user
Lees Air Conditioning Company
156 Banks Ave, Lafayette, LA 70506, United States
Appearance
Lees Air Conditioning Company

Comments
ca
Review №1

Called this morning and was able to have someone out this afternoon! The office staff also let me know what steps to take to ensure my unit had time to defrost before the tech got here so that work could actually be done! Really informative, professional and great value. They are honest and dont make you feel like they are just trying to make a sale. So happy they were my first call, and that the tech Eric was able to get everything back up and running in no time at all :)

Ju
Review №2

Salesman (Preston) was highly qualified and professional. He began by observing all of my AC equipment, took pictures, and thoroughly explained what was going on with my system. He guided me to choose the right system for needs. I felt very comfortable talking to him and feel confident that Lees will be there whenever I need them in the future.

Ch
Review №3

Seems like he did a decent job. Explained the yearly maintenance plan. I purchased the yearly package and paid the $254 for the first year understanding on the 3rd visit it will cost $170 to renew for that year?Informed they would schedule to come out and do the first maintenance job for the year around October or November.My biggest concern is he did not give a receipt for the purchase stating he would send an email later that day. I have not yet received a confirmation email or receipt of payment

BR
Review №4

Very knowledgeable technician. Very courteousAnd clean. Explained what he was doing and explained the results when done. I would definitely welcome this technician back again. Lee’s Airconditioning is a great company to do business with. Thanks again!!

Po
Review №5

Dont recommend them to anyone. They did nothing and charged me for $531.00. Every time new technician will show up from Lees and in their report they dont mention the actual problem and charge for the same services after you need repair again. So once you call lees you should be ready to call them every few weeks as they wont fix the problem and keep on charging you for their next visit.

Ch
Review №6

Very courteous and professional-very welcome in our home as all your technicians are.

Li
Review №7

This company provided high quality, timely service! I honestly don’t know what I would have done without their help. Main office staff is friendly and incredibly helpful. Wayne and other technicians that repaired and replaced my unit were all very professional. I can’t say enough good things about this company. I highly recommend them to anyone needing heating or AC repairs.

An
Review №8

Very professional service as always!BUT, after having an 8am appointment and technician showing up until 2pm, 6hrs late, is UNACCEPTABLE! While waiting we called to get more information on the time of arrival, talked with a different person at the answering service, who knew nothing and promised a return called that never happened was very Frustrating! It has never been this bad before.

Br
Review №9

From the time Preston arrived to inspect my current setup everything since has been smooth sailing. Preston prepared several options available to me and answered all of my questions. Before he left he had scheduled an installation date and time. My schedule had changed a little and he was able to move the installation date to an even sooner date which all took place within a matter of minutes.Billy and John arrived when they said they would and within a few hour they had removed the old setup and the new one installed. They were both working from start to finish and were still able to answer all the questions I had for them. Before they left all the debris from installation was cleaned up and they were on their way. All three employees were as professional as can be. Ill definitely try to get them for future installations.

Ti
Review №10

Extremely satisfied with the service from Lee’s A/C. Floyd, the technician, explained everything thoroughly and also told me the different options that were available. My house feels great again and I signed up for regular maintenance because I hope to have this kind of great service in the future. Thanks!Update : Had my first maintenance check with Theo. He was awesome! Checked both of my units. Just as easy and efficient as the first time. Definitely happy that I signed up for the maintenance.

Ev
Review №11

We did get a quote from this company but didn’t go with them due to budget reasons. They were very professional and trust worthy. Very knowledgeable.

da
Review №12

We will use them again..Precise attention to problem.located it..fixed it in the most professional way.Polite and professional..But please press the importance of safety measures dealing with covid .

Ke
Review №13

Blaise was timely and professional. He provided me with my options, but was not in “salesman” mood. I would definitely use this company again.

An
Review №14

Wayne was great! quick, efficient and figured out the issue right away. Explained everything well. I was very happy

Pa
Review №15

Wayne F. called ahead of his arrival and was very punctual! Came out on a Sunday/holiday weekend. Extremely professional service! Gave me several options and realistic solutions to remedy my AC problems. Even provided a little HVAC education! Thanks again Wayne. Will use you again in the future!

