user
Mazda Service
Kent, OH 44240, United States
Appearance
Mazda Service

Comments
Sa
Review №1

Don’t get your car serviced here. They run around and lie about parts not being available for your make and model and give excuses as to why they can’t get the part. For a month of back and forth (I had to call every time because they refuse to put any effort forth in their customer service to followup on anything) for nada. They couldn’t get the part my car needed. I go to another Mazda service center and that same day the other service center had the part I needed ordered for me.

Ta
Review №2

My old car kinda gave up on me at a really inconvenient time and they were able to get me in a new car in 2 days. This was by far the easiest and smoothest experience I’ve had and will definitely continue to go there. The signing was quick and didn’t at all feel like the hassle it normally is. Very helpful with any and all questions I had

To
Review №3

I have purchased two new cars here so I have also had the service done there. When I started having service done there it was excellent. There was a time when service dropped off but about two years ago there was a wake-up in the department. Since then the service has returned to excellence.

Da
Review №4

Great customer service easy to work with and easy going worked with Richard bacher highly recommend very friendly

St
Review №5

Brian Henderson was very knowledgeable and helpful. He knows a lot about Mazdas.

Information
1 Photos
5 Comments
5 Rating
  • Address:Kent, OH 44240, United States
  • Site:https://montrosemazdakent.com/
Categories
  • Auto repair shop
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations