintenance staff is very helpful and always handling problems if there is any. Plenty to enjoy here places for kids to play and a beautiful pool to enjoy. Would highly recommend this apartment complex.

I love my apartment!! I have never had any issues, I love the maintenance guys and staff. I have been here for 5 years and have no intention on leaving. I really like it here a lot. Management is very professional. It is quiet and very well kept.

Definitely would recommend Apartments to others. Matt is s great Maintenance guy. New girl is awesome. Tammy is wonderful.

I have been employed with T&R properties for 10 months. I absolutely love my job and working for a great company. We love our residents here! I love being able to show a person a floor plan and moving them in a place they can call home. The community here is very quiet. We have a playground for the kids to play and a pool for everyone in the community to enjoy on those hot summer days. Our maintenance team is always on top of things to make sure everyones home is working properly. :)

We love living here! The staff is friendly and professional. The grounds are well kept and maintenance is quickly taken care of if needed. We have great neighbors and everyone is friendly! The manager is so kind and maintenance staff is friendly as well. Highly recommended!Tom and Jan Viserta

Awsome place!!

I Found Tammy and Matt to be extremely responsive to all my family needs. They made moving in and moving out an easy transition.If I need another apartment, I know who I can trust....Tammy and her team!

BEWARE!!!I lived in these Apartments for a year. I have been out for two months now, and thought it would be good to share this info. Landscaping is nothing more than Mulch thrown on weeds, and its not done until after season is almost over. Parking is a serious issue!!! This Complex is NEVER kept up...everything is old and ran down. They started Power Washing buildings, but never finished. DEFINITELY NEED A NEW MANAGER..... I ONLY CHOSE A STAR BECAUSE I HAD TO. I GIVE THEM ABSOLUTELY NO STARS AT ALL!!!Robert

I am very thankful to the helpful and nice staff at Riverview... both the property manager Tammy and the Leasing Consultant Sandra were super awesome and helped me move in within 24 hours of my acquiring about the apt. Thanks ladies you are awesome!

I have lived in river valley apartments for 2 years. All the workers there and very nice and polite that I pick on Tammy for being a Michigan fan. i love it here that I just transfer to a smaller unit. its a friendly community to raise a family in

By far the best place my family and I have lived..... is what I thought for the firs 6 months.... always paid my rent but paid it late because of my pay schedule (and always paid late fees without complaint) but they decided one month to not take my money but to evict to evict my family 2 weeks before Christmas. Would never recommend living here.

Nice places

I have lived here for 4 months now. The condo I live in is older but very well maintained. I have had a couple of maintenance issues that were resolved on the same day. Management here is very good. Alicia is on the ball, courteous and willing to help in any way she can. I havent seen 20 to 30 kids roaming around, however, a few kids do play behind our place with no issue. Hearing their laughter is heartwarming. Residents with dogs that I have seen walk around with plastic bags and pick up their dogs waste. Thanks!

Will never live here again. Apartments arent worth what they are charging. Im not just saying that because Im upset. Ive had that opinion since I first moved in. I had to find a place to live quick and this was the easiest to get into. Ive been stuck here longer than I wanted to be because after paying rent I dont have enough for rent and deposit anywhere else. Also paying an extra $100 a month to rent month to month. They require a 45 day notice or make you pay $3000. I havent had a problem with the staff. Just another greedy owner making a fortune off of the less fortunate

I wouldnt choose River Valley Apartments to live in.. ever. The property manager is rude and tries to get out of doing her job because she cares more about her real estate license than anything else. I bought my lease out early because I was so unhappy with the whole experience. People smoke at the pool, the trash is never empty, and no one picks up their dogs poop. I lived in a non-smoking building and people next to me smoked weed all the time. I called and complained over and over and nothing was done. My fiancé got his tires slashed and we called Tammy, the property manager, to let her know (not to blame her) and she never called back until I filed a complaint on their website. Which was 3 days later after the fact. They dont trim the hedges either so when you walk on the side walk, they all smack you in the face. They dont salt their sidewalks either, so just prepare to fall a lot. I wouldnt recommend to anybody. Just do your research before you decide.

I have enjoyed all the nice people. Also all the help that they offer is very well appreciated. I also enjoy the maintenance crew they are very helpful and trustworthy.

I wish I could get 0 star to them.

Moving here on Wednesday (12-9-15). Cant really give a review about the place other then that the management lady seems very nice. And the apartments are big! Theyre also nice. The carpets are new and are really soft. Only think I hate about it is that I cant take my dog with me until I get her spayed because they do not allow pets that arent spayed/neutered.

We lived here for about 10 months we just left due to the BS going on. Druggies dealing in the parking lot right out in front of God and everybody. Syringes and condoms out in the open on the ground. Fist fights and gun play too. Lovely place to raise a cat and dog.

Renters beware, upon approaching the complex you should notice how dirty and run down it is. The office and staff are welcoming, informative and helpful when you arrive the first time. The tour is pleasant, youll be given a glowing account of the complex amenities, the apartments are spacious and youll be asked lots of questions, beware of this. After the lease is signed things go down hill. The complex is filthy dirty, lots of trash everywhere. parking lot in horrible condition, insufficient parking for everyone, no assigned spaces. Lots of vandalism, drug dealings, grounds are not maintained and staff is rude and unaccountable, I bought my lease out and left, make sure you get multiple receipts for everything, I wish anyone luck who decides to rent there.

