Awesome..Honda guys from back in the 80s and Westside Honda days.I was in a bind and had a box of accumulated OEM parts. Verified my parts and then did a complete timing and cams job on my modified Acura.I do not recommend bringing in a box of parts but my case was special.Work was done by the end of that business day. I bought the crew lunch with a tip..
Made an appointment had to wait 2 weeks to get it in after so many recommendations. Brought it in, told them my problems and they didnt even look at the problems i told them. Instead he pointed out that my tires in the back were dry rotted when i explained to him it was the only way of getting it here because i had a flat recently. He continued to mansplain this and i continued to tell him it was temporary. I tried to bring up the issues for why i brought in, again, and he continued to talk over me and tell me things i already know and didnt want them handled as a priority. Unprofessional and negative, he didnt want to hear anything i had to say. They drained oil from my car without permission, said it was overfilled when of course the car was still warm. Ive given up on good mechanics. Never coming back. Im getting tired of getting taken advantage of because Im a young woman, i know enough about cars to not be fooled.
Very knowledgeable about Honda vehicles. They fix problems the right way.
These guys are awesome. They take care of us, tell us our options, and give us a fair price.
Great service, always learn something useful when I go there. Prices are cheaper than the dealer, but they gave an almost encyclopedic knowledge of Hondas. They are great at keeping my very old Civic on the road
Mr. Lee was very professional and explained the situation and kept me informed... My car runs great and I have had not 1 problem since he fixed it.. his shop is super clean, the employees seem very respectful and knowledgeable as well... I love my 06 civic!!
Got my old girl back up and running the next day! Very thorough, quality work for a reasonable price. They replaced my starter and serpentine belt for me, and they do my regular maintenance and oil changes as well. Recommended to me by my cars previous owners and I have not been disappointed. The place to go if you have a honda!
I trust these mechanics, they are accurate, give good explanations, offer options and factual recommendations. Ive been their customer for 16 years.
Very professional, will be taking all of my Hondas there exclusively
Best Honda mechanic in the whole city. Honest, direct, fair priced, years of experience, clean garage. Wont take my car anywhere else!
They are always courteous and do great work on our Honda!
They are honest, reasonable, and they do great work.
Excellent service, informative mechanics and very reasonable. Have always been treated fairly.
Ive been going to Lees for at least 12 years. He is very reasonable and honest....He and his staff are always professional and their work is exceptional...
Had hondas since 1998. Mark and J.B. have worked on all of my hondas and done a great job over the years. Never gotta go back twice on a repair. Hard to find a good Honda mechanic? Heres the best 1 in town.
Mark Lee has always taken good care of my vehicles. He will definitely be more affordable than the dealership. I would trust him to do any Honda work as much as the dealer.
This repair shop has some qualities you rarely find anywhere...they are fair, honest, and very helpful. Their Honda knowledge is top notch and they are not going to rip you off like the dealerships do, if you have a Honda, this is the place to go for all your needs.
Great place to take your Honda Vehicle, Staff is very professional and Courteous. Years of experience and great prices.
Overall good experience with this mechanic. Very flexible with to setting up an appointment and clean environment. They were also very good at staying in touch with me throughout the process of repairing my car, and made sure to check before they completed work.
Great customer care and excellent service.
Great HONEST service. They dont try and do unnecessary work. They are straight and upfront about your repairs.
Good honest service. Theyre not the cheapest around, but you get what you pay for. They always explain everything clearly and help you make an informed decision. They do Hondas only, so theyre experts. Wish I could take my non Hondas to them
Lees Specialty Shop works on Honda autos. I took my 2011 CR-V to a Honda dealership first. The dealership wasnt able to find the cause of my electrical gremlin that drained my battery. They thought it was the ignition when they saw me get out of the car WITH KEY IN HAND, while the car beeped, telling me the key was still in the ignition. Dealership said that confused the security system which inadvertently drained the battery. They replaced my ignition & the unable to hold good charge 1 year old battery. Yay!... Until the very next day the key beep & battery drain came back! After 2 visits & no resolution, friends told me about Lees Specialty Shop, how their work on Hondas & prices were great. They were so right! Searching for the source of the problem was less than $40! Turns out my under dash fuse box had water in it--probably from a clogged sunroof drain that leads water back to the outside world. The electrical gremlin appeared from water & corrosion in the fuse box. Thats why it was a hit & miss problem for months. After a lot of money but no fix at the dealership, thats when I went to Lees Specialty Shop. They did a much more thorough diagnosis & have fantastic prices. Thank you so much to my mechanic Mark at Lees! He got a used part that was far cheaper than new & my 2011 Honda CR-V is back to being a reliable sweetheart again! Highly recommend this shop for all models of Honda & Acura!!!!
They replaced my power window motor assist in a few hours and cleaned off the tape had I used to hold it closed. FYI use packaging tape not duck tape.
Go for all Honda and Acura car care needs, as good as the dealership, but better labor rates.
I called Lee’s and described a problem I was having with my Honda. I knew what needed to be done but was physically unable to perform the task. They quoted me a price and made an appointment. When they started the job they discovered my particular model of Honda required more than twice the time to accomplish. They still charged me the quoted price. This kind of customer service is rare now days. I can assure you if I need more service Lee’s will be the only choice.
