Met the owner today...sweet as could be!! And Technician Nathan Castillo stayed a bit after work to help me figure out some minor issues with my truck!!! Great environment.. friendly people...10⭐
Everyone here was so nice and helpful. My car broke down on our way to San Antonio and they got us in and helped us the very next morning.
Great place, great service, HONEST work and pricing!
I was completely satisfied with the work that was done, friendly, professional. I wouldnt take my truck anywhere else. Tell Brad Bud sent you. Youll be glad you did.
The folks at Central Auto are transparent, courteous, and efficient. I would recommend them to anyone!
They helped me when I really needed it Im sorry that the first review was 2 stars I must have done that by accident these people have been great to me a can truly say that they are very kind hearted and generous
On our camping vacation trip, the brakes to the truck started grinding badly. Being in a strange town we were so very fortunate to be referred to Central Automotive. Even though they were booked up until the next week, when the owner heard our dilemma, he worked us in and got new brakes on the front that we desperately needed. We are able to continue on our trip tomorrow as planned. Thank you Central Automotive!!!
They fit me in when thinks go wrong. Do a great job
Just a shout out to all the people who work here. Thanks for the fast repair now we can can have a great summer trip with new shocks on my monster Excursion. Yall take really good care of her for me!
I highly recommend Central Automotive!! Great Service, Fast, Super Friendly and Very Professional. I had heard great things about them and I can say from experience now, It Is True!
Amazing place to get your car fixed
My college student has visited this location twice now. Employees are professional, explain everything and get you back on the road safely and quickly. Thanks Central Automotive for another great service experience.
Imagine if you will 2 free spirits who were very naughty and didnt change their oil as they should. Well our poor old Buick named Edith just couldnt take it anymore after 5 1/2 times across the country (Florida to Washington State and a couple Maine to Florida trips) she started knocking in the middle of Texas and AAA recommended Central Automotive here in Kerrville. Unfortunately our motor had seized and we couldnt save poor old Edith. Fortunately these guys were so kind and helpful to us! They really went above and beyond for us with phone calls and offered rides and more all the while knowing that they werent making any money off us! They definitely made this trying time so much nicer with their kindness. Would absolutely recommend this shop to anyone looking for an honest mechanic! Thanks guys! Love- Dan and Mandy aka Dandy
Good service, friendly staff, reasonable prices.
Very nice people
Fast and friendly service and quality work at fair rates. Got me in quick, did what was needed with no up selling.
Central Automotive always does a great job for us. We have been taking our cars there for years and we will continue.
Warren, who schedules and runs the place is extremely rude. I wouldn’t recommend this place to anyone. They are “better than”
They are honest and fair priced!
Really nice people that will give you an honest quote and great service
Fair and honest. Did good work.
Amazing business that is always quick to help me with whatever car needs I might have. Best place in kerrville
The worst auto repair place I have ever been to. Told me lie after lie after lie. Never called me in the 9 days they had my suburban. I had to call and see if it was ready 5 times. They are terrible and I do NOT recommend this rip off shop. There are not enough bad words to describe them.
I own several cars and and RV and they do all my service work, they are very good a fixing it right the first time. I recommend them, not cheap, but priced fairly with other dealers.
Great customer service great atmosphere and they get your work done the first time
Very informative and friendly mechanic working at front desk
Great people, really helped take care of us and were always honest and open!
Very friendly and nice and clean
Great customer service an Adam is the best
Honest, fast, caring.
Where do I start. Brought our work truck in for routine maintenance. During the service an unrelated issue was found. Work performed by another shop was done incorrectly and caused some damage to my trani. This damage prevented the completion of my originally scheduled maintenance. Long story short...my 1.5 hr appt turned into an all day affair. Central went above and beyond to get Terri and I back on the road and back to work. On top of that, they made this happen at an affordable price!THANKS CENTRAL!
Excellent customer service!
I scheduled an appointment with these guys and waited a week. I took my car in and they said it would take a few hours. I went home having no car for the rest of my free morning. I was dropped off by my wife on her lunch break 4 hours later and they hadnt even LOOKED at it yet.They wasted my free morning and my car still needs to be fixed. I do not know what I am going to do. The worst part is they didnt even care. Just shrugged their shoulders. Why let people set appointments if your not going to honor them? I would not recommend this place.
Fair pricing, great service. I live in San Antonio & would rather use this shop than any in SA.
Great service I have used Central for 3 years now. I love them.
Hopefully I caught them on a really bad day. This was the north location.
This place always upsell and request to do unnecessary work so they can warranty for the work. Becareful give them your car. They charge me $85 just for quote for ac compressor $1200 when i already diagnosed the car and knew the ac compressor is bad. They said they would waive the $85 if pay them $1200 for the job. Adam cant even break down the labor cost and parts cost. Get your own parts. Their part is almost double comparing to Napa or Oreilley. I know they have corporate or store account with all Auto Parts and could get them way cheaper than i can but they would sell it back to customers with 50% mark up.
Knowledgeable. Efficient. Honest. THE BEST IN TOWN!
Great people, saved me from having to buy a new car. My wifes 2005 PT Cruiser Turbo now runs like brand new.
Great service! The service writers are awesome!
Great helpful and knowledgeable
Go see Warren, he will take care of your automotive repair needs.
Caring care as quickly as possible
Great folks!
Good mechanics polite people
Do not park across the street.
Good people!!! And great prices!!!
Not too comfortable about their customer service, and kinda question there business work, ask for old parts they replace !! Just my opinion
Because i worked there for almost 22 years
Excellent service
Friendly,