Mazda of Kent made my car buying experience a breeze. The staff are professional and knowledgeable. I would recommend purchasing a car from them. Devante, Bo and Stephen were so helpful and and a pleasure to do business with. Thank you. I love my new Mazda.

This dealership is awesome!!! Aaron McGhee is the bomb. He was so patient with me and he got me into a great car. I will always recommend this dealership and Aaron to help anybody that is looking for a car. Everyone was so nice and respectful. There is still good people that is in the world and I really appreciate you all. Thank you so much I love my car.

Awesome! This was the most seamless car buying experience that I’ve ever encountered. I applied on line. Got a call from Mitch. Scheduled an appointment to come in. Took a look at their inventory online. Saw a car I liked. Called Mitch and told him the car I was interested in. Came in to my appointment the next day. It was Mitch’s off day but Seth had the car ready for me to test drive when I got there. The car was all that! Mitch and Seth are the BOMB! Very personable and they made feel like more than just “a sale”. I still wasn’t too confident that this would come to fruition though, due to my less than perfect credit situation but Steve made it happen for me and shared some financial tips and tools with me to put me on a path of successfully rebuild my credit. This group is the Dream Team. They put me back in the car that I’m accustomed to driving...I am thoroughly pleased. Will recommend this dealership to others for sure.

I browing around late in the day and felt overwhelmed. Iwas approached by Ty the saleswoman, her approach was very pleasant, she asked a few questions to help narrow down my search which was very helpful. she took her time and explained the process Im a first time buyer she was very informative and her patience was impressive because of this Im choosing to purchase from Mazda of Kent Ive been to a few other dealers and I felt they just wanted the sale. Ty was very professional she gave me a great experience. Ill be returning in a few day with my husband to make my first big purchase. Thank youTy for being who you are a BLESSING ☺☺

My experience with the staff (Marc, Michael and Steven) was amazing! We drove from Detroit, MI to Kent, OH for making the deal on a CX-9. I spoke with Marc and Michael before I decided to drive for 3 hrs. I made sure Michael was well aware of my budget and my needs before he ran the numbers. I was surprised to see how Michael helped me stay in my budget by giving me best deal in the Kent, OH area on the vehicle we really wanted. There are some other dealership who tend to push you into some other car just so that you stay in your budget. I would not hesitate to go and buy another car in the future from this dealership.Customer Service was top notch. No complaints!

Ty was so great to work with ! She is a very genuine and funny person. I felt no pressure throughout the whole deal. I actually bought my car 3 months ago but when I went in for service the other day she walked over and greeted me, I wasnt having the best day but she definitley lifted my spirit and was impressed she took time to say Hello to me with how busy it was. I will definitely be referring her to family and friends. It was a 10/10 experience.

Friendly, fast service even with the construction going on. Ill keep coming back to have my car service.

In spite of the horrendous mess of a parking lot, I believe the folks at Mazda of Kent are worthy of 5 stars. After all, while a shiny new showroom would be nice (I understand theirs will be done in September) I was there to see the car and the people. And, in that regard Salesman Marc Wittenberg, Manager Seth Callig and Finance Manager Stephen Colon were solid citizens. They gave me the pricing I wanted on the new car as well as my trade-in. Ultimately, that counts more than the showroom.

I received a letter from an employee from Mazda of Kent (initials S.C) about a bankruptcy specific program. I explained to him exactly where I was in the bankruptcy process, and that I had a co-signer with next to perfect credit as well as a few thousand dollars down. I also explained to him that I was concerned about multiple credit inquiries. I was told that Mazda of Kent would be able to be of service to me. Throughout the process the associate wasnt very responsive, and after 11 inquiries on my credit report, I was told that we had to wait until I received the discharge paperwork. Since they already knew where I was in the bankruptcy process, I felt like the associate was just telling what I wanted to hear to get a sale. I never felt valued as a customer during this process and have a very negative outlook on car salesmen in general as a result of this experience. Im totally fine with the outcome, I would have appreciated being told that from the beginning. I sent over the letter I got from Mazda of Kent to another Mazda dealership, and they told me the same thing S.C told me, immediately.

