Had a great experience with Delilah and Hannah today! We were on a cross country trip when our truck broke down. Spent the day deciding between a new transmission or buying a new truck. Our dog was traveling with us and they were so welcoming letting her come hang out inside while we went back and forth for hours. Ended up buying a truck and are very thankful for their team making this day a bit easier on us!

We would love to experience the. Parks Promise! We purchased a 2014 Dodge Ram 11 months ago. In the 11 months we have put 10,000 miles on the truck. Starting 2 weeks after the purchase the problems began. We have had to replace both front wheel hub assemblies, inner and outer tie rods, 4 new tires, rack and pinion, cam shaft sensor, crank shaft sensor, map sensor, coil packs, plugs, IAT sensor.... It is a money pit! And guess where it is? Sitting in the yard broke down! We have spent over $4000 in parts and labor. Thats not to mention the monthly payment for a vehicle that is sitting as a yard piece. I will make post here and anywhere I can until someone makes this right.

If I could give a zero I would. I called about a Chevrolet Tahoe I found for sale on car fax that said new listing. Called Parks Chevrolet about it and was told that they did not have that vehicle or stock number. Two days later seen the add on another sight and called back. They had the vehicle. It was in inspection all day and would let me know when it was ready. They texted me and we went to see and drive it. It had a light on on the dash. The back left brake chamber was stuck or something and making a loud noise. Also you could smell it burning after they moved it two parking spaces over. They said to test drive it like this. It would have messed the it up or caught on fire. If they could not see any of this in a all day inspection something is definitely wrong. I would never buy anything from here if this is there inspection process and standard. That’s scary!!! People be aware!!!!

Jeff was a pleasure to work with. Super helpful and kind! Him and Jason when above and beyond when I asked them to show me a new Tahoe and we’re super helpful when trying to decide which vehicle would best fit my needs! Thank you parks!

Salesman was not upfront with the deal, didnt clean my new car, help me move things, even thank me for buying the car! Emily is finance was great!!! Friendly, helpful. Love my new car... just wish for a more upfront salesman and wish they would have cleaned my car.. just poor service to me.. I wasnt even shown anything on my car etc.. I left in the dark.. dirty windows and confused on where everything was on the dash... Parks pushes the deal on the car before you even know if you like it or not..

Had a great experience at Parks about a used 2016 dodge ram Big Horn truck is in great shape sales personnel done a great job very pleased

A HUGE thank you to Delilah Martinez at Parks Chevrolet for helping me get this 4Runner! She was knowledgeable, super helpful, and overall just great to work with! She made the process as easy as possible for me, and was happy to answer any questions I had. Next time I’m in need of a car, I will 100% be reaching out to Delilah for my purchase!

Came in to check out a car from ms Delilah Martinez, she was very knowledgeable about her product had amazing customer service and was very on point with the process and most importantly valued my time. We were in and out of the dealership and I was very happy with my new vehicle. She has gained a very loyal customer and I will make sure I tell all of my friends and family about her. If anyone takes a trip to parks make sure your specifically ask for Delilah !

Great car buying experience. Very friendly, informative, and no pressure. Sales Consultant Kevin Swinton aka 6/7 worked hard on our behalf with the manager, to get us in the car we needed. I would recommend Parks Buick GMC for your next car purchase, and easily give them 5 stars. Love my new ride!

Nick w and logan were awesome!! Very charismatic. Process was quick and easy. Thank you!

Absolutely loved our experience at parks chevrolet today! Nick Wetzel is an amazing salesman. He was very patient and worked with us on getting us in the car we wanted. Very friendly person. Go see nick at parks!

Erich Jenkins went out of his way to get me in a vehicle that would last and wouldn’t kill me with payments. He sells with the best intentions of the buyer instead of himself. Will definitely be coming back and referring anyone I can to Erich.

The service crew is always helpful and friendly. Elie was very helpful during my last unexpected visit when I needed a battery for my truck.

Sihem Smith was our dealer he and the entire that helped was amazing. Bryan, Wesley,TY. They all helped and made the experience great. Everything was handled in a timely manner. They handle everything well. I would definitely recommend this staff to my friends and family.

