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Springs at Tapestry Apartments
2601 Pledge Rd, Kissimmee, FL 34741, United States
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Springs at Tapestry Apartments

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vi
Review №1

My first month here I witnessed someone get robbed at gun point. I was sitting in my car and saw the whole thing happen in front of me. I spoke with the office about it and they weren’t even aware of the situation nor did they ever address safety precautions being taking in the neighborhood with the residents. There are cops here at least once a month. The gate is always broken as well. If you come home late, good luck trying to find parking. There is never any parking, i live on one side of the community and have to park on the other and walk very far at night. Front office has no regard or concern about this and our safety. I have tried to get into contact with them multiple times but their only response to the parking situation is that they will be towing more cars more often. There’s no parking and they won’t even allow us to park our car in visitor or at the club house, so where else are we suppose to park when there’s literally no parking? Community is also placed next to very loud intersection and it is loud at all times of the night. Apartment itself is nice, community is no. The prices are absurd for what you are getting.

Sa
Review №2

Regret choosing this apartment every time I drive through the gates. No parking available, even though I specifically chose this apartment due to parking right in front of my unit. Also, I hear every footstep my upstairs neighbors take, unless they just ridiculously stomp all day long.

ma
Review №3

Luz and the entire leasing/management staff were Great and got me in my apartment in less than a week. I love it here and it already feels like home!

Yo
Review №4

Luz Pabon was the person that helped us today with our application and made everything that seemed impossible for us possible. She managed to get us a lease after getting a few no’s and she walked us through the process in the best way possible. We are happy to be part of the community. If you need someone to help you out in a difficult and rare situation that will hear you out and find a way to make it happen you should definitely come to Luz. Thank you so much!

Le
Review №5

Love this place. Lived here for 2 years now and i love it! Management is great and very friendly staff. Place looks amazing and well cared for. Maintenance is always on the ball and everything is very clean. I highly recommend this beautiful place to call home.

Mi
Review №6

Beautiful apartments, definitely worth checking out. Luz at the front desk is so warm and welcoming!

Ya
Review №7

I really enjoyed my visit to this community. The staff is super friendly and professional; they made me feel welcomed especially Wendy who was super patient with me and my million questions. I fell in love with the 2x2 first floor and the awesome pool. I will definitely recommend this place.

D2
Review №8

Moved in several months ago and I am happy to have picked this place. I love my apartment and the complex. It’s quiet and everyone is friendly/professional. Maintenance has been on point with my request especially (Hector) who had been a true professional. Thank you to all the staff at Springs of Tapestry.

An
Review №9

Luz and the team at Springs at Tapestry did everything they could to help us make the moving in process very smooth! Clean apartments with all the amenities we need

Ju
Review №10

I love This community!!!! Luz is so sweet. She helped me through the leasing process and went above and beyond for me.

Di
Review №11

Springs at Tapestry provides an exceptional living experience for its tenants. I was particularly impressed with the quick response from Hector and the overall maintenance crew. They have committed themselves entirely towards the individuals who currently live here.

Sw
Review №12

I highly recommend it.Im 100% satisfied and happy with my apartment...They are kind, friendly and always ready to help you.Since the manager Wendy, to the office staff Luz, Sharon and everyone from the maintenance.Maintenance is very knowledgeable and knows exactly how to tackle certain problems at hand. And most importantly communication between the Office Management and the residents is Wonderful.Im in love with the athmosphet and peace of this place.You guys Rock!

Ma
Review №13

Springs at tapestry commits itself to its tenants a 100 percent. Hector has been outstanding with maintenance has helped me numerous times.

El
Review №14

100% will recommend!! Very friendly staff and management! We enjoy all of the amenities they have. Neighborhood stays super clean as well.

Ad
Review №15

Excellent place to live, safe and friendly for kids… Hector, Pedro and Rolando are professionals, thanks.

La
Review №16

I had Pedro Rodriguez fix something in my apartment and it was amazing. It was really fast and convenient!! Amazing job!!

Vi
Review №17

Lived there for the last 2.5 years. Overpriced for what amenities are offered. Not very kid friendly, no parking, and thin walls (can hear the neighbors all the time). After the pandemic started all amenities were closed as well as maintenance. Went 3 months with no dishwasher, which an order was put in to fix it well before the shutdown. After the shutdown was lifted it was limited amenities with having to make appointments for the pool or gym, which was next to impossible. The only other amenity this property offers is a car wash which was constantly packed and then closed due to the pressure washer being broke. So after all this thru my second lease, which ran through the pandemic, they sent me a renewal for another price increase. I think that is ridiculous and heartless due to so many people being out of work and the amenities for the majority of the year being either limited or unavailable. Not really a place I’d recommend to anyone unless they like ridiculously expensive, small spaces.

