My car broke down on my way home from Tampa to Orlando. I only had 59 miles to go. I called 12 towing companies in which were all unprofessional and was charging me an arm and a leg. My last call wasnt to City Limits towing and I truly must say even though I was upset about paying for a tow service, Steven was so pleasant and gave me a reasonable price. Steven and his wife gave me the best customer service I have had in years. They turned my situation into a nice experience. My vehicle was loaded quickly and was already in my drive way when i pulled up at my house. I highly recommend them.
Our son was involved in a Traffic Crash 07-26-21/4:38pm on CR535 in Winter Garden. AAA totally fumbled the ball, but the Employees of City Limits of Lakeland recovered the ball, ran it in for a touchdown, & won the game for the Fans who will appreciate them forever! It was a long day & night, but DONNA (Dispatcher) called, informed, & consoled us in a concise, friendly manner over many hours until the vehicle was delivered on 07-27-21/4:27am. NICK (Tow Truck Driver) was professional & personable, providing the perfect ending to our long day into night! Thank You!
Steve his family and crew are top shelf in my opinion!Fast friendly service and always honest and on point this is more than a job for this guy this is a dream a vision and a legacy watch him and his family grow and let his company be your #1 for when ever you need a tow !! You won’t be disappointed. Thank you Steve God bless you and your family
Steven was very reassuring to two weary travelers. My father who is 90 years old his truck just stopped on the road at 9:30pm. He called AAA at 9:30 and was given nothing but lies from them. They said they would call back and they never did. I went to his location at 1:00 am to wait with him. They never even dispatched the call out until after 3am. Nick arrived around 4:30 to get us. He was fabulous!!! Kind, courteous, knowledgeable. He took my father’s truck to Village Ford and we finally got home at 6am. Can’t say enough about this tow company. And Nick rocks!
I called AAA at 9:30pm on a Thursday night but they didnt dispatch my call until 2:30am! After my call was dispatched my husband spoke to the owner and he wasnt surprised by AAA dropping the ball. He got me a driver in a hurry and was fantastic. Thank you! At least I know that when AAA fails me that you guys will help! Also, happy 36 year anniversary of towing. Glad the tow community has great providers like you!!
I am so happy to be leaving this review. I have never had a more positive and professional service with any towing company. Steve and his wife are absolutely amazing. I was stranded in a rental car. Thrifty’s 24 hour road side assistance failed to answer their toll free number after a 3 hour hold. I honestly don’t know why I’m paying for Triple A. The only thing that I am pleased about is that I received a call from City Limits of Lakeland Towing. If it hadn’t been for them reaching out at 4am and coming to take car of our needs we’d still be waiting. THANK YOU! You ROCK!! God bless you always!! Richelle
Excellent experience! AAA was horrible but this company was awesome. Picked up my stranded SUV in Sanford and delivered it to my repair shop in Kissimmee. Reasonable rates, great communication, and handled my vehicle most professionally. Would use again and recommend to anyone needing service.
Steven came and got my car after my back tire blew out on i4. This man is hilarious and a professional! Got my car to the nearest Pep Boys quick and without a problem! Will definitely be using this service again if needed! Thanks Steven!
This company (City Limits Towing) showed up at 2:30 am to save me from the 5 hours of waiting on Meyers towing who screwed me around for hours!!!I was on a pitch black road from 9:30 pm -2:30 am. A flatbed tow truck drove up and stopped at 1:20 then took off as I was getting out!!!Thank you City Limits Towing for this late night rescue! He loaded it quickly and easily then delivered it to the tire repair shop. Very nice people courteous and professional ♥️
Best experience ever! After a challenging experience trying to get tow service while stuck 90 minutes from home, Steve came to the rescue after many hours of waiting alone in the dark, very late at night. He called before he showed up, to give me peace of mind he was en route to my location asap and reassure I was in good hands. His vibrant personality was positive and infectious. The car was set up for tow in less than five minutes and I was well on my way back home. Steve was a god sent for sure. Highly recommended.
