How rude! They are quick to take money and slow to produce quality work only the daughter is half decent Mother is always rushing and does a very poor job had to redo my polish 4 times because I wouldn’t let her rush me out with bad shape and bubbly polish! Don’t waste your money or time Bought a mask it smelled like breath ugh
They don’t clean your nails as supposed to be . They’re were in hurry to get done to you so they can get into the next customer . ESP . The owner of the spa .. she’s so fast and didn’t clean your nail well so she can get to next customer .. they don’t say no to everyone coming even they can’t accommodate them anymore .. what she do is just hurry on yours. She most of the times hurt you too because she’s in a hurry
They work to fast but they do have someone there that is ok
I made an appt 1 month prior, got there right at 4:45 and was asked to wait in my car. It was freezing this day. I sat in my car and watched thru the window as she STARTED on a different customer. I thought maybe it was a polish change so, I was patient. At 5:15, I lost my patience and went somewhere else. I will NEVER return to this place. Totally unprofessional and rude to do that to a regular customer with a scheduled appointment. This was the young girl everyone prefers since she can actually do a design unlike the others. Inconsistent pricing as well.
If i could rate this i would give 0 stars from all this years getting my nails done this was the most horrible job Ive had on my nails, the lady was super rude when doing them, she blame me that it was my fault when there was an excessive amount of nail polish. The photo below was only after 2 days from their job.
After 8 visits the quality is inconsistent 3 different times after spending ever 70 dollars each visit Even after COVID place is NEVER clean very nasty waxing area Older lady ALWAYS rushes and makes errors on not just me but several other customers. Never get the designs I request Only one lady OK at designing and she’s selective Even my daughters basic mani pedi has chipped within a day I gave several chances. Tired of my money being taken without quality customer service, cleanliness and good worn Issa big NO
Dont waste your money..that older woman is horrible within 1 week nails falling off 2x!
Great job like always fabulous pedi was so good older lady started young girl stepped in to help out took out my ingrown nail omg it was so painful wearing shoes didn’t even know I had that nail growing in my toe I’m so glad I went. Then Quinn did my nails exactly what I asked for is what I got I’m so thrilled.
Been going here for about 5 years and I love it.
Comfortable and very clean, I love my nails💖 definitely recommend 😊
Bad service they left bubble in my nail and when I told them to fix it she was mad
Very good service friendly and my nails are really nice.
I went in for a fill and pedi. I got the full decided against the pedi. It was a little stuffy in there. No one did designs. I called first and asked twice if they did Xmas designs..... just be honest. Ended up with plain nails. But I did like that she trimmed my cuticles before polishing
She rushed the curing on my nails and laying gel polish you need to make sure it’s even! This was not even my nail curing I still have lumpy and moving matte polish
If you do not like this nails shop please dont even try to come . I really appreciated.
Saved my nails . Thank you
Do not even think about going to this place please! It’s the worst experience I have ever had. They are all unprofessional and rude.It was 4 of us getting our nails and pedicures for the first time, and we all ended up really upset.Their job is just unacceptable!
WORST PLACE EVER!!! STAY AWAY!!NAIL POLISH WAS ALL OVER FINGER TIPS!THE LADY FILED NAILS ALL SLANTED AND DIFFERENT LENGTHS!!!After leaving frustrated my friend contacted the Salon and said she can get her money back. Great! My friend goes back and get her refund THEN SHE TELLS MY FRIEND THAT SHE CANT LEAVE WITH THE NAILS. The Salon CUT MY FRIENDS NAILS SOOO BAD...THEY WERE BASICALLY BROKE OFF! DELIBERATELY RUINING THE NAILS. No customer service. ABSOLUTELY DONT KNOW WHAT THERE DOING AND SHOULD BE CLOSED DOWN!i should of looked at the reviews and pics posted about this place before going. HORRIBLE Place!! Lucky the Salon doesnt get sued.OH! DID I MENTION MY FRIEND HAD HER YOUNG GRAND DAUGHTER WITH HER.***WORST PLACE EVER!!!!!***
I have gone here before ill be back
Love the service!will be returning
I come here to get my nails done semi-regularly and I really love this place. The ladies are really nice and its busy pretty often but I can usually get in sooner than expected ❤️2021 edit: still my favorite place. I moved further away and tried some places nearby but Hollywood Nails is still my favorite. They always get the shape I like, lots of different colors and type of polish to pick from, and theres always good stuff on tv. The prices are low so make sure to give them a hearty tip. These folk are awesome and I dont want to go anywhere else.
When I went in they were so nice and helpful, so when they were going to paint my nails I decided to pay but the lady charged 30$! So I asked why and she said because it was going to be gel which I didn’t even ask for! So here they go with their “it’s good for you” and I say no that I didn’t want the gel because I like to change the color a lot. The owner than proceeds to take $5 out to return to me and she THROWS it at me, RUDE AND HORRIBLE save your time and money
I love it here and the prices are the best part. They are friendly and quick
I come here to get Mani/pedi and I dont have any issues. Always get shellac and it last for at least 2 weeks. Not as cheap as you would think by looking at the establishment, very small and gets crowded easily. Would give 5 star, but the salon is very small and cramped when full of customers and only one person can really do designs or up to date nail styles
Went there today around noon and waited for 30 minutes or so as it was kind of busy, but it was worth it! The process was quick and got exactly what i wanted!! Would definitely go again and most likely keep that as my go to place for my nails :)
Great job!
Best price and service anywhere!
Horrible 😫😫look at my nails!! Clumpy hawk beaks😡called and the lady said no customers, I go home... 😅I get there fifty million people getting nails done.. Then I asked for 3D art, rhinestone, and mood😅😅😅what a joke and she knew she from the start she shouldnt have touched my nails you can tell my jobs cost 120.00 and up for fill in🤦♀️🤦♀️she charged 25.00 so for that price it was basically free so someone can fix it. Please ladies dont believe the pics if you like designs and art.
Awful.
Very professional, great conversation, and they did a beautiful job for my mom and I. Definitely would recommend.
Small quaint little shop, offers full line of Mani/pedis, waxing, Large selection of nail color to choose from. When we arrived, the place was full, but the wait time was very short. Very pleasant environment. Friendly staff. They did a great job.
Worst customer service out of ALL the Nail shops in Kent, Wa ... Everyone gets what they pay for, if you like getting cheap prices on nails then this is your place! Just be prepared to get disrespected and not treated right in return. The mother which is the owner is extremely rude and thinks she can talk to you however she wants just because it’s her shop. Even though you pay for what you want she still will telll you “no it’s fine” when you ask for something to be fixed or tell her somethings wrong.
Great service. i love my new nails! they had good prices and gave me a design for free! if i ever get my nails done again this is where ill go!
I went in expecting meh service due to reviews left but I loved it! Got a full set for cheap and good quality! I LOVE my nails and am glad I went here!
Was able to get me in very fast, but the customer service was horrible. They cut my finger pretty deep and didnt seem to care. Way over priced $10 more than average price. Then to make it better I paid for shellac nails and my nails are chipped not even 24 hours later. Wont be going back.
NEVER COMING BACK!! They are so unprofessional and so rushy their nail polish is horrible I started getting bubbles on the paint on my nails, just no they are not good at all
The ladies working there are very rude and barely acknowledged me when i came in. All i needed done was a nail repair. Only one other customer was being worked on and the other ladies working were eating. I waited 15 minutes before asking if i should just come back because it didn’t seem like anyone working actually cared what i needed, and I got a very rude “sit down” so i walked out & i won’t be returning. Horrible customer service.
They do my nails really well!
Went there for the first and LAST time today. The only reason i give 2 stars is cause my daughter was happy. Rude customer service. I complained because a few of my nails were uneven and the elderly lady in there grabbed my fingers aggressively and was mad that she had to fix it. Then basically threw my hand back at me telling me to check it now, is that good enough. I literally never been to a salon like that. They work too quickly.
Definitely not going back to this place nor would I recommend it to anyone! My nails look like I went to the local grocery and purchased pressed on nails! The lady who did my nails was rude and when her daughter was asked to fix my nails, she (dtr) had an attitude! Oh and because the shop is tiny, they will rush to get you in and out; wont take their time at all!
Im only giving them 1 star because they have a good selection of colors for Shellac. BUT Ive gone here 3 times & the 3rd time was my last. I had gotten a Shellac manicure & the polish was already peeling OFF less then 2 wks of me getting them done. Not ok. & i tip generously. So dont go here. Waste of your money ladies. Ive moved on to LUXURY NAILS by Rite Aide in Kent. They are so good! They are detailed & their shop is clean!
So the lady acted like she knew how to do matte dip nails, in the middle of the process she took everything off and had someone else do them. The new lady did my nails in a way Id never seen. My nails look patchy and streaky. The lady told me they would look better if they were shiny... yall said you knew what you what you were doing... now 2 days later, my pinky nail just broke off for literally no reason.
Good customer service
Very friendly employees. They go above and beyond to please you. I didnt have a toenail and they actually gave me a acrylic toenail so I wouldnt be embarrassed to wear open toe shoes.
Simply The Best Great Service Great Staff.
Im at home crying about why Im 36 and my nails look like a 6 year old did them.... And this is AFTER I made her fix the shape once...smh
Loved
They quoted me $15 on the phone but charged me $20 once the job was done. The nail job was nice, but it felt rushed, like steps were skipped. The place was not dirty, but it was not clean either. The TV was on but the reception or something was really bad because it would freeze up and then every 60 seconds it would randomly flicker on with voice and then freeze again. The ladies were nice, but they had their young child running around which i dont think was very professional.
Horrible place my nails look so unprofessional some long some short and they overcharge so un happy to
They ladys in therr was very rude and I had acrylic nail done they made them to thin didnt even last ...do not go there
I would never recommend this shop. 4 of us went in for hands and feet. all 4 of us had issues with the nails within 2 days of service, the paint peeling off even though we were promised a month...spent 240$ and when we called with in the 2 days of this happening, we were told they wont redo them and will not refund, but were offered to come in and get redone for half price...that is not how these kind of services work. we were beyond rushed even after i made the appointment for all of us, in advanced. they made my friend wait for over an hour after they started her nails to finish them, because they had more people come in and started working on them and left her to sit at the table for an hour, i am not exaggerating....not to mention, i kept telling her that i wanted my finger nails and toe nails cut short and she kept telling me NO!! and just went into painting them right after running the emery board over them.
