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Magic Nails & Spa
2015 FL-60, Lake Wales, FL 33898, United States
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Magic Nails & Spa

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Te
Review №1

I really dont know how anyone can say anything bad about this salon. They are extremely nice, very professional and very good at what they do. I love this nail salon.

Ca
Review №2

I brought my daughter to get her nails done for her birthday. She wanted acrylics with gel polish. The service was excellent, the people were friendly, the atmosphere was clean and sanitary. My only issue is I feel we were WAY overcharged. The price for acrylics was $25+, so I figured for both of us we would pay around $60. When I went to play the amount was $100, $90 + the tip. Im wondering if it really costs $20 for 2 coats of gel polish?!??!?

N
Review №3

I decided to visit this nail salon based off the over-all rating, despite having read the most recent reviews. Im not sure what my gentlemans name was. I can say he was available as soon as I arrived, which is great! I was optimistic! I wish he would have just told me he couldnt do what I was asking for, though. I let him know what I wanted as soon as I sat down. I stated early what shape I wanted, so he knew before sizing the tips. He made sure to check with me on the length throughout the process. He failed to give me the heads up my final length would be extra charge. Towards the end, we went back and forth on a few nails as they werent even or the shape I requested. He also asked too many times if I was sure I didnt want gel polish, which I understand is a higher price, even though I was clear when I sat down I did not want polish. I appreciate how he tried, I do. The product though.. was not what I desired. I ended up just letting him finish so I can get home and fix them myself. Not the outcome anyone wants when you still end up paying for a service. 2 stars because I believe he tried. I wont be going back.Edit: DO NOT GIVE THEM YOUR MONEY. I tried to communicate with the owner not 48 hrs after getting my nails done at this salon. They were yellowing and cracking in less than 2 days. I went in and began to explain about the yellowing, which is caused from the top coat used. The manager was quick to say that it was my makeup and that I needed gel top coat. I dont wear makeup. I explained that even IF so, it wouldnt cause cracking in the acrylic. He denied any cracking and basically kicked me out of the salon because he didnt want to discuss anything more. Your time, money and patience is best elsewhere.

Ch
Review №4

The service was excellent! Both people who did my nails were super sweet and polite. Not to mention they offer you drinks as well. This is a wonderful business and I highly recommend it. And I will be recommending this place in the future to anyone who needs a little tlc

Jo
Review №5

The staff is amazing. They all do a wonderful job!

Na
Review №6

Horrible service!!!! Omg dont go it was awful worst pedicure ever what they did i could have done at home!!!

Ki
Review №7

Everyone is very friendly and caring. Any help they are here for you. Thank you for a good relaxing time!

Je
Review №8

All of these services in one place makes this my favorite to go to!

JU
Review №9

Such an awesome place

ma
Review №10

I used to love this salon but after 2 hours of cold water and way too hot wax. Didnt even remove my old clear polish until I told her there was polish on my nails and then only took it off one toe. Tub was nasty when we were sat in our pedi chairs with no water for 30 minutes. I thought the girl was straight out of school but she said she had been doing nails since 2016. She removed her clippers and trimmers from a plastic box (like a pencil box) and i asked why they werent in the sterile packet and she said i take them out and put them in my box. After she finished with me she put them back in her little box and went to another client and started on her feet using the same non - sterilized clippers. Wont be back unless the owner fixes these problems.... also...as we were leaving the owner put 2 new clients in the same chairs that my friend and I used and told them the tubs were just cleaned as he was picking the used wax out of the bottom... that was a lie because we just got out of them and no one had cleaned them... and yes I told the customer and her mother they were not cleaned.!!!! ALSO...I POSTED PICTURES SHOWING THE NASTY DIRTY DRAIN AND THE HORRIBLE PEDI JOB ON MY HEEL BUT THEY KEEP PULLING IT DOWN...I WONDER WHY THEY DONT WANT YALL TO SEE IT?

Ki
Review №11

Liam and the team are amazing. They always take care if you. Always makes sure you are doing ok. If you looking just sit back and relax while getting pampered i recommend going to magic nails.

Lo
Review №12

My nails look like a 5 year old did them and the price of his lashes change every time $25 some days and $30 some days and get mean if u don’t do things their way…so i refuse to return to them

Da
Review №13

My husband and I decided to go tan before a beach trip. I paid 45 unlimited. My husband paid per visit. I knew I started on the 9th of November and Liam didnt make a card for me. Just to see because I hadnt signed in on the card like before. I asked about when my last tan day would be I helped him look through the card box twice my name wasnt in there so I go on back to tan. When I come out he shows me a card and said my last day is on the 6th. Okay thats okay whatever . But whats not ok is my husband went in the stand up everytime I had told him to put a towel to stand on well because sometimes theyre not cleaned properly. Well he bawled a towel up and left it on the floor. 2 days later we go back seriously the same bawled up towel in the standup. I seriously think this has to be the dirtiest tanning rooms Ive ever saw. They need to do a deep cleaning for sure. We stopped going here because of a toe fungus 5 years and wanted to give it another shot but tanning or hair not nails..... I know they have alot of business but the tanning rooms ALL OF THEM NEED ATTENTION !!!!!!!

El
Review №14

Finger nail and toe nail polish.The guy was not friendly and I won’t be returning

Ja
Review №15

Great service and great prices

An
Review №16

This is my second time coming here, both times my mother treated me to a manicure and pedicure, and this time just the pedicure. We both were greeted promptly and warmly. Liam, the manager, asked what Id like to have and I was shown to a chair. Service was great! The pedicurist (if there is such a word 🤔) remembered me from the last time, she even remembered the color of the nail polish I selected last time! Now, that is awesome! She also knew I am very ticklish on the soles of my feet (I didnt kick her in the face this time). Liam came around and asked my mother and I if we wanted anything to drink, which was neat.My pedicure was a well deserved treat and the next time I visit Florida, Ill come here!Thank you for the top notch service both times (and remembering so well!)

ma
Review №17

They maid me feel welcome it was nice inside and they do a good job on my nails

Li
Review №18

I have gone here for quite some time but honestly the service just keeps getting worse ... The utensils are no longer in thier sterile packets they only spray them with only god knows what ... The last time i was here they damaged my nails so its going to be a little while until i do acrylics again ... One of the employees a female always so rude talking about people and pointing directly at them while she does it ... Will never being going back ever the new people just keep getting worse and thier prices too it should cost that much to get real bad service.

Am
Review №19

Great job and very friendly! Will definitely be back!

Au
Review №20

I love this place! The staff is awesome and Im always satisfied!!

Da
Review №21

They’re very professional and very flexible with time . My pedicure took about 10 mins and it felt amazing !❤️

Sh
Review №22

Horrible service, I have been going here for over two years and the mail techs are getting worse. Yesterday was the last time I will ever go here, the mail tech was intentionally hurting me by continuously clipping my skin, and when it was time for Nancy to do my eyebrows I was about to get up because she stated she was done and took my for head and slammed my head back down just to hand me the mirror.

De
Review №23

Pedicures are always nice here.

Mi
Review №24

I have been going to this salon since I moved here and have been pretty pleased up until yesterday. I called and spoke to the owner and scheduled an appointment and showed up at the time I was told. I walked in and they were very busy and I explained that I made an appointment and I was told that there would be at least an hour wait. What is the point of an appointment if it is not going to be honored???? I can understand waiting a few minutes to be helped but an hour ??? I found another place to get my nails done and I WILL NOT go back there again. I am sure that they do not care if they lose 1 customer but when I am asked where I go they will no longer get my referral and I am asked quite often. I hope that they realize treating loyal customers this way will cause them to lose more customers than myself and maybe they will start to honor appointments and not just blow them off. I usually do not leave reviews but I was so angry by the way that I was treated I just could not let it go!!!!

La
Review №25

Great customer service

Sh
Review №26

Love this place.

Rj
Review №27

We were there an hour before closing and they were great! Got a manicure and a pedicure with out complaints. The people were very friendly and efficient without making us feel rushed. Family atmosphere. If I lived in Lake Wales this is the only place Id go to!!!

Am
Review №28

Awesome!!! Very good at what they do. Very polite and respectful always make you feel welcomedOnly nail place I found, that can do the job GoodRecommend to everyone in lake Wales . I come from Haines City for my nails here

Br
Review №29

The best nail place in lake wales

Re
Review №30

Mirror is awesome, she does a great job on my husband ♥️

Br
Review №31

Poor service with overpriced services

al
Review №32

The staff was pleasant and attentive to the customers needs. They were willing to satisfy the customer verses other mail shop which sold objective is to heard you in like cattle for profit only. Thank you for your service.

Bo
Review №33

Did a horrible job

Mo
Review №34

Upscale looking place .haircuts were pretty expensive, $20. I took my mother-in-law and she got a bad haircut .The Stylist did nothing but talk to her friend. They do manicures pedicures and specialty facials. You can also get bikini wax all the way to full body

li
Review №35

Always rushing services ... Never have sterile Clippers for pedicures ... Not worth it will not be going back

Br
Review №36

I went in yesterday for a gel mani pedi deluxe and for starters it looks like a 3 year old painted my toes and nails. Super messy job, there is nail polish still on my skin. I gave simple instructions to not file my nails and she proceeded to do so. My thumb is ALREADY chipped, both the pedicure and manicure felt rushed. After spending over 100 dollars (Because I still tipped I’m not a monster) I was not satisfied.

