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R Js Auto Pros Inc.
310 Tallmadge Rd, Kent, OH 44240, United States
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R Js Auto Pros Inc.

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Ro
Review №1

My 2015 Chevy truck would crank but not start. I tried following YouTube fixes but could not solve the problem. RJs got it quickly. A bad fuel pump relay. Cost was reasonable and about what I thought it would/should be. Solid explanation of the problem. They even labeled the new relay and gave me a spare in case there is a problem in the future. Will definitely use them again if I have other problems.

Jo
Review №2

Incredibly fast and accurate work priced right. I highly recommend RJs.

So
Review №3

Not only did they give me a price that was half the price estimated by the dealership, they have detailed explanations on all work even loaned me a vehicle to drive while the car was in the shop. I dont see myself ever going to another mechanic for anything thats not an oil change (which they do here as well) When people say they treat you like family, this is what they were talking about.

Ma
Review №4

Ive been going here for almost a decade. Their service is not among the best, it IS the best. Theyre genuinely polite and my car is always done quicker than expected. I would recommend this auto family for as long as they are around. Thank you so much RJs!!!

Ke
Review №5

Working in healthcare on call 24/7 makes it really hard to schedule work on a car. I got to say they got me in next day put 4 new tires on. They are all kind and happy to help. Good pricing and better service.

La
Review №6

Good people, great techs and a caring owner..Prices are high. But if you have the money noones going to take better care of your car or truck

Je
Review №7

They always do excellent work on our vehicles and they are honest.

Te
Review №8

Even though I go there because there is something wrong with my car, they are the nicest people and I know they give the best service and the workmanship is first class. They always make me feel comfortable.

Ki
Review №9

Staff at RJs is friendly, informative, and did an awesome job with my car. Called promptly to discuss repairs/issues & finished faster than expected. I would highly recommend this place to anyone!

La
Review №10

Went to this shop after my car broke down out of state. Towed it to them after a different shop pretty close didn’t want to take care of it. They pushed me ahead and got me back on the road the same day. Very honest and friendly. If you live in the area I wouldn’t go anywhere else! Fair in price and reliable. HIGHLY HIGHLY RECOMMEND.

An
Review №11

Thank You, RJs! The Tortoise (Hyun SF AWD/alignment, AFTER...yanno). Today, with apprehension, drove it. ME: Wait, this is actually...feeling normal?!And, team/time effort. My Pop.After all the work, its awesome! Im the apprehensive toddler taking first baby steps, so, Seriously, THANK YOU!

Ri
Review №12

Very honest place to deal with

Da
Review №13

Always fast, efficient and friendly service!! Weve been loyal customers for about 7 years now, highly recommended!! Hope you get Jesse to wait on you!

Je
Review №14

Great place. Great service!

Ji
Review №15

Where can you find a mechanic or a shop you can trust and who cares about your car as much as you do??- RIGHT HERE PEOPLE! This is a locally owned family shop that gets 99% of its business from customer referrals and repeat business. That tells you the story right there. Fair prices, trustworthy work and a family atmosphere. Anyone that has used RJs for automotive service is still using or recommending them to their friends and family.

St
Review №16

If you want a local, friendly, and honest shop then look no further than RJs! I know many people who take their vehicles to them and have always had great results. I am very particular with my vehicles and usually only go to the dealer for service. This time I decided to support my local community and Im so happy I did. Upon picking up my vehicle I discovered they are very careful with customers vehicles and are very detailed with their work. If you are someone who is looking for a dealer alternative like I was, you can trust RJs with your vehicle!

So
Review №17

Top notch service. Excellent staff thats honest.

Cr
Review №18

Good people doing quality work

Ro
Review №19

Excellent work and treat you well. My go to place to have repairs done to my vehicle.

Wi
Review №20

Honest and fair service. Wonderful employees and ownership! Highly recommend for your truck and auto repairs.

Je
Review №21

Could never get a hold of anyone.

Jo
Review №22

A great local honest shop that has always done right by me. Jessie and all his people are super nice and knowledgeable. Ill be coming here for as long as I have a car.

Ch
Review №23

Great place and ever better people!

Mi
Review №24

Ive been pretty fortunate to find good mechanics wherever Ive lived but RJs has got to be the best. The staff is always friendly and takes the time to explain what the issue is and what the possible options are. Prices are fair and work is completed quickly. I decided to give these guys a try several years back when I found out our local police department trusted them with their vehicles.To provide an example of the character of these guys, I had a 14 year old vehicle that I took in last year to have some work done on. It was a pretty solid car, but repairs were becoming more frequent due to standard wear and tear. I dropped the car off in the morning and they called in the afternoon wanting to know how much I liked [my] car. It turned out it was going to need some pretty extensive work beyond what I had requested. They provided an estimate to repair everything and it was going to be right around what the blue book for the car was worth at the time. Rather than repair it, I traded it in for a new car at a local dealership.It would have been easy for them to fix what I requested and then hit me with the news that it would need a lot more work when I went to pick it up, thus guaranteeing another $2,000 out of me. Instead, they called me before doing anything at all to let me know that it might be time to just trade this one in, rather than continue to sink money into it.When you find a shop like that, you hang on to it. Theyll have my business for as long as I live in the area.

Br
Review №25

Great people

Mi
Review №26

This is my go-to place for car repairs. They are honest and up front. Jesse is great!

Jo
Review №27

If you want to be treated fairly and honestly, there is no other place to go. Prices are fair but the service is exceptional. I am in the customer service profession and I go to Rjs for a reason, they treat me as I expect to be treated, if not better.

Ma
Review №28

RJs is one of those shops you find that you want to hold onto forever. They are friendly, honest and genuinely want to help. This is a family owned business that understands that how you treat people makes a difference. I will always take my vehicles to them for things I cant do on my own, and know that I will be well taken care of. Highly recommended.

Ni
Review №29

A great family run business. They are people you can trust to be honest about what you really need fixed. The staff are friendly, helpful, and kind. They always take good care of me and my car. This is a shop you can feel comfortable sending your family and friends to, especially if their automotive knowledge is less than stellar. RJs will take good care of them. They never try to trick you into spending more than you need to. Honest, reliable, kind service. If I could give them more stars I would.

Ni
Review №30

Only shop ill take my vehicles to. Ralph is a great guy and focuses on, not only fixing vehicles right the first time but also customer satisfaction.

Us
Review №31

Fixed issues that another shop did not fix and also showed me issues that I just paid to fix was not even done. Very honest and trustworthy.

Jo
Review №32

Other reviews suggest this is a good shop, and hopefully it is. However, I left a message with them after hours when I needed an urgent brake repair while driving through Kent (about 80 miles from home), and they never called me back. They should have at least called the next day to tell me they couldnt fit me in. Fortunately another shop in town called me early the next morning and took care of me.Follow up: shop called me back after the review was posted and it sounds like this was a mix up in their phone line system. They are working to correct it -seems like they are trying to do things the right way for their customers.

Ka
Review №33

Absolutely incredible place to bring your car. You will be treated exceptionally well, as they will go above and beyond to help service you, and take care of you. They do wonderful work on European cars and have earned a customer for life. With the unprecedented amount of respect they give, and how well they communicate with you whats wrong, youll always feel like youre cared for.

Pa
Review №34

Ralph got me in and out quickly, and the problem was fixed... Great shop! Im moving back from California, and Im glad I am I found a place I can trust!

Ri
Review №35

R Js has taken excellent care of my familys cars. On my 2007 Acura MDX, Jesse has always provided perfect guidance on the issues of an older, aging vehicle. Instead of making costly repairs that may not be needed, he always advised me with cost and value in mind. Knowing that Im on a budget, he even helps me prioritize my maintenance plans. Believe me, over the years, Ive been to shops that scared me into a fix, or charged me a fortune for repairing a vehicle that should really just be traded in. R Js is just the opposite. My son bought a low mileage, used Toyota truck. When the steering went out on it, R Js could easily have talked him into making the very expensive repair, especially since he just bought it. Instead, they advised my son very well, recommending he trade the truck in, as it was completely rusted underneath....R Js had forgone a lucrative repair in order to do the right thing. I am very thankful for finding an honest and extremely competent automotive repair shop.

Ke
Review №36

They great service at a reasonable price, they are my goto for all my automotive needs

Na
Review №37

The service here is top-notch. The mechanics really know what they are doing and dont try to add additional things that are not needed.

