Best place to get auto repairs done! Always fast and thorough.

Did an excellent job on my car. Highly recommend them.

Very professional, and prompt with all communications and services provided. Tate and Jason were good with updates, and going above and beyond for service. Finished repairs ahead of schedule and vehicle looks like new. Clean and professional lobby as well.

After being involved in a collision, I was worried my car wouldnt be the same - it was a stressful situation. But the team at Gerber was fantastic - especially Tate. The work they do is top notch, and Tate kept me updated along the way during my auto repair. My car looks as good as new (and they even cleaned the inside of my car too, unexpected small delights are what make Gerber great.) Id definitely recommend Gerber, 5 stars.

Sigh... only 65K miles... bye 2012 Impala. 😪💧😪...No wait---🤧😪😭😭😭😭😭. They totaled her-- and I got $800. (Long story).

My bf car got totaled and we went to pick up our belongings and it all went smoothly.

Jason Hall took excellent care of my wifes car. We were very happy with the results and would definitely use again.

An overall great experience with my collision repair. Jason was very upfront and clear in his communication from the get-go, and I knew that I had made the right choice in having Gerber do my repair. I felt confident in the service and appreciate the email communications throughout the process as well. On top of that, my car was fixed sooner than expected - and looks like new! Highly recommend Gerber for your collision repair needs.

Never returned my phone call.

What can I say about this place. Have had some bad luck with a new vehicle that I purchased last year, and they make it brand new again. They clean the vehicle before they give it back. Have always trusted these guys with my vehicles, and you should too.

Black Magic!!! I have no idea how Gerber completed the repair from my deer strike so flawlessly. I have looked extremely closely and cant even see where they repaired most of the parts. The only conclusion I can think of is some kind of Dark Ritual enabled them to do this. (That or they are just amazing at their job) Either way I will definitely keep Gerber in mind the next time I need a body shop.

I personally felt like all people at Gerber were my friends taking care of my cars repair needs.All very nice people, all striving to take care of you, all being very nice and supportive etc.I usually write reviews when services are either very bad (one *) or very good (5*).Gerber, by far, won my 5* review.Thank you Gerber team!Keep up the good work.

One of those spots where you can just tell they care. Tate went out of his way to find quality but budget-friendly parts to help repair my van, worked with my insurance company (which Im sure was a nightmare), and even dropped my vehicle off at my place of work to save me a walk back to his shop. 10/10

Tate and the staff went above and beyond, in repairing my wifes Jeep. Communication and customer service was top notch. All of my questions were answered and I was always in the know. I would definitely recommend!

Lady on phone was rude and not helpful. All i needed was a quote on a driver side mirror and she wouldnt help and she hung up on me.

I took my car here after being side swiped. Tate provided exceptional customer service and went above and beyond on the repair. Hopefully there is not a next time but if there is I know where I will be going. Thank you!

Good, shop. Took good care of my insurance claim.

Gerber fixed the body of my car after deer damage. The car looks awesome and the folks were very helpful and friendly. Would definitely recommend taking your car here for body repair.

I was asked by Jason to write a review about my experience. Overall I had a great experience with the shop. My car was vandalized and Jason was very professional and detailed from taking pictures of the damage, as well as handling the paperwork.I do have a few complaints. One is I wanted to be addressed by my 1st name when I signed up for the email alerts about the length of time, my car was in the shop. I was getting emails everyday about the service, if things were getting done on schedule. The person I spoke with told me it was automatically my name from my insurance company and they couldnt change it. So he cancelled the emails and told me Jason would call me with updates.I never got a call from Jason about the activity of my car. I remember Jason told me before I left the shop when I initially dropped of my vehicle that he would call me every Tuesday and Thursday but that never happened either. Another complaint, is I never got a call from Jason as I was told by Jason himself and another employee. My car was at Gerber for 9 total days. However, when my car was ready for pick up, Jason called me TWICE in one day to let me know my car was finished and ready for pick up.I wasnt surprised that he called twice on one day...its a business, they want to get paid. My problem is with the service, customer service is important. If I was informed I would get notified several times during the week, why wasnt I?