Jo
Review №16

Our Lees technician, Wayne Fontenot, deserves greater accolades than I can post in this online venue. Mr. Fontenot is quite familiar with our unit, having serviced it on several occasions, and has always been the consummate professional. He is extremely knowledgeable about everything air conditioning, as well as straightforward, honest & courteous. Wayne has my gratitude, along with sales expert, Preston Walter, for convincing me to purchase a new unit which will ultimately save me money on repeated repair costs on my aged, current unit. Thank you to Wayne, Preston & the entire Lees staff! Grateful ...

Le
Review №17

They gave me a time frame & had a tech there within that time. The Theo kept me informed, as I was at work when he went, as to what he was checking, etc.

Fr
Review №18

Wayne was beyond exceptional. He went through all of the options we have and was clear in explaining the issues we had. He was amazing. The most honest service we have ever received. Kiddos to Wayne!!!

Di
Review №19

Mr. Theo was on time, very professional,and knowledgeable. He made the whike process easy to understands. I will be using Lees AC service again.Dianna Jaimes

El
Review №20

Communication was great! Technician was one time, efficient, and knowledgeable. Explained exactly what was wrong and how to fix it. I would highly recommend Lee’s

Sh
Review №21

Wayne was very professional and polite. He was on time found the problem and it was repaired. Very nice and respectful.

Ma
Review №22

Well, today’s visit was diagnostic and went well even though the issue is pretty big. I am hoping the next visit goes as well. Blaise was very professional and very kind, and I was happy to have him in my home.

Ma
Review №23

I called for a service call and the service tech was here in about an hour. Unfortunately he was unable to repair the unit due to the age of the unit. A salesperson was scheduled to be at my office within an hour. We’ll see how that goes.Received quote the same afternoon. Just had a new unit (inside & outside) installed. Installation was quick and installers were friendly and helpful.Thanks

K
Review №24

Absolutely horrible. I called them on Friday to schedule a maintenance visit because my air conditioner was out. I was contacted twice by the staff who to my surprise noted that someone would come to my house that evening after 5 PM. I canceled my evening and waited at the house. I received another call assuring me that someone would be coming. That never happened, no one ever showed up and no one has ever called back. What a professional embarrassment this must be. This is delayed the repair of my air conditioning system because I had to go to another company to address this concern. I can’t recommend them at all. To this day no one has returned my calls or contacted me about not showing up for the service call, amazing.

Li
Review №25

We have used Lees services for many years, and every single time, whether for our semi-annual maintenance or necessary service calls, everyone has been honest, loyal and true. Feels like friends, starting with the office staff and to every tech. They explain well and are friendly and offer me tips on efficiency and equipment. And wow, they were there immediately on an early feels-like-19 winter morning. Get the maintenance contract...so valuable (kinda like insurance...so worth the cost every time you need it).

Jo
Review №26

Wayne did a fine job, he explained what the problem was where we understood. I was disappointed to have another problem so soon and hope things will be better in the future. Hopefully the part will be in soon.

Sh
Review №27

Mr. Wayne F of Lee’s air-conditioning company was very professional wore his mask very informative and knowledgeable . They were here within an hour of me calling on them. Regarding our issue with our heating unit he was here for three hours roughly .He went over and above the call of duty and made sure we would have heat in our house as it was 35° outside and soon to be snowing. He meticulously took his time went through everything and did what he could for us .He was patient and took his time to explain everything to us also let us know that in the event we need extra help that he and Lee’s Air conditioning company his would be there for us; as they have ordered us a new unit and it would take about a week before they could install it. We really appreciate his time and effort and he would definitely refer Mr. Wayne and the company to anybody else that needs their services.

An
Review №28

Very professional quick service gave frequent updates on time of arrival. Provided me information about my technician before arrival so I was aware of who was coming to perform the services with my ac unit. Nice and friendly and answered all of my questions. Will definitely recommend to others-----Mr.Floyd

Sa
Review №29

Everyone from the lady who took my call, to Mr. Theo who took our service call, they were incredible!I was treated so graciously in my terrible state. We had been cold for days with our heater only putting out very very little heat. Before he arrived he send a picture of himself on the side of a Lees truck and a small bio. He worked quickly and in a small space in the attic. In less than an hour we were warm. I wouldnt hesitate to call Lees again. Thank ya

Ja
Review №30

Floyd was professional and courteous. Performed the work quickly as well so we could get relief from the heat. Would definitely recommend!

