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Garys Towing Service
424 Industrial Pkwy, Lafayette, LA 70508, United States
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Garys Towing Service

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Ja
Review №1

I had a great experience overall. My car didn’t want to start for me when I finished class. I had someone come give me a boost. When I boosted my car (a Chevy Malibu) the engine was running rough & the car was giving off warnings lights saying low engine power. Instead of driving it in this condition, I called Gary’s Towing service. When he made it to me, which was quicker than we expected, he checked out my car battery. Asked me to start it up & he was gonna boost it again if it didn’t start. When I started my car, it started rough, but it was running better than it was before I called. So Mr Gary was very helpful & cool during this whole process. I appreciated his service & his help during the night in the middle of the week.

Ja
Review №2

Great experience! Pick up my vehicle, dropped it off to the location I asked and great communication times and I was able to pay over the phone. He let me know when it was finished and sent me a receipt.

Ar
Review №3

When you need a tow this is the place to call. Professional friendly and honesy!! I have used them several times and more to come if need be

Ka
Review №4

Driver Brian was very accommodating and informative with great attention to detail.

Sc
Review №5

Quick arrival, courteous service at a reasonable price. Brian even had a shop recommendation. 5 stars.

Sc
Review №6

Brian rescued when I got a flat on ambassador. We couldnt get the lug nuts off. He came quickly and changed the tire for us. $55 well spent. Thank you Brian!

In
Review №7

I was pleased by the entire experience. My little truck died in the middle of traffic on a Friday afternoon and I placed one call to Garys Towing Service and within 20 minutes the driver was pulling my dead vehicle. up onto the bed of his large towing vehicle and whisked it to my mechanics place of business. (My fuel pump had gone out.) The driver was courteous, intelligent, safety-oriented and focused. I found the fee to be reasonable ($75.00) because I have been towed before. My case was handled with care and respect. The driver had to explain to a customer who called AFTER I had contacted him that she had to wait because I was first in line. Right after he dropped off my truck, he turned around to go get her problem solved. There was no drama, no trauma. Good service at a good price.

Ja
Review №8

Recently used this towing service and would definitely recommend. Driver was friendly and arrived quickly. Very reasonable prices.

Ai
Review №9

Mr. Brian was awesome! My husband had a blow out on his way to work. He couldnt get the last two lug nuts off. I called pop a lock and they can out & stripped one of the nuts. So I had to call to get it towed to the dealer. (because no one else wanted to touch it) Called Garys Towing told him the problem. He came out to meet us and fixed the tire. Thanks Brian again!

Ka
Review №10

For such an unpleasant experience of having my car break and needing to get it towed, Brian made the experience pleasant. He was very kind and made me feel a lot better about the situation. I have never had better customer service

Da
Review №11

Called to have a vehicle towed and I was oncall at home. Asked him if someone needed to meet him there with the keys and a check. He got very ugly with me on the phone. I hung up and contacted a different tow truck company. Please work more on your customer service skills.

TH
Review №12

Very dependable

Jo
Review №13

Great experience and fair price. Brian arrived promptly and did a great job.

W0
Review №14

Bryan the truck driver came to deliver a vehicle at our shop. He demanded he be let in through the shop which is not allowed due to liability in any kind of work shop. Bryan had a horrible attitude to begin with and as we did not allow him to enter the shop he threw the keys at my associate and walked away. This Family owned business needs to step it up with customer service. If this is the kind of service they provide they do not need to be in the business serving customers. I will leave this review up as we tried calling and talking to a manager and there was no manager around. Poor excuse of a company. Dont hire these guys even if its your last option.

Lu
Review №15

In the process of dropping my mustang off now very cool guy professional and cool as a fan thanks again will refer anyone anytime

Ch
Review №16

Very competent drivers and they keep your vehicle safe in their storage yard.

Br
Review №17

Excellent Service.

D
Review №18

Driver was very rude

Ur
Review №19

Not good

Da
Review №20

Service could be better

Cl
Review №21

Always on time and professional

Ch
Review №22

They do there job

Information
23 Photos
22 Comments
4.2 Rating
  • Address:424 Industrial Pkwy, Lafayette, LA 70508, United States
  • Site:https://garystowingservice.com/
  • Phone:+1 337-237-3900
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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