We use Ricks Automotive for all of our Fleet vehicles. Cant beat the service, price, location and quality of repair from Ricks. He and his team are very knowledgeable and get the job done! Typically fast and quality does not go together but here, they have it down. We keep our fleet running with Ricks Automotive!
I would definitely recommend Ricks Automotive. They above and beyond to help me. Bradley is the office manager and will help you any way he can.
Very good and knowledgeable mechanic reasonable prices and top notch customer service
Ricky is a top notch mechanic.. You cant beat his prices anywhere.. I will come back to him for all my mechanical needs. Great guys all of them
I was in Knoxville from out of town when my starter went out late last night. Rick’s took my car that night and replaced the starter so I could get home to my family today. Excellent service, sense of urgency and affordable pricing to boot! Thanks for what you did!
They did fast and quality work on my car. No complaints.. highly recommend
Great honest people I was greeted by Bradley when I come in he was very helpful with the information he provided to me about my vehicle.
Great place they done a very good job on my 2010 Chevrolet Sonic.
Excellent team at Ricks automotive thanks for helping me with my car and getting back on the road.
I had a great experience at Ricks automotive gas and friendly service thanks again .....
Our vehicle broke down late Sunday evening while we were on our way home from out of town. A local tow company recommended Ricks Automotive. We were definitely misguided!We left the vehicle with Ricks to be inspected Monday morning, upon opening. My husband called Monday morning and was told they just started to take a look. Ricks then gave him a call back stating a hose needed to be repaired, estimating costs to be $500... for a hose! My husband never told them to start on any work and stated he would give them a call back. We received 2nd opinions closer to home and found it in our best interest to get it towed back to us. My husband calls back, Ricks does not answer. My husband leaves a voicemail stating we will send a tow Tuesday morning for our vehicle. Ricks finally returns my husbands phone call, and stated the work had already been done and now it was only $130. However, they found another leak/cracked housing that needed to be repaired, but this was going to be $495. Ricks did not mention the 2nd leak/cracked housing during the 1st call. I wouldnt be surprised if it was their mistake and it happened while they were repairing the hose, that we never told them to repair! Ricks purposely ignored my husbands phone calls and we had to call from other phone numbers to get an answer.Now that a we have a tow truck there to pick up our vehicle. We then find out the 2nd leak/cracked housing is not a pressing issue and the vehicle is still able to be driven. Which was not disclosed to us yesterday! So not only did we have to pay for this repair, but the tow bill.Ricks definitely tries to take advantage of families traveling out of town. Clearly, they did not realize we have other options. Thankfully, I will never have to deal with this repair shop again, as we do not live in Knoxville. However, I hope others are able to use our experience as a cautionary tale. AVOID RICKS AUTOMOTIVE AT ALL COSTS!UPDATE 2/20/20: After receiving 2nd opinion. There was nothing wrong with the oil coolant housing. The only issue that was found was Ricks did not add enough antifreeze fluid and did not bleed the lines. For a $140 charge, they couldnt even get that right.
Excellent customer service and fast great prices I will be back for additional needs in the further thanks Ricks automotive!!!!
Great Experience Bradley walk me through each step of repairing my car and Price is much better than most repair services in the area thanks so much Ricks automotive!!!!
I have taken several of my vehicles and my familys vehicles to Ricks automotive and always had a positive experience. Rick and his team are hard workers and do a great job. The rates are much lower than any other shop and save you money. I have also purchased several vehicles from Ricks automotive and they were great purchases. I would recommend to anyone!
Excellent customer service and very helpful unlike most shops in the area.
They consistently have over charged me on 2 different repairs now so Im taking my buisness elsewhere .
I had a great experience Very friendly and helpful And got me back on the road the same day!!!!!!!
Great business, dose work cheeper than anyone elce in town. Would definitely recommend them to anyone in need of a mechanic!
These guys sold me a great car I look forward to doing business in the future!!!!!
Great experience and very helpful when my car broke down and price was very reasonable for the services they provided!!!!!!
Great people to do business with I will be back thanks guys!!!
Excellent place and knowledgeable thanks bradley for the help!
Good prices great employees
I had a great experience at ricks automotive!
Great experience and customer service.
Excellent place to do business.
Following up on my negative post from a few months back.... Again tried to contact the owner with no response. His mechanic had changed the plastic timing chain guides but had failed to remove the oil pan to clean the pieces of the old guides from the oil pan. As the engine would run these pieces would get sucked up into the pick up tube causing the engine to lose oil pressure. A total rookie mistake!
Excellent customer service and very professional and fast!!!!
HORRIBLE! Dude sold me a lemon that broke down the next week and refuses to fix it.
These guys sold me a car with an engine leaking oil and forgot to mention it.
Come in for a oil change and radiator flush fast and easy service!!!!!!!
Automotive service is outstanding and cheep
Great service and quick too
Honest and professional
Fast and friendly customer service!!!!
Good work guys!!!!!
My dad is awesome
Great place and very honest!!!!!!
Horrible Customer Service
He is great