My whole family and I have been going to Juanita Firs for years. They are so reliable and honest about what your car needs. I am not very car savvy and they never try to screw me over. They’re honest about what needs to be maintained right away and what can wait for a bit. They give you “auto vitals” with pictures after they’ve checked out your car which helps me understand each aspect of my car they looked at and it’s status with picture proof. The staff is also so wonderfully kind and helpful! I confidently suggest you use them for any of your vehicle needs!!

I buy my gas at Juanita Firs because I want to support these great people. They are friendly extremely knowledgeable and perform the work in a timely fashion. They have been servicing my car for years. The experience has always been excellent. My recent work was having my brakes done. They did the work for me the day after they let me know what needed to be done. Thank you very much to all the staff at Juanita Firs.

Today I unfortunately came out to a flat tire after a doctor’s appointment. Hit a screw on my drive there I guess. I called Juanita Firs and explained the situation, and they advised me on what to do. Since it was safe to drive on at 23 PSI, I came in, and they patched my tire properly and had me on my way in 25 minutes. They’ve always taken good car of our family car in a professional manner but feel like your handy neighbor. Regular maintenance is great but it’s moments like these I’m especially glad to work with them.

This is the best auto shop I have ever been to, hands down, and has been consistently for the 8 years I have been bringing my cars here.Friendly, fair, and scrupulously honest. I cannot recommend them highly enough!

Family owned and professional. I started seeing them this year and dont think I will go anywhere else for my auto repairs and check ups. They are so thorough with their inspection and really do strive for best service. I really appreciate the educating and also consultation. Please keep up the good work and I will definitely be back!!

Juanita Firs 76 always provides professional, honest and exceptional quality services. Oil change and brakes service with interior vacuum & car wash. Brooke and Steph are friendly and helpful. Highly recommend this business to everyone.

The Juanita Firs team were extremely helpful after I had lost one of my hubcaps after my car had been serviced there. They coordinated the replacement and the whole experience was quick and painfree. I will continue trusting this team with my vehicle.

The way the inspection is done and recorded, very impressed. The photos and comparison gave me a peace of mind. Thanks team

This is the best garage I’ve ever been to. They have serviced all three of our cars for a decade plus and we’re very happy with them. So nice to have a local mechanic we trust. Everyone who works there is polite, informative and helpful. We also get all our gas here just because we like the place so much.

I will always get my cars serviced here. They are the definition of professional. Notification of upcoming appointments, services are always on time, they give you a detailed report of all issues found, fixed, recommended, and they always clean your car regardless of service.

These guys knock it outta the park each time, they are always very honest and easy work with. Very respectful and clearly care about the customers. I’ve been using Juanita firs since I got my truck and they’ve definitely gained my trust and continued business. I 100% recommend Juanita firs 76 to anyone who needs and work done. You guys are great!

They are so nice. all they charged me is only the battery price and a $10 labor fee for installation. but before that they spent like 30 to 40 minutes to check where the problem lies. my battery is bad and also there is a parasitic drain. they havent charged me for checking the parasitic drain where all others do.

This is the only place I take my car because not only are they incredibly trustworthy, they do a great job. I dont even live near Kirkland but still drive out there for services because theyre genuinely kind people, who do great work at a great price.

Left my car with them for a day, they werent able to fix everything but they were able to tell me more information about whats going on and where i can go to fix it, ntm 10/10 customer service

Always excellent service here! Always clean, well stocked at each pump station, and a free car wash with 8 gallon fill up.

I usually don’t write reviews but Dan the gentleman that took care of me did a amazing job. My radiator overheated and leaked fluid and I wasn’t sure what to do. He got everything refilled and replaced the hose and fixed everything in under 20 minutes. He also took the time to show me what was wrong instead of just doing it. He charged me next to nothing for the work. Great honest people I will definitely be coming here again and recommending them. Awesome job.

If you live on Finn Hill odds are youve heard of Dans. Hes like a legacy around here. Top notch service, reasonable prices and hes been around forever and for good reason. I have family in the auto repair industry that is struggling with slow downs from covid, I still had to schedule an early morning time with Dans. His reputation is just that good to keep them this busy!When I moved back to the area I knew there was only one place I trusted to take my car and I wasnt disappointed. Everyone there was just amazing, I loved the inspection with pics and immediate response. I had my bridge brake light out, I think it was out since I bought the car, but they noticed and replaced it for like $10 before I came to pick it up.Everyone there is just top notch. I trust them completely with my car. They are honest, they dont try to over sell you on anything, they are all truly incredible!I look forward to getting my future maintenance done with them as well as always fueling up my car there, cant beat the free car wash to get a bit of the junk off from all our rain around here for free!If you need your car worked on this is the place to go, they are simply the best!!!!

