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Crazy Frog Pest Control
4023 W Clearwater Ave, Kennewick, WA 99336, United States
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Crazy Frog Pest Control

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mr
Review №1

Jacob was very professional and efficient. He answered our questions and was careful while applying chemicals.

Ma
Review №2

Awesome customer service, we had a 7 tier wasp nest underground, and two managers came out and did an excellent job, very friendly and helpful. Even after getting stung a lot of times they continued to work and still had a smile! 10/10 Communication. Would definitely recommend! Thank you guys so much!

9m
Review №3

I have been using Crazy Frog for about a year. The technicians are always very friendly and helpful. This time Joshua noticed some more spider and wasp nests. He took extra time to clean it all up and apply traps and a good amount of repellent. Thanks for going the extra mile.

Ga
Review №4

The door to door salesman got me to sign up, and I gave them a full year of payments as per our contract. I cancelled today though, service has been ineffective. Their “treatments” just drive the pests inside of our house prompting us to pay for more service. My wife isn’t satisfied and I never hear the end of it. We have ants all over our kitchen and bathroom, and earwigs and spiders throughout our house. Though to be fair, there are not as many bugs around the outside of our house. Thanks for the service I suppose, but I think we will try someone else in the future who doesn’t require a contract for a year of service that’s not working. Unfortunately we can’t recommend them.

Ch
Review №5

Excellent service! Jacob was very professional and patient when listening to my concerns. He made it a priority to walk my property with me so I could show him what I was seeing and he made sure to address each issue. I am very happy with the service Crazy Frog provides!

Je
Review №6

Started using Crazy Frog here in Spokane about 2 years ago and havent been disappointed. We used to have a big issue with spiders, silverfish, earwigs, just so many bugs in out basement. I dont believe I have found a single living bug since we started using them. I recommended them to everyone!

An
Review №7

My mother Margret Evenson is the customer. She is very pleased with Jacob (from Hayden Lake Idaho)

K
Review №8

Weve used crazy frog for a while and they are great! We had a bad spider problem on our big wrap around front porch. After trying everything ourselves, we hired them. I havent seen a spider since their first service last year. Joshua treated our house today and he was very nice and thorough. He even called me a few minutes before to let me know he was on his way, which I appreciate so I can make sure my dog is inside.

Ke
Review №9

This place is unbelievable. I assure you to never use it as they are crooks.

Th
Review №10

Joshua was professional, polite and very thorough. I would recommend him to anyone. Crazy Frog services has really made a difference on my property.

Ma
Review №11

A+++++ Bryan Fowler was such a cool guy! Got awesome vibes right off the bat all smiles and happy to be helping! He was thorough and made sure to explain everything he was doing. He made sure to take into account my children and pets and offered the safest most affective solutions for my inside/outside ant problem. I can only hope he is my technician for my future services. I’ve been with crazy frog for a few years now and he’s by far the most awesome and friendly tech I’ve had come out! Good job crazy frog on this hire, can we clone him?! -Maraiah Bartley

M
Review №12

Josh is awesome. We had an odd outbreak of ants early this year and josh eliminated them fairly quickly. He explained to me why this happened. Impressive knowledge.

Tr
Review №13

I love Crazy Frog here in Spokane! They never miss an inch when spraying my property and are always friendly. Jacob P was very professional. I refer all my family and friends to this company. Keep up the great work!

Jo
Review №14

We started using crazy frog last year. Mainly for wasp control since we had a huge problem with them on the eaves of our house and in bushes. The technicians have always been friendly and thorough. We have had only a rare spider in our home since we started using them, and no wasp nests that we could see around our home. Today an access panel was cut into our wall during a new AC installation. After removing the drywall we found 2 huge wasp nests in the insulation. Which halted all work on the AC install. I called Crazy Frog and they had a technician at our house within an hour. They removed both nests and did all the clean up. And since we pay for a reoccurring service, there was no additional charge beyond our plan. I am so grateful they were able to work us in and handle it quickly, before our basement had a wasp swarm. Definitely recommend their services for pest control! And now I know to have any little hole sprayed since the nasty buggers will nest in walls too.

Cu
Review №15

Salesmen led me to believe that the Initial charge would cover the full year of service. Shame on me for not reading the fine print. If this is how Crazy Frog Kennewick chooses to conduct business, then I must give their Sales department kudos. They got me to sign and agree to pay them four times the amount I thought I would pay. Enjoy the $450, its the last money you will ever get from me.

Pe
Review №16

Joshua is a very professional technician, explaining what would be completed at his visit and suggesting a solution to birds nesting near our front door. Most helpful!!

Sh
Review №17

We had Joshua today for our service and we was great very thorough, friendly and just a nice guy! I hope to have him again!

Ni
Review №18

Joshua did an amazing job. Love how good of a job this company always does. Very responsive also.

Ma
Review №19

Joshua was on time, responsive and efficient. Got in, got to work and got done. Good Job with good results .

C
Review №20

Our tech Jacob P. completed a very thorough fall insect/pest spray job. Very prompt and left us a great note as we were not able to be home during the service. As promised he made sure our indoor spray service was re-scheduled. Thank you!