Hu
Review №38

These guys really saved my butt. Fun and honest people with a beautiful shop. I broke down here between New Jersey and Colorado. I had nobody around. They treated me like family and put in overtime to get my car fixed fast. They did not have to do anything for me that they did. I almost faced major engine damage and they got my car back in perfect condition. I sailed to Colorado with no problems after leaving their shop. Does not get any better than RJs Auto Pros!!! 10 out of 10 for sure.

Jo
Review №39

Very thorough, relatively fast service. Didnt con me into anything.

Fr
Review №40

I have mixed feelings. The first job I had done on my heating and air seems to have been done well (knock on wood!) Then I had new pads put all around. I get home and everything seemed fine and parked vehicle for a few days. Then when I went for a good drive a knocking began. I thought maybe it could have been a wheel not tightened properly but of course it was a weekend so I had to w. ait until Monday. Took it in and they gave me an estimate of $1000.00 for front suspension on my 2013. I left and the knocking had quit. So the wheel not being properly tightened obviously was the issue. Suspension feels fine to me, will get a 2nd opinion and see...

Ma
Review №41

Excellent repair shop. Everyone is friendly and kind. I appreciate their honesty regarding any needed repairs. 👍👍

Li
Review №42

Great prices, excellent customer service

Jo
Review №43

The service was great. Happy to be there.

Wi
Review №44

This place is fantastic. Needed rear brakes done and an oil change and they had my car less then a day. I work right around the corner and will be coming back for more service.

Ju
Review №45

Excellent service, but even more so, the people are wonderful. This is the only place Id go for service. Great people!

An
Review №46

My husband and I love everything about RJs Auto Pros. We never have any concern when we take our cars to get serviced. Their honesty and friendliness is what we get each time we stop in.

Mo
Review №47

They are honestly the best mechanics I have ever encountered. Everyone here goes above and beyond to help you. I wouldnt take my car anywhere else.

Je
Review №48

Never again Overpriced for work done. Cut corners. Delivered truck back to me with two plus gauges not working and no gas. “Runs great”. You would think they would notice upon delivering that gauges didn’t work and on empty.

Ri
Review №49

Attention to detail, making certain the customer knows how important they are, and satisfied with the repair beyond the sale along with genuine friendliness makes RJs the only repair shop for me. I am sorry I had not tried them sooner. They are very fair with their repair pricing also...

Ja
Review №50

Best service and staff. I wouldnt trust anyone else with my car. These guys are the best

To
Review №51

These folks do a good job. They have always treated me right. If your looking for cheap inferior work...move along..nothing to see here...

Jo
Review №52

They are very helpful staff. I had an issue where I thought I needed to replace my windshield wiper, but turns out I just had a loose OE screw and the mechanic tightened it free of charge and I did not need a new wiper.

Ja
Review №53

Very professional. They staff excellent mechanics. The people in the office are friendly. They get repairs done quickly. And its done right the first time.

El
Review №54

Expensive but they do it right the first time. Worth the money

Er
Review №55

It is so hard to find a repair shop that you can trust after getting screwed before. So far we have been please with RJs. We have had work on two different cars multiple times and been very satisfied.

Th
Review №56

DO NOT USE THIS COMPANY. We did not have a good experience. They did not put oil back in the vehicle we had fixed there. They will not stand behind their repair. I will never use this company again. Everyone should avoid this company.

mi
Review №57

Great repair shop they are super. I highly recommend them.

Ro
Review №58

Professional and honest

ja
Review №59

They keep the cost Affordable !

Ja
Review №60

Top notch family owned service!

ke
Review №61

They do a good job and really friendly

No
Review №62

If r j is there your treated better.

Ro
Review №63

Good service, workers were nice and personable. Called in the morning for 4 new tires, had them finished the same day.

Je
Review №64

Great service. Terrific staff

Sa
Review №65

Never had a problem with anything they have repaired.

Mo
Review №66

The most honest folks I know!

Lo
Review №67

Honest, reliable, best car repair shop around

Do
Review №68

Good place to have work done

Bi
Review №69

They always take care of me

Ru
Review №70

Loved it

Se
Review №71

Great service

Information
7 Photos
71 Comments
4.7 Rating
  • Address:310 Tallmadge Rd, Kent, OH 44240, United States
  • Site:http://rjsautopros.com/
  • Phone:+1 330-673-7767
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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