Da
Review №18

We moved in when it first opened and our experience with the staff has been great. The maintenance team have been doing an excellent job by keeping the community clean and the residents happy. The Maintenance Supervisor, Rolando and his team are attentive to the residents needs and they greet everyone by their names. The Manager, Wendy, is pleasant and ready to solve any issues with a positive attitude. The office staff are welcoming. Robert and Liz have been doing an excellent job! Thank you for making our living experience in this community wonderful!

Je
Review №19

I went on a tour & absolutely loved everything about this community especially the staff. Everything is so nice & clean. The apartments have everything you need with things you didnt even think of.Ive toured a bunch of other locations & this is top of my list and I look forward to moving in soon

Am
Review №20

The grounds are very clean. Hector is very helpful and friendly no matter what you ask him to do. The staff is all amazing.

Su
Review №21

The maintenance crew at Tapestry are always prompt and friendly. The best! This is a very clean and well maintained complex.

Do
Review №22

I have entered my third year being here and I love it. I love the landscape, the pond, and the walking path around it. My studio is over twice the size of the previous studio apartment I lived in. I gave STA four stars because of the price. It is very high for a studio but it makes up for it with all it has to offer.

gh
Review №23

Very friendly staff, great customer service .. hector was super helpful thank you

Pr
Review №24

Extremely helpful and accommodating, staff has been nothing but super welcoming. Everyone from the staff to maintenance goes above and beyond.Would definitely recommend to look into if you’re looking to relocate.

Ju
Review №25

Is a wonderful place. Beautiful apartments: huge, super comfortable and great neighborhood.The people who works here, are the best team in the world, they doing for you an amazing and stunning experience for offer you a magnificent unit, being you happy while you living here. They covering all your needs, if you have a problem in your house and you need maintenance they come to you quickly to resolve the issue; if you call to the office they always answer the phone happy for you, if you go to the office they received you with a big smile in their faces. They want to you be happy and be comfortable here.Especially Elizabeth Muniz.

Je
Review №26

I just want to say that this place looks and it is amazing, I went to check out apartments with my husband because we have a dog and want a bigger place And A place that’s pet friendly ; we were a little concerned about where we were deciding to move considering we did not want to stress our dog out ; we went for an appointment and wendy I believe her name was ; showed us around and she was amazing !! She knew what we were looking for and showed us flexible options !!! she was so kind and helpful and very understanding ; I seriously cannot wait to move in here in June very excited!!!

St
Review №27

I do not recommend it, my experience living there was very bad and afterwards they took almost all my deposit for things that do not make sense.

Ja
Review №28

If there were a 100 stars, I would give it. This property is absolutely beautiful, clean and quiet. Exactly what I was looking for when searching for an apartment. I did a tour with Roberto Perez and eventually rented one the apartments. Roberto is professional, patient, pleasant. Throughout my stay, at Springs at Tapestry, Roberto went ABOVE AND BEYOND, everytime. A true gentleman, a cut above the rest. Thank you Roberto!! Thank you Liz. You guys are rare. Keep up the outstanding work. I will recommend Springs at Tapestry always .Thank you. Thank you.Janet

Tr
Review №29

As a person whom is relocating from New York, the customer service provided by Wendy the community manager was elite. She provided thorough information about the community and showed me the amenities that were of interest to my household. Due to my job relocation the community was far for my daily commute. Chose another community for that purpose but it does not take away from Wendy’s amazing service and thorough knowledge of her community. Would recommend to ask for Wendy and kudos to her managing impromptu visits while being short staffed.

Ky
Review №30

DID NOT LEASE. (2 stars because we did like the condition during the tour) Please don’t take my review as a misunderstanding in regards to condition or amenities offered by Springs; my review is strictly based from an operations stand point. I recently applied to lease at Springs with my Fiancée. Both of us having really good careers, proof of income, and decent credit averages between us you could imagine our shock when we were denied. It was strange since our denial was sent to us via email after 7pm on Friday and naturally had to wait until Monday for a manager to come in.Monday morning I went in to speak with management and though responses were short and not as helpful and empathetic I wasn’t upset. Just eager to resolve the situation. After investigating with the Assistant manager it was found that I had an eviction on my record which is indeed true but in addition to it being over 8 years and removed from the court system it was fully paid settled and removed from my credit profile over three years ago. I continued the day working to provide all the physical proof of this to explain to the office clearly that this information was incorrect and after providing everything awaited the manager to speak with upper management regarding the decision.Unfortunately within a few days the Assistant manager explained they wouldn’t overturn it because “if they did it for us they would have to do it for everybody” I didn’t accept this answer but I was with my fiancée at the time so I let the matter drop. Later asking for a full refund as the processes were wrong. They denied that only returning the admin fees.My Fiancée and I found a brand new never lived in larger(100 sqft bigger) more updated one bedroom for much cheaper in St Cloud down the road and we’re approved in less than 5 days.Needless to say if you have made mistakes in the past in regards to eviction, even if you have everything settled I would be wary about applying to this particular location.

Tr
Review №31

Great service from Hector, he responded quickly to my request and immediately fix the problem was also very polite highly recommended him for service requests. Thankyou Hector.

Ch
Review №32

I came by last week to tour, and the only person that I caught inside the office was Wendy the Property Manager, and she made us feel at home from the moment she sat us down and offered us a cold bottle of water since it was so hot outside. She then explained all the floor plans availble for my time of move in, and walked me around vacant apartments that could potentially become my new home. She also showed me the amenities, and overall is a great quiet community, with great spacious layouts, and amazing staff. I can tell residents are truly happy to be living in this community. Even though my job relocation hasnt been confirmed, if I do land the job, Ill be making sure to lease here. Highly recommend and ask for Wendy !

An
Review №33

This place is gorgeous, the apartment is very spacious and modern looking! However, my husband and I are extremely disappointed with this facility. To start off, either the floor separating my apartment from the second floor apartment is extremely thin or I have a herd of hippos living upstairs, I can literally hear every step they take upstairs and even when the go up and down their stairs. Secondly, the parking is very minimal, if you get to your apartment past 7 PM you have to park two buildings away, which feels great to have to walk at 37 weeks pregnant. Third of all, my husband and I consider ourselves to be very friendly, most of the people that live here are extremely rude and selfish, will literally ignore you or give you constant dirty looks, upstairs neighbors smoke near their front door, mind you I’m in a smoke free building, also have a nice couple that are constantly walking around your cars with a flashlight to make sure you have a valid parking permit, if not they’ll call the tow company, and all because they didn’t find a close parking spot. Just when I thought things really couldn’t be worse here, my husband and I wanted to enjoy the pool on a very warm afternoon and decided to reserve it, which due to the pandemic it made us feel very reassured to go since they only allow 10 RESIDENTS at a time, we picked the time that was right for us, but when we got there at our reserved time, there was a huge party going on, literally more than 20 people there in a small pool area, haven’t even tried to go back since obviously people don’t follow instructions. Oh and in case you’re wondering, yes I did talk to management about this, but not over the phone of course, they’d have to answer for me to have done that. But anyways their response was basically an “oh well”, I’ve never lived in such an underwhelming building ever, sucks that this is the first complex experience my husband and I have in Florida.

Ha
Review №34

We moved byword years ago and our experience has been excellent. The office staff is friendly and professional. The maintenance team is efficient and take care of our service tickets promptly and professionally. We strongly recommend Springs at Tapestry ti anyone who is looking for a great place to live.

Re
Review №35

Office manager (Wendy) is very professional and helpful!!! The staff is awesome

Da
Review №36

The apt themselves are beautiful! However, the amenities are dismal. The gym has no more than a few dumbbells and treadmills, dont get me wrong, it’s much better than nothing but more would be appreciated. Also, the community center could stay open until further at night and have a few more amenities like a pool table (billiards). Some upgrades would be nice!

le
Review №37

Maintenance team is very profecional at their work and always attend me when i call.

st
Review №38

I left the apartment clean for hours cleaning and they took a lot of money from me. Because I didnt clean behind the stove. Something that needs to be disconnected and puts me in danger. Ridiculous

El
Review №39

We Absolutely love this place! They saved us and brought us in with open arms. We had an issue where another complex we were supposed to move into treated us horribly and had to find a place quickly when we decided not to go to the other place. Every single person we spoke to from Roberto, Celle, and Liz were amazing, helpful and truly kind hearted people. Everything was super clear and were willing to work with us in our situation. Truly professional people working here and everyone looks out for each other. I love all the amenities, everything is always clean. Any time I have ever needed anything they have always been there. We love our home here.

no
Review №40

Im very happy with the staff and the service being provided.

Ya
Review №41

I had a really good experience with the maintenance team. They fix the stuff quick and they do a good job. I am a satisfied customer.

Ca
Review №42

Best place to rent I am glad to call this place my home. Staff is very friendly and very helpful. Maintenance is great every time I call they come a get things fix right away.⭐️⭐️⭐️⭐️⭐️

Jo
Review №43

This property is 100% recommended, excellent work team and place to live, thank you very much for making my first time renting in one of the best, especially to Roberto, Wendy and Mariangel and all the maintenance team. I will always recommend Springs at Tapestry.Thank you!

Be
Review №44

I just moved in to Springs Tapestry, the service provided by Roberto Perez was very nice and warming, thank you for your service and follow ups. I recommend Perez to anyone. 5 stars to you.

Ca
Review №45

Roberto is the man, took care of us big time. I’ve never had such an easy time moving into a complex and it’s all because he was there ready willing and able ! The complex is beautiful price was just right ! If you’re looking to move this is the place to do it! ASK FOR BERTO!

Is
Review №46

Recently moved in and it has been a great experience, very friendly and professional staff, not just at the office but the maintenance crew as well. The apartments are awesome, great decision to move in here.

ma
Review №47

I have Lived at this complex for a couple of months now and I will say it has been very pleasant stay and all the employees are very kind especially everyone on maintenance team they go above and beyond when you put in a work order.

Es
Review №48

I came in looking around for a nice place to called home, Lucky enough we meet Elizabeth. She was so sweet and helpful!! Thanks to her, now we have a new beautiful place. If you looking for a good And safe community. You should definitely checked it out.Ask for Elizabeth!

Mr
Review №49

This place is quiet, nice,and very spacious. I fell in love the first time I step in one of the units

Ma
Review №50

First upstairs neighbor with 2 pitbulls bigger than myself, I complained for at least 5 months because they were SO LOUD, they didnt do anything until neighbors FINALLY LEFT. But if you think thats it, we just welcomed the new upstairs neighbors with another dog that wouldnt stop barking desperately, like if it was locked in a room or bathroom, it would bark for hours. Specially from 9pm to the very next day. I have a 1 week old baby, called many times to the administration office and the courtesy officer until I was called back to tell me the following: unfortunately, there is nothing we can do about the noise nor the dog, because they are paying to have the dog there and we cant tape the dogs mouth so it wont bark anymore So, they are blaming the poor dog, instead of at least try to speak to these new tenants to do something about it. They made ME feel bad for calling them, I felt like I was bothering them by calling because I am the one that needs help about this issue.The result: Im soooooooo moving out. Cant wait for my baby to be able to sleep. We deserve more respect.

Jo
Review №51

I came in to look at around and came out approved with a beautiful apartment, I have Roberto Perez to thank for that. Place is clean and the people here are very friendly. The staff is amazing, happy to be moving in! Thank you Roberto and Liz for your phenomenal service and help

Sa
Review №52

Thank you Roberto Perez for your professionalism and service, we are set in our new home, we appreciate your business.

Wi
Review №53

Maintenance is amazing here, they solve your issues in one second

kr
Review №54

The maintenance team is always so quick and efficient with our service request. Thank you guys!

GI
Review №55

One of the best experiences I ever had!!! Roberto and Liz went above and beyond to provide me with the best customer service I’ve had in years . As soon as I walked through to door I was greeted with :) faces & treated like family . The professionalism at this location combined with the extreme Cleanliness and attention to detail definitely surpassed my expectations. Without a doubt I’m recommending all my coworkers family and friends to check out this remarkable property and amazing staff...

Go
Review №56

I am a new resident and I have to say that the staff at Spring at Tapestry is fenomenal, Roberto was always friendly and made the move in process smooth and Liz was also so friendly and treated us with good attitude and really wanting to be a part of the Tapestry family. I fully recommend these apartments and their staff, being treated with respect has no price in my book.

Fr
Review №57

Great staff!! Elizabeth was so helpful and patiently throughout the whole process.she answered all questions I had. So happy to be calling springs at tapestry home

Sh
Review №58

I moved in because as always we are looking for the best deal, I received the best deal for the price in this area. I also receive above that personal greetings by all staff. I have always been greeted by my name and with a smile. I always get fast response when service is needed.I moved to area to be close to my children and grand children I found a friendly HOME here with great new friends.

sa
Review №59

Great neighborhood nice places

Da
Review №60

I LOVE where I live I recomend this place to anyone looking in the area. I have lived here for over a year and just renewed for the upcoming year. The staff is friendly and made moving in a breeze. Roberto was there to answer all my questions and took time to help me find just the right apartment. Maintenance is quick to respond and they are doing a wonderful job maintaining the complex. Love that there is a few different areas to gril and the pool and gym and very nice as well. The area is quite and the location is close to everything. Moving here was a great choice for my family... definitely a great place to live.

Ke
Review №61

BEST MAINTENANCE TEAM. I’ve never lived in a place with better maintenance. Whenever I’ve had a problem, they come right away and do everything they can to fix it. These guys are incredibly knowledgeable and efficient, and go out of their way to make everything work perfectly. Couldn’t be happier.

Ru
Review №62

The community is amazing. Super quiet, and everything looks brand new. But the best part is the people. Liz is so cool. She really was the face of the apartment, and my family and I felt great talking about our living needs with her. The people working on the property are probably the kindest employees Ive met. In Kissimmee, thats definitely a breath of fresh air.

ER
Review №63

Roberto is the best! He found me the perfect apartment!!

Ca
Review №64

I havent had peace since the day I moved to Springs at Tapestry. The neighbors above me had several parties. I called the police several times and the office did nothing to help me. I do not recommend for those who want to live with family.

Ed
Review №65

Im really happy with my community. The maintenance team are amazing (Im sorry Im not good with names) theres a particular member of the team thats always there for me he knows who he is, he brought items to my new place that I left in my old place. I hope he gets recognized because he works real hard and is always helpful. The property management team are great they made this move happen Nice and smooth I moved within the same community into a bigger place. Thanks for everything and making our community a great place to live.

Ma
Review №66

My girlfriend, Johanna, and I have been looking for an apartment in the Orlando/Kissimmee area. We visited Springs at Tapestry and they have been AMAZING. On our first visit Liz welcomed us whole heartedly and gave us a tour of the grounds and a few of the units that fit the style we’re looking for. Pristine landscaping and spacious apartments!! All the employees have been incredibly helpful with the application process, Roberto even FaceTimed my girlfriend during the online application process to help walk her through some issues! Overall it has been an incredible experience. Thanks Liz and Roberto

Jo
Review №67

So have been here about a month. Moved from Indiana. This was one of the few places that cared enough to work with us since we couldnt physically see the place, and we had to move right in. so far I really enjoy this place. The management here is very nice and upbeat. The apartments are very nice with brand new appliances and even a place to wash my car. Definitely recommend if you are looking for a place.

Ca
Review №68

Hector and Pedro were great! They came and quickly identified the problem, replaced necessary items, and even helped out with a couple other questions I had! Im so happy I chose to move here!!

Ce
Review №69

Roberto was awesome! If I could give him 10 stars I would. he went over and beyond, staying after hours to show us an apartment. He was very clear about details and extremely nice. The apartments were very nice, neighborhood was quiet and friendly. They are also 10 mins away from a whole bunch of stores!

Ma
Review №70

The Team is great! Everyone in the office has been so helpful and the technicians gives the best service in a timely matter and their friendly and helpful as well!! I love living here!!

Ke
Review №71

We moved into the Springs At Tapestry in August, and every month since they have literally looked for any reason to charge us more than what we agreed to in our lease contract. Our rent is supposed to be $1442, after water, pet fees, and valet trash. But for the last few months it’s been over $1,500, and climbing. We pay for trash and then valet trash, then water and then utilities. Our electric bill is separate, so I have no idea what our utility bill is, if we are already paying for water. Two months ago they randomly charged us $25 for having boxes on our patio that I was saving to give to my friend that was moving. There wasn’t a warning or anything, they just applied it to our monthly rent.Recently, I’ve seen many of my neighbors break their lease and just move out. Honestly, I can’t blame them. At first I really thought this was a nice place to live. Then I started seeing beer cans littered all around the complex, not to mention dog poop. Then recently we were charged $400 for two violations of not cleaning up after or dog, and if you lived here you’d know that we may be the one only individuals that actually clean up after our dog. The bags aren’t always available so we bought our own and use them. I’ll say, I have no idea how this apartment complex has a 4.5 rating. It’s super misleading, I warn anyone thinking of moving here. They start hitting you with random fees, and then it’s 3k plus to break your lease. Please beware!

N
Review №72

Orlando and Hector came into my home took inventory of what needed to be done and completed the work efficiently. Thanks guys!

