You aren’t going to find a friendlier, efficient, cost conscious - and genuinely overall helpful team around. I have been bringing my Mercedes 2017 C coupe here for regular oil changes, and they’ve done a phenomenal job - for a fraction of the cost the dealer charges. Also anytime I’ve needed a new tire - the same can be said as well. These folks love what they do, and their customers.
Best place ever! I will never return to a dealership or go anywhere else. Kevin, Bill and Lee are so helpful, friendly and professional. The prices are good and the service is excellent! I trust them and highly recommend them!
I have always enjoyed my visits, the guys are always friendly and helpful. I cant always say that I like paying a lot of money for car repair, but these guys have always recommended things I actually need, and help keep the prices down, while providing services that will keep me safe and on the road for the longest amount of time. Thank you
Honest and fair pricing. My first time going here i though my A-are was busted. They informed me it was just some loose bolts and was a $60 fix. My 2nd visit was with a new used car that pulled hard to the right. They put new tires and did the alignment and now my used car runs smoother, and quieter then my newer cars. Great service, fair pricing.
My experience with Warren Secord Automotive was fantastic! It’s so hard to find a great mechanic where you feel valued and not taken advantage of AND does a good job. They scheduled me around my schedule, got me in quickly, great communication through the whole process and wonderful customer service. I feel I paid a fair price for the service to my car, and when I got it back my air conditioner worked perfectly! Nobody tried to upsell me or talk down to me because I didn’t know what I was talking about. Overall, it was a great experience, and I’ll definitely be going back, thank you!
After being unable to fix my vehicle, Warren Secord tows it and tries to foot me with a $1200 bill. Good luck ever seeing that 🙄
I have been very happy with the work that Warren Secord has done on my cars. They listened to my concerns and made very reasonable recommendations. The work has been excellent and I feel very well cared for.
Great experience treated very well honest and good prices
They were great! They managed to fit me in & save me a little money. Ill be back, though I hope not too soon ;)
I love this place! Honest, fair and very nice to workwith!
The most honest and nicest mechanics anywhere. This shop is the best all around.
They literally go above and beyond for all customers. This was my first time taking my car to their shop and I will definitely be going back. Super friendly staff, good prices, and you can tell they care about you and your vehicle. Definitely recommend!
Every time I bring a vehicle to Warren Secord whether it is my personal vehicle or a fleet vehicle they handle the job professionally and thoroughly. They are always willing to help and get the job done as quickly as they can but also doing it correctly. Keep up the great customer service and and you will continue to get my business!
After 3 years of trying to use a Ford dealership (under warranty), I was really happy with my experience here. I came in for what turned out to be a battery issue and found out other things were wrong, and Kevin did an excellent job of explaining everything they wanted/were going to do very PROFESSIONALLY and also answering my questions.They let me know when they figured out it was a dealer part and had to be ordered, and gave an accurate time+price estimate. After that they even called to re-confirm that it was okay to test drive to reinforce their results. They seem to really care and my car is running better than ever so Ill be back.I will DEFINITELY be calling again when I can afford to fix my A/C and get new tires/brakes!
Decided to us this business after seeing them recommended a few times on the Des Moines Community FB page. Everyone was very friendly and they fixed everything: seat belt, antenna, check engine light, oil change and replaced valve cover gasket!! When they needed a bit more time on our 4Runner they gave us a loaner car. They were knowledgeable and timely. I loved that they wanted to see the car back in a week after the work was done on it to ensure there were no leaks or issues. I’d highly recommend them!
Very knowledgeable and care about doing the right thing. Will work within your ours and needs, as well as provide any information to your questions.
This shop is fantastic. Fair prices, great communication and customer service. I highly recommend them to anyone needing work, especially over any dealerships in the area. It’s hard to find good shops. It would be a time saver to stop trying out other mechanics and just go here. Great small business covering their local community.