Nick Wetzel was fantastic, very personable, and profession. Would happily do business with him and Parks Chevy again.

Do not trust them. Purchased a used 2019 f350 super duty on 07/09/2021. Took the vehicle on a weekend family vacation and the maintenance light came on. Ask my salesman if the service was done and he assured me it was. That was part of their multipoint inspection by certified technicians. When I got back from my family vacation I check the engine air filter to see if it was replaced before I reset the maintenance light and it was full of a rats nest, air filter nasty and destroyed see pictures. Check the cabin filter and it was nasty. Check the oil to find it extremely black and the drain plug was damage. Because the dealership is far away from me and I dont trust their certified technicians to honestly perform a service I did it myself. Spent $321.68 on filter and oil on a vehicle I just purchased and these services was supposed to have been completed by a certified technician. Brought this to the dealerships attention on 07/19/2021 and they just got back with me on 7/29/2021 letting me know they will only give me a service credit. Why would I want a service credit from somewhere that is not honest or trustworthy. Please look at the pictures before you consider buying a used vehicle from them. Also, the administration key for the mykey I was given was not a administration key. Found that the hard way after spending more money at another local dealership and had to buy another key.

Great experience. In and out. My salesman Jayson was very professional and transparent. I was able to get what I wanted with no hassle. Nick handled my paperwork and it was seamless. I appreciate the fact that my time wasn’t wasted. I would and will be recommending Parks Chevy in the future.

We had a wonderful experience with our sales person, Austin. He really took his time and worked hard to get us the deal that worked for our family. We will definitely be coming back to this dealership if we make a future purchase! This has been the BEST Chevrolet dealership we’ve ever worked with! Thank you so much for everything!

We bought 2 cars today and our salesman, Nick Wetzel, was fabulous. Very patient and knowledgeable. I would definitely recommend park Chevrolet and Nick as your salesman. No hassle shopping. Answers all questions and concerns. Thank you Nick

We bought a Chevy Taverse at Parks after test driving at at least 8 other dealerships. They had the car we loved. Delilah Martinez was awesome! She had a laid back no pressure sales approach approach that was refreshing.

Nick E & Eli A provided me with excellent costumer service. I am extremely satisfied with their assistance. Do to them I will continue to be a valued costumer at Parks Chevrolet in Kernersville.

Our experience with the employees of Parks Chevrolet was great. Our salesperson, Erick Jenkins was wonderful. He was knowledgeable and pleasant. He has great people skills. I would recommend that you ask for him when you visit Parks Chevrolet in Kernersville, NC.

We drove in from Virginia to purchase a new to us Chevrolet 3500! Weve had amazing interactions with everyone here but especially with Erich Jenkins. We will definitely come to visit again and highly recommend! Thank you Erich!!!

There should be a 0 star option. This place give me the true dealership experience.Your follow up and sounds of concern are very fake. You knew the check engine light was on before I made it home after spending 47 k dollars. To which you said. To bad, your problem now. I would recommend folks to STAY AWAY! And infact will continue to tell everyone who will listen....STAY AWAY! You have all my information. Want to do the right thing? You have all my contact information....

Ken was awesome to work with. He didn’t quit until we found the truck we wanted! If you’re looking for a vehicle definitely go see him. Thanks again!

Jeff was great, he communicated very well. Worked hard to get us in and out.

Nick W. was a wonderful salesman! Great people-person with a good personality and not too pushy for the customer. He got me sitting pretty in my first ever vehicle that I’ve purchased from a dealership!

Great experience in Ken Bridges! Very helpful, made the impossible happen

Perfect salesperson Dialita I know this isn’t spelled right but she is awesome. Highly recommend both her and Parks Chev

My salesperson Nick Ervin made me feel so comfortable being there! when I left the lot I could honestly say that was the best experience I’ve had finding a vehicle and getting good information everyone should hear! There was no beating around the bush at all!!

Christina Gonzalez was our salesperson. She was terrific! Very smart and personable. She was very helpful and made the experience so easy. I would recommend her to my friends. Ill look her up to buy my next car. Carl Black had better hold on to her.

Nick W. Handled all details professionally and in a timely manner.

