Andrea is AMAZING. She is so helpful, kind, responsive - she makes you feel like family. She is honest (which is so rare) and makes you feel like there are no dumb questions. She is the silver lining when having to file a claim. There is always a bright side when something bad happens (even if you dont see it right away) and Andrea is the bright side. Most importantly, she does the job, fulfilling the slogan youre in good hands

Excellent service! Very friendly staff. They helped me select the right products for my needs and also helped me save some money!

It was an easy and great experience. Violet helped get my policy and she was was very helpful and friendly.

Mike helped me with a Renters Insurance Claim for an accident that happened in our home. He made the whole experience easier to go through. We really appreciate it!Andrea is also great, helpful, and responsive.Thanks for the support!

I get good value through allstate for the coverage I want and need, Andrea and the team have been responsive and helpful to my myriad of questions. I do think some of the process was overly complicated and they could use more education on interpreting out of state licensure. I would recommend this agency and Allstate.

I enjoy working with Allstate,their very involved with their customers in every way possible, they are always ready to help with your insurance needs and will work on getting you the best rates possible.Crystal is the most pleasant person to work with always has a positive attitude and very friendly person I really enjoy talking to her.

Andrea has been my agent since I first stepped out after college and got my own place - helps that my mom has been with her as well for forever too. Shes always there if you need! Definitely recommend!!

Andrea was so helpful. Setting up the account was a breeze with her help.

This office has been very nice and professional with me. They take the time to explain everything that I don’t understand or that I’m missing.

Christine Lansing was very helpful in providing quick and attentive service when I had to launch auto insurance for my daughter attending college in LA.

Weve had the pleasure of knowing Andrea and her team for almost 10 years now they will always have your best interests in mind when it comes to your insurance needs. Always professional, they are quick to return phone calls and emails which is a huge plus. They are very knowledgeable in this business and are always able to clearly and simply explain any question or concern we had. We would not hesitate to recommend Andrea and her agency to our family, friends, and colleagues.

Great service ! I would recommend them to everyone... every time I’ve called with any questions Andrea and her team have been so attentive and very helpful. You don’t feel like your just another client. They actually care.

Andrea was extremely knowledgeable around my legal issue and gave great advice. She is down to earth and supportive, and I very much enjoyed dealing with her through my challenging situation.

Ive been a customer of Andreas now for nearly three years and Im not surprised to see such glowing reviews. Andrea and her team are so incredibly competent at guiding me through the unnavigable waters of auto insurance. I need things explained to me like a five year old when it comes to my coverages. Andrea does a fantastic job of not only explaining what Im paying for in terms I understand, but is also able to make me rest assured Im covered the day Im driving down Sunset and Mayhem rear ends me, slamming me into the Bugatti in front of me.If you want a nameless, faceless insurance company, keep moving -call the CG Gecko that doesnt really exist, cant answer a phone, or actually speak with you. If you want laughable coverage thatll leave you up the creek when it comes time to actually use it, call anyone else. In Los Angeles, where there are many expensive things to bump into, $100K wont cover the mailbox you crash into in some places around this town. When it comes to customer satisfaction, Im incredibly hard to please -you can ask Andrea when you call. She and her team will make you feel as well taken care of, and as well covered as they do with me.

The office staff are very helpful and my agent, Andrea Coulon, is the best. She is knowledgeable and helpful 100% of the time. She is also caring and compassionate and for that, I am truly grateful. I recommend her highly.

Andrea and her staff are amazing. Ive been a customer of this agency for over 25 years. Andrea always takes the time to explain insurance details for both my family and my business. She has gone to bat more than once for our family to help with claims. This is a high value agent who knows her stuff. I refer friends to her all the time. I love working with Andrea and her agency!

Andrea Coulon and her team are amazing. I call or email them and I get quick reply.... Best insurance agent ever!!

I have 7 policies with Andrea Coulon. Her service has always been great. My questions are always quickly answered. She is knowledgeable and professional... and never pushy. She has helped me handle my claims, and I have always been happy with the results. I never even think of going anywhere else.

I trust Andrea to fully educate me about all options available and to guide me in selecting the products that will best suit my needs. This is a quality agency with quality people. You won’t find anyone better.

Andrea Coulon is one of the best and very responsible. She took my insurance issue on personal level and resolved in few days. I am very happy with her services and office. Her team members are very friendly and knowledgeable. Thanks Om

The entire team at Andrea Coulon: Allstate Insurance is courteous, kind, and diligent in their pursuit of providing excellent service across a wide range of insurance needs. They will go the extra mile to ensure your coverage perfectly matches your needs, helping you navigate options and thoroughly explaining an otherwise confusing process.

Allstate has always been there for my family and I. They are the true definition of a Quality insurance company. I never hesitate to call with a question or to ask for help. Whether its auto or home owners insurance Allstate has given us excellent customer service for the past 30 years. They truly care about you and your needs.

Always friendly and extremely helpful. It is always a pleasure dealer with my agent and all of the staff. I highly recommend them for your insurance needs.

We have been with Allstate for over 21 years and they have always provided excellent service.

Andrea, Christine and Staff are absolutely wonderful. My family and I have been with Allstate over 30 yrs. Anytime we have a question or claim they are there to walk us through the process. They are knowledgeable and return call asap.

I am extremely impressed with the customer service provided from Andrea and the team with Allstate. They are super efficient, and handle things so I dont have to worry. I am blown away with how courteous and prompt they are. Truly superior customer service on every level.

Andrea and her team have handled both our home and auto insurance for years and we have been highly satisfied. They were there when we needed them and are always very responsive. They offer very good insurance with free roadside assistance.

Andrea is a fantastic agent and I trust her completely. She really goes the extra mile to make sure you have the coverage you should have... Love her!!!

Working with Andrea and her team over the years has been truly a highly professional, positive and helpful experience. I have learned a lot of valuable tips and tools for today and future planning in all areas I need her company for. The added wonderful, kind and sparking enthusiasm I am met with all the time make all the work and policies easy to understand and handle. A top rate company with a top rate team and attitude.

This agency has been very helpful, supportive and diligent in providing me with quality car insurance. I have been with them for a number of years now and have always been really happy with their service and dedication. I would highly recommend this agency and especially Andrea Coulon to anyone looking for a great car insurance provider.

Andrea is a fantastic agent. Quick at follow up and really great at making sure you understand your insurance coverage. SO easy to work with!

I have had Andrea as my agent for the last 7 years. She is very thorough, knowledgeable and helpful. Her staff is also top notch. I am pleased with her service would recommend her highly.

Attentive, dedicated and deeply appreciated! My introduction to your company was around 1996 and through all lifes occurrences your office, staff and company have been a sort of comfort, support and education. Theyve met our needs at every turn.. Blessings and Thank you

Andrea is great to work with! She helped me and my husband find a great rate that fits in our budget! Her staff is also very helpful and friendly!

HAVE TO ADMIT THIS IS THE BEST SERVICE I HAVE EVER HAD.Andrea and her team have gone above and beyond to educate my family and I on our policies. We have never had someone take the time and educate us on how everything works with auto insurance. Im no expert but man Andrea and her team for sure are experts. We recently bought a new car and Andrea at 9pm at night was on the phone with us to get us covered to drive it off the lot. It was such an amazing feeling knowing you have someone with her education standing right beside you. If you ever have a bad experience with this team you must just had one shitty day because they are very well mannered and will guide you through a bad day.We should know as my partner recently got into a fender bender and Andrea and her team walked her right through it with no hassles or rush. they really took the time and that meant a lot to us. I would pay top dollar to be on their team because I know Ill be in good hands!We love them and look forward to a lifetime with them.

One of the best agents in the area, great customer service, and all keeps you up to date with your insurance policy.

Always dependable! Andrea is qualified, honest, and available to deal with pretty much all insurance issues. Ive been a customer of this office for decades, and have never had a complaint. Super professional, yet amiable and friendly.

Thank you for having a positive experience from your agency. Special thanks to Christine who help me the first time and the rest of the team. Hopefully I will get the chance to meet Andrea and the entire team.

So far Ill recommend them since they are taking care of me nicely & very competitive with other insurance provider.

Andrea takes care of things She responds quickly, follows through and makes it easy to get the coverages you need. It is what I need as a busy professional! I highly recommend her services.

Andrea and the office staff are always willing to answer my questions and make recommendations for my insurance needs (both car and home). If you are looking for honesty, integrity, and insurance knowledge rather than someone trying to make a sale, call Andrea and her support team.

I have been a customer of Allstate for 20 years. They are fair and easy to work with. If I have a problem it is handled right away.

She helped me quickly and I was able to do everything by phone and email. Convenient.

Everything done smoothly and correct. Always gets back to me when i have questions, and is always willing to help.

Very knowledgeable and professional insurance team. I highly recommend Andrea and her staff to assist you with all of your insurance needs.

Andrea Coulon offered me and my family great coverage coupled with efficient and courteous service. I recommend her services.

Every experience that I have had with this Allstate branch has gone extremely well.

Andrea & her team are very responsive & always make their best efforts to provide the most affordable & comprehensive coverage ... for auto, home, & even personal assets /liability.

Very nice people know what theyre doing always answer their phone never been put on hold really enjoy Benwith their business for at least 15 years I have been with Allstate for 35 years never had a problem with any of my claims prompt and fair

Andrea is a great representative to work with. Shes extremely helpful, understanding and kind. Shes easy to work with a very responsive.

We already were happy with our previous insurance company but we decided to inquire with Andrea and we were pleasently surprise.We do a have teenage driver in our family so Insurance is very costly but we checked it out and not only was the premium lower the service was 2nd to none.We will recommend Andrea and her team to all our friends, family, and any acquaintances we have to at least give her a call.Great service is most important to us, but we also got the best price as well.The Mooshagian Family

Great communicator and makes sure coverage is sufficient. Youre in good hands with Andreas experience and wise council!

The commitment to customer service along with the personal touch by my agent and the more than reasonable rates are the key reasons that I remain a client.

I would recommend Andrea Coulon and her team at Allstate Insurance in Lake Forest, CA for their excellent service.

We have always been pleased with the professionalism of Andrea and her staff. We would recommend her as your insurance professional.

Always helpful and informative. Never pushy. Very pleasant to work with

Very helpful! Excellent customer service.

Andrea Coulon and her staff have been a wonderful firm to work with and have been very responsive when needed. Great Team Andrea!

This Allstate group of friendly, efficient, and top notch employees are by far the best out there ! They have helped us many times with big or small problems, always returning calls and emails, and basically doing everything they promise, thank you Andrea Coupon and all the people at the office,Lori & Don Hillman

Andrea and her staff are definitely on top of their game! Her staff was able to find me homeowners insurance after being dropped by another company for a water leak. Thank you Andrea!

My experience with Allstate has always been amazing.No matter what I need,they are always very quick to take care of the costumer.They will stay 100% committed to all of your needs.

Andrea and her team take excellent care of their customers - from making sure they are properly protected to receiving all discounts for a great price. Andrea is knowledgeable, friendly, smart, and caring and I truly recommend her.

Very helpful office. Walked me through getting insurance in Cali when I moved from out of state.

Excellent Agent.Top Rate and very effective and prompt.

Andrea is very professional and attends to all your needs in a timely manner, and working with her and the company is exceptional.

They are the absolute best in this office!!! Very professional and courteous and always get the job done!

Always excellent service. Been with them for many years and will always be their customer for many years to come

Andrea and the team are very responsive to any and all questions. Theyve been very helpful to me as I transitioned from East Coast to CA!

Great people to work with, always there when you need them!I have never had any problems with questions or problems!

Very positive experience. Excellent customer service.

Andrea is always quick to get back to me for all my various needs. I feel like she has my back.

Excellent company to do business with. I have no negative comments.

Really of no help when needed, but are really good at collecting their money.

Fantastic group I have been a member for years!

Andrea is great to work with, maybe someday I can meet her in person.

Have been with this agency for year, always good service and communication.

Andrea is awesome!!!!! Coustomer service isOutstanding!

I moved to California last year and my previous insurance provider didnt offer coverage outside of the Pacific Northwest. I was referred to Andrea by a friend and I couldnt have been happier with the service I received.

Always respectful and helpful.

Quick. Easy. Professional. Great experience.

Kind and helpful people.

Andrea is the consmmate professional. She cares about your business, and takes pride in taking care of her clients

I have been an Allstate client for 40 years and its people like Andrea Coulon that keeps me coming back.

Always very responsive and a good experience when dealing with Andrea Coulon Allstate Insurance.

Excellent experience with Andrea and her team!