Ma
Review №37

I was so afraid, I relocated from Atlanta that I wouldnt be able to find a person to do my lashes like I wanted. But Mr Lee Is Awesome patient customer service is First Class service. If it was more stars too give I would.

Ci
Review №38

Great staff

Jo
Review №39

I gave this place the benefit of the doubt and returned to get my eyebrows done. What a mistake. The lady that attended me rounded the top of my eyebrow where the peak of the arch is supposed to be making ny eyes look sad. I paid money to get my eyebrows done to ultimately end up buying blades from the store to fix them. It is so upsetting because eyebrows take a long time to grow. It took me 4 years to grow my brows and she massacred them with a swipe of wax and 15 minutes. The only reason i give 3 stars is because the owner is kind. I cant say the same for them all.

Sa
Review №40

A friend told me to give the Magic Nails a try both my husband and I had a peticure there. We were very pleased with this experience and plan on returning. It would have gotten 5 stars but my manicure only lasted about a week. Could be my fault, lots of house work and hand in water a great deal.

Le
Review №41

Horrible work! Definitely was not satisfied! The owner was nice. But the other employees do such a horrific job! Never will I return! I literally had to leave and have another nail shop fix my nails.

Me
Review №42

Excellent pedicure! The staff are very friendly. It was the best pedicure I have ever had and the prices are very fair.

Ju
Review №43

To quick

Ch
Review №44

$25-$30 for a new set & it takes 2 people to draw hearts?? & my paint job looks like my 8 year old did it 🤷 just not what it uses to be!!!

Ni
Review №45

Best experience ever, anywhere! Did a full set with gel powder dip, and Sam was fantastic! Very attentive and focused on detail. Obviously takes pride in his job and his work! Thank you for my beautiful nails!!

Ha
Review №46

Amazing they did so great

Iv
Review №47

Great service, friendly staff and only waited 5 minutes before I was taken to a chair to begin my acrylic nails. Also had a pedicure with hot stones 😍...throughout my time there, I was asked (as well as every other customer) if I wanted something to drink.....water, soda etc

Le
Review №48

They cut my nail bed when I asked for a soak off. They plied them off with a tip instead. Then when I asked for acetone so she didn’t cut any more of my nails, she said it “fine but it’ll take longer - with an attitude”. I made the male manager aware of the cut and he said it was “no big deal”. The lady wanted to glue tips over the cut nail bed and said it was fine and the man refused to disinfect the cut. Again he said it was “ no big deal”. NEVER COME HERE. My mother who is a nail artist told me that if they were to cover the nail bed tear with a tip it could have gotten infected. I felt shrugged off and not taken seriously and now I can’t even get a full set. Now I’m stuck with bare nails because of these people!

De
Review №49

Always friendly.. stick with the gel polish..

Mi
Review №50

Love this place...always the best massages

Da
Review №51

Horrible manager, inexperienced techs

Ta
Review №52

Hospitality is great. If you go in and get nails done ask for Tony he has done mine 2 times now and did a wonderful job

sh
Review №53

James does a great pedicure and I love my lashes BUT the younger bigger Spanish girl dont do a good pedicure.

Er
Review №54

Horrible nails. Horrible customer service. Liam (the manager) was rude when I politely explained how bad these are. they are thick, uneven, and extremely sloppy. he refused a refund, and now I have to pay someone to fix this mess before I am in a wedding in 3 days.I would NEVER recommend anyone give him any of their business.

Me
Review №55

The place was packed because of home coming being the next day so there were a lot of girls from my school in the place and I could tell the owner was very stressed out. To others he was being very rude and loud but try having maybe 20+ people in a salon with only 5/6 workers!!! I was patient and understanding and in the end my nails were done very lovely.

Tr
Review №56

Excellent service here the people are actually very nice and will do whatever you ask for your nails if you talk to them.

Sa
Review №57

This isnt my first time but they have consistently done an excellent job on my nails that I had to post it. There manicures and pedicures are amazing for the area!

Ka
Review №58

First time I came here it’s wasn’t too bad, but this last time was terrible. I won’t be coming back. My pedicurist did nothing and it distracted her from doing the task at hand. She was also distracted by her phone. She didn’g shape my nails, did not clean under my nails, didn’t trim my cuticles, and didn’t get my calluses with the pumice stone. Worst pedicure I’ve ever had! Paid $22 for my nails to only be painted essentially.