Purchased a 2019 Mazda MX-5 Miata over the internet, contacting Mazda of Kent from my home in New Hampshire. Worked with Seth and Tyana by phone and email. Flew out to pick it up and drive it back (road trip!). It was a very good experience, straight up, no issues or pressure. The car was just as described, and I was on the road in a few hours. Love this car and recommend the dealer.

Was here to buy a car and I did. Love this place. Everyone was very nice. I love my little ecosport. Its my Barbie car the kids said.

My husband and I drove down from Michigan, about 3 hours away, to look at a Mazda CX-5 GT. We worked with a few people along the way, all of whom were awesome. Ty took our initial inquiry and sent detailed photos and video of the vehicle and answered any questions we had, Aaron helped us through the whole purchase process and was very personable and informed, and Steve was very fast and kind when dealing with finances. Buying vehicles has always been pretty stressful for us in the past, but Mazda of Kent made it super easy! Thanks everyone, I love my new Mazda!

I wasn’t to sure I was going to trade in my car. I was just looking. I went to a few dealerships & walked out. Just didn’t get either good customer service or the correct numbers & lastly getting pushed into a vehicle that I didn’t feel good about! I went into Mazda Kent a young man came out & greeted me friendly & relaxed! We worked on numbers for trade in & vehicle I was looking at but just didn’t think it was in my budget & out of my league with all the extra bells & whistles I could ask for! Then another nice man helping with a number I could afford! Gave me a few options & I got test drive a couple more vehicles! Another man joined the party & gave another choice that was a game changer to wear I could get the vehicle I didn’t think I would own & even brand new with 170 miles at a low interest & very affordable payment. I got more on my car trade in & the numbers worked for me. Thanks to all the folks who worked with me made feel it was my choice ! I highly recommend Mazda Kent . Feel relaxed & not forced . I feel so safe in my vehicle! Here to find out when the sales guy handed me my new car keys I was his first sale!! He did a great job!

ASK FOR AARON! Aaron helped us pick up a 2018 Mazda CX-5 at a very reasonable price. He let me and my wife have plenty of time to consider all our options and gave us the best deal available. He went the extra mile showing us everything about the car even after the sale, and followed up with us to get some light cosmetic scratches taken care of by one of his guys. Cant recommend Mazda of Kent and Aaron highly enough. If you want a Mazda, this is your guy 👍

BE AWARE if you buy a used vehicle it is AS IS. They will not work with you even if it’s the next day that something happens. Paid over $20k roughly a few months ago for a vehicle and already having an issue. GO SOMEWHERE ELSE!!!

I am so happy with my new car, I really appreciate the patience of Tyana. She was very understanding and professional.

Be aware of buying a used car from them. My husband bought a 2016 town and country and paid over $17k, the car already has an issue and it will cost him more than $500 to fixNot satisfied with your service

These guys always take good care of me. Without fail always available to assist in any way they can.

Very pleased with my experience of buying a car at Mazda of Kent . My sales lady, Tyana, was quite patient, extremely knowledgeable, and non-pressuring. The respect she displayed towards us was very refreshing. She will get our repeat business!

Great place to purchase a vehicle! The staff is friendly, attentive and efficient! The gentlemen in finance are awesome and make the overall car buying experience a smooth and easy process! Would definitely recommend!

Michael D made my first new car purchase an amazing experience even with everything going on in the world highly recommend working with him.

We recently traded our 2010 caliber with Ryan. We had a little bit of negative equity left and went to 3 other dealers before here. They called the day after I filled out the form to prequalify. They listened to our situation with not having much down, bad credit and still owing on our current car. They were able to get us into a payment that works for us and a safe and reliable car. We ended up going with a mazda 3 which we love. Its a beautiful car. The sales guy Ryan was amazing and spoke to us like humans and not a robot. The entire place was super respectful and wondering with our family. Steven was our financial guy and he did his absolute best to ensure we were taken care of. These guys are heroes without capes. If you need a car, go here. Ser ryan and steven will take care of you. They wont give you a ridiculous payment, they arent gonna set you up for failure. Its worth it. I promise.

Upon entering the dealership, I spoke with Michael about purchasing a new vehicle. Michael went above and beyond in the process of purchasing the vehicle I fell in love with. Steven, the finance manager, also went above and beyond explaining everything in the financing part of the deal. At not one point in time did I feel pressured to bring more money to the table or buy a specific car at all by Michael. He was a pleasure to work with and I’d recommend this dealership to anyone looking to purchase a Mazda or any other make from this dealership.

I just leased my second Mazda CX5 from this dealership and could not be happier. Everyone at Mazda of Kent works to make this a great dealership from the service department to sales, finance, and management. I came in knowing what I wanted but expecting to have to downgrade due to a change in life and financial circumstances. Instead I walked out with exactly what I wanted and stayed within my budget. I was given options of further upgrades at modest budget increases, but was not pressured to do anything beyond what I was comfortable with. I worked with Tyana, Aaron, Steven, and Jeremy and would not hesitate to do so again.

Buying a new car was stressful, but Marc and Mike were so patient with me. I came back multiple times to test drive the car and they even let me take it out over night. Marc was extremely knowledgeable about the models and trims, which helped reduce time in the dealership. Their whole crew is very personable, so you cant go wrong at Mazda of Kent.

I couldnt have been more pleased with my experience here. Aaron and Shane went above and beyond for me during ever step of my car buying experience - especially considering I bought the car without ever seeing it! They made the process so easy and were there for me for every step and question along the way. It was a no-brainer and I was happy to drive all the way to Ohio (Im from out-of-state) to go pick it up. Couldnt be happier! The team at Montrose truly does go the extra mile for you.

This is the first time I’ve ever had a positive experience with a car dealership.Everyone that I spoke with was friendly and personable.I went in looking for a Mazda3 (but really wanting a Mazda6), and they were able to make the Mazda6 happen.We sat down and went through the cost and fees associated with buying my car, so I understood what I was paying for.Michael and Marc were great to work with...overall extremely pleased! 😃

Very happy. Got me in same day and fixed in 2 hours. Thank you.

It all started with multiple letters sent from this salesman name “Michael D.” After leaving several voicemails and not receiving any return calls I decided to look elsewhere.One month later I started doing some research on Mazda history. The symbol and its meaning is what inspired me to shop on Montrose Kent Mazda Website from there I decided to call the number listed on the website and leave a message for this mysterious “Michael D” I received a call back within hours from a sales manager, no not Michael🤣🤣 but a very helpful man who worked with urgency to get me into my New Mazda Sport!

This reviews is for the sales team. I got the feeling right away I was being screwed when I was buying a car last October. Turns out I had over $1000 worth of work in the first two months.If the car you’re looking at is at or below market value something is wrong with it. And in my case they didn’t tell me. I was told multiple people were looking to buy it and I was pressured to buy it that day. Fell for it hook, line, and sinker. I just wish they would have been more straight forward with the issues. That way I could have negotiated price, to balance out the repairs it needed off the lot.Maybe the Mazda dealership closer to Cleveland is better.

Arron McGhee and Steven Colon are the best and Im not just saying that because out of all the other places I searched for financing for a car nobody would do except for these guys right here are the best in the world thank you guys

Very friendly and helpful staff. I recommend to anyone who’s looking for a car I was very pleased with the car they picked out and just the overall experience

Marc W. & Steven C. were excellent. Both took as much time as I needed to explain the lease and all the accessories on my 2021 Mazda CX-5.

Michael and his team were fantastic!!! Michael went out of his way to make sure I was fully informed and satisfied with my purchase. They got me in a car that far exceeded my expectations. They have a customer for life in me and I would recommend them to anyone. Thanks again Michael for a great experience.

Drove 230 miles one way to buy a 2018 Mazda CX5, I asked exhaustive questions and asked for many pictures. When I got there I discovered an obvious dent in the hatch lid. When I asked the sales manager and internet sales associate about this obvious undisclosed flaw they both claimed zero knowledge of it. I find that hard to believe since the car had already gone through their delivery process and detail . If I could see it so could they ? 460 mile round trip wasted.

I bought a 2016 Town&Country last month, I know it’s as is, but when you buy from a dealership you expect them to do at least a multi inspection. The car came with no spare tire or the tools for it. Today I noticed the car is shifting hard when you drive, I took it to the dealership and they said it needs a relearn and flash because the fluid is dirty, and it’s going to cost me around $500-$700.Very bad experience and I don’t recommend this dealership for a used car

Purchased a brand new 2019 MX-5BEWARE: My experience at Montrose Mazda Kent appeared to start off on the right foot, but then ended on a much lesser note. As an out-of-town buyer, I would advise anyone from purchasing from Montrose Mazda in Kent. My experience is outlined below:RE: Sales. My experience in working with Chris (Sales) and Shane (Sales Manager) started positively but ended poorly. I didnt negotiate the purchase price as they had already discounted off the MSRP, however I asked for the appearance package at a discount, which they agreed. Once we agreed to a price, I promptly placed a deposit over the phone and we agreed to a delivery date (and time). I purchased a plane ticket to pick up the car and kept them up to date on my arrival time. Heres where it started to fall apart.1) Promised Accessories. Unfortunately after arriving at the dealership to pick up my car, they told me they were only able to install 1/3 of the appearance package because the parts werent delivered (shouldnt they have check availability/delivery prior to agreeing to purchase and delivery?!?). They only charged me 1/3 of the price, however for me to get the remainder parts installed it was going to cost me quite a bit more because my local dealer in Florida wants full price for products and install. The net $ impact to me is an additional $500. Montrose Mazda didnt put any effort in trying to help me complete my purchase.... they basically wrote me off after I left the dealership.2) Finance. I had a schedule of arrival and kept the dealer up-to-date on my arrival hours and minutes in advance. After arriving, the car wasnt ready and I ended up waiting two hours to get into finance. I had a long drive back to Florida and was anxious to get going before it got dark out and the roads getting icy. They had all my information and I shared with them my intent was to get in and out pretty quickly - but that didnt appear to be important to them. Thats fine, just annoying.3) Detail. The car was also VERY poorly detailed - I wouldnt trust them detailing the car - and Montrose Mazda actually acknowledge this themselves. The interior still has white tape on it (see pictures) and they used a protectant on the dash that I dont believe was appropriate for the material. I think they have a high school kid responsible and he doesnt have any clue on what rags/products to use on the car.4) Delivery. There wasnt one. I was basically given the keys and shown my car in the parking lot. Actually - I cant even find the valet key as I dont believe they gave it to me.Having recently purchased cars at BMW (2015 M4) and Land Rover (2017 Discovery), this dealer feel flat in comparison. I wish they would have been up front with me on the accessories (I would have waited), been a little more diligent in getting me in/out of finance, and had the car property detailed for owner delivery.

Michael and the rest of the sales team at Mazda were beyond helpful. He was professional, honest and answered all of my questions quickly. I would recommend this team to anyone looking to get into a new car!

Had a great experience at Mazda in Kent today! Excellent service! Treated my kids with snacks during the paperwork and made us feel like family,

My dealings with Mike D, and 2 other sales Reps where great!!! Mike got what i wanted in quick time, got me approved, and had my Truck ready for pick up the next day....Fastest car iv ever got..lol

I bought a car from them three years ago and the salespeople refuse to stop calling me with new sales pitches - even though Ive asked multiple times to be removed from their list and have repeatedly informed them I live in a completely different part of the country now. I didnt have a bad buying experience but frankly I would never recommend them now; the calls are obnoxious, pushy, and unwanted.