Ly
Review №31

The service is prompt, but the a/c has been a money pit. The $1,500 for current labor plus at least another $1,500 in previous repairs are ridiculous! I don’t know if it is a lemon unit or poor workmanship. I have left requests for the manager to call me with no response. I purchased Great Carrier units in 2 previous residences, but probably never again.

Ja
Review №32

Blaise was patient even though we own many animals. He explained everything in a calm, kind manner. He was on time and very professional.

Ch
Review №33

Lees has done all my work here for years, including replacing all 4 units a couple of years ago. This time it was using one of the systems to heat/cool another room through a sharing arrangement. Once again, well priced and a job well done.

Ch
Review №34

Blaise was professional and completed the repair quickly. Great job. I’m very satisfied with his work. I won’t hesitate to call Lee’s AC with any future problem.

Sh
Review №35

Wayne is very nice guy!!! Hope he be the one that comes bk at my residence if n need again keep doing what u doing Wayne!!!! Stay bless

Ro
Review №36

Called to have my AC fixed a couple of weeks after the “annual maintenance” was completed by Lee’s. The AC was blowing hot air. The technician came out and “troubleshot” the system. I was told it was the coil... again... $2500 later my AC was still blowing hot air. When I called the tech back out he started telling me he “told” me it had thermostat troubles and I should have known. Problem for him is I had other people around who state otherwise. Long story short, I still don’t know if it’s fixed.It seems my AC breaks down right after the annual maintenance every year. Not sure what good it is...

St
Review №37

Blaise was very personable and professional. He took the time to explain the problem to me in a way I could understand and didnt charge me extra for cleaning my unit. Excellent service!

Ca
Review №38

Great guy. Good job. Buying a new AC

Ma
Review №39

It has been approximately 2 months since Lees installed our new AC unit. I have been very pleased with their work and professionalism while they were in my home. I would recommend Lees AC company to anyone!!!😍😍😍

De
Review №40

Mr. Theo showed up in a timely manner after a long busy day and went right to work. Diagnosed the issue in less than 30 min. Great professional work and attitude.

My
Review №41

Blaise is an amazing technician. He is professional, knowledgeable, courteous and friendly. He goes above and beyond to make sure all of your HVAC needs are met.

Da
Review №42

Theo was awesome! He was very nice and explained everything that he was doing. It turned out to be a quick fix in my case. We intend on enrolling in the membership program after Theo explained the benefits and hopefully they send him along for our service calls! I will recommend Lee’s to friends and family!

An
Review №43

Wayne was quick to diagnose and repair the issue. Much appreciated!

Je
Review №44

Wayne was very efficient, and helpful. He explained what he was doing and was very helpful in explaining a service agreement.

je
Review №45

Blaise was extremely knowledgeable and professional. I had an excellent experience, he was on time and through. Would definitely recommend using Blaise/Lee’s.

Ma
Review №46

Excellent experience. Blaise was very professional and knowledgeable!Will use them again.

Do
Review №47

Big mistake. Ever since Ive depended on Lees for my cooling Ive been one sweaty fellow. People call me sweaty boy. Go with another company, I swear. This one will have you emptying all the sweat soaked money from your wallet. 😓

Au
Review №48

Wayne F. was super helpful and professional! He answered all of our questions and explained everything we needed. Highly recommend!

Br
Review №49

Wayne was awesome!!! He was knowledgeable and very personable. He was able to hook up the AC on my rental with great professionalism and quality. I will be using this company again.

Ja
Review №50

They came out twice in 3 years and took advantage of my elderly parents who are now deceased. Deep south AC cane out today and repaired the problem they did not. Pretty much my parents paid them to do nothing.

Yv
Review №51

I requested to have an early appointment so that I wouldnt be too late work. The very graciously worked with me an Wayne was actually here early and finished in a very timely fashion. Recommend them wholeheartedly.

Ca
Review №52

I love Lees we have been with the new owners since 2012 at least and were with the original owners before new owners.Wayne is friendly and courteous and does the maintance on both of our homes.He repaired our heat pump which is a water source and I do not trust just anyone with this machine. He us getting to know the country home really well.Johnathan was our technician before and is now a supervisor. He was awesome!Blaze has been here a couple of times and he is very nice too.These men know what they are doing!We are part of the maintenence peeps too! IIf you want good work, courteous people and can call till 9pm, then I really suggest you go with the best company!