I know that people don’t usually take the time to review on places that they’ve had great experiences with and only take the time to review if they feel wronged but I was blown away with this Gerber that I thought it would be important to share. From the beginning the staff was friendly and extremely helpful! My Traverse was fixed quick and it looks great!!!! Thank you! I will definitely recommend you to my family and friends.

Great staff, very accommodating. Highly recommended! Very thorough job.

Tate was the most wonderful person I have ever worked with regarding customer service satisfaction. He was very honest and his communication throughout the whole repair process was top notch! My car turned out fantastic. Thank you Gerber and Tate!

Gerber has excellent customer service! Jason was responsive to my phone calls and emails and kept me up to date about the progress of my repair. The repair was made right away and was a quality job. Highly recommended!

After being asked if i was going to need a temporary vehicle while my car was in for repair, I was told that they don’t provide them. After speaking with my insurance agent I was recommended to go to another body shop. Once I called Gerber to cancel my appointment I was asked to explain why I cancelled. I stated that the other company was going to fix my car within the next 2 days (my appointment with Gerber took over 2 weeks) and that I would be provided with a loaner vehicle from that company for free! They then mentioned that they in fact did provide loaners and if I was interested that I would need to wait an additional 2 weeks before one would be available! 30 seconds later the rep tells me someone cancelled and he now has a loaner car available I took the car and later brought it back I thought about the customer service and I didn’t think it was necessary for me to do business there!

My overall experience was fantastic! I was working with Jason and he was quick to respond to my emails and fill me in with any new details. Got my truck back earlier than expected and it looks brand new!

Outstanding group of guys

I’m very happy with the quality of work and the customer service that I received from Gerber Collision! Jason kept me updated on the progress with my vehicle every step of the way. I will continue to use Gerber Collision in the future should anything happen to my car again. Thanks for everything!

I have had several cars repaired here. The work is of the best quality. They work directly with my insurance and there have never been any surprises. They work fast and do it well. Go there with confidence.

Simply put, they intended to rip me off by charging $655 and two days work for fixing a dime sized door ding on the front passenger door. The estimator, Tate went on with his tactic stating they’ll have to repaint the rear passenger door to “match the color of the front”, and that they’ll have to remove the door panel to fix the dent, body filler, paint match etc. I immediately knew this wasn’t right and took it to an authorized dealer’s (of my vehicle) body shop who buffed the scratch and confirmed it was just paint transfer (no charge for the buffing) and quoted less than $150 to fix the dent in 30 minutes.I’ve heard about such dirty business practices, got to see it for real this time.

Good and pretty quick..works really well with our Insurance Co. Hanover ..

Did a good job. No complaints. Went there because of insurance and will be going back due to work done in satisfaction.

Really like the folks here. Got my car done in a decent time frame and were really communicative.

This was my first time using this company, but was really impressed with how efficiently they handled everything with my insurance company and how quickly they repaired my vehicle. I highly recommend them.

Jason did a AWESOME job fixing my car! Would recommend Gerber collision to anyone!!

They did a great job repairing my Jeep compass. What I liked most was the frequency of updates about the vehicle and making sure I understand whats going on.

Update: Gerber worked with my insurance company and has resolved the issues I originally encounteredInitially my experience with Gerber Collision & Glass was very good. I received proactive communication from the shop giving me confidence in the service I was receiving. However, the day after picking up my vehicle, the glass that was replaced shattered. Rather than taking responsibility for the work completed by their shop, they asked me to open a 2nd claim with my insurance company. I was very disappointed with the service I received from this shop.

Great service and attention and detail

My wife has had two accidents now and weve used gerber for each reapair. This place is top notch super friendly staff and great customer service. The car looks like it just came off the lot. Very happy customer.

Great service and attention to detail!

Great work and customer service!

Jason Hall and the entire Kentwood Gerber location have been the consummate professionals and can’t be happier. Have one car going in next week and look forward to the process.

Impressive how they return your car to you, with a mini-detail. Very friendly.

I recommend this place

They did a great job repairing my Tundra, calling me with updates and working with my insurance. If I need a body shop again, I know where Ill go!

Not Sure Yet! Ill Update Later After My Vehicle Is Repaired.

Garber illusionis

Friendly and professional Auto Body Repair Shop.