Today’s ability to shop online and obtain upfront pricing for new vehicles and (trade-ins) is appealing. But the true deciding factor is still superior customer service. My recent car buying experience at Montrose Mazda of Kent inspired this review. And by the way…I don’t do many reviews.Like many of us…I sent the same email to three Mazda Dealers giving them my contact information, the car of interest, and my trade-in vehicle information. I figured all would reach out via email, text or phone that day. All three fired back an email, but only ONE reached out to follow up…Montrose Mazda of Kent.The professionalism of the salesman, Marc Wittenberg and the rest of the Team from finance manager, trade-in manager to GM were all commendable. If you want the best customer experience, I highly recommend Montrose Mazda of Kent.

Top Notch service! They went to great lengths to make sure we were satisfied. They made filling out the paperwork simple, and found us exactly what we were looking for. There was never pressure to accept things that didnt fit our needs and I would recommend them to anyone. Brian Henderson was very helpful and got us a great deal!

Brian was super helpful, flew in from Oklahoma and he picked me up took me to the dealer and made sure the process was fast and smooth. Highly recommend this place!

GREAT place to buy! Worked with Mike and Mark, they were so great! Really friendly, down to earth and to the point. All the guys here were wonderful, they were honest and i never felt pressured or rushed. I highly recommend you stop in if your looking, they will be super helpful! LOVE LOVE LOVE our new Mazda!!

Amazing people !!!! I got 2 flats on my way in to trade in my vehicle, with the grace of God my salesperson made sure me and my family was ok, helped with towing, continued the sales process after hours due to the inconvenience which was a blessing because I live an hour away from their location. Last, but not least I received the deal of an century ! Thank you my Mazda Family ! Thanks again Steve C, Mike D, and Tia !!!!

As someone coming in to purchase their first car, I had a great experience! I would highly recommend anyone looking for a new car to check them out! Definitely ask for Aaron or Mike! The both of them have helped me tremendously!

The whole process was very easy and great customer service. Will recommend to friends and the car was spotless inside and out. Marc was great to work with and was very helpful in providing me all the information I needed.

I love the customer service...I will recommend this place to everyone....to get a ride

Great Experience. Very helpful salesmen willing to make the car buying experience so pleasant. Thanks guys!!

Best car buying experience my husband and I have ever had! Very honest and respectful! WE WILL BE BACK!

Dislike dealerships.....not this one!! Great experience, quick and to the point.... no run around, and didn’t feel like were a swarm of bees..... polite...and only gave me vehicles in the price range I wanted. They didn’t try to force you into buying a car 🚗 Micheal is one to ask for when you go to Mazda in Kent

We were treated with respect during the entire process of buying the vehicle. Brian HendersonIs very knowledgeable about the Mazda SUV we purchased. Their “finance guy” Tom got us a great interest rate and what a pleasant personality. Also Shane helping out on financing when Tom was with another customer. Great team to work with. We will return!

I inquired about the vehicle I wanted on Monday, Jason responded shortly thereafter with a call and email then we set an appointment for Wednesday. Upon arrival I was helped by Brian who was very helpful and personable. The entire process was quick and precise and within a couple hours I was driving home in my ideal car. While I only named two individuals the entire staff was awesome and the experience went as well as it possibly could. Very happy customer

I had a wonderful experience at Montrose Mazda in Kent with Michael and Aaron. They were very kind and patient with me as I was very indecisive. It all worked out to my advantage, thanks to them 😁

Normally 5 star but they are under construction right now.

