I don’t know who this Colby with a 1 star came from, but I have never, ever had any of my vehicles smell like smoke from the techs. Everyone is always extremely courteous and professional. In and out and have never had a complaint. Keep up the good work!
Ugh just another run of the mill lube licensed with a brand name getting by on the local “good ole boy” mentality. Does nothing to set themselves apart.Wouldn’t be such a problem except the staff not wearing masks, terrible wait room. About what you would expect.I wouldn’t even be writing this review except I overheard them telling a patron they decided to change their oil without a replacement filter and didn’t consult them.Wholly unprofessional. While I was only there for an inspection I regret them getting a single dollar from me. Will never be back and avoid this chain in the future.
Great place to get your car inspection done. Waited about 20 minutes, and thats with two other customers ahead of me. Friendly staff.
I have been going here for years to get my vehicles oil changes and inspections for years. They offer good, reliable, dependable, honest service at competitive prices. Highly recommend!
Friendly staff,clean waiting area,inspection was rather quick considering others were there for same service.
This place made getting a yearly inspection easy. We pulled up to the bay and 15 minutes later--$30 and we are ready to go. Clean waiting room and everyone was friendly. Will be back!
Been using them for years to do my oil. Always fair and fast usually only 15-20min at most if they are busy.
Super quick service with incredibly nice people. Been going here for years and I never regret it. In and out oil change!
I love andyyy. Always great customer service. I will never go anywhere else.
Always the best service been going there since they opened
Andys lube team are always on it! Friendly staff and proficient!
I have used this business for a number of years due to its close proximity, quick service and no long lines.However, today’s experience cannot go without notice...We have been suffering through a worldwide pandemic for just under a year now... I was classified an an essential worker earlier in the pandemic as I have a mobile business that requires me to go into people’s homes...When I arrived to have my annual car inspection, I was greeted by a worker NOT WEARING A MASK. He approached my vehicle and I told him what kind of service I desired and he backed away from my vehicle until I was out and then took my car inside the bay, again NOT WEARING A MASK. Yet, on their two entry doors, it said that masks were required to be in their facility. While waiting I also observed all patrons to be wearing masks, yet only the receptionist had on a mask—- not one of the bay workers!Additionally, the water fountain was still functional as well as the complimentary coffee. There was no washing off of seats as customers left.I told the receptionist how disappointed I was to find the “double standard”. We want your business and want you as a consumer to wear a mask to protect our employees, but we disrespect the patrons as we don’t require our employees to wear a mask. The receptionist told me that the message would be “passed on”.I have an 83 year old that lives with me and I’ve done everything I can to protect her through this pandemic; but such a blatant defiance of CDC guidelines shows the ignorance of your employees and I will be taking my business elsewhere, where the patrons are valued!
Ive been coming here for years. As a female I can say confidently they really take care of their customers.
Always a great place for oil changes and inspections
These guys just know how to fix things. They are honest and not fancy. They get the job done! Thank you for fixing my truck.
Fast, accurate very friendly, oil change on a busy Saturday morning, in and out in just under 30 mins, very professional. Now my choice for all future oil changes
I have used this location for years as it is close to my house, work and quick. I WILL NEVER BE BACK... and I will be sure to make sure anyone and everyone I can knows never to go here.1. Maskless everywhere - The techs (if you can call them that) work in your car with no mask, hang out in the waiting room with no mask and do not make an even slight effort. This behavior in a town with lots of high risk people. If they aren’t masked here, I’m sure they aren’t anywhere and are heavily exposed.2. Your car will wreak of cigarettes - I guess you cant where a mask while you basically smoke in peoples cars.3. My oil change has cost me $500. They are running a bait and switch. They advertise the full fluids, tire, etc checks.... but do not actually do them. They are putting your safety at risk. Many people depend on those minor checks at their oil change time and this place is lying to everyone. All the checks were verified on my receipt as done, the next day I blew a tire. I cant say for sure I would not have if the tires were at proper pressure, but I watched 10 other cars go over the same hole with no blown tires. My tires were at 22lbs the day after they supposedly checked them. Now as I have had to buy new tires, an alignment and an axel on that side. I cant say all this came from the negligence. But I am certain a large chunk did. The point being .. you are being lied to and they do not perform the service you paid for.If you do go here, be sure to check all those points yourself if you want to be safe, you shouldn’t need to when you’ve paid for a service.