River valley apartments was my boyfriend’s and I’s First apartment. They were always kind and willing to help, anytime we had an issue they strived to fixed is as soon as possible. Most of your neighbors are nice and welcoming! And the land lord/property manager, Tammy is super funny, nice and pleasant to be around. I have zero complaints about river valley apartments! They are a little pricey but you are five minutes from anything you would need grocery, home improvement, dollar tree, fast food, anything. The pool was always kept very clean and has good hours. Overall my first apartment experience went extremely well!! Keep up the good work guys!!!

Used to live there was not a bad place to live at all. If you have a problem they fix it at ASAP and the ppl that live there are so nice and welcoming. Would definitely recommend this place to anyone that asked.

Would not live there ever again. Staff is rude and is not helpful at all! When I first moved in it was not bad but the longer I stayed the worst it got. Apartments were getting broke into. There are constantly kids and their toys in the roads and they are rude kids. Not to mention all the cigarette butts and trash laying in the parking lot and grass areas. Trying to get staff to take care of problems is a huge hassle. Had one issue that never got resolved..I called and talked to both ladies in the office, left messages, and even stopped into the office twice to complain and they never did a single thing to help the situation. I was there for a year and it was a year too long!

Tammy is super nice and gave us juice very helpful. Matt is cool.

Basic section 8 apartments, they are telling me as a reward (when I moved in) that if you stayed there and paid your rent and renewed leases theyd up grade you with a storm door or a light in your kitchen! Cheese and rice why should I rent these welfare hovels in the hopes of someday having a mother clucking storm door or light in my kitchen! All it is a ghetto by the mall a bunch of druggies and welfare moms living in a bedbug roach infested tenement!

Ive been here for around two years. Management has changed a number of times. Maintenance has always been prompt and friendly. My apartment is pretty much maintained well. RVA are no $1, 000/month apartments, but its home. Theres annoyances, but no place is perfect. Its all in what you make it.

Its ok kinda older built in the 1980s but up keep good

Overall the experience of living at the 25 yr old River Valley Apts was ok. I needed temporary housing while a new home was being built and this location was convenient. I requested a 6 month lease but was told an additional fee would be charged per month since I was leasing less than 12 months. A significant pet deposit was required for a 4 lb dog on top of a monthly pet fee.With regards to utilities .. the water bill is provided by a 3rd party through the community (rather than the utility). Know that any disputes go through the communitys corporate office which provides a resolution benefiting the business. In addition, the water usage for the final bill is estimated then deducted from your deposit (this isnt disclosed until the end of the lease approaches). The estimating is an unfair practice if you move out early and maintain the lease.If you are considering this community be aware of business practices that stretch their limits.

Owners arent very helpful but facilities are clean and easy to use. Decent housing space, lovely extra storage room, but overpriced.

There are usually 20-30 kids running around the parking lot on any given afternoon. Maintenance is done quickly if needed but should you ever want to break your lease be prepared to pay an absurd amount of fees. Lived there for 5 months before needing to move elsewhere for personal reasons and it costs us well over $3000 in fees (3 months rent, security deposit wasnt refunded, and since we cleaned the carpets with our own carpet shampooer it wasnt good enough and needed to be cleaned again by a professional which is an additional $90). Also several pet owners dont clean up after their pets.

Not a good place to live. The apartments are not worth the price. They do not spray for bugs like apartments a supposed to. Tammy the head manager is very unprofessional and very rude. She tries to charge you for every little tiny thing there is. If you get any kid of bug they make u pay for it even if u get it from nabiors they will say no one else has them. Its not worth it trust me I have lived her almost a year and hate it. Just not worth the high rent or the rude manager. I lived in a townhome had been asking to move sense three days into my lease and they made me wait four months to move and when they finally let me move they made me sign another years lease and pay $150 transfer fee. Thought they were okay people at the beginning but turn out they are rude and all they worry about is them and getting their money. WORST PLACE EVER DO NOT RENT FROM HERE MANAGMENT SUCKS!

Nice apartments, I especially like the loft apts

This place is awful. When I first moved in here I enjoyed it. About 2 months in my lease I cried for even having to stay here for one year. I have 3 months left and I cannot wait. The dogs next store bark all day and I cannot even function. I am in a townhouse. When i first moved in the place had stains all over the rugs and walls with dust piled up everywhere. I pay almost $800 a month for the driveway NOT plowed and my walkway NOT shoveled. The management is incredibly rude and I cannot express how bad they really are. There are 10-20 kids running around outside screaming which makes the dogs next store bark louder.Last week the lovely property manager tried charging the whole building because someone was not picking up after their dogs. I went to her two days prior to tell her people have been walking their dogs from other apartments and not picking up. The best solution she had was to charge everyone for something no one in the building did. She is rude. I honestly cannot even understand why she is working here.

I visit here often, staff is friendly! Grounds are always welcoming.

Too many apartments and drama in the complex comstantly

Great place to stay at a good price.

RUN!!!! The worst complex Ive ever been in!!Dont say I didnt warn you- cause I surly know your regret it if you choose this place!June- 2017

Went to look and you cant even see the apartment without an id and they dont allow specific dog breeds one of which surprised me. Will not even consider them

Very nice.. staff is great..

A great community to live in.

Great place, good neighbors, awesome staff

Really great place

Dont live here!! They dont keep up with lawn care, dog poop is everywhere, and I found a mouse in my dogs water bowl.

Staff (tammy) is rude

Clean, the residents seemed to like it there

Too expensive

Quiet.

I moved in a little over a month ago. I’ve had 2 small problems since we moved in. Tammy has been super helpful and very responsive. She put in two work order the past two days and the issue have been fixed within the hour.