Ive been car shopping for a few months and have to say working with Michael was the most amazing experience!!!! He got me a deal that was unheard of for my situation. He went above and beyond!!! I would urge anyone to go see Michael, the customer service was extraordinarily exceptional.

I talked back and forth with a dealer for 2 days about buying a used car. We talked about price, features, etc. I told him I would come out at a set date and time to buy the car. I was coming from PA (about a 2 hour drive). The salesman sold the car to another customer AS I WAS DRIVING TO THE DEALERSHIP. He didnt even have the guts to tell me himself, so he had an associate call me 15mins before our appointment to inform me the car was sold. So I drove 2 hours one way for nothing. Would never do business with anyone like this again.

As an out of town buyer, Micheal took care of everything for me and made me feel at ease. He made sure everything was good on his end while I was able to tie things up on mine (financing and insurance). Michael was quick to respond with any questions. I would drive back to Montrose Mazda for another vehicle. It was hoot driving the MX-5 back home!

I have been looking at the Mazda cx 5 Touring for 2 years. Today I worked with Michael at Montrose Mazda and had a wonderful experience. He was super easy to work with, and was willing to work with my budget. Brian also helped me during this process and they were both super awesome! I will definitely recommend them.

Outstanding Experience -- We were in a situation from Covid-19 and we reached out to Mazda of Kent to help. Within 24 hours later, were on the road again with a great new rate and vehicle from Jeremy and his team at Mazda. -- Even more impressive, Mazda includes a 7 year warranty.. Wow! A++ service and vehicles -- We really appreciate it!! --

I visited Montrose Amanda Kent on Friday Jan 10, 2020. I must admit Brian Henderson is the best car salesmen I have ever dealt with. Very personal and professional. I had a no hassle no pressure visit. I love my purchase. Thank you Brian and Montrose Mazda Kent, you guys are the greatest.

After a number of poor experiences at other dealerships, these guys really made the car buying process a breeze. Marc and Mike were friendly, professional, and just made me feel very relaxed and comfortable in a situation thats usually tense and stressful. Tom in finance was great and got me a wonderful rate. Wasnt stuck there all day waiting on paperwork either - 3 hours tops. I wish I had come to this dealership sooner!

Jeremy and his team did a phenomenal job! We completed everything on line. Quick, easy, painless, definitely the best car buying experience I ever had.

I stopped in to test drive a model I was interested in, Brian Henderson stopped out to help me out and took the time to let me try a few other models they had on the lot. After trying a car I ended up loving, Brian helped me get a great deal and serviced another vehicle we bought at Montrose a few months earlier. I was really impressed with the service - I would recommend them, and especially Brian, to anyone.

My experience at Montrose Mazda was awesome. I went to a few other dealerships that would not give me an approval for a vehicle at all. I came here and spoke to Jeremy and Joby, and they were able to get me into a very nice SUV with great monthly payments that I can afford a month. I very much appreciate them for giving me a second chance to work on my credit.

Quick professional service. They really appreciate doing business with their customers. Brandon was my sales associate and he was attentive and explained things to me in detail. I especially appreciated the sales manager Shane and the owner Jeremy who created a deal perfect for me! Thank you Montrose Mazda!!

Drove all the way from buffalo and Mike made me feel very comfortable he was very helpful and pleasant!!! I am very excited I have the car I searched for with a low payment very pleased.

I was looking for a vehicle with little to spare, without a moments hesitation, I was referred to Mike at Mazda of Kent by a trusted friend of mine. Needless to say, my trusted friend has become even more after my experience with Mike at Mazda of Kent. He was very easy to work with, (this could get long for how much detail I could emphasize on for others NEEDING LIKEWISE TO KNOW they just don’t make car dealers like Mike!) He was upfront, with punctual details he swiftly met that left me very satisfied for not my last purchase but first time as his customer, looking forward to future in my new vehicle and many more to come!