The guys there are very attentive to customers needs and are very knowledgeable at their jobs.
-Very fast and pretty nice. Couldnt really ask for more.-They only do oil changes and state inspections.
This is a great family owned business with all brothers! They are all amazing people, and they are always doing their best work everytime I visit, they have always been quick, courteous and they do great work!!
I love coming here. The guys are all amazing. They are quick to get your car done & get you out with a smile.
I went here for an oil change and inspection. My first time here.They live up to their great reviews. Friendly staff, clean waiting room and quick service. My two cars will be serviced here in the future.
The service was super fast but my car reeked of cigarette smoke after. I didn’t notice until my car was finished but the guys smoke in the shop with the bay doors closed while they work on the cars. Absolutely disgusting and I will never be back.
Awesome such nice Crew 👍
They are so nice and fast
I have been going to Andys Rapid Lube for years. Their service is quick and well priced. However, I was disappointed during my recent visit for a car inspection. While NC recommends (not requires) masks at this time, none of the employees were wearing masks. In addition, the waiting room did not encourage social distancing and they still provided refreshments for customers. If you are choosing to follow CDC guidance at this time, you may want to find another location for service.In addition, the employee performing my inspection was smoking during the testing.
Great place. Fast service and very nice people.
In and out on time for a NCDOT Inspection. All went well. Greatly appreciated being fitted in at last minute.
Great place to go they are very friendly and does a great job I have been going there many years and I can not say anything bad about Andys
Excellent service every time
Always fast, friendly, and professional
Fast and thorough. My go to for an oil change and inspection
Fastest oil change in town!
Fast, friendly and efficient
Always friendly and knowledgeable staff. Fair prices and quick service. Will probably always go here for my oil changes as long as Im living in this area.
We have had all our oil changes and inspections done here for years. Always professional and nice.
All these guys are wonderful and I trust them completely.
In and out with no wait, excellent service
Great fast service, very friendly staff. Ive been going here since 2003.
Very friendly, clean, and very quick. Prices are great
Please answer the phone one day. The Vinces is open for the service of all day.
Would just like say Kudos to everyone at Andys for being best! Would never go anyplace else . Ive taken all my cars there for years ....
The man I spoke with was so sincere, kind, and informative. He answered all my questions and was very sweet. My maintenance light came on and I thought I needed an oil change. He showed me it wasn’t quite ready yet. He easily could’ve tricked me and made me think I needed to spend the $ and get it done. He said come back in a couple weeks and then it’ll be time. As a woman, I am a little nervous going to car repair shops just in case they want to take advantage of me and my lack of knowledge, we’ll this place doesn’t!!! I’ll be back!! :)
In and out in less than 30 minutes. Love it
Quick and fast no hassle.
Great people, fast service.
Less than 15 minutes, consistently. Staff are great, very personable and knowledgeable. Will use for all future needs!
I have always received wonderful and prompt oil changes and great customer service. Really personable and friendly workers here!
Convenient and quick
I go here every year to get all my inspections done .They are fast and the staff is very friendly.
Came here for an inspection this week and was very pleased with the speed of service and kindness of the staff. Will definitely be coming back when I need an oil change next.
Super friendly & helpful mechanics had me in & out in a blink! Highly recommend!
I like this place because you get in and out quickly and they dont hassle you by trying to sell you extra stuff. A little pricier though than the places that do. Also they do inspections and oil changes but do not rotates tires.
Wow they did a wonderful job!
Fast, great service
They were so very nice to my Uncle and messed.... They were fast as well and treated us like family.... Please come here, you will love EVERYONE here!!!!
Friendly, fast and efficient! This is the only place I take my car to get the oil changed. No matter if you are the first car in the bay in the morning or the last of the day, the guys here will get the job done.
