Best communication of any shop Ive sent my car to ever. Very professional and the mechanics are extremely knowledgeable and talented. Im very pleased to find a company which my car will be maintenced by from now on.
The only reason for a 3 star was because they did have the engine i was looking for. So good availabilty. The not so good part of it was the price tag on the engine i was quoted for. Over $$$$19k for a 2005 diesel engine on a Ford 6.0. Ouch.. thats alot of money for an engine. At that point i would put $20k on a newer truck and finance the rest😅
The rep I spoke to on the phone was cordial. I told him I thought I called a local shop. He said there was no cost for shipping with Jasper. The price of the motor was $1800. That was for a small block 350!! Do your comparison shopping.
Good customer service
Probably shouldve called, but I was disappointed checking your inventory online and couldnt find the Ford Lima engine I was hoping to find. Was my last chance to possibly rebuild this cursed Mazda but Ive decided to scrap it. Jasper is renown across the country. Even from NY id heard of you. But unfortunately for me I moved to WA, got stuck with the worst service dept in the world with my newer then car, only to have them slowly kill my car, death by 1000 cuts style basically. Or a 1000 metal shards actually. Hope I never get the opportunity to look you guys up again. Or if do, I hope its BEFORE I spent thousands on a lost cause. And teach myself automotive and advanced troubleshooting... All to convince myself im not crazy :) pre-ignition and failed VVT intake Camshaft on a car that couldve had TSB done but no CEL means zoom zoom boom up north !Later!
Perfect dinner.