Ri
Review №21

Our Tech, Joshua, did a very thorough and complete job for our homes pest control. Thank you.

Ke
Review №22

They rescheduled an appointment, and then never showed up. No impressed lol. If they can’t commit, I will not use them.

St
Review №23

Our technician Joshua was very friendly and efficient.

Cl
Review №24

Jacob Pearl is professional and does his job well. Appreciate his top notch service!

Am
Review №25

We contacted Crazy Frog two times over the last month asking them to return our call to set up services for mouse baits and spider spray. They never responded. If their customer service is this bad before we even signed up with them I cant even imagine how bad it would be once they have you signed up. I would definitely stay away from this company!! Extremely unprofessional and unresponsive!!!

Ty
Review №26

Salesman lied and misrepresented the terms of service with me, and the agent on the phone was unprofessional and threatened me with a fee if I left a bad review.Had a door to door salesman come to my one day last year, trying to get me to sign up for his pest control service. The man was nice enough, and I did need my house serviced at the time. So he tries to sign me up for a years worth of service, offering me discounts. I did not want a full year at the time and he told me you can cancel with no fee at any time, or choose to get the years worth of scheduling if you like our service. Sounded reasonable so I agreed to it and signed the service agreement.I did 3 services with them. However I recently moved to an apartment and dont need the service anymore so I called to cancel. I was told by the agent on the phone that there is no way to cancel without a fee unless I provide proof that I moved to an apartment. She told me that I signed the agreement so I must abide by it.And thats fine. I didnt read the contract and trusted the salesman too much. Hes a great con man, I have to say I believed what he said fully. I told the agent on the phone that I understand I signed the papers but told her I would be leaving a review for the salesman.At this point she became very rude with me and threatened to not waive the fee at all, regardless of if I had moved to an apartment or not. Shocking they would threaten customers who were happy with their service, I think Ive even left a good review here or on Facebook awhile back.So, anyone who wants to use their service just be completely aware, regardless of what the salesman says, you must pay for a full year of service or pay a fee to cancel.

Da
Review №27

I had my initial service done yesterday and was pleased with entire experience. Havent seen any wasps today, so it appears the service was a success. Looking forward to doing future business with this company.

Jo
Review №28

Juan-Carlos was great! Very thorough and informative. He addressed and treated all of my questions and concerns. Thanks again!

Th
Review №29

I have used Crazy Frog since 2012. They have improved every year. They always are professional and efficient! Typically when they service my house They services about 10 other houses on my street. My neighbors all love them as well. They are the best in Treasure Valley by far!

Sh
Review №30

Showed up on time. Explained everything and answered all my questions. Seems very knowledgeable and professional. Very impressed.

Br
Review №31

Jacob was awesome; super friendly, courteous, and knowledgeable. Another great experience with Crazy Frog!

Ma
Review №32

I give Crazy Frog Pest Control failing marks due to lack of addressing my communication concerns. Sadly, I have been forced to file 2 formal complaints with Better Business Bureau from the past and a current ongoing complaint.

Ju
Review №33

Ana was friendly and efficient. She told me exactly what she was going to do. She answered my questions.

K
Review №34

Terrible company! Do not use

Ja
Review №35

Very pushy salesman, told him i had been working in the hot sun and didnt want to talk to him. Unmask he stepped closer and tried his speel some more, I had to close the door on him. Hes lucky my kid was home.

Ch
Review №36

Not impressed with the service or lack of service I was provided.

Je
Review №37

Jacob P & Isaac did a very professional with my initial treatment today! They both listened to my pest concerns, worked well together to explain things & answer my questions, and appeared thorough in their application of products. Pricing, especially with the varied products they use, were much better than competitors that I researched. I would definitely recommend them as a new reliable company to use in the Spokane area.

Ce
Review №38

I signed up for a year contract, figured why not give it a try. I signed up close to fall weather, so they came by and serviced my house. Then a few months passed and nothing. January came by and still no one showed up. February came by and a few feet of snow later, I figured at this point no way theyll bother showing up. Finally in April I called and asked if they were gonna ever show up again? They apologized and sent someone out in the next few days. Even when they came and sprayed for bugs I had a lot of ants on my lawn. Most of the time I wasnt home when they stopped by to do their service so I wasnt too sure if they noticed the ants or not. Finally I figured I could do a lot better to take care of my own lawn than someone who stops by for 30 minutes every few months. I called and canceled their service as my one year was up and quite frankly I wasnt impressed.

Br
Review №39

Just had our technician James T. come out and spray our property. He did a fantastic job and took his time in being sure he sprayed everything. I appreciate the questions asked before he started to be sure he was getting the right areas we needed.

Da
Review №40

James T did a fantastic job! If your looking for a pest control company Crazy Frog is a great company. I have used them for a couple of years and am very happy with their service. I have only needed one respray and they came out and resprayed in less than a week for no charge. I have seen a very big difference in the amount of pest activity since they have been treating my home, both inside and outside. Almost no activity. They knock down yellow jacket nests, bait ants, granulate the yard as well as spray, dust the crawl space with treatment, spray inside the house. I dont think many companies do all of this treatment. I am happy with the price for the results. Very good customer service, always address all concerns on their visit.

