TWIN CITY Jewelers is ABSOLUTELY THE BEST jewelry store in all of NJ! Tom came highly recommended by many of my friends and he did AN OUTSTANDING job creating a custom initial piece for us. His demonstrated knowledge and his exemplary customer service coupled with his ARTISTIC input and DESIGN resulted in an EXTRAORDINARY ORIGINAL piece that far exceeded our expectations!!! Thanks, Tom! From our initial meeting, developing a preliminary design, working with us as to our vision and providing his EXCELLENT INSIGHT - Tom developed a beautiful pendant that truly captured both our vision and our sentiment. The final diamond pave piece is classic and beautiful in its design - and the two prong bale just adds to its timeless beauty. Tom takes the time to work with you and provide his design insight helping you to create the piece of your dreams. He listens, he communicates and HE DELIVERS. TWIN CITY JEWELERS is the PLACE to GO for all of your jewelry needs. WOW! We cannot thank him enough for the work he did and the time he spent with us to create a BEAUTIFUL CUSTOM DESIGNED INITIAL PENDANT -- he is the BEST JEWELER and provides OUTSTANDING CUSTOMER SERVICE in all aspects of his business. Thanks again, Tom. We absolutely love the cursive initial pendant. Again, your design and product exceeded all of our expectations.......!!!!!!
Had a great experience with Tom at Twin City Jewelers and would recommend! Went in with a family diamond to make it into an engagement ring. Tom went above and beyond to walk us through the process, educating us on the diamond cut/style, and providing guidance on what hed recommend for setting it.It felt more like an experience than a transaction. That says a lot about Tom and his store. Of course, she said yes and well surely return in the future for wedding bands.
Awesome service! Awesome price! Would recommend to anyone!
Twin City Jewelers did a wonderful job servicing our Rolex watches. Their watchmaker did a wonderful job and completed the service in less than half the time the Rolex Service Center was quoting us, the price was better as well! Harry and his team were very professional and a pleasure to deal with.
Best selection and service you could ask for.
Had custom wedding bands made to fit the engagement ring and they were even better than I could have envisioned. It looks like all the rings were made to fit together. Absolutely amazing! I can’t thank Tom enough.
My fiancee and I went there to look for wedding bands. The staff was so nice. They woman that helped us was extremely nice and gave us a great deal on our bands. She found the perfect band to accent my engagement ring. I highly recommend this jewelry store.
From the moment you walk in they treat you like family. Had to get my Wedding bands. A pleasure to work with. Quality and customer experience are perfection. The only jeweler to see!
Nice store with a huge selection.Customer service is top and jewellery appraisals are fast and accurate. The Goldsmith is friendly and skilled at what he does and will walk you through what he is doing and explain how he reached your appraisal.I will definitely be returning here and recommend this store to anyone looking for repair or a new piece of jewellery.
I have been going to them for years! Always greeted with a smile, friendly professional service. Lol, they have fixed/repaired some of my favorite jewelry over the years!
I love this jeweler!!My family has been coming here for years.All of my custom pieces came from here.Whenever I need a repair or a new piece to add to my wardrobe.I go to Twin city an leave with a smile on my face 😁
They sell stolen jewelry, Tom the owner has no heart is a cold and rude money hungry Thief ! My family jewelry was stolen he bought it, this was passed down from 4 generations approximate value was almost $400,000, he will not meet with me he will not call me back some of the are items are engraved inside I know people they were sold to he still has pieces in the store for sale ! They have memories and meaning to my family this was supposed to be passed down to my daughter on her wedding day which has recently just passed my mom is deceased my grandmothers deceased and my great aunt which these items belong to “This Man has no decency no heart and no family value !!!
Excellent customer service! All staff provides exceptional focus to detail and are dedicated professionals. The staff has the highest level of integrity and ensures the customer leaves with the best product/quality. Highly recommend
Twin City Jewelers has an amazing staff that will work day and night to meet your needs. They have assisted my best friend in creating the perfect ring for his wife. The owner personally took on the job and was very easy to coordinate with, being that he is in New Jersey, and my friend ordered it to South Carolina.The shop has a great variety and everything is competitively priced. I will recommend this store to my friends and family.
I have been a customer of Twin City Jewelers for many years and for many reasons of which some include the selection, the quality of service and their pricing. They have a huge selection to choose from and much of their showcase is unique as they custom make a lot of their jewelry. They also do on-site repairs and cleaning which many shops nowadays send out. The staff is also really knowledgeable of the jewelry market, professional and sincere. Additionally, from my experience they are very competitively priced. If you have not tried this jeweler yet make sure you stop in to see their collection….you will be glad you did!
I had the pleasure of working with Tom on an engagement ring and it was a great success. First of all communication was great whether through email or phone it was easy and always got an answer and a follow up. Then the process of selection, Tom was very knowledgeable and there was no pressure at all throughout the whole experience.
Great service and great value. I have been to TCJ many times and Im always treated like a valued customer. A quality jeweler that never makes you feel pressured.
I brought my Cameo from 1870 to be appraised and possibly sell to this jewelry store, they are listed as selling and purchasing jewelry not scrap gold. When I was given the estimate on how much they would pay for this cameo they told me $30, this particular cameo is worth about $1,000 they told me that the only value that it had was the scrap gold on the outside of it. This place employees a bunch of con artists 2 only purchase scrap gold so if you have jewelry to sell dont go here.
My fiancé and I had a very pleasant experience at Twin City. After shopping around several jewelry stores, they had the most competitive prices with the best quality diamonds. The owner Tom gave us 1 on 1 personal attention and worked with us until we found EXACTLY what we wanted and still in our price range. Thank you Tom, couldnt be happier with my custom ring !
Twin City Jewelers is by far the best place for quality, integrity, and value compared to any jewelry store I have ever been to. I have been a customer there for 5 years and I can not say enough about their customer service. They really give you individual attention and make sure that you are happy with your purchase. Definitely worth the trip. I highly recommend them.
We went to Twin City for a tennis bracelet and an engagement ring.They have a HUGE selection of them. Found a beautiful bracelet at an exceptional price. Then Odallas helped us choose a diamond setting and the right stone.The complements keep coming!Couldnt be happier.Thank you Tom and shout out to the nicest staff.
Thank you for making our anniversary the best one yet! The ring you custom made was more than what my wife could have imagined!! Kudos to Tom and the whole Twin City staff for coming through on this project.Thanks, Tom
All I can say is wow. I recently purchased a custom piece from here. I always receive compliments on how pretty it looks and the detail. Whenever I go in, I am always treated like family.
Outstanding service from the moment I walked into the store. The salespeople couldnt have been more helpful and patient. I went in for a set of earrings and bought not only the earrings, but a bracelet to match! Will be back! Customer for life!
I found about this store from a friend of mine who buys jewelry here all of the time. I went to Twin City to purchase an engagement ring for my fiance. I had a limited budget and they were very helpful in getting me the perfect ring for my budget! I finally proposed to my fiance, and she loved the ring! You guys rock!
Always great quality jewelry at a great price. A very good value with great service by Tom and the staff. I buy all my jewelry here, my wife loves it.
Only place i will go
Twin city Jewelers is the only place I’ll go for jewelry because of how friendly the staff is and how helpful the Owner Tom is. I definitely recommend this place!
I just moved to the area about four years ago. I was looking for a college graduation gift for my daughter. I looked up on the internet jewelers in the area and Roberts Fine Jewelers in Northfield, NJ was highly rated. What an experience! The staff was friendly, accommodating, knowledgeable and respectful. Renee went out of her way to make sure I was happy with my purchases. I walked out of the store knowing that I bought exactly what I was looking for and the amount I wanted to spend. I highly recommend going to Roberts Fine Jewelers. I will diffinently be going back there.
I actually have a warranty on my ring for lifetime resizing etc, but I would of had to wait atleast two weeks to have my ring back .I found out twin city does same day resizing and repairs . They did a perfect job with my ring quick, affordable,helpful, and professional . I’m going to drop my watch off on my next day off lol
I bought my wifes engagement ring and our wedding bands from them. Amazing prices and amazing staff, they will help you and give you important details about jewelry to help you make your choice. And best of all, they have the best prices.
Best jeweler in Ocean County. Honest and reliable. Staff is very helpful!
Excellent service at Twin City Jewelers II at Howell, NJ.The store manager, Harry is pleasant and knowledgeable .The pieces on display are very intricate, elegant and affordable.Repair costs are reasonable as well. Recommend highly.
My family and I have been going to Twin City for many years and have only had pleasant experiences every time! They have the best prices in town and everybody is so friendly and knowledgeable.
Thanks for the great job fixing my grandmothers antique ring! Great service on everything you do for us. Thanks
Horrible experience experience, I was there with my girlfriend because she has to repair there something and in The same time we was looking at some second heand ( USED!) rings so my girlfriend liked one right a lot the price in in that moment they tell us was 1200$ write on the paper but I didnt buy the Ring that time because I wanted to make her one surprise for her birthday that was coming the next week so I go back two days after alone to buy the Ring and and they recognized me and was sure that Ill buy the Ring so they come up with the price of 2200 $ so of course I didnt buy the Ring, I lost one day going there 3 times in that day in the end I tell my girl what happened she said that this is not acceptable because she was with me the first time when they show us the price of 1200 so she go there with me we called the owner but hes answer with great indifference was that I should buy the Ring the first time and the best what he can do for me is 1800$ for that Ring and they messed up my surprise, I didnt buy the Ring, I didnt have more time left to buy another one so no marriage proposal for my girlfriend on her birthday because no Ring, I was so mad but even nobody apologized, I was treated with zero respect and indifference I dont wish to nobody this horrible experience .I mentione one more time that the first day The prince they give me was of 1200 write on the paper, like used product and the second day they recognized me and was sure that I come to buy that Ring then probably they decided to push me the Ring at The Price of brand new product of 2200.Here I dont talk about negotiation!!!!
(VERY FRIENDLY, VERY HELPFULL AND A GREAT EXPERIENCE).TOM WAS GREAT WORKING WITH. HAD A LOT OF FUN PICKING OUT AND LOOKING AT THE LARGE SELECTION OF JEWELRY THEY HAVE.💕💍⌚️💎🎁🛍💕
Ive been going to Twin City Jewelers for years now and never had a bad experience. The employees are wonderful and helpful and I always leave satisfied.
I’ve been buying jewelry from Twin city for over 20 years, They take their time and educate you before you buy, Tom and his staff are the best in the business...
Outstanding service. Would recommend.
Tom is such an honest guy Best prices by far of any jewelry store in NJ
Great service, friendly atmosphere, honest people.
Wonderful staff! I love everything that I have purchased there!!
I have been coming to this place for years and the staff is honest and very helpful I love this place
Great value for money. Easy to talk to and very helpful.
I wanted to get 1 Cwt. Diamond earnings for my wife’s birthday, as I searched the internet and locally, I could not find the anything at the price and quality I wanted. When the company I work for was located in Lakewood I would purchase from Twin City and my wife always loved her gifts. I contacted (Tom) at the store and he explained, about the size vs. weight of diamonds. He showed me similar earrings he had made for another client, they were beautiful. Tom was able make a set of diamond studs that were better than I could have imaged. I guess the best compliment is that my wife wears these earrings ALL the time, shopping, dog events, she just loves them.John AnelloDPF Data Services
If I could give less than 1 star I would!I brought my watch in to fix a loose second hand and I got it back with a bent face! Terrible!When I asked them about it they told me it was like that when I brought it in!Not going back there again!
Great place!
Love this place!! I wouldn’t go anywhere else :)
The best service in town!
Great place good people
Good repair center!
The worst customer service the owner was very disrespectful rude and argent terrible experience dont recommend at all
Didnt call us back with price quote.