Ph
Review №73

The staff is amazing, so friendly and make it a point to let you know that you are HOME. The property is beautiful, the residents are friendly, our neighbors won a patio set so they really take great care of their residents. I do wish I could figure out trash services a little better, but the lack of dumpsters really makes the place look nice. I recommend this place to anyone who is looking for a beautiful place without breaking the budget.Also, we moved from Indiana and this was the only place willing to work with us to get a place without making us travel across the country just to see it. 25 minutes from the happiest place on earth. :-) thank you for making our dreams of moving to the magic come to life.

Le
Review №74

Love it here! Nice and quiet. Management is very nice and personable.... treat you like family!

Ga
Review №75

Roberto my leasing agent, went above and beyond to make my application process go smoothly and made my move-in top priority! Tyler with maintenance, is always very friendly and addressed all my concerns in a timely manner. The entire staff has always been very warm to my children. The Springs at Tapestry is very relaxed and beautifully kept.

To
Review №76

The entire staff is the AMAZING!!! always professional and polite. Customer service is outstanding!! Very happy to be a part of this community.

Aq
Review №77

Springs at Tapestry Apartments are wonderful! The staff was amazing! We are from Louisiana and Lix Muniz made us truly feel like family! I would highly recommend these apartments and would go on a day when Liz is there!!Thanks,Jerri Manale

Al
Review №78

I’m leaving this rating because of what I experienced coming to the office. When me and my family came to see these apartments the leasing agents were outside talking. They saw me and my family coming out of the car and looked at us awkwardly and then walked to there cars fast and proceeded to leave. I just want to say if you see potential renters even if it’s the end of the day (mind you we didn’t know they were closing) just politely let them know you are closed for the day and when to come back. Professionalism.

Dr
Review №79

Truly, I have never received such immediate service. Yesterday I placed the order and today they did. They do not waste your time waiting. That is why I continue to recommend Spring at Tapestry. Thanks.

Ja
Review №80

Applied online back in December paid online fees of 224.50 application crashed so we called Debbie was too busy to talk but said shed send another link. No surprise that one didnt work either. Called again Carmen said Debbie was too busy to talk and she couldnt help. Called in another hour waa told Debbie would call before 6pm. 545pm still no call we call again. Debbie is finally available well its too late today to do anything and shell call it in the morning and call us by noon.No one called us back. We called several more times and emailed and never got a single reply.Guess what they took our money though. No refund nothing. We couldnt complete the application due to their IT glitch and wont even return a call or email.Great place.

JP
Review №81

Great location. Gated. Have 2 officers that live on complex. Safe. Clean.

Ty
Review №82

We are currently looking for a place to call our home and toured this property today with Roberto. We looked at places for 6 hours today and kept going back to talking about Springs. Roberto was the most friendliest person we talked to today and it showed that he loved his job and cared about us. He took his time and really made us feel welcomed. The units are to die for and we can really see ourselves living here. I’m trying to wait until the end of the week to make a decision but every time we look at a place we say “well it is nice but Springs has this” I honestly think we are going to be living here this year. I wanted to leave this review mainly to tell everyone that this is a place to check out. I would also suggest talking to Roberto as he knows the property very well. I hope to be calling this my home very soon.

Jo
Review №83

I love this place I’ve moved in last year and just renewed my lease. The staff is awesome always professional and always on top of things.. the staff just makes it difficult for me to move out . They are awesome.

Ra
Review №84

Great location,private and close to all necessities excellent finishing details Liz Muniz is a awesome asset to have on that staff,she had an answer for every question she was very courteous and professional with a big smile, outstanding service overall.

Ja
Review №85

My girlfriend lives here. Incredible place! I totally recommend it. Every time she has an issue everything is solve on time.