Ga
Review №59

I have been coming here a long time. They know how to take care of your nails and toes (tanning and hair also, if desired) and they care about people.

Ch
Review №60

Got a set and treated grandma to pedicure and they were so friendly will deff be back

An
Review №61

They r alway rushing but rhey do good work

Tr
Review №62

Always does a great job for me from hair to nails. There spray tan is wonderful

Su
Review №63

Awesome..had nails and hair done..stylist did wonderful job

Mi
Review №64

Really like the place. Friendly people and reasonable prices.

Jo
Review №65

Its a wonderful place to get your nails done .Ive be a monthly customer for years now and I always get complements on my mails and asked where I have them done .

Kh
Review №66

I love the relaxing feeling you get when you come in. The staff makes sure your comfortable so the offer drinks and chips at free of charge.

Ch
Review №67

I always get awesome looking nails that last a long time & hold up great with my busy schedule!!!

Vi
Review №68

My personal place. You will never go round.

Ka
Review №69

Every time I have been there for a pedicure I am told it will be 20 minutes. 45 minutes later I am finally shown to a chair and it is about 15 minutes later when someone shows up to start the pedicure. Today I made an appointment for haircuts for myself and my husband for 1 pm. When we arrived before 1 pm, we were told she was doing a pedicure and it would be a few minutes. 60 minutes later we were still waiting and we finally walked out. DO NOT GO THERE IF YOU ARE IN A HURRY.

Ad
Review №70

If I could give this place a negative I would. James was my nail tech. BIG MISTAKE!!!! Don’t go to him. First of all his hands shaking. I went in for a full set and a polish change. James kept putting the nail on side ways or he kept choosing the wrong size. I told him to forget it and just polish my nails well he paint 5 coats because he kept messing up. You can see the paint brush stokes in the paint. He wasn’t painting the side of my nail. Just a mess!! I wasn’t trying to raise hell and I needed polish for pictures tomorrow. But when I addressed it to the head tech he just said oh sorry 😐. I’m asked can they fix it I was told yes for $10. Oh he’ll no. I paid $20 and left.

An
Review №71

Good place

Ba
Review №72

A good place to go and get your nails done

Ma
Review №73

I LOVE this place, staff is always friendly and fast! I would definitely recommend going here, the BEST!

St
Review №74

It was my first time and it was amazing

Ny
Review №75

Awesome service nice place on the inside great

Li
Review №76

They treated my Princess with love🐕

Au
Review №77

Ive been here before and the service was great, but recently I had a full set put on and was very disappointed. No work was done to my cuticles so the gel top coat does not cover my entire nail and has already began to chip and separate from my nail. There were also sharp edges left on each nail which I had to correct myself.

Sa
Review №78

Always friendly and always does a great job on my nails.

Ch
Review №79

I loved it, staff was sweet as could be n I took pistols in with me that they put on my nails a couple other places said that they couldnt do it....

Ca
Review №80

They staff is always pleasant and they really do a nice job. Enjoyable experience

Do
Review №81

They are really great! Would recommend them to all my friends.

Ma
Review №82

Very friendly and good at what they do..... you fill like a new person when you leave

Mi
Review №83

Service excellent. Job was done well

Br
Review №84

Lana tattooed my eyebrows and did a fantastic job!

Sh
Review №85

Love this place. Everyone is efficient and friendly.

An
Review №86

Great service, friendly staff

Di
Review №87

They do an awesome job 👍😍💅

Ba
Review №88

Great place to get your nail done

Ou
Review №89

Very nice

St
Review №90

Love the staff, always sweet to me and my small daughter & The place is super clean! My favorite place to go in this area.

Fa
Review №91

Saw a customer being spoken to rudely by one of the men who works there. Didnt like how my French manicure turned out.

Ch
Review №92

They do nails really great for a good price

Ju
Review №93

Great people and clean

Sh
Review №94

Seem rushed didnt seem to do as good as job as they usually do

Ed
Review №95

Quick service really good nail technicians

Co
Review №96

Very good nails last a long time and very good price.

Ge
Review №97

Rudest people I ever saw, especially the owner Lym

De
Review №98

Quick service

Ly
Review №99

Beyond Horrible. My nails look like I have bubble nails. Horrible!!!

Ke
Review №100

Very good service and love the nails!!! 😁

Information
27 Photos
100 Comments
4.1 Rating
  • Address:2015 FL-60, Lake Wales, FL 33898, United States
  • Site:http://magic-nails-spa-lake-wales.edan.io/
  • Phone:+1 863-678-1323
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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