Tuesday morning, desperate, decided to find a place to put new tires on my vehicle and since Im new in the area I started searching for places around. I gave these guys a try due to their good reviews and I am pleased to have chosen them.My experience with Warren was fenomenal, they did not treat me as a costumer but as a friend. They gave me a ride home so I didnt have to wait till the tires I wanted arrived then they picked me up again once the job was done; nobody does what you guys did for me.I really appreciate your service and kindness. I know where to go next time. Thank you very much and blessings to all the crew!Fredy Orozco
Excellent car repair place, the guys are very professional, responsible and friendly, do not hesitate to take your car ... guaranteed jobs !!!!...
We rely on Warren Secord in Kent for servicing and repair of our Chrysler PT Cruiser. Their staff are always friendly, helpful and efficient. The work is done well and on-time and any extra work needed or recommended is explained in a way I can understand and the prices are very reasonable. I would not want to take my PT Cruiser anywhere else!
I come here on occasion for last minute oil changes. Usually is $15 more than my normal place. I asked for a quote for a big job and they quoted $1000 more than all 5 other places I asked. Always feel like Im getting ripped off when I come here.
Most trusted shop Ive ever experienced. I wont go anywhere else.
Lee and his teammates did a great getting me in and got the tires i needed for a great price. I will be back and will be recommending them to family and friends.
Best Mechanics in the area! Clean shop. Friendly service!
Weve been going here for years! The ONLY place I would go for car service. Very friendly and reliable. They go the extra mile.
Bill and the team took great care of me. Got me in and out in the same day without an appointment, they were able to source me the shocks I needed for my rig and get them installed and me back on the road! Thanks!!!
I have been taking my family vehicles to Warren Secord for 33 years. And I will continue to do so. Obviously they are doing something right in order for me to be a customer for so long. In my opinion, they do everything right. The price is fair, the quality of workmanship is the best, And their customer service is the highest I have ever experienced in the automotive repair and service industry.
I usually take care of my own mechanical problems, being a mechanic myself. I know when some one is taking advantage of me or little old ladies. But when I went to Warren Second Automotive, they not only fixed the problem I was complaining about, they gave my truck a bumper-to-bumper inspection at no cost and I know what they found was actual facts. And allowed me to decide which ones I could afford to have fixed. I told them this truck was for my baby daughter, and they treated it like it was for there own BABY DAUGHTER. I love these guys with two thumbs up and five stars.
I took in a used car to be checked out before buying it and the assessment seemed thorough and accurate. I got the strong impression that these people are all cars and are straight-shooters. I would feel comfortable having my adult children come here.
I have always been taken care of very well. Bill runs a good shop, one I feel I could trust with any repair job.
Great experience!! Excellent staff. My truck hasnt drove this well since it was new. Awesome work at a fair price. This is shop full of people that love what they do. I will definitely have this shop take care of all my automotive needs from now on
Ive been taking my cars to Warren Secord Automotive for almost 15 years. Lee and Bill are amazingly knowledgeable and kind. I trust them completely. They have gone way out of their way to show they care, not just about my cars, but even about my family. If I could give them a 6-star review, I would. Google reviews can be confusing. You cant please everybody. In a service business, customers want their emergencies to take priority over everybody elses. And, when things dont go precisely the way they want, the business tends to get blamed, even when the business isnt at fault. No ones perfect, for sure. And, mistakes can happen. But, Lee and Bill have integrity to match their knowledge, and I cant recommend anyone more highly.
I lifted my jeep and was having major issues with the adjustments in the front and it was very unsafe to drive. I took it to see Lee and he was very knowledgeable and suggested that I might need a few other minor upgrades but ultimately he was able to adjust the front control arms correctly fixing my issue and also found my tie rod was bent, that was causing the bump steer among other issues I was having. Great shop and very honest and saved me money, Great shop and great people, I cant thank Lee and the crew enough
Great service and great customer service. The manager is very friendly and makes sure you know everything thats going on with your car with honesty. Unlike other places where they do whatever they can to take extra money from you.
My car was having a massive oil leak and I was about to call her totaled. The staff was able to locate the issues and fixed her right up! The two weeks checkup was fantastic and ensured the job was done right.
I was very appreciative of the prompt and efficient help I received.The first time I went in was because I wanted my brakes checked. They took it out for a test drive and also checked some other mechanical maintenance things. I came back expecting the worst but was told everything was still okay but I should check back in a few months for brakes.My second time I brought my Yukon in was because of an unknown leak. Again they took my vehicle right back, checked it all out and found that it was one of my motor mounts. They explained the whole process to me and then set me up with an appointment for repair. While they were working on it I asked if they could also check the balance on my tires as one of them was missing a previously placed weight, they said no problem, checked and rebalanced all, it was all done and ready to go when I came to pick it up.At both of these visits the staff was very pleasant, professional and very helpful in explaining everything and answering my questions. I plan on continuing all my vehicle needs with Warren Secord Automotive and I have already been referring others to them also.Big Thank You to All of You at Warren Secord Automotive!
Service was great, people were kind as well. Definitely will do business again.
Love your family friendliness. Always polite and attentive to my needs. You are quick to make sure Im cared for in every way. Very patient and thorough as well.Thank you sooo much!
Amazing service, quick turn around and very competitive prices.
L trust these technicians and they are always professional and pleasant to work with. Their prices are also very fair. keep it up!
Took my car in for an oil change - they did a multi point inspection and discovered a problem with the rotors. made an appt for the rotors, i asked if they could have it done by 12 noon - they had it done by 10! it was a fair price, done quickly, and best of all i did not have any problems and did not have to take it back! they did it right the first time! i will be taking my cars here for maintenance in the future and i have recommended them to friends and co-workers as well! good people good service! they care!
They explained what needed to be done and the cost involved so that I could understand. They werent the least expensive, but the customer service was well worth it. They gave me a ride back to my office after I dropped off my vehicle and they delivered it to me when it was done. Talk about red carpet treatment. I will definitely use them again!
Have been trusting Bill and his great staff for over 30 years and have never been disappointed
The guys were exceptional and friendly. The service was quick and precise with great prices.
As always the staff here is friendly/knowledgeable and extremely helpful. They always have the customers best interest in mind and treat you like family. I leave here always feeling confident that I am safely back on the road!
Warren Secord has been working on my cars for over 10 years. Just like my last visit, and many others before it, I left the shop with a no charge for service because it was a simple fix. it gives me great comfort to know they will fix my car when it needs it and not charge me for or do work that isnt necessary. I trust the Warren Secord team through and through!
What stranger can you trust that youve never met 3000 miles away. Tough assignment but Warren is that man if you ever need any automotive work done. And if you are local you should only use his services. He helped me check out a vehicle I bought ini WA. I live in Florida. Honest, knowledgable & easy. Made is happened flawlessly. Went over and above what he had to to assist in my needs. Cannot thank him enough. That is why you stay in the same location in a private business for over 40 years. Bravo to the BEST. Thanks again my friend.
I wont go anywhere else from now on. The whole team took extra care of my car and went above and beyond my expectations! I would recommend them to everyone. My car is running like a top!
I have been taking my car to Bill for over 15 years and the integrity, smiles, and professionalism especially me as a customer has NEVER changed. The personalism I experienced when I needed tires one year and Lee strongly suggested to cancelled my trip until I can afford those tires let me know it was more about my safety than business as usual. Its truly hard to find vendors who care. I highly recommend Warren Secord Automotive and Tire Factory.
They really do all they can do for an affordable price.
Highly recommend this shop!! Superior quality of work, friendly employees and Bill, the owner goes above and beyond to make getting your car fixed the easiest experience. Thank you all so much.
Always amaxong customer service. They always know whats wrong with my car and have the goods to fix it. And amazing employees 10/10
Two cars and many years, I have always trusted Warren Secord, I move to Boise to go to Bible college, I just moved back the 3 1/2 years later and I only go to Warren Secord for all my auto needs. All of you are the greatest, kind and explain what is wrong, what is urgent what can wait until the next oil change. I use to live in the south end, even though Im in Everett it is well worth the drive to know they are honest and I can trust them.
Awesome as always, family has used them for over twenty years.
Tire Pros gave me great service! Great American made tires! All while keeping my money in the local community! Thank you!!!
The team at Warren Secord is fantastic! We have taken all of our cars to them for over 10 years. They are friendly, knowledgeable, and never over-charge. If you take your car to Warren Secord, you will not be disappointed!
Weve been taking our vehicles to Warren Secord for over 5 years for repairs, oil changes and tires. Reasonable prices and always quality work. Amazing customer service and respectful of women.
From my first call to the moment I pulled my quickly repaired Mountaineer from their lot, I was treated like the most important person these car pros knew. As a single mom, I constantly fear Im being gouged or taken advantage of, but the Secord crew turned what I was sure would be an extended, expensive repair into a SAME DAY affordable fix that hasnt given me a moments trouble in the weeks since I had her towed to them. Highly recommended.
I had another great experience last week at Warren Secord. I showed up Thursday morning without an appointment since I needed TWO headlights replaced. They gladly took me in and changed my oil too. As it turned out, I needed a complete front end break job. Its comforting for me to know that when Lee tells me I need a break job, it know it has to be done. Ive been able to put 100% faith into Warren Secord and what they recommend. They have always told me what can be wait or what repairs need to be done right away. Warren Secord sets the standard for great customer service!
I would highly recommend Warren Secord to anyone that needs their honest knowledge and friendly helpful attitude. It makes going there worthwhile. As a car guy I find the atmosphere classic, down-to-earth practical.
While the price for my repair was on the high end, the customer service is also on the high end. They fixed my issue and told me about other issues to be mindful of (they gave me a coupon for future work). Repair was quick. They also dropped me off at and picked me up from home. I would go back and recommend.
Warren Secord has helped me out in urgent situations and got my service van back on the road asap so I could get back to work. There work is first rate and they do what they say they are going to do and its done right the first time every time I wont go any where else because if my van isnt on the road I cant work. Thanks guys.
I was very happy with the service. I also like the men working there, they are funny and sweet and made every step enjoyable.
Lee and bill are great. They always take great care of my car, and go the extra mile to get me what i need. I wont go anywhere else then to these guys.
You guys are great. You know how to speak to someone who knows just a touch more than the basics about cars without speaking over their head or beneath them. And you were so patient with my kids.
Disappointed. Did not meet expectations. Would be better off taking to dealer. Same price price, slower and less customer service. Fast talkers but not good listeners.
Friendly, knowledgeable guys who always go out of their way to make me feel comfortable and secure. Good prices too! Highly recommended to anyone looking for great, affordable auto service.
I wont take my car anywhere else! The team at Warren Secord is top notch!
Great, fast service for my vehicle. Was done within a day and the guys there are great.
Took my car in for an oil change. The guys there were so nice.. They found a couple things wrong with my car, but nicely told me what was wrong, and didnt pressure me into fixing anything or buying something that wasnt needed.. Thats hard to find today. Thank you!! :)
Awesome folks working here! Their prices for tires beat LS by a lot for the same tires. I would recommend them to anyone looking for repair work as well.
I have experienced honest, non pressured service. The shop is centrally located and offers shuttle service I wont go anywhere else.
Warren Secord Automotive & Tire is A.W.S.O.M.E.Been going there for several years never a issue👍👍👍Another successful visit to the shop; I guess about 20 visits now and counting.
I think its the best place for maintenance of car, just recently my car tire was flat & i found warren secord automotive & tire right place to fix it up .the job was done quickly with perfection.price are reasonable & i found very good people
Fabulous service!! Highly recommended for alignment and mechanical issues!
The Nokian WRG3 tires were a great selection guys!! For the BMW M235i X-drive, these winter tires are a fantastic. Maybe they dont have the grip as the Michelin Pilot Sports on dry pavement, but they are WINTER tires! They handle in wet great and are smooth and quiet ride. They will head over the pass this weekend and drive in slushy snow over the holidays. I expect they will do great. Thanks for the great recommendation. If the price is right, i would recommend them for any vehicle that wants a good winter tire on their vehicle.
My favorite alignment place I drive from Tacoma to these guys all the time very friendly
Took my car in due to a cylinder misfire. Was told my head gasket was breached and they would have to replace the engine for 5 grand. Did no tests other than testing hydrocarbons in coolant - no air intake or compression tests. Charged 125$ for diagnosis for essentially one test. Very disappointing overall, as the high reviews led me to believe this was a good, honest shop. I was wrong.
Thanks Guys and Merry Christmas.
Friendly and knowledgeable.
First time customer. Highly satisfied with experience. Friendly staff, great service!
Great shop and I will continue to go there for my automotive needs.
Honest shop with real owners that are nice, polite and friendly.
Best around, good small shops are hard to find. And these guys are worth every penny.
They did an Amazing job on fixing my car when I needed it the most
Way over priced. I went in for an estimate they told me almost $800. $350 for the parts. I went to a different mechanic and got the same repair and same warranty for $260. They have over a 100% mark up on their parts and try to scare you into doing work that doesnt need done. Scam artist that try to take advantage of women.
Offers an easy way to finance
Its a place that i can say Good, honest, and hella friendly mechanics.
Visited for the first time recently. Great staff. Ill be back for sure.
Great place to take your car to get fixed or whatever vehicle you have their honest there intelligent they dont waste your time and give you a bunch of blah blah blah to take your money that fair and I just like the quick service and the honest opinions about what is needed for your car.
Good people.. gone now
Great people, attitude and service. Satisfaction guaranteed
Always helpful, friendly, knowledgeable and honest. I trust them.
Good, solid shop. They do alot of restoration work.
Honest mechanics and decent people.
This is a great place to get your automotive work done.
These guys are awesome.
I took my Jeep to these guys hoping to find a good, honest, local shop. They were very nice, and made me feel confident that they could get me squared away. They very quickly proved that notion otherwise. My Jeep was making a knocking sound, and wouldnt pass emmissions, thats why I brought it to them. They claimed it was my fuel pump that was making the noise, so with my permission it was replaced. That turned out to not be the problem. I gave them very specific instruction on what to look for, and they clearly didnt take note of that. The knock was very obvious, and came from no where near the area the fuel pump is located. We found the problem area, and they ignored it. They wanted to remove my oil pan to look for problems, and I told them NOT to remove it, cause I knew the knock was coming from my timing chain cover. They removed it anyway and made a repair I didnt request. After that, the carb specialist tuned my carb to pass emmissions. However, it ran like garbage, and he left all the bolts on the top of the throttle body less than hand tight, then jerry riged the jets to lean it out. I ended up fixing that myself. He then told me God, I wish I could take that oil pan off to take a closer look (You already had it off bud) Why would you completely ignore the timing chain hitting the timing chain cover? That was clearly the issue!In the end, they had my jeep for about two weeks, I paid several hundred dollars, my rig bearly ran, they disconnected my choke for a reason I cant explain, I got a new fuel pump I didnt need, and my oil pan was removed against my request to straighten some bent edges. On a positive note, it did pass emmissions.I wouldnt reccommend Warren Secord to anyone. Not even someone I dont like. Next time Ill be performing the work myself. Too many bad shops around here!
Its a fair experience they seem reasonable
Excellent service and a fantastic staff!!!