Ma
Review №86

(I see that some people seem to have had a vastly different experience than I have had, so I felt compelled to give my assessment and praise for what has been great choice for my family.To the people who have had problems, if they are not resolved, I am also willing to pass along any message to the staff to help alleviate your issues.)This is our first experience living in an apartment complex and we were very apprehensive initially, but all our concerns have melted away in the Florida sun. After mentally reviewing our course of events, our application process, through move in, and now living on site, has been a fantastic experience. The online application process was exactly as advertised, nothing was hidden that I experienced. I had called and spoke numerous times to Lashana, Deborah, Carmen, and George and have had a wonderful experience, in which that they have all been very helpful. After moving in, I have seen how busy that they all have been with new construction and leasing taking place. I have now met the office staff as well as Rolando and Tyler, who are site maintenance staff in person, and everyone has been personable, friendly, and helpful. I have not had a single issue with anyone, as their initial personalities and helpful attitude was a large reason that my family chose this complex over some others in the area. I have spent time talking to most all the employees since I have lived here and would like them so much have even invited and been invited to eat dinner with each other, which to me is the beginning to a great friendship.Even though I have been involved with many property developments over the years, this is the first apartment complex that I have ever lived in. Having lived in single family dwellings before, we were worried about space, noise, neighbors, and staff. All our concerns were ill-founded alleviated quickly. The first people we met when we were unloading were our next-door neighbors and they were courteous and friendly from the beginning, as has been everyone else that we have met here. I believe that the apartments themselves are spacious, with a nice layout, we have a 3-bedroom with garage unit for reference. The lake the complex is built around is beautiful, with a serene walk path along the shoreline. The apartments are nicer than expected and we have been pleasantly surprised. I would suggest anyone that is looking for a new home to consider this place.If anyone has questions, I would be glad to answer anything that I can.

D
Review №87

My husband and I were apartment hunting and came across these apartments. I always do my research before going to the office. We both walked in with knowledge about which apartments we wanted to see and how much it would be according to the website. As soon as we walked in I was told there were no apartments available for the date I wanted. This wasn’t true. I knew because I called ahead and also looked at the site. I Informed the young man that the website stated there were apartments available. He then stated he wouldn’t be able to look and see. He asked me my budget and I told him. Unfortunately he looked as if he didn’t believe me and still stuck to telling me there would not be anything available until 2 months later. My husband told me to not worry about it and to leave it alone....to prove that this was incorrect I returned the next day and this time was greeted by a woman. She said she was the manager and would get someone to show me the apartment. The same gentleman that turned us away the day before came in and she told him to show us the apartment (same date and price I saw the day before on the site which was still available as well as 2 others). I say all this to say I do not know if it is because I look young or something else. But I felt like I was judged upon walking through those doors and I’m so disgusted the lengths I had to take to view an apartment while feeling that judgement. I will definitely inform everyone in that area (especially since I’m from this area family, friends from child hood) not to go here.

Da
Review №88

Beware, looks great and it’s beautiful, but once you apply and pay all the fees which for 2 people equals $449.00 if you get approved and decide not to take the apartment you WILL NOT BE REFUNDED EVEN A PENNY BACK. We got approved but found a more adequate place to live and call to let them know we decided not to sign a lease that’s when they told us sorry we don’t refund any portion of that money back because we had been approved, now if the application had been denied then you get a small portion of that money refunded.. so we would like to make future applicants aware of this rip off . We like everyone else work for our money to just throw $449.00 down the drain. D. Rivera

Ma
Review №89

So far so great at this point. Roberto Perez is amazing and does everything possible to make you feel welcome and doesnt leave out any details. Great at explaining all the things they do for the community, etc. He was able to work with me with certain things, and although a few mistakes were made, but then again were all human (just hope the mistakes werent done intentionally to get people in). So far im sold and excited to see what my future here at this community will bring!

Vi
Review №90

Toured a few of the apartment complexes in the area, and none had the same positive vibes as this one. Roberto showed me and my girlfriend two floor plans and he was very kind and made the already great property seem even better.

Ro
Review №91

Really nice Apartments, quiet neighborhood, great location and clean.maintenance always on time to fix any issue and with good attitude (good team).The office team are very friendly, Roberto and Liz provide excellent care to the residentsvalet trash system some times is miss. I moved here arround 1.5 month and There have been a 3 times that they have missed days of pick ups within the pick up days of Sunday to Thursday. First Sunday 4/21 and last Sunday 5/26 and Monday 5/27, two days consecutives . The valet Trash miss day of pick ups. One time was “fined” 25 dollars for having my trash can out past 9am.The resident receive fined and the company to work Valet Trash What??I hope they change Valet Trash company or improve their work.

Ro
Review №92

Good all very nice but the only problem is that there is no parking and it is always a mess to park the cars, if the permission you drop for any reason the crane comes and takes it and not a first notice and are $ 125.00 in cash that you have to take out, I find it very unfair because we pay rent and only have permission for 2 cars. If more people are looking for where to put the other car.