Great service and accountability as usual.
Easy in easy out good job!
These folks have serviced our families vehicles for years. This is one of the best places in Kernersville NC to take your vehicles for service. Nice and friendly staff. Very professional and polite.
Quick car inspections. Used them for years.
I have been taking all of my vehicles to Andys for years. The longest Ive ever had to wait was 30 minutes and that was no big deal. The shop is clean and every one is friendly. Keep up the excellent service!
Yeah...it’s great
Quick service and the staff is real friendly it is a place where u can send your wife or daughter to get a oil change and they want take advantage of them because the are women
Excellent Work and Service as always.
I’ve been using Andy’s for years. These guys are great.
Courteous and efficient
I have used them for years, and Ive always been satisfied. They may not be the cheapest in town, but theyre quick, and friendly. Never had a problem with anything they have done
Very nice staff,and i was in and out very quickly.
Great place, fair trustworthy people. Only place Ill go without my husband because I get hassled other places trying to add stuff on all the time.
Came to get an inspection, car wasnt ready for it so no charge. Came back and was in and out!. Very fast.
Came here to get my N.C stay inspection took less than five minutes .Place is very clean very nice people
Very friendly! Super fast! I will definitely be back
These guys are the best! Fast and good $$.
Friendly, courteous and close by
I had an oil change and inspection on my car and everything was completed very quickly. Their shop was very tidy and everyone was very nice and respectful.Thank you very much for all of your attentiveness.
Very fast inspection. Very nice employees.
Love the quick service. I can get in, get the work done and move along my way.
They are friendly and Ill go back
Very, very fast and thorough service... Very friendly. I just love this place. This is the only place I get my oil change done, car inspection, etc done. I been going here for almost 2 years now.
Quick service oil change, staff is courteous, price is fair. Veteran owned. Much better than the Walmart Automotive across the street...
Always fast, always friendly.
These guys are always fast and friendly.
Love these guys no matter how many miles over my oil change I am I will wait until I get back in town and take my truck to them.
They are fast and efficient!
I came for my inspection and they did it very fast. All the staff was friendly. I will be coming again!
They inspected my car today and I was in and out in less than 10 minutes. They are always nice and Ive never had an issue with them.
Long story:Ive been getting my oil changed at Andys for the past year. I have a slow leak in my rear diff. They always make a point to remind me if its getting any worse and top it off.Last Saturday, I went in and the welds inside my oil pan broke free when they went to open the drain, and the drain plug wouldnt loosen, tighten, anything. It simply was spinning free and dumping oil.They tried for a bit and about 45 mins later told me Ive got a problem. After everything was explained they took action.This was 9am, the guys drove to Statesville area to pick up a new oil pan. Tried all day to repair it but couldnt. The guys drove me to Winston to rent a car, picked up the tab on the rental, payed for the parts and the labor at the shop it was taken to for the repairs and waved the price of the oil change.Ill be here until I move now.
Great service been coming here for years staff is always friendly and courteous they go the extra mile to make sure your car is safe and everything is good
These guys are always good - been going here for 15 years or more!
Nice people, great and fast job at an more than affordable price! Keep up the good work, guys!
Great place to get an oil change
I will continue to use their service as they have exceptional customer service.
They have always done a great job. Very consistent.
Fast reliable place. Highly recommend!!
Quick in and out. Done right
Prevented a potential disaster .I brought my daughters Mazda in for a routine oil change. The pit boss called me down underneath the car to look at a leak . It was so small no one would have ever noticed it and less they were really looking for some potential hazard . Under his advice I took it to my favorite local mechanic. They confirmed that an engine mount was broken and that if she had a tried to drive back home to South Carolina it would have certainly broken down. Andys has wonmy business for a lifetime.
Courteous. Good price. Ask for Chuck the owner.
Been using them for years, quick and friendly service.
They literally stripped the oil plug in my wifes Honda CRV which were discovered going to the new place on S Main before Wendys. AND they didnt put a gasket in the oil filter. To add insult to injury the 2 boys Andy called sons threatened me!