Paige McGovern is the BEST! Shes professional and a pleasure to deal with. Always helpful and always available, Paige is my go to for everything insurance! Knowing she will be professional and quick to respond, I know I can count on Paige.
Ive had the pleasure to work alongside Mike Yates and his office for over a year now with his mortgage business. He truly takes things to another level with his attention to detail and service. He does everything he can to ensure the process is easy and his clients are taken care of. That is why he is consistently one of the top producers in all of Rocket Pro with the highest customer service rankings possible. The great pricing certainly helps as well!
Looking for a personable and understanding insurance agent who will go above and beyond to help you with all your insurance needs? Look no further! Paige mcgovern has been helping me over the last couple weeks to make sure I get the best deals with the most coverage for my renters insurance. She is quite the professional and has been an absolute pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls. I couldnt recommend her more!!!!
This team are some of the kindest people we have worked with. Jessica is amazing and truly takes care of you from start to finish. Highly recommend!
I have entrusted Mike Yates & his team at State Farm to handle all my insurance needs for 15+years now. Their knowledge of all insurance products is unsurpassed and one that we have come to rely upon.The personal attention Mike has provided over the years is unsurpassed. More importantly their integrity and honesty has convinced up to continue our relationship well in the future.We have also partnered with State Farm to handle our auto loan as well as Quicken Loans (partnership with State Farm) as our mortgage lender.
Was recently able to work with Paige on a policy. She was friendly, knowledgeable and professional throughout the whole process. She was also quick to get back to me when I had questions.
Mike is an excellent agent and keeps us informed of all of our options. Special shout out to Paige McGovern. Paige always responds promptly to requests and provides the information we need to make informed decisions. I would highly recommend Mike and his team.
I have insurance here and I appreciate them as everyone here is helpful. The only feedback I have is that when I get a verbal quote and then the written one is $13/month off - not only is this misquoted but inaccurate and misleading.I want to believe you guys have better tools and resources to be more accurate.
Kyle Nyce is a great employee,very helpful and accommodating!Mike you could not have done it better yourself. He made a bad experience turn out not being that bad.Thanks againJim C
Exceptional staff..They are pleasant and professional. They always go above and beyond just like Mike Yates himself!I left the agency because I had relocated to Delaware. Luckily Mike Yates now services Delaware .I immediately switched back to this agency after the new agent in Delaware did not do a good job!
Professional great customer service very nice environment .
Ive been with the Yates agency for almost 30 years. My loyalty is bound by the excellent customer service Mike provides. Insurance and banking can be challenging when you are faced with a difficult situation. This is when, sometimes, the service behind the product is more important than the product itself. I tend to scrutinize the products and services I use, and I will rate this agency 5 stars above any other for their dedication to please the customers. A-PLUS Thank you Mike Yates!
Very efficient. Provided a quote the same day and the coverage was exactly what we wanted. They got it done and earned our business.
Mike is a great agent. Him and his staff are always helpful and friendly
This has been the best agent I have ever met. Mike Yates goes above and beyond for the client. He does what he says. He is always following up with you and keeping you in the loop on everything he said he was going to do. I can’t find words to express the type of customer service he and his team provide. I high recommend him with enthusiasm!
We have been with Mike at State Farm for about 10 years. He and his staff take Customer Service to Customer Delight! Outstanding response and follow through service and they remain competitive with their rates. We had two (2) incidents that were resolved quickly and efficiently. We have recommended them to family and friends who have thanked us for saving them money.
Very pleased with the service from the Mike Yates team. They explain everything clearly and offer great customer service.
Mike has been servicing my insurance needs since I returned to the area 6 years ago. He and his staff are conscientious, professional, knowledgeable, and helpful every single time. I recommend them to everyone who asks for a referral.
Good approachable people out there. Offering you the services with a smile.
Great customer service and always able to answer any and all questions Ive had
Friendly and very helpful employees.They can whip up a quote and answer any insurance question in a timely manner. Best state farm office Ive been to!
I have dealt with Mike for over a decade and have never wanted to look anywhere else. Great quick service. He may or may not be the cheapest, but he’s always there when you need him
Whole branch is great.. Erica and the whole team provides excellent customer service
Huge saving and a great staff. Bill provided great service and made me feel comfortable in my decision.
Mike is a very helpful person. If Mike is your agent, then you can drive care free!!!! Cheers to you, Mike !!!
Mike and his team, with outstanding personal service by Bill Genuardi, reduced my auto and homeowners insurance rates by nearly 40%. They are professional, experienced and friendly. Highly recommended.
I’m a contractor requesting a COI a few minutes later I received my request. Great service!
Mike and his team always take care of my insurance needs for home & auto. Highly recommend them!
For all of my insurance needs, whether it be for properties or vehicles, I always go to Mike Yates State Farm Insurance. I’ve known Mike for several years and has always been extremely helpful when it comes to selecting the best insurance plans for my needs. He’s always willing to take the time to explain the many different options. Paige joined the team a couple of years ago, and she has been my go to ever since. Anytime I have a question or concern, she is always there to help me and understand and put me at ease. Thank you to all of you for all that you do!!