I just wanna give a big thank you and appreciation to Micheal, Aaron, Shane this company did not let me down great customer service very personable I’mSo happy I came here thank you guys a lotTierra

Bought a 1 owner certified Mazda 3 from the dealership. First time there and they made me feel like a VIP. From letting me drive the car back to work to get a feel of the vehicle to working with me on my trade and financing to make a deal I was comfortable with. Very low pressure and enjoyable car buying experience. I even got a call the following day asking me if I had any questions and concerns, not an email or text, a real phone call.....what is it the 80 s again? If this is any indication of how they do all facets of their customer service this should be a great relationship.

Michael and his team were so very professional, kind and considerate. They took the time to explain everything and got my in my new truck quick and easy. I would highly recommend Montrose Mazda to everybody and would give them 10 STARS!!!!🤩

Mike and Ron were great at making sure I was happy. Good experience. Thanks you guys!!!

Michael was extremely willing to work with me to make sure I was comfortable with the car and price! He made my decision easier because he made it happen! Appreciated working with him and other employees!

Not even a full month of having the Ford Focus SE that I purchased and it had a transmission malfunction while in the middle of me driving it and almost caused me to get into a very bad accident. When I called the dealership the MANAGER told me it was nothing he could do about it until the next day and that I WOULD HAVE TO PAY TO GET IT TOWED because they didn’t have a tow company. I STRONGLY WOULD NOT RECOMMEND PURCHASING A CAR FROM THIS DEALERSHIP.

Only interacted with the parts department and they were fantastic and efficient. Very helpful and accommodating. Held my parts for 3 extra days. (Transmission parts) Highly recommend.

This was seriously the easiest process Ive ever been through at a dealership. Brandon and Shane were absolutely great!!! Got me approved in minutes and got me in my brand new rode hassle free. I would recommend them everytime!!!

Loved loved this placeThey picked us up had everything ready.They were very diligent in making a deal and getting us into a beautiful reliable car.Both Mike and Brian rocked nicest ppl youd ever do business with.

This was a completely painless buying experience. There was no pressure, everyone was very friendly and accommodating. Communication was great. In two days time, they had the vehicle I wanted ready for me to pick up. I have nothing but good things to say about this dealership and my salesman, Marc Wittenberg.

I had a great experience with Aaron we showed up late and they went above and beyond what you would expect. I highly recommend Montrose.

Great dealership! Brandon, Shane and Tom were phenomenal. Great communication through the entire process! Could not have asked for a smoother more friendly experience! Thank You Mazda of Kent!

Very good people and very good dealership. Nice and courteous people. Tom and Brandon were excellent in helping us get into our new Malibu. I would definitely recommend them!

Brian and Shane have been great to work with! Very easy process and very upfront the entire time! Mazda has a friendly awesome environment and staff. Will be back my next car is needed!

Best auto sale I’ve ever experienced! Michael truly delivered on his word. Great service, We will be back in the future!

Brian and Shane made the process so simple! They were both very kind and helpful! My husband and I recommend stopping in if you need help with a new or used vehicle!

Got me financed without Co-signer for a brand new car when no one else could even with one, at a great interest rate. Great guys went above and beyond to get me in a vehicle.

Great Customer Service. They were so attentive, and were all about doing what they could to help you. Marc and Shane were really awesome. Thank you. I deff will come back.

Joby was kind and respectful to us and helped us find the perfect car for our family. We did not feel pressured at all and will definitely be back to lease another car! Best car leasing experience we have ever had hands down. Go see Joby!

I was in and out... THEY DESERVE A 10 star.

“It’s a great time to be buying a car, with interest rates on the lows due to the virus and oil chaos. Cheapest time to be buying as well, due to slow sales all over the world!” The kind gentleman told me. Honest and not just trying to make a buck off me. This fellows name was Joshua. Someone give this man a raise! He knows his stuff. #themazdaway

This was the most seamless car buying experience I’ve ever had. The salesman Marc was really nice and super efficient. Great cars! No complaints!

Didnt go there went to a&w cant review Mazda

Hey Guys! Let me tell you about my experience. I had shopped at no less than 5 other places and got the old runaround that one expects from car dealers. Not so here! My salesperson Joby Bacher really listened to me. He communicated with me over time. When I showed up at the dealership Joby put me in the exact match for me. At the price point I wanted. With the features I requested. His manager Tom was professional and was able to work with me. Right where I needed him to be. If you are in the market for a new or used vehicle, Go to Montrose Mazda in Kent. Ask for Joby. You will walk out happy.

The Experience was Phenomenal❤Micheal and Aaron and the rest of the staff are Awesome and Professional❤I Would Definitely Recommend them to All my Friends❤My Fiance is Very Happy😁Job Well Done

It is with regret that I must write a negative review against Montrose Mazda of Kent. I recently purchased a used 2019 vehicle from them remotely over the internet. The dealership was great to deal with it, and I was and am extremely happy with my purchase.But a few nagging issues have soured an otherwise great experience.First and foremost, I specifically asked M.D. Sales Manager to have the vehicle cleaned. I was told it would be cleaned. It clearly was not. Stains on the visors, grime in the trunk, even playing cards from the previous owners. These are not permanent damages inherent in used cars. These are issues that would have come out with even average cleaning. In this time especially that should have been done and I have Lupus which makes this even more important to have been done.Second, there was a chip in the windshield. So my new (to me) car now needs immediate maintenance. No cost to me via my insurance, but frustrating none the less. And finally, the car had 100 miles more on it when I received it than the reported mileage when I bought it. Not a problem, but certainly odd.My biggest frustration was that during the purchase process, when the dealership was seeking my money; communication was constant. Not pressuring, but consistent. Now that they have my check?... weeks with no resolution to my emails, calls and texts to M.D. Sales Manager and J.E. Managing Partner. These are my primary issues with this dealership. They sold me a great product with a small list of minor shortcomings. But not responding at all, or making an effort to fix things days after a sale really leaves a bad taste in this consumer’s mouth.Edited to include resolution to 1 of the 2 above issues:The dealership paid to have the vehicle cleaned, I am happy with the outcome of that particular issue.I’d say overall had I not just spent $980 on all four rotors and brakes, I would have completely deleted the review I left and made a new review of being satisfied. I should not have had to spend close to a grand for new brakes and rotors on all four, on a vehicle that is new to me. I’m extremely disappointed in this dealership. This is not just a matter of not doing what you said you would, this is now a matter of putting thousands of lives at risk. I knew my brakes needed to be done as soon as I first drove the vehicle once it arrived. The rotors and brakes had an overwhelming amount of rust and only a quarter of the pad on all tires were even touching the rotors. This is according to Infiniti of Colorado Springs. I had no idea it was bad enough that this was a safety hazard but I am not surprised.If you choose to purchase a vehicle with this dealership, take it to a trusted mechanic prior to purchase and make sure to put everything you’ve requested they do, in writing.

Brian Henderson was very helpful in finding my new car. He listened to what I wanted and needed and showed me what I asked to see. Great experience buying my car.

I cannot give enough accolades for Montrose Mazda in Kent. Brian and Jobey gave me exceptional customer service with the purchase of my 2019 Mazda 3 Hatchback. Even though I live a 3 1/2 hour drive away in Middletown Ohio, I drove to Kent, Ohio for their great no hassle Internet pricing. I recommend Montrose Mazda in Kent with no reservations. Victor Nicolas

Brian took great care of me with the vehicle I wanted. The staff was friendly, answered all of my questions, and gave me a great deal on a vehicle with no pressure. I would recommend this dealership to any of my family and friends!

Brian was my salesman, he was tremendous. Took the time to show me all the ins & outs of the vehicle. No pressure to buy from anyone at the dealership. Highly recommend!

Aaron was extremely nice and highly knowledgeable. He made our car buying experience perfect.