El
Review №53

I have never been disappointed in any of the Lees employees that have come to my house. They have all been awesome.

Gl
Review №54

Blaise was so professional and personable, and we really appreciate him being the one who helped us this evening. We have a lot of confidence in Blaise. Compliments to Lees AC for hiring and training young men such as Blaise.

Ge
Review №55

Great service, the technician (Floyd) that came out very professional, he took the time to correct the mistakes from another company (Butcher) while explaining everything that he did. Floyd had our system running better than before, I can’t thank him enough. Thank you for coming out on a Sunday. You now have a dedicated customer for life. George and Stephanie Spearman

Cr
Review №56

Their work has no warranty.. if they come and say they fixed something they charge for just coming out and then the service they performed which is not cheap at all.. but if you have that same problem after they already came and charged $2,000, they want to charge again for coming out and looking at it (again)

Da
Review №57

Was very responsive after hours. Floyd was very professional! He has done maintenance on our system before! Always great to work with. Thanks again!

Sh
Review №58

My technician Floyd Fontenot was the most pleasant professional tech I have ever encountered he answered all of our questions courteously and we were very satisfied with his service thank you.

Ca
Review №59

Wayne F was so easy to work with. Explained all the issues and gave good options.

Ot
Review №60

By far one of the most professional a/c person we have come across.I would recommend LEES services to anyone that wants honest, quality services. Thank you

LJ
Review №61

I’ve been using Lee’s A/C for 7+ plus years. Never had a single issue with them. For anyone looking for an excellent maintenance plan, Lee’s A/C is definitely it!

Li
Review №62

We have been using Lees for over 20 years and have always had the highest quality service. They are a great company to do business with, and we would highly recommend them. The technician who has come to our house the past few visits for maintenance on our unit was Floyd, and he is punctual, professional and does a great job.

Do
Review №63

Mr. Wayne Fontenot came after hours to repair our ac after it stopped working. He quickly determined what the problem was and fixed it right away! Thanks Wayne for helping to keep us cool!

Se
Review №64

Great company, wonderful employees...like family! Wayne is an excellent employee! He is professional, friendly, & he shows he cares about the customer; Wayne puts himself in the customers shoes & goes after every problem until its done! :)

Ha
Review №65

Blaise was prompt, answered all my questions, diagnosed and fixed the issue, and was very knowledgeable. I would highly recommend!!

Sh
Review №66

Mr Floyd was very informative and super helpful! Will definitely be dealing with this company again!

Br
Review №67

Great service and always professional. Wayne explained things and did a wonderful job!

Da
Review №68

Great people! Salesman & technician were awesome! This is our new AC company! Thanks guys!

th
Review №69

Mr. Theo, was promp, polite, and did and excellent job of maintenance on my AC unit. Thank you.

Ni
Review №70

Blaise was great! Very friendly and super efficient!

Li
Review №71

Great Service. Came in early got right to work. He explained everything in terms that my wife and I could understand. Really knowledgeable about his profession.

Li
Review №72

Very respectful friendly and he did amazing work I appreciate his business and would referral anyone to y’all!

Ti
Review №73

Theo was very polite and courteous while working in the rain serving my A/CAwesome job!

Ed
Review №74

Wayne was super quick and efficient. He got our AC working and went above and beyond.

Mi
Review №75

Great customer service. Blaise was very helpful in answering all of the questions I had and even educated me on how to save money while getting the best performance out of my unit. They came the same day I called. I would definitely recommend Lee’s ac to anyone.

re
Review №76

Great service. Highly recommend to others.

Si
Review №77

Mr. Blaise Huval was very professional and polite, he introduced himself when he arrived. Thank you Mr. Huval it was a pleasure to have you do the inspection

Re
Review №78

Great customer service. Very informative and knowledgeable

Ja
Review №79

Wayne was great help - A/C working much better already

Fr
Review №80

Excellent service all around!! We were seeking a new unit cause ours stopped working. First the salesmen Preston came and recommended we just get unit serviced. We we surprised some salesmen would have still allowed use to buy new unit to make money. Then technician Floyd came out and discovered problems which were minor. He was very helpful and pleasant. Did excellent work!! Very professional!!!. I would recommend Lees to any and everyone!!.