I returned my vehicle to Parks on 7/30. They were to clean grease from my bed lining that was left when they installed a bed cover and inspect/repair my satellite radio. When I picked my truck up the bed liner was wet, but the grease had not been removed. There was still moss in the bed of the truck that was there when I dropped the truck off. The lining on the tailgate also had a blue stain on it.The detail manager was called to review the work. He took my truck to complete the cleaning. When it was returned the grease was gone, but the blue stain still remained. The Service Manager order a replacement for the lining for the tailgate. I also informed the Service Advisor that the satellite radio was not working. He was to call me to let me know when they would be able to correct these issues. I called on August 12. The replacement part was at Parks and the Parts Department would inform Service for them to call me. I called on August 14 and told I would need to call again on Monday.I previously owned a Ford Expedition. Great service at Ciener-Woods. My wife owned a Chrysler Concorde and 300. Kernersville Dodge, Ram, Chrysler, Jeep service department were excellent. Parks is absolutely the worst service department I have every experienced. When the part is replaced though I live in Kernersville I will drive to Winston-Salem or Greensboro for service.

Although Im a few hundred miles away, I never felt the need to look any closer because the readiness of the team to work with me was superb. Nick, Chris, and Mike answered any and all questions. I was able to secure my dream car and the process was a smooth sailing making our experience great.

Cruz sold a car to us. He really took the time to take care of what we needed and really made the whole experience wonderful. I really recommend buying your car with him.

Had a wonderful experience with Jayson Plymale buying a nice used car. He was friendly and answered any questions I had. Highly recommended!

Gerardo was such an amazing experience to work with. Very pleasant, and professional. This was my second purchase with Parks & both times were quick and easy. I would definitely recommend him to any family or friends .

The service team did not solve the issue that I was having with the car’s climate control. Instead they said I simply wasn’t setting the temperature low enough for the AC to come on. When it’s 85° outside, and I have set the temperature in the car for 75°, there’s no reason that the AC should not come on. Instead the heat comes on. I don’t mean that hot air is blowing out, I mean the light for the heater is on.It was incredibly condescending

I went to Parks Chevrolet in Kernersville really not expecting to walk out with a newer vehicle. I just went to see if I would be able to trade my 2015 Camaro for a 2017 Mercedes Benz (My Dream Car) and Austin Rice made that happen. He was very professional, friendly and made the whole transition very smooth. If you ever visit Parks Chevrolet in Kernersville, please ask for Austin. He’s the best!!!!!!

Worse experience ever from first contact with a salesman’s to the end! Salesman’s took all out info, got us approved, and then never called back. I had To contact to dealership to get a new salesman. Check engine light came on while on the way home with the vehicle. The dealership would only fix if we took to a shop that did not use certified parts. After realizing our 30 day tag went dead, I had to email and request that someone send us a tag. I hate that I have to give this place a 1. They deserve nothing! Please be aware!

I had the opportunity to speak to salesman Eric Jenkins . He was very nice & helpful and answered all our questions. Kept me informed every step thru the buying process. Everyone involved in helping us, Mr. Harrison, the finance guy and all the people at Parks Chevrolet were great. I will definitely buy from them again!!

I had an amazing experience with Nick Wetzel at Parks Chevrolet! He took the time to answer all questions! Wonderful experience!

My visit to Parks Chevrolet was one the best car buying experiences I have had. My salesman Nick Ervin answered every question that I had and he was very patient, courteous, and extremely helpful. I would encourage anyone who’s looking for a vehicle to check out Mr. Nick, he’s the best!!!

Purchased a vehicle from here. Was very dirty and brought back for detailing. Detail job was very poor. Still was disgusting and when we told the sales person they just stopped responding to our messages. The management was very pushy, borderline aggressive and not willing to negotiate. Overall very poor buying experience. Nice vehicle once we cleaned it.

I worked with Ben Foster and he was very nice and eager to help any way possible. Moved very quickly and such great customer service!! If your looking for a car with great prices come to Parks Chevy you won’t be disappointed.

Austin at Parks Chevrolet in Kernersville was awesome. Super friendly, personable and helpful. Smile always on his face. I’m personally not a big fan of car shopping, but he made it enjoyable. Will definitely come back to see Austin and buy through Parks Chevrolet again. Thanks man for taking care of us.

My experience on the front end working with Carl was great.However, when Parks received my vehicle they failed to install the “tubular step assists”, which the sticker clearly states that they’re dealer installed. Also, the vehicle was supposedly “detailed”, but it was a half-effort at best. I’ve questioned this but no one seems to care.At this point my experience is unfavorable.

Would like to thank Nick Wetzel for his time and looking up vehicles in the price range for an around town vehicle. His time, patience with us was tremendous. Pleasant and no pressure from him, thank you for everything!Purchased a 2013 F-150, very professional and respectful young man, again it was a pleasure dealing with Parks Chevrolet.

Horrible customer service. We bought a 2019 Tahoe from them and within 4 days it was already having issues. Had to call 4 times to even get a call back, finally spoke to our sales person who said he would look into if they were going to cover the repairs needed, he never called me back. After multiple texts and calls was told I would get 30% off the labor costs.. I find it hard to believe that this vehicle magically developed this issue within 4 days of me buying it. They knew it had a problem and now are asking for more money for their service department to fix it. I would not buy a vehicle from them again!

Called about a truck that was the exact truck I wanted. Nick the salesman said it was still there and we made an appointment to come look. We get there and are told “it’s in the back lot” and we are passed off to another sales person. (Nick sold my daughter a Jeep just months ago). So we go sit down with new guy and he says sorry that truck was tested and is unsafe to sell so it’s going to auction. This truck had a full listing online. And was confirmed when I called to be there ready to test drive. But after I’m there it’s not safe now. This salesman goes on to tell me he personally test drove it and it shakes when you touch the brakes. Why would a random sales guy test drive an old trade in truck? I said I don’t care I want to see it. He makes up more lies. So after 20 more minutes of him trying to sell me a truck nothing like what I asked for I leave. I decide to walk the “back lot” and guess what. It’s not even on the property anymore. Walking back to my car to leave I see a guy that helped sell my daughters Jeep to us that was not Nick and he admits that the truck I wanted was sold early that morning. Because he was unaware of the lie going on. I can’t believe they would jump through such hoops just to get me in the door and lie to my face. I will never be back, don’t care if they have the best price in the state. Can’t imagine what else they will lie about to get a sale.

Austin was great during my sales experience. He was always positive, upbeat, patient and understanding during what can always be a hectic experience. Austin was transparent and honest throughout the entire transaction from looking at the vehicles to the numbers process which let’s face it no one ever enjoys. Would recommend asking for Austin for your next vehicle purchase!

Got our oil changed 😌

Very friendly and considerate to my needs for a new vehicle. Alexis Waddell was very helpful and made the process easier. Greg Smith was very diligent and helped me understand the finance process a lot better. And Corey was very determined with putting me in a new car that day. Overall the experience was very unique and excellent compared to the other dealerships I visited.

Ken Bridges client advisor helped me buy my first truck there. Great experience. Great atmosphere. Great customer service.

Bought my first car, thanks to Ken Bridges!!! Can’t thank him enough for this opportunity after thinking all hope was lost when I had an accident late last night. This morning he contacted me and made the impossible happen.

Excellent. When I showed up, I wasn’t bombarded by salesmen. I was able to look at the inventory and quickly provided a salesman when I asked. Staff was polite (even if they were not working directly with my family). You can tell they have a cohesive staff and a positive work atmosphere.Just prior to my visit I was at another Chevrolet dealership across town... not going to speak poorly but my experience at Parks was 100x more pleasant. If I’m ever in the market for another vehicle, 10/10 would drive 2 hours away to do business with them again.

My husband and I got a vehicle from Park Chevy through Nick. He was very easy to work with. He got us in a vehicle that we wanted in a very convenient timely matter. Ask for Nick to help you with finding the perfect vehicle for you!!

My wife purchased a vehicle vehicle on Mar. 31, 2021 and to date we have had the vehicle in our possession for only 11 days. A couple of days after we purchased the vehicle we returned to pick it up and discovered that the windshield was cracked in multiple places, the brake light was cracked and the interior was filthy. The salesman and his manager tried to finesses us into thinking that the cracks in the windshield had been filled and after insisting that they had not they agreed to have them fixed. Regarding the brake light, the salesmans response was youll only notice the crack if youre looking for it. Eventually they agreed to replace the brake light and also to have the vehicle detailed and they said they would call us when the light arrived at the dealership. We took the car home and the car had a vibration on the highway, rubbing noise when the wheel was turned, and it pulled to the right while driving. After over a week of calling and being given the runaround, they sent someone out to fix the glass but the cracks were still visible. A few days later the rubbing noise got louder so I dropped it off at the dealer and told them to call us after everything was fixed. They had the car for over a weekend we didnt receive any calls from sales or service and we were only updated when we called and begged for answers. When the vehicle was finally ready to be picked up they gave us no paperwork showing what was done and no one could tell us exactly what they did. What we were told was that one of the wheels was bent and they didnt know which one but service would talk to sales and they would get back to us. No one called, we had to constantly call and leave messages and call until we got a hold of someone. Eventually we were told 3 of the 4 wheels are bent and it happened while the car wasnt in their possession. They said that the vehicle was inspected when they took it in on trade. Yet, whoever inspected it didnt notice the cracked windshield, the vibration while driving, the rubbing noise when turning, or the cracked brake light. Doesnt sound like it was inspected very well to me. Now we are expected to pay for 3 wheels that we did not damage on a vehicle that we just bought. Their sales department is dishonest, their service department is unorganized and their overall handling (or lack their of) has been unacceptable. At this point we are again waiting to be called back.

Ive already given my review, but since you keep asking, I did not have a good experience.I already had all my paperwork started and approved before I got to the dealership and still sat there for more than 2 and a half hours waiting for everyone to get the papers for me to sign. Then, going to the finance office, he was so nice until I said no to all the extras he was trying to talk me into. I started the whole process saying I cannot go over a certain payment, so what makes this guy think I will agree to the extras putting my payments over my budget? He was rude after I said no to everything and made the experience even worse. Then, we get one free oil change with a brand new car purchase!!!! Wow, whippdee flip that saves me $25. I always buy my cars from my local dealership and they give you 4 free oil changes or 5 and a lifetime of free inspections. Have better options like that and speed up the process. It took me less time to buy my house!!!!

Austin Rice was a pleasure to work with through the entire process! He was friendly, efficient and made me feel comfortable. His down to earth personality and knowledge made me feel like he had my best interest at heart. Parks has a great employee! Thank you Austin!

Joe was wonderful. We just bought our Chevy Traverse from Parks. This is our second vehicle that we bought from them. They are great and upfront and honest. I recommend them to any and everyone for a great deal and excellent buying experience. Joe is a great salesman!!!

Great experience! My wife and I have been looking for a brand new 2021 Suburban LT (didn’t know it was this difficult) for a while now. Thanks to Delilah, the search is over! Delilah was very patient, understanding, accomadating, and most of all LISTENED to what we were looking for and what budget we wanted to stick to. Would definitely do business with her and the company again. Thanks Delilah!!!

Sale person absolutely 5 start. The whole dealership zero start. We bought a truck on Saturday, I have a approval letter from the bank, Bank said if we going to the dealership is very easy to buy. We was there 4,5 hours for signing 3 important documents all other documents just what day selling extra coverage.I said to the financial people I wanna go out very fast because I already waited 4,5 hrs but he still wanna pushing selling things.Other people had the same problem waited very long hours for signing the document.Manager didnt come to us, Monday I get a email from the dealership and they asked how went on Saturday I wrote down what happened,she said she will be talking with the manager. Nothing happenedGo to other dealership where the people care if you bring $$ .Normally I buying car every year this is was our worst car buying. Normally we out under 1 hr,I did a mistake going to this dealership.I giving 3 start because the sale person.Manager zero start,

Jayson was very awesome. Addressed our needs and made sure we were happy with our purchase. Great dealership with non pushy sales people. Very friendly made sure we had everuthing we need and a bottle of water for the pooch. Very Satisfied Customer here.

Even though relatively new Jayson really has helped me in getting a new vehicle. Has been understanding of my situation and pushed to help me as best as possible. Definitely worth the 5 star rating. There was also this guy Nick that helped a little. Created some laughs and released any built tension.

I love how Christina Gonzalez has treated me from my first (very hesitant) visit to their lot. I was blown away by their amazing customer service from sales to finance to parts to service. Christina Gonzalez is awesome! Thank you for everything you have done! I love my vehicle!

My vehicles gas line was spewing gas, and needed urgent attention. A percentage scale, discount service coupon was in effect at the time, and that was greatly appreciated. Also, during the service inspection, I was informed of my vehicles air bag recall notice, and that PARKS SERVICE would resolve that issue at no extra charge. Yes, Im a repeat customer, and would recommend PARKS CHEVROLET.

Was in the market for a truck and have been looking for a while. Finally stumbled across 2 trucks both being for sale at Parks Chevrolet. I dropped by, met up with Gerardo Ramirez, and test drove both vehicles. I chose the one that I wanted the most and went through the process of trading in my truck and financing the new one. Gerardo and the team at Parks Chevy made the process very smooth, even though the truck that I chose had to go through their inspection process and detailing process. The vehicle was signed for in the same day, and the truck was ready to be picked up in 2. Gerardo even gave me a loaner while I waited for the truck to be finished up with. Overall, I am very happy with Gerardo and the team at Parks Chevy for the professionalism, time-management, and efficiency of my purchase. I recommend shopping here if you are looking for a new or used vehicle!

I contacted them about a few tricks to see if they were still available and to ask a few questions. Got an email and one text. Told the customer service assistant Jennifer about one. Texted her about a few others to see if available it has been 4 hours not even so much as a I’m swamped. I’ll look that up for you as soon as I can. Very poor service especially in the age of online shopping and buying. I bought my last three cars online and never have I seen this lack of communication.

I took my daughter to shop for cars and Nick E. was a great help in helping her pick the best car. She loves it still!

I had a great experience buying my SUV. It took me about 3 months to finally decide what I wanted to buy. I was back and forth between a car and a SUV. I kept going in and test driving different vehicles. Im very thankful I had a patient salesman. Ron Shaffer was great! No matter how many times I called him he never seemed to get frustrated with me. Im very happy to say, I finally ended buying a 2020 Traverse and I LOVE IT! If you are ever looking to buy a vehicle you definitely need to go see Ron at Parks Chevrolet. You wont regret it!

Jeff was awesome! He definitely went above and beyond to get this problem figured out and solved. He was calm, collected, knowledgeable, and professional during this process, but was also friendly in a way that made you feel at ease and trusting of him and his team.

It was amazing, felt welcomed, they understood what I was looking for and what I could afford. Jason, Eric, Chris and Wesley all took my concerns in consideration and now I have a great vehicle.

Loved working with Austin and Jayson. I was able to negotiate without hassle or they typical car buying experience. It was nice to speak with them and feel heard without feeling pressured. I felt like I was actually cared about. I would highly recommend Parks Chevy for any friends and family when buying a car.

Nick WetzelI was very pleased with Nick‘s customer service… he was very pleasant to work with and and I think he went above and beyond be to get the price I need to have to purchase the car. I will certainly refer him to all my friends and family.

I bought my 2012 civic here and had a great experience! I had Delilah Martinez as my salesperson and she was awesome! Very personable, honest, and helpful! I would definitely buy with Delilah’s help again. - the blinker girl

Nick Wetzel is an Awesome car salesman very helpful! not a pushy salesman…Great personality! 😊 very glad we had him as our salesman 😊😊

We loved working with Austin. He was very helpful, kind and honest. He also gave us a great dinner recommendation since we are from out of town. Everyone at Parks was friendly and great to work with. Would highly recommend Austin and the entire dealership.

Courteous and thorough explanation of services performed.

Delilah was super helpful. It was only her second day but she really made the process of getting a new car so much easier. She also helped entertain my niece, gave her stuff to draw with. Ill say it was the fastest time Id ever spent in a dealership. Glad I could be the first car she sold.