Hello, have had both my vehicles serviced at Juanita Firs over the past few years. The team there have always provided superior service and workmanship. I would highly recommend them to anyone. Thank you!

Never fail to get the job done right or refer us to proffesional auto services.

Great gas station great car wash employees are awesome clean bathroom!They have outside air for your tires and a vacuum

Weve been getting all our cars serviced at this location for years. Everything is incredible here - the customer service, quality of work and more importantly their honesty and as a result, we dont trust our cars with anyone else.We used to live in Kirkland and now we moved to Bothell, however we still only visit this location. I personally am horrible with doing any kind of work on my car, be it filling pressure to my tires or changing my wipers and air filters, and they are always there to help me out. I highly recommend this location, they wont disappoint at all!

Juanita Firs has been my trusted auto shop for years. Honest people with outstanding customer service and fair prices.

Hi Juanita Firs! I want to say thank you very much for the express car wash with fill up. I drive all the way from Tacoma to fill my SUV up at your shop. I don’t mind, I enjoy the day trip. It really means a lot to me that you offer this and I just wanted to thank you. You really know how to run a good business and your shop looks immaculately clean and well organized!

They are honest and do quality work. I trust them with all my car repairs

My daughter introduced me to this business.I am tired going to the dealer for a 10 yr old car.Ill be back! 😊 Thanks for going over the car so throughly!

I got my oil changed here in December. It was great, they were super professional and quick. I love the software they use too. They take pictures of everything they check and add it to this document they send you at the end. It shows everything from the color of your oil to the depth of your tire tread so you can really track your vehicles wear over time. I’ve definitely found my new favorite auto shop in Kirkland.

They came through like always. Great service, communication, technology, and quality.

I had the battery changed in our 2005 Audi and the oil and filter changed today in my 2015 Subaru. As always, I was handled efficiently and professionally. I was advised of the condition of the Subaru and that we are watching brake pad thickness but no repair is indicated at this time. This is typical of my interactions with this great group.

Excellent automotive service and great customer service. You will feel great and comfortable trusting your vehicle with them!

The Team at Juanita Firs is the best I have ever experienced at a mechanic shop. All the employees are so kind and they get my work done quickly and at a fair price. It is so nice to know that I have people I can trust when anything is wrong with my car. Keep up the great work team!

My go to place. Knowledgeable and kind staff.

Went to get a car wash, but the prices are so good I guess the line was ridiculous and slow moving. So maybe go when its not? Mine was a Friday at about 1 pm. My car was pretty bad, and I didnt get the best wash but I didnt get the express either. Its still pretty dirty but it does look a little better. Ill still need it cleaned tho.

I’ve gone to Juanita Firs a few times now for repair and maintenance. Typically seeking out car maintenance gives me anxiety because I am not confident about auto repairs and always worry I am about to be swindled. Juanita Firs is not only honest, they are friendly, reliable, and reasonably priced. I had to recently get my car towed here and I chose to pay for a tow rather than receive the free tow to a dealership. Juanita Firs is an amazing and trustworthy local business. I will continue to bring all my vehicles here as long as I live in Kirkland.

Not only does Juanita Firs do an excellent job maintaining my 3 cars, they are always polite, friendly and great at explaining everything. My car came back yesterday freshly vacuumed and washed. A much appreciated bonus. Best garage and station I’ve ever been to.

Very professional and easy to understand. Thorough.

Very efficient and accommodating service. Allowed me to wait for my car. Clean waiting area and convenient amenities near-by. They included a clean-up of the interior and a car wash with the oil change as well as a complimentary check-up and estimates on services suggested.

I LOVE Juanita Firs 76. I have gone here for almost every car repair since my very car. They have always done right by now and the family owned feel is alive and well. Wonderful service every time.

Great, Honest people..They stand by their word...And always, friendly, staff..I have always liked their advise..