Very professional. Went above and beyond. Tow was very local but he Made sure my vehicle was cared for and transported with care. Will definitely be passing this number and company along. Will use again any day. Thank you for your services.
They are amazing and they let me schedule a pickup day before to get my truck to its appointment to be fixed its family run so they took care of my family. Just like I was one of thier own. A pleasure to talk to and knowalagabke about my vehicals special towing needs so thank you for being there and I will call them if I need a tow again most definitely.
Thank you so much for coming out at 3am to pick up my truck!! The company that is actually reliable and professional!! And actually shows up!! I highly recommend this company!!!
Steven was great, handled my car with kid gloves & care. Very professional and a great personality! I highly recommend.Debra Guthrie
Hands down the best experience Ive ever had with a towing company! Owner was extremely professional and got the job taking care of asap! Price was more than affordable I would most certainly use them again!
City Limits of Lakeland Towing is awesome! Ive used them a few times after my uncle recommend them and I must say Ill never use another Towing company! They are down to earth and really care about their customers, plus they have great prices! If you ever need someone to tow something for you, I HIGHLY recommend City Limits of Lakeland Towing!!! You wont be disappointed!
Steve was an amazing class act all around. He took time out of his evening on a Friday night to tow my car from Dundee to St Petersburg. He was funny, jovial, completely professional, and you can tell he both genuinely loves helping people and his job. The world is a better place with Steve in it and would benefit from more like him. Thank you Steve and thank you City Limits of Lakeland.
Outstanding service and great people! Cheapest towing I’ve found yet in Polk County. I would definitely recommend using them if you want 5 star speedy service!
Steve and the folks at City Limits really worked with me on towing my altima. They were flexible and professional and willing to work in my boundries. I would reccomend anytime.-cliff
They came out they way for me tow my truck to west palm beach and thats way beyond 100 miles and they made surem my truck there safe i really appreciate yall City Limits
Called in at 5:30 pm on a Sunday my guy gets me hum by 6:00 for $50 cheaper than other company quoted me for great guy and amazing service
Great customer service. Called us when they picked the car up so we knew it was on the way. Highly recommend using them for any towing needs
Called for a tow. Was told 3 hours and we agreed on price. Three hours later I call to inquire and was told it would have to be the next day. As a veteran I find this unacceptable. Contact should have been made PRIOR to scheduled time not after. Called another place and had it hooked up and home in less than an hour and saved over $100. Call any other tow truck. This guy even had to call me back after 10 pm to talk trash and give excuses about fuel prices. JOKE.
Would 10/10 recommend City Limits of Lakeland towing company! In my past experience with other towing companies, Ive been charged absurd amounts of money for a towing service but City Limits of Lakelands prices are amazing! They communicated with me a lot and made me feel like family working with me to accommodate my needs. I am so thankful that my car was in good hands and that my pockets havent been burned!! Thank you City Limits!!!!
They were on time and available when I needed them.
Excellent friendly and timely service. Covid cautions observed. Great experience!Greg Smith
Called at 905pm and spoke to owner. Gave me a price and agreed to be there in an hour. 10:35pm and several calls with no answer. Very unprofessional not to call back to advise he would not even be making it so I could contact another company. Had to call another tow service and they showed up 29 minutes later.
Very Unprofessional!! Rude!!! Worst Towing Business Ever!!
Excellent service, professional and very kind and accommodating...thank you so much!!!
Hands down, this is THE towing company to call. Steven is a fantastic guy, he saved me a lot of money. I needed a tow that was about 600 dollars and he did it for 300! Dont waste your time with the outher local companies, I highly recommend city limits of Lakeland for any towing needs.
Thank you for help me so much.
Best company around, and best prices! Steven is the owner and hes a family man that looks out for everyone! They cant be beat!
Very kind and humble most importantly professional! 5 stars....
Excellent service
Very disappointed
City limits of Lakeland is the best husband and wife tow service in Lakeland ⭐⭐⭐⭐⭐
Fantastic I would recommend others to this company 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