Quick cheap friendly. Good for a quick fix if your nail breaks.
Me and my daughter just left this garbage of a place .... They are rude, racist and Unprofessional.Found out the daughter is running this place now.... SHE IS BAD FOR BUSINESS The mom was much better Ive been here before not the best quality but the mom was sweet and professional ... I paid full price and asked why when clearly everything was wrong I couldnt stay to get it re done cause I have a child thats sick in the hospital @ Seattles Children is why I had to leave and service was bad from all ends and to leave his side to try and relax to be treated like this was wrong
Very small, pedicure chair we very worn out and hard no places to sit and wait. I ended up with nail fungus on both hand and feet.
My friend was getting a pedicure, but the lady that was doing it went somewhere else and started to eat fish. Very bad customer service
Quin is the best I come here faithfully to get a fill love this place
Very unprofessional. My nails look like trash.. I look like I need a fill already after 2 days.
I went to get my eyebrows waxed and they did a terrible job, they were slightly uneven and I had to direct her to a bunch of stray hairs, then when she kept missing the hair she laughed at me and said it was only one hair and that it was little. She did take a few dollars off the price but I will never go back there again, I can only imagine what their nails come out looking like!
Terrible job. There was no customers and they still rushed my nails and did a horrible job. They would not fix them either. I dont pay 20 bucks to have to fix my own nails... so disappointing.
Fast technicians, about the same price as everywhere else for what I had done..only way less time spent talking and more time working. It was a solid B experience . thank you!
I don’t have ordinary nails by any means and willing to have them done and paid for but I went here based on a recommendation of a friend and I regret it! She plopped a but ton of acrylic on my nails and didn’t clean it up becuz it wasn’t they way she wanted it! If I’m paying for nails it needs to be done my way not how they want it!
Customer service is so bad don’t do work professionally at all very bad service
“We don’t do long nails here sorry”
Very unprofessional
Worst place ever !! Both the mother and the girl are careless, the mother is 60 years old Or more don’t even know how to make nails still she is working and taking ppls money !They don’t want to fix anything for the client, if the client is not happy they don’t careEvery time u go is different priceDefinitely not going back to that place again!!Very rude Very unprofessional very impolite and they oblige u to get gel bcz they want to rush u as they don’t want to wait for ur regular nail polish to dryThey always ask u to pay first it’s like u r running away with 20$ !!They do always work in a rush it’s the worst place ever !!The place don’t even deserve one Star !!
Best hair place in kent!!! And very respectful and reasonable
Horrible customer service and why does it take a hour in a half to complete a pedicure by two separate people on one persons feet and you don’t get a discount or nothing. Even when they’re closed the owner will still let multiple people come thru the doors causing everyone to rush. They don’t greet you when you come in and don’t clean the pedicure stations I watched 3 different people come in at seperatw times and the station not be cleaned or sanitized just drained the water out. They always seem like the have attitudes or hate their jobs too.
SUCH BAD NAIL SALON! Never do a good job!
It was my first time here an it will be my last i got my nails done on a thursday an on monday my nails had lifting on the edges an the gel nail polish was pealing off, all my nails are different shape an length i wouldnt recommend this place an the girl was in a rush
Like they say you pay what you get lol might b cheap but youll b coming out with some ugly work...I feel a ten year can do better.
I love how I can get what I want when I want it.
Great!!! Been going here for about 10yrs
Worst nail job ever... The acrylic was very uneven, had to have taken off next day.. Do not waste your time avg money
Did shellac and after day one they were peeling. Went back to be fixed and they seemed mad that I went back, they asked me to sit down and spoke in their language the whole time.
They rush they are THE WORST nail shop Ive been to. They skip details and their work is horrid if I could give less then one star I would. You get what you pay for.
Great place!! good prices! Fantastic job!
The overcharge mean I was unhappy by using like Hollywood Mills they need to take care me better as a Im going customer I brought him to different clients for business and I still feel like I was ripped off
Horrible horrible place save your money and time. Nails lifting not even fully connected but technicians refused to take it off and start over. Don’t go
Love this place Gwen is the best for sure
The first time I went, two days later the acrylic came off, since it was a Sunday I gave it a second chance, never again, didnt shape my nails, theyre thick and lopsided, terrible job, wont go back
They do a good job and if you are not happy they gladly fix what you are not happy with
Rude fast sloppy and unprofessional ...and yes I agree steps were missing my nails started lifting after one week....the state needs to investigate this shop they are not following the proper steps in nail care.....they are more focused on getting your money then giving good service....TERRIBLE
Horrible place!! Very rude!
The mother is rude and rushes you out right after a pedicure not even letting your toes dry.
They made my finger bleed.
Love my nails
It good 😀😀😀
I got my nails done with shellac nail polish the nail polish chipped off my finger two days later they did such a sloppy job Im never going again!
Poor service.
Very good service