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Zales Outlet
14500 W Colfax Ave, Lakewood, CO 80401, United States
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Zales Outlet

Comments
Ke
Review №1

Amazing and patient staff that has helped us though multiple sizing issues (our own fault)! They have some beautiful options for great prices.

Me
Review №2

Belinda was AMAZING! I told her what I was looking for and she found the perfect ring! She immediately took me over to the designer that matched my preferences, and this particular designer they had in the store had a selection that was absolutely beautiful and very unique compared to some of the other store selections. She helped me and my fiancé through the process, gave her professional and personal opinion on how to go about things and the whole purchase was easy and stress free. Highly highly recommend!

Da
Review №3

Dont shop here unless you want to be judged. We were shopping for engagement rings and also looking for different amenities. The staff judged us on how we looked and dismissed us and told us Jared Jewery would be better for us. Two female and one male staff.

To
Review №4

Love this place, customer service and team oriented also they are people friendly... MANNERS goes along way with me....

Ne
Review №5

Got awesome customer service and fast help getting my ring resized from an online purchase. Super helpful going out of their way to resolve an issue from online.

Fo
Review №6

Adele was wonderful! Took extra time and care to make sure that me and my fiancé were satisfied and well taken care of :)

Da
Review №7

Adele at the location in the Colorado Mills mall is amazing! The service she provided to us through our experience was unparalleled. She was so understanding and extremely helpful every time we came in. She is a credit to the organization as if it wasn’t for her me and my Fiancé would have a very different opinion of Zales. Thank you Alele, you made our year!

Je
Review №8

Super friendly staff, great product and fantastic deals! Highly recommend

Jo
Review №9

Cant even begin to thank Nick enough for the time he gave me in picking out just the right stone for my fiancé. He did a much better job than everyone else listening to what I was looking for and showing me many good options. He also balanced value and price making it a very positive experience. Highly recommend you see him too.

Mi
Review №10

The worst customer service Ive ever experienced in my life 👎🏻👎🏻

ab
Review №11

Store was clean just comments the staff where making where rude i was interested in buying something but was just looking around and said so to them. They made a comment that looking around was free and i had one a small amount of time to look around very rude .

Ch
Review №12

While I wasnt overly impressed with the selection variety, I did enjoy the friendly staff. Even more than the staff, I enjoyed the low prices. Bought a stunning amethyst necklace at a very affordable price.

Ro
Review №13

Dont believe anything they tell you. They tend to lie all the time. I will definitely be doing the rest of my business with jared.

Sp
Review №14

The best jewelry store, hands down. We bought a engagement ring, and our wedding bands here. Prices where perfect, selection was the best I have seen around, and the staff was so friendly and helpful. We will be using this zales for all our jewelry needs. I highly recommend this store :) Thanks zales for everything...

Ca
Review №15

Awesome they treat u royal

Ko
Review №16

Always great deals & always have a good experience shopping here.

Ja
Review №17

My wife and I have been returning customers to zales for years. Recently theay closed the location in the flatirons mall and we were forced to go to this location. What a mistake!! We went in to have a minor repair done to my wifes wedding ring. We paid a significant amount for their all encompassing warranty when the ring was originally purchased and have never been charged a dime for services on the ring. Upon arriving in this store we were imediatly greeted with poor customer service and then were told that we were going to havr to pay for ths service. After explaining that qw have had this same service done multiple times before and at multiple other zales locations over the years we were treated to more poor attitude from both women in the store until we told them we were taking oir business elsewhere.

ja
Review №18

TERRIBLE SERVICE!!!This store is such a rip off!! Trust me do not buy ANYTHING from this store. Poor Customer service as well...

Pe
Review №19

Store not open. Still under construction

Information
6 Photos
19 Comments
3.9 Rating
  • Address:14500 W Colfax Ave, Lakewood, CO 80401, United States
  • Site:https://stores.zalesoutlet.com/co/lakewood/14500-colfax-ave-.html?cid=YEXT
  • Phone:+1 303-278-8440
Categories
  • Jewelry repair service
  • Diamond dealer
  • Gift shop
  • Goldsmith
  • Jeweler
  • Jewelry store
  • Silversmith
  • Watch repair service
  • Watch store
Working hours
  • Monday:9am–10pm
  • Tuesday:9am–10pm
  • Wednesday:9am–10pm
  • Thursday:9am–10pm
  • Friday:8am–10pm
  • Saturday:9am–10pm
  • Sunday:9am–10pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Offerings
  • Repair services:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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