Kr
Review №81

Great service!! Wayne our service man was very professional and explained everything very well.

Na
Review №82

I haven’t used them yet, but I definitely will. They came highly recommended and I was very impressed with staff and service representative I’m confident they will do an awesome job !

J
Review №83

I must say how impressed I am with this company. I had a complete installation done within days of getting a reasonable quote. The technicians were professional, knowledgeable and pleasant. We had an unexpected issue towards the end of the installation, and the team quickly came up with a solution so that we would not be without an ac for the night. Their manager, Andre, came out at 7pm to assist. The team did not leave until 8pm, without complaint. They techs returned early the next morning to finish up. I am so grateful that they did such a great job and did not leave us to suffer the night without a working ac. It is hard to find good service anywhere these days, but I definitely received it from Lee’s. Thank you!

Br
Review №84

The technician was prompt and quickly found the problem with my HVAC. He told me things to watch for in the future, explained what he was doing and why, and offered me a plan to help save money and time on future HVAC issues.Great service!

Sh
Review №85

Our technician Wayne was very thorough during his maintenance of our unit, he even noticed a gas leak on our gas meter, we didn’t know we had. Lee’s has always very professional and always on time for any appointments day or night!

Di
Review №86

We had Wayne Fontenot come to our home diagnosis the problem and fixed it in within an hr and 30 minutes. Very knowledgeable and professional individual.

Ad
Review №87

Service was quick and concise! Theo diagnosed the problem fast and gave me the best repair option for my wallet!

De
Review №88

Lees is a reputable company and their technician, Floyd, is one of the most dependable, prompt and thorough technician with Lees A/C which is why I always ask for him.

Bo
Review №89

Prompt. Efficient. Considerate. Knowledgeable. We felt comfortable and confident in the techs abilities to diagnose and repair issues. Were also thankful for the bi annual service to keep our system in check. Lees is on the ball with their technology and service.

Ca
Review №90

The tech was very knowledgeable and kind. Did the required maintenance and explained everything

Ma
Review №91

Mr. Theo was very efficient and answered my questions. Daysha was a pleasure to talk to.

Ja
Review №92

They came out finish the job in a timely manner you guys rock.....Got me Chilling again...Thank You

Ka
Review №93

When I scheduled the appointment to have Freon added, I was not told of the $90 diagnostic fee, nor was i told that theres been a price increase on Freon since last year. I didnt need diagnostic ... I knew what was wrong and only needed Freon. I wasnt charged a diagnostic fee last year. So I was was quite surprised at the total price of my appointment this year.

Ke
Review №94

Service men were very professional, polite, and did a great job and very thorough

Co
Review №95

Today the service tech was very courteous and made me feel comfortable and i can trust his wordI only want the tech that came to my house today back at my house going forward if he is not available i will waitThx lee a/c2/5/2001

Al
Review №96

We reached out today because our heating went out on the coldest day of the year and Floyd came out quickly and fixed my problem ASAP. He was very attentive and very knowledgeable of what he was looking for be resolved it quickly. Definitely would give him a call if I ever need their service again!

Po
Review №97

Lee’s ACs Mr. Floyd Fontenot and Mr. Blaise Huval were professional, courteous, knowledgeable and caring. All the employees are also very friendly.I recommend Lees A/C.

ST
Review №98

Wayne was courteous, prompt, and professional. He diagnosed the problem and fixed it in a timely manner.

Br
Review №99

Mr. Theo was very professional and has always provided us great service.

Qu
Review №100

Floyd F wore booties to walk in my house with a mask at it was so hot! He never looked annoyed, instead calm and was extremely professional. Impeccable service!!! Would recommend Lee’s Air conditioning and these guys again to anyone looking for a new AC or repairs to their current one.

Information
64 Photos
100 Comments
4.8 Rating
  • Address:156 Banks Ave, Lafayette, LA 70506, United States
  • Site:https://leesac.com/
  • Phone:+1 337-223-3085
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor
  • Insulation contractor
Working hours
  • Monday:8am–9pm
  • Tuesday:8am–9pm
  • Wednesday:8am–9pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–9pm
  • Sunday:8am–9pm
Similar organizations