Ta
Review №41

Was previously with another company and didnt feel their product was working well or sloppy application left us with more way more pests then we should have had. Had a salesman for Crazy Frog stop by the house on Monday, talk about their services and offered a chance to do a quick clean up. James T. came out today and gave me a walk though of what they were doing with a very professional attitude, took the time to explain the products, and did notice the increased bug activity outside of our home. I appreciate the attentiveness of his services and a company that stands behind their work. Obviously, we cancelled with our old company and will be moving forward with our quarterly services with Crazy Frog Pest Control.

Je
Review №42

They did not come back after initial spray and lawn. Mentioned they would be back in 3 weeks to get the larvae and egg population and it is been 2 months since first treatment and we have a worse spider problem than before

Ka
Review №43

I still get bugs & spiders. I thought I had fulfilled my agreement ...no, I have one more service at ninety some some dollars. But if I cancel this last service I will be charged $220 because I got my very first service at a discounted price of $20. And I thought Direct TV was bad. Nice.

Mi
Review №44

Im definitely not happy with this service. They came to my house and told me I could try it out and they would give me a discount on the first service. I thought maybe it would be a good deal, even though I have yet to even see a spider in my house. But I tried it anyway, thinking it would be a good idea to try it, since they eluded to the fact that I can cancel at any time. They used words like wont be a problem and we just ask that you give it a year. Anyway, I tried cancelling after 6 months (2 treatments) because I was under the impression they were coming once a month for $37/treatment...totally my fault because they did explain it to me... I thought that was a great deal...turns out it was $37/month and they do a treatment every 3 months. Yeah, I can buy the same stuff theyre using at Home Depot for less than 1/2 that. Anyway, I tried to cancel and they told me to read the fine print and that I could cancel, but I would have to pay back the discounted price of the original treatment, which would have been more than keeping the service going. Then, they started sticking their signs in my lawn. I have finally paid the last month and am, miraculously, having a hard time getting a hold of a customer service representative. Just goes to show the rule still stands: dont trust a company that knocks on your door.

Ro
Review №45

Very efficient, dependable, and professional. The service is everything they said it would be.

Ma
Review №46

I was very impressed with the time spent, and attention to detail, our technician James T. gave during our first application. He was at our home for approximately 40 minutes. He explained what he was going to do, and explained when our dog could come outside again.

Wi
Review №47

Current employee. Not perfect but great job. Could pay more, but as a technician you are a salaried employee.

Re
Review №48

James T with Crazy Frog came out to our property today and was absolutely phenomenal! This company offers a ridiculously amazing warranty, really great services! I’m excited to have a bug free home !!

To
Review №49

This company is sending unmasked non social distancing people to your DOOR during COVID-19!!! If I need a bug guy Id call one. Stay away!!!

Ja
Review №50

Cam and Josh did a great job. They helped us out with our black widow issue and were knowledgeable about keeping mice away as well.

Jo
Review №51

Didnt help our mice problem at all. They didnt really care about the problem only care about the money. Dont sign up for their monthly plan. It doesnt work and they wont let you out of it!!

Ca
Review №52

Nic G did an amazing job. He was early to the appointment and made sure the places that ants are mostly at got treated. He is very nice and professional. Im very happy with this work.

Li
Review №53

Always reliable, prompt, hardworking techs! Very impressed!! Thank you Noah and Cameron!! You did a great job!Thank you,The Davidson’s

Ky
Review №54

-Laid mouse traps and when I had them collect them they only collected half.-Serviced our neighbors house instead of ours. Our house is clearly marked and this wasn’t their first visit.-I asked to have the inside of our home treated for ants, they never did.-One tech only treated half of our property.-Placed a sign in our yard stating they did the landscaping, they did not.-Lastly, we saw no change. We have just as many bugs now as we did before we started using Crazy Frog.Save your money! Signing a contract with Crazy Frog was a huge mistake!

Mo
Review №55

James T did an amazing job for us. Came out took care of our mice issue and did it in a timely manner. Thanks again

M.
Review №56

They will try to sneak a contract in without telling you about fine print, the contract comes with commitments and cancellation fees even if you are unsatisfied with the service, worst customer service and manager, Savannah is extremely unprofessional and rude! I would never recommend this company to anyone!

Ju
Review №57

Daniel answered all of my questions prior to the service and a shirt made their products were pet safe. Brenton did a great job applying what we had discussed. He was very polite, courteous, and answered my questions.

Wa
Review №58

Is (the serviceman) did a great job and is very professional and personable. I like having the same service person do the job each quarter as he/she gets to know the place. Dr. T.

Du
Review №59

James T was our technician today. I did have an issue that he arrived well outside the 12-2pm window I was given for the appointment. Arrived close to 3pm. But at the same time Im very pleased that he took care of 1 wasps nest that was up in the 2nd story eaves and another that had taken residence in our hood vent. He was very courteous and finished his visit quickly.

Ka
Review №60

We had Jonathan H. As our tech and he was very polite! My silly self stepped outside barefoot to take the trash out, