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Bradley Purcell - State Farm Insurance Agent
20331 Lake Forest Dr c5, Lake Forest, CA 92630, United States
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Bradley Purcell - State Farm Insurance Agent

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Mi
Review №1

Brad was an awesome and personable insurance agent during my stay in Orange County. He was very clear and upfront about the fine details of my insurance plan when I moved to Southern California back in 2018. He really helped ease my transition while I was a graduate student and would recommend his services to anyone in need of a caring insurance agent. Thank you Brad for the compassionate care over the previous 3 years!

Cr
Review №2

I reached out for car and renter’s insurance. Bradley was extremely helpful and resourceful. He will guide you throughout the entire process and always be present for any questions. His patience is outstanding. I highly recommend working with him for any insurance needs very trustworthy.

Cr
Review №3

Bradley is great! I moved all my personal policies to him and saved money and got better coverage. Highly recommend using him.

In
Review №4

Thank you Bradley for always looking out for your clients best interest, My family and I truly appreciate all your help and your excellent customer service.

Da
Review №5

Having no experience with home insurance claims, we werent sure what to expect when we had 2 recent claims within one month. We feel very fortunate to have Bradley as our agent. He helped us to understand the process and has been courteous, professional and accessible every step of the way. When issues arose, he was able to jump in and get the problem solved. Bradley kept the process going to ensure we got the best service. We are thankful for his assistance and would recommend him to anyone. Regardless of industry, he is one of the best professionals I have worked with. Thank you Bradley!

Er
Review №6

Bradley is awesome and a great agent! Very easy to work with and prompt wherever I reach out for information! Thanks Bradley!

Je
Review №7

Bradley is great! Been working with Bradley for the past 3 years. Hes super helpful and personal. He spends time to get to know you and has a genuine heart and interest in you. I would totally recommend using his service to anyone. Great guy!

Er
Review №8

Responsive, knowledgeable, easy to communicate with. Brad has been the best Insurance agent I have ever had and is honestly just a cool dude. I know nothing about cars or how any of this works and hes always very responsive and walks me through everything.

Ni
Review №9

Bradley and his team have provided consistently excellent service over the nearly ten years we have been doing business together. I carry auto, home and umbrella with them. He is always looking out for me. Helped me plan out how to structure insurance as well as planning for adding my kids as new drivers. Best service I have had from an agent!!! Ever!!!

Er
Review №10

I’m not a very needy client of Brad’s, but whenever I request something out of the blue, he is always responding that same day. Great service!!

Lu
Review №11

Ive been insured with Bradley and his team for about 4 years now and Ive been more than happy! Recently, his office called me as a courtesy to let me know that my auto insurance rates just went down. Daritza was super pleasant to talk to and was very helpful in explaining everything to me. I would highly recommend Bradleys office for friendly reliable service!

Da
Review №12

Super helpful, always takes care of me!

ry
Review №13

I was introduce to Brad through a family member. He is so easy to talk to outgoing and someone I can trust which is the most important part about insurance. All around great guy.

St
Review №14

Very professional polite fair goes beyond the call of duty to assist anyone!!!

Sh
Review №15

Trustworthy, honest and sincere when doing business at this location, with Bradley and his team! If you are in California and youre looking to get the best explanations and BEST pricing on either auto, renters, life, health or bank this office will make sure you get it all. I can say without a doubt I refer business to this man more times than I can count. Do yourself a favor and make the switch! Thanks for all your help Bradley!

Jv
Review №16

I have been with State Farm since 1980, but was ready to leave them when I went through a series of terrible agents after my long time agent had retired. Luckily, I met Bradley. He spent all the time necessary to clean up the mess, made sure all my insurance coverage was appropriate for my needs and together with his wonderful staff, continues to review my policies to make sure they are up to date with any changes I need or that can save me money. They are people who can be trusted to look out for your best interests (a rare find lately). I highly recommend all this agency. If Bradley leaves State Farm, I would definitely follow him wherever he goes.

Pe
Review №17

I can’t say enough how great of a conversation I had with Bradley today. I was looking for homeowners insurance for my new home. He was easy to talk to and easy to work with, we were able to get the insurance taken care of in like 10 minutes. I feel really great about this and am glad to have found Bradley. I decided to call him because of his Google reviews so I hope this can be paying it forward to anyone reading this. He’s a great agent and State Farm is a great company! I would highly suggest you contact him for your insurance.

At
Review №18

I do not recommend Bradly to anyone unless you want to spend hours and hours of time to correct his mistake, waste money and energy and are looking for headaches. Bradly has set up my insurance policy wrong for two years and billing me about $100-200/month more, I kept calling and emailing and sometimes he would say he will look into it and didn’t get back or he’d respond that a sudden 100-200/month rate increase was correct and normal which was wrong! One time that I went to his office to settle this matter as I was sure it was a mistake, he was unimaginabily rude and asked me to leave his office! Finally I complained to state farm and they looked into his mistake and they refunded me with more than $3000. The other issue was I contacted about an accident claim and he got back to me after more than a month of calling and emailing! State Farm despite claiming that they charge a higher rate but are not cheap when it comes to getting your car fixed gave me an estimate HALF the other two estimates I had from two other body shops one of them being their own select body shop, and they didn’t correct their offer after I sent them those estimates! Finally I canceled my insurances with State Farm got confirmation from Bradly that he had canceled it and I found out that I’m am billed again today after a week that I cancelled! And apparently he hasn’t even canceled my insurance when e said he did. Like there is no end to headaches he can cause! I have to call State Farm again to get this fixed! Luckily I have this documented through my email. If for some reason you go with him or he is already your agent communicate through email so you have everything documented. I got insurance with another company with exactly half the price of state farm rate and better service, more respectful and same coverage.

An
Review №19

Bradley provides a great service to not only myself, but to the others that I have referred. He always makes himself available and works hard for you all of the time. I came from a previous State Farm agent prior, and Bradley is much more on top of things and is more open and honest about the insurance business. Yes, one time, I wanted State Farm to backdate and cover me for something, but there are always things we wish people could do differently. However, I know there are things our of any individual agents personal control, its the decision of State Farm as a Company. I would highly recommend Bradley to anyone looking!

Sa
Review №20

I just moved to the area and Bradley has been super helpful with helping transfer my policy and keep me informed. Recommend!

Ca
Review №21

I needed insurance for my car and so I decided to give them a call. They were fantastic right from the start. They explained everything and were really helpful explaining all the different coverage and stuff. After talking with them for about 30 min I got everything I needed. They helped me with my car insurance but also got me a great deal on my renters insurance and life insurance too. They really can do it all at this office and bradley seems really knowledgeable when it comes to insurance. I would highly recommend them, and State Farm is the best there is! Thanks!

AS
Review №22

Ive had insurance with this office for 3 years. They have always been super helpful. Bradley is extremely knowledgeable with insurance. Not only is State Farm a great company but this office is great to work with. They are always able to answer any questions I have and I feel confident with Bradley handling my insurance.

Te
Review №23

Bradley and Daritza are very personable and very professional. Their premium rates are second to none.

Information
5 Photos
23 Comments
4.6 Rating
  • Address:20331 Lake Forest Dr c5, Lake Forest, CA 92630, United States
  • Site:http://bradleypurcell.com/?cmpid=dk2r_blm_0001
  • Phone:+1 949-203-3600
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–6pm
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