I was buying a truck from these guys and Mr. Ken help me with my business. Overall my experience was good as everyone was very professional.

I arrived on time, I was met on time, service was completed in a timely manner, my questions were answered, and I am happy.

My Service Advisor was Christina Gonzalez and she was fantastic to work with. She kept me aware of my vehicle needs and was able to explain the process of the repairs. She is an asset to the Parks Chevrolet Kernersville which hopefully others on the team will learn from in dealing with their customers service needs.

My service representative Elie Azzi did a great job keeping me informed on the status of my vehicle. The service center did a great job getting my truck up and running. Thank you!!

First of all Christina Gonzalez was very professional and made sure that all was going well with the service. I felt comfortable and pleased as the car was delivered on time and looked amazing. I thank you for a great experience. Keep up the good work!

I arrived 15 minutes early, but the customer service representative was ready to help. I appreciate the time he took to let me know of the services I needed to consider at the mileage marks for my car. I took about an hour, but the waiting room was pleasant and I was able to get some of my work done while I waited. Parks takes care of your car, but they also take care of their customers.

Sales and finance personnel were great, delivery was a little longer than expected was to be in the morning but ended up late evening also online said there was a bedliner but was not.

Stopped by just to look at trucks and had a very pleasant experience with Nick Ervin. Seriously considering going back to make a purchase.Great job Nick!!!!!!

Erich was the best salesman I have ever dealt with! Will definitely recommend to all of my friends.

Great costom service nice cars

Changed the oil pan, at the dealers site, all the oil leaked out. the work is not done well! Lost 2 days! redone the next day and forgot to put oil in the engine.

Purchased a vehicle and less than a week later, had to bring it in for service work and had to pay the shop bill. Jeff in the Service Department was great. But the customer service on buying a car not so good.

Top notch body shop. Would definitely recommend!

Salesman Gerardo Ramirez was very helpful and friendly. He answered all of my questions. He made sure I understood everything. I would recommend him to anyone that is looking to buy a car and want an easy going process, he is very easy to work with.

Delilah Martinez is the best. She has been advising me on getting a new car. She even told me you guys have options to ship cars out of state. Definitely a great asset to the company.

BLUF: Ask for Delilah! This was my first time buying a car and had shopped around for a LONG time, so I worked with a LOT of sales people. I ended up coming all the way from Charlotte because Delilah was such a pleasure to work with on the phone, and that was only magnified in person. I would recommend anyone do the same. She was very communicative and patient with me as a first time buyer and truly seemed to have my best interest in mind. She was not pushy or trying to sell me anything I didnt need and worked with me on a fair price, which is especially refreshing given the current market (chip shortage). There were a couple small miscommunications at the dealership (no ones fault) but Delilah tamped them down before they could exacerbate and kept me in the loop the whole time.Otherwise, everyone at the dealership seemed very nice and eager to help. Folks in finance were a bit pushy, but I realize thats their job, and thats how they will be at any dealer, so not worth removing a star.Obviously not in the market for a new automobile any time soon, but will point all friends and family to Parks and Delilah.

Nick Wetzel and Carl V did an excellent job of providing quality customer service

Great customer service! Quick state inspection! I requested an appraisal at the same time and was offered more for my Malibu than I paid for it! Highly recommended!

Nick Wetzel was the best! He was very knowledgeable and answered all the questions through the buying process.

Was put on hold for 16 minutes to start with. I live about 4 miles from there and actually called back and started driving to the lot in hopes I could hand my phone to the service manager and ask him why I was still on hold. I almost made it. The lady that answered quickly informed me that they had no openings to day for a oil change and inspection then ask me if I could be there at 1 it was 12:00 she said great, see you then we go to lunch from 12-1 great. After my oil change and inspection was done I was informed that my inspection was not free and I told the gentleman that they told me it was when I bought the warranty package his response was “they lied to you” then he told he would have to eat the inspection. I did receive a call from this person this morning apologizing for everything and I told him that his reply should have been. Mr Christian I’m sorry there was a misunderstanding concerning your warranty and we will be happy to cover the cost of this one for you! That’s the response I should have received.