I needed work on an older Honda with high mileage. They did the work quickly and for considerably less than other garages quoted me. I appreciate having a place where mechanics are focused on helping, not up selling services.
Always professional and thorough. They keep me informed on whats going on currently and what to expect in the future. I dont take either of my Hondas anywhere else. Been a customer almost 10 years now. Do yourself a favor and choose Lees.
I have a 1992 Honda Accord that needed various repairs because it was becoming unsafe to drive. I needed to find someone fair and honest to do the repairs. A friend told me about Lees and I took a chance on them. I must say that I was not disappointed. J.B. and Mark explained issues that they found and they cared that my vehicle was in good condition once again. My vehicle drives almost like new. I would recommend any one that has a Honda that needs repairs, oil change, etc. to take their vehicle to Lees. They are exceptional at their craft and has exceptional expertise when it comes to Hondas. I am so pleased with the work they performed at a fair price and I would gladly call on them again in the future.
Excellent service. The mechanic told me I didnt need some of the work I thought Id have to get. He explained the things I did need in detail. I went to Lees because of recommendations by several friends. Also, I called around beforehand to check prices & Lees couldnt be beat.
Very knowledgeable and trustworthy mechanics!
Pretty much the only place Ill take my Hondas.
Always very friendly and helpful.
Great place to take your car very professional
I wouldnt take my Hondas to anyone else. They are fair and reasonable. Been going there for years.
These guys are experts with a focus on customer service. My father and I have had repeated success taking our Hondas to them. Every time they get it fixed quickly at amazingly reasonable prices. Highly recommend.
Mark & JB are always helpful and honest about services needed on your Honda or Acura.
The guys will tell you straight and honest and take care of you. The price is about right for shop hours, and they have a good selection of vendors and parts at reasonable prices.I dont take my Honda or acura anywhere else.
Lees Specialtee provided us professional, quick, and fair priced service. J.B. and the staff were incredibly friendly, and they ensured we fully understood the service they provided. I would highly recommend this company to anyone in the Knoxville area. These mechanics are masters of their craft in skill and knowledge. Excellent company!
Excellent customer service. They recommend only services that need to be done. Fair prices. One of the best businesses in Knoxville.
Very prompt work for a serious issue I ran into on my Accord. They were honest and open about how much it would cost and spent the time with me over the phone to diagnose and advise me. If you need major Honda work done, these are your guys.
I have used them over 12 years. Always honest and excellent service. Highly recommend!!!!!!!!!!! Never had any problems at all.
Excellent customer service and work. Ive been using them for over a year. JP, Mark, and John are wonderful, thank you all!
I have taken my 2003 Odyssey to Lees for several years. They know Hondas and charge a fraction of the dealer I used. One thing I really appreciate is they tell me about potential future issues, not as a way to sell me more repairs, but to help me understand reliability and determine the point at which I may need a new vehicle. As a result, Im still driving my van with over 200,000 miles on it.
Great service yet again on my sons Honda Accord.
I have used these guys for almost a decade. Part of the reason I will only buy a Honda or Acura is because these guys are honest mechanics. Very knowledgeable, and explain what maintenance to expect in the future so there arent any surprises. I actually consulted with Mark and JB before my last purchase of a MDX. They told me a year range to avoid due to a call back issue with the motor. Trust in service like that is rare to find.
I was in the process of looking for a new vehicle. I found a van that I really liked but there was a noise that it made. I was pretty sure I knew what it was but needed to be certain that if I bought the van, I wouldnt end up paying double after repairs.The car lot assured me it wasnt what I though but I took it to these guys to have it looked at, just to be sure. I didnt let them know my suspicions. When I came back, they let me know of the issues that they found & I knew that this was NOT the vehicle for me. I felt like they were respectful and honest. In the past,(at other places) I felt like I needed my husband there in order to receive respect but I did not feel that way here! They have a customer for life!!!
Good place, honest and up front with what they do and with pricing. Quality work as well.
I will always trust Lees with my Hondas. Very trustworthy staff and having very little knowledge of cars, theyve always been very patient to explain everything in terms I can understand.
These Guys will make you wish you only owned Hondas! Weve been using them for almost 10 years. Ill never go back to the dealership:-)
Lees has always been honest and fair with me and more than once saved me money when I wouldnt have know any better.
A must for Honda owners who dont want to fork out the dealership prices but get dealership quality. But most of all, honesty and trustworthiness makes this shop a must for Honda owners.
Always very reasonable prices and knowledgeable mechanics. Theyre also very professional and easy to work with.
Been taking my Hondas to Mark for 20 years now. They always do a great job and tell you what really needs to be done.
This shop saved me a TON of money on a much need repair. They treated me with respect, like an intelligent person and were able to complete repairs in a timely manner.
Took care of all my Hondas needs and worked with my schedule. Very reasonable on cost too.
Always honest and the work is 5 star.
Customer service, fair pricing and knowledge is the best!
Super nice. Low prices