De
Review №93

Lived here for about a year and a half. The only upside to this place is that it’s clean. Unfortunately everything else is just not worth living here. It really is just throwing money down the drain. For the amount you’re paying for rent, there isn’t enough parking spaces for residents. So even if you have guests coming over, they can only park at visitors parking which it’s super far away and god forbid if it rains or you have young children in the family. On top of that, visitors parking has limited spaces so if you’re thinking of having a bday party, have it somewhere else. Also, if you live in the back side of the apartment, you would have to invest in a wagon to carry in your groceries because there’s no way you would be able to park far (due to no parking spaces even for residents) and carry all your groceries into your home in one trip. We ended up breaking the lease due to a family situation and had to relocate, penalty fees was twice the rent on top of having to be responsible for paying 2 extra months of rent because you’re still responsible for paying the next 60 days after your break your lease. Which I don’t understand why they need a “60 days notice” when you need to leave right away. And they tell you that you can leave anytime within that 60 days but unfortunately you still have to pay rent for those 60 days. So really they’re robbing you 4 months of rent to just break the lease unless you can really stay for those full 60 days but again you’re breaking the lease for a reason and usually it’s because you have to leave. Because who really has the money to pay two months of rent just to break the lease for no reason. Anyways, it’s all in the lease so beware before you sign. What upsets me the most is having to pay for trash valet when my husband and I work late nights everyday because of our new business so there’s no way to place trash out between the time 6-8pm. Like that’s completely impossible. What’s the point of paying for valet trash when you have to literally find the time to go find a dumpster to throw away your trash. So here we are just throwing money down the drain paying for services that we can’t even utilize. Definitely would not recommend anyone living here that doesn’t have money growing from a tree. Honestly renting a house would be a cheaper option.

Mi
Review №94

The place is clean, they have a excellent staff and the apartment are beautiful but this community have some rude & disrespectful people. This place doesn’t have security and don’t have a good management. It’s a shame because this is the reason I left.

Jo
Review №95

We have lived here for a year and have signed a new lease for the upcoming year.We are very happy living here for the following reasons:1. It is a gated communitywith key access.2. Classic modern american syle with costal influnce.3.Feels like you are on vacation year around.4. Two bark parks, also family friendly and pet friendly.5. Service requests are handled in a timely and efficient manner.6. Management team is very knowledgeable, friendly and is always ready to address issues that may arise.7. The location is great! Close to shopping and many excellent restaurants.8. There is a place to wash your car and a pet washing station.To sum it up: It is a great place to live and we are very happy here!

Pa
Review №96

Lovely resort living, beautiful, spacious floor plans. Apts are so beautiful inside!

Eg
Review №97

Property managment is amazing. They make you feel like you are at home.

Aj
Review №98

Update: I appreciate them rescinding the fine on my valet trash.The crackdown/enforcement on parking policies has freed up a few Parking spots on my side of the complex. The upkeep up the community is great as well. And the events that they do for the residents is much appreciated such as the Easter egg hunt for kids, pizza nights etc. Posting out of frustration I left a few “pros” to living here.—————————————————————————————When I first moved into Springs it was 5 stars period.The maintenance crew is still 5 stars. These guys are amazing. The lead guy is the best Maintenance guy I have ever seen at a complex. My frustration is with parking/valet/ internet.If you’re not home by 6pm in the afternoon you literally have to park in the front of the community and walk to your apartment. On top of that our valet trash system is hit or miss. There have been a couple times that they have missed days of pick ups within the pick up days of Sunday to Thursday. I was “fined” 25 dollars for having my trash can out past 9am. Not to mention some of these units have their patios full of eye sores 24/7 but that is justifiable. Working in retail I am not always home by 9am to retrieve my bins. Had I known that I would’ve taken my trash to the compactor myself. Never once received a formal warning. My first offense was an automatic fine.Also Seems like our internet is out every other week for hours at a time, dealing with an internet provider specific to the tapestry has been frustrating for lack of better words.

Oz
Review №99

EXCELLENT AND PROMPT RESPONSE!5 STARS!!

we
Review №100

There is no parking. Great complex love the apartments but they do not have enough parking, they need to assign parking spaces to the people on the lease, they need to resolve this issue.

Information
72 Photos
100 Comments
4.4 Rating
  • Address:2601 Pledge Rd, Kissimmee, FL 34741, United States
  • Site:http://springsapartments.com/apartments/fl/kissimmee/springs-at-tapestry/
  • Phone:+1 321-333-4815
Categories
  • Apartment complex
  • Apartment building
  • Apartment rental agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–5pm
  • Wednesday:12–4pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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