Update- we have now been to Juanita first manny times over the last year and a half. We take our cars here for oil changes and repairs. We get a complete summary of the good, stuff that may need service soon and what needs attention sooner than later. Photos included all the way down to needing tabs soon. They have never been pushy with trying to upsell and leave the info for you to do what you choose. Still give this shop an A+.I was a first time customer last week and can sum up this shop pretty quickly. I give this shop an A+ for their integrity. Their customer service is beyond amazing and they are 110% committed to honesty and customer satisfaction, as well as community. As communities struggle during this current pandemic, the owner, Dan, has a mission to make Kirkland smile. This place deserves our business. Thank you. Jillinda with THE Subaru

Great gas prices, entry driveways are a little off set, very clean...

We have used them for decades, family run and very dependable.

Great customer service.

Quality service and help as always! Car needed it’s battery charged and retested today and the team made it happen and got the needed new battery in same day to make sure I was well prepped and cared for before an upcoming road trip. Love this place! Always feel respected and presented with legit options of what car needs now, may need soon, and definitely doesn’t need. So nice to not stress about taking my car in!

One of the best places in Kirkland to get your car serviced. Not only do they take care of your car but they do it with a smile and are always helpful. Not to mention finish in a timely manner or call to let you know itll be longer then expected. 10/10 recommend! :)

My car battery died within walking distance to the Juanita Firs 76 station (fortunate location!). They jumped my car, and when we got it back to the station, they realized by pulling their records that I had purchased my battery from them in 2016, so my battery was still under the 5-yr warranty. They replaced it free of charge and I was on my way. Their phenomenal customer service and honesty is the reason I fill up there regularly and trust them with my car maintenance. Id recommend them to anyone!!!

Great auto shop! Honest estimates and great service.

Everyone there was extremely friendly and very professional. The diagnosis and costs were very reasonable and everything communicated was very transparent. I loved the summaries and they are very customer-service oriented.

Very professional, courteous employees, kudos to Dan (the owner) for developing a wonderful and safe place that I have no problems going to for service on anyone of my 2 vehicles. They are able to do any services one anyone of my vehicles. My vehicles are not new so they are out of warranty being 2004 and 2006 year models. One is a big one ton Dually and the other a small MX5 Miata. They have done anything from brakes to air conditioning and any of the normal service maintenance that is required. They have always diagnosed any problems in a logical and professional manner. They stand behind all of their work.

Juanita Firs is a treasure. Were very lucky to have a caring, dedicated car repair and maintenance place in our neighborhood.

Free car wash with every ⛽ fill. (At least its been for us when weve ⛽ there)

Great. Always good service and reasonable cost.

Even though I moved a couple towns away I still drive to have my vehicle taken care of by Juanita Firs 76 because I know I can trust them. You can too.

Had my vehicle looked at and got it back faster than expected!

I called and got appointment immediately, they went through my car and listed in detail everything that should be done and I chose what I would have done. They are very through, honest and professional.

They couldn’t tell me what was wrong with my car or fix the issue and I still had to pay so much money. Proceeded to tell me I can leave my car there for an extra night so they could work on it and then when I asked if I could use it for something and drop it off tomorrow they said they were full for a week. Not many of the workers made any sense. Great for car washes though.

Brooke was great! Give her a raise! She kept me up to date all the way. Im a repeat customer, because they always recommend what is necessary and do not try to suggest unnecessary repairs, so I trust their opinion. This is my go to garage!

Always great service

Not only professional, quality service but they ALL were pleasant and friendly and went out of their way to help.

I have been coming here for 30 years. They are professional, skilled & very considerate. It is always clean in the waiting area & restrooms. They have a courtesy car wash after my car has been repaired. I highly recommend them.

Family-Friendly, experts that you can trust to give you the truth and provide top quality work. They stand by their work and have experts who go above and beyond.

Im so happy Ive found a trustworthy place to service my vehicles. They were timely, thorough, professional and charge reasonable rates. I couldnt ask for more.

Ive only had good experiences brining my car to Juanita Firs 76. It is run by a wonderful group of people. For other auto shops, its not often when you bring in your car that someone will ask, What time do you hope to have your vehicle back by? They really value their customers and their time. They dont try to up-sell you ever. They give honest quotes and stand firm on them. My favorite thing is the vehicle report that they provide through print or send digitally with repair updates, pictures of your car, and even pictures of the fluid colors.

I always take my cars here with absolute confidence and peace of mind. Good communication, follow up and scheduling is a breeze.

I wish I could give Juanita Firs 76 10 stars!! I recently need a blinker light bulb replaced on my 4runner. I called the dealership and was told it would take 30+ minutes (after waiting an hour in their lobby) and cost $80-$90 to replace the bulb! What?? So I went to Juanita Firs, where I have take each of my cars for all services for 12 years. They fixed the bulb in 6 minutes for $7!When I take my cars there for regular oil changes, they give me a color sheet with photos of each of my fluids they have checked/replaced on my car so I can see evidence of their work and understand what they did and why. They are expedient, professional, and friendly. I love Juanita Firs 76!!

They always do a courtesy full inspection, are quick with services and are very reasonably priced!!! service advisors are always so communicative and honest about what needs immediate attention.

The folks at Juanita Firs 76 are fantastic. They provide exemplary services at a well reasonable price. They are honest and thats not something you can find nowadays in an auto shop. I would highly recommend them to anyone looking for an auto shop.

Juanita Firs 76 is a reliable auto repair shop. They are fast and thier work is garanteed. I give communication a high mark as well. They also make you feel like you are a family member.

Great family run business. The owner Dan is there to make sure everything is done right. Very reasonable charges and quality service. Highly recommend, 3 of my cars would agree dating back to 1990!

Reliable, Dependable, Trust Worthy, Consistent and just amazing customer service.Where do I start? My wife introduced me to this shop years ago when we were first dating. I typically would go to my normal Chevy dealer for oil changes on my 2012 GMC Terrain but gave them a try and have never been disappointed.Since then from oil changes, brakes, tire changes on flats, other maintenance, they truly are the last breed of an overall great experience. I never feel like they are trying to sell me something I dont need or overcharge.Another great example is we recently bought an old truck 2003 Chevy Silverado 1500HD as a better vehicle to tow. Worked with Brooke to set up diagnostic and got everything that was needed to be worked on from radiator flush, brakes, tires and they also fixed the lock on the bed of the truck. They were willing to go out of there way to even get a locksmith initially to look at it but Stephanie was able to fix it. Also they are with the times meaning, they will text you the diagnostic fix recommendations so you can look at the pictures and why things need to get fixed etc and price. Ive literally used them multiple times where they would call and let me know certain things actually look great and was diagnosed so no need for additional unnecessary expenses. Stephanie was our mechanic for this fix and was great! Brooke on front end was great as well! They go above and beyond.Again, trust worthy, they will schedule you accordingly and keep you posted with amazing customer service. We have 3 cars we go to them now and Im sure more as our family grows. Super happy to work with this shop. You wont be disappointed. (Plus you get a free car wash after any service!)

Great experience working with the folks during pickup and drop off. They did a great job of explaining what was going on with my vehicle and I felt like there was great value.

Weve had two excellent experiences with Juanita Firs and will be back. Theyre easy to communicate with and keep us informed throughout the day about the car. Their full inspection with pictures and a clear breakdown of things that need immediate attention vs. things to keep an eye on is helpful. I have peace of mind as I drive away that my mom van isnt about to break down for some unknown issue.

Always dependable for great service. Ive taken all four of my cars there over the last 8 years.

From that moment I arrived, the staff were helpful, accommodating and took care of my needs beyond what I initially intended. They value their time, mine and my car’s overall optimal performance. I walked away with a discount and an oil change plus diagnostic pictures, vacuumed interior (which looks unbelievable), a free car wash to be used any time in the next two weeks and peace of mind that my car was inspected from tail to end all for free —included in the reasonably priced oil change. I am DEFINITELY a customer for life as long as I live in Kirkland!

Clean, friendly staff, plastic gloves for hygiene at pump, contact-less payment, even free compressed air for tires. I try to always fill up here.

Excellent service. I missed my appointment time and they worked to get me in on the same day. The report they gave me on the work done was clear and explained everything in detail, also had photo documentation. Not sure if every place does this but I really appreciated it.

These folks are amazing.We came in for an oil change with oil we bought at Costco. They gladly changed the oil, vacuumed the car and washed it. For $35.We will absolutely be returning and giving them our business in the future.

Great service and fair price, got my car back quick too.

Great place for car maintenance, they charged around $70 for Subaru engine oil change, with inspection report and car wash, will come again!

I have been coming to get our cars serviced at Juanita Firs for decades. The service is prompt, very capable, reasonable and I know that they will always be honest with me and only do the work that is necessary for my safety.Highly recommend them!!!

Juanita Firs is GREAT! High Quality work at reasonable price. They examined everything. Emailed me a list (with photos) with recommendations for what was needed urgently, what could wait. So personable. My car is running great! We take all our cars to them!

Thank you Steph and Gongo. Thanks for fixing that darn seat. Jimmy is running great and now ready for the next 90k. We love JF’s 76!Thank you Cara, Brooke, Steph and Dan. The Jimmy is in great shape. We especially appreciate the time you take to explain the work completed and recommendations, and the fresh wash and vac. Jimmy needed it. Happy Jimmy. You guys are awesome.Thank you Brooke, Gongo, steph and Dan for the fix! Jimmy runs great.

We love Juanita Firs! They do great work, are integral (I have never felt cheated or lied to), and have been competitive in pricing. They also pump my moms gas for her! Highly recommended

This was my first oil change with Juanita firs. Great service, customer for life! Open super early and super late, email inspection report with photos, plus a car wash and vacuum, all at an affordable price? Great job guys. Pro tip: get the kickback points card (available at the counter), youll save a few dollars.

Had a couple of services here. One major and one minor. Both were outstanding. The staff was very friendly. Communication was great and I felt like they really took care of me and my vehicles. The price was in-line with competitors and they had the jobs completed exactly when they said they would. They even cleaned the vehicles inside and out!

Always phenomenal service

First place I took my Honda when I moved into the area. Great service never an issue they haven’t been able to solve

Wonderful and attentive service. Have been using them for several years now.

Prompt, always courteous and DETAILED. Youll get a thorough-as-you-want-it explanation of work needed on your car, a price quote and full details once the work is done - youll even get pictures of items the mechanics want you to be aware of so you can see theyre not making things up.If youre in Kirkland the location cant be beat. Theres also a great car wash and the crew will vacuum your interior before you get your car back. White glove service!

They have their bad reviews removed. Sad.

The only place I take my car for service! They do a great job, are affordable and always go above and beyond. My car just hit the 100,000 mile mark and I had my oil changed, new battery, new wipers, and a transmission flush. On top of that I got a voucher for a free car wash, they cleaned the inside of my car and I got a full inspection report with clear information and pictures of what they found

They Replaced my Brakes in good time, and I have not had any problems with them.

Great service as always!

Love 76 Juanita Firs!!! I didn’t even know but apparently they did brakes, change filters, tire rotations, fluid flush!! They were super responsive throughout the process, emailed and called me as needed, even gave me a ride home and back! I thought they only did emissions checks, gas and car wash but I had no idea how much they’re capable of! And the service (from Alicia) was phenomenal! Thanks 76 Juanita Firs! Don’t ever change!

Quality, timely service, and most of all they do excellent work. I am confident and happy to bring my vehicles here. They have long time employees, which tells me they are happy enough working here. Having satisfied customers coming back time and time again builds long term relationships. Seeing familiar faces is nice and in trusting the work they do and their knowledge about it. Thank you.

Ive been going to Juanita Firs 76 for a while now, and Ive always appreciated the your honestly and the good work you do. But this last time, I noticed you vacuumed out my truck and put it through the car wash! Im embarrassed to say I didnt notice until after I left so I didnt thank you in person. but want to take this opportunity to let you know what a wonderful surprise that was. Thank you so much.

I stopped for gas, and since an attendant was available, I took the opportunity to ask him about a headlight issue Id been having. Tim (the attendant) was nice enough to pop the hood and take a good look at what was going on. I especially liked that I could stand by and get an understanding of what he was looking at and doing. We ended up replacing both lights, but before we did, he showed me how the filaments were wiggly, light was out, etc. Tim did a great job of explaining what was going on with the whole headlight system, and what was aging/frayed/ultimately in need of replacement. I was extremely happy to be able to carry on with my errands for the night safely with working headlights- And so happy with how easy it was to get things fixed.

Dan and his team are dedicated to providing the best service possible for your vehicle. Their technical skills are outstanding, and coupled with exceptional customer relations. Highly recommended.Thanks,Bill M. 04/01/21

Everytime I bring my vehicle into Juanita Firs 76 for service I walk into an environment of polished professionalism. I know they will have the parts, I know the service will be done in a timely manner, I know the mechanics are fully competent in their trade, I know what the repair cost is. I feel welcomed and valued as their customer.

I have worked this shop in the past as cashier/ customer service and automotive technician for 4-5 years. Living out of state now and working in the automotive industry for other companies I can testify to the excellence of this company. They are honest and friendly, at the station and outside the station. These reviews are real, and I refer the people I love to them because I know they will be taken care of with great service.

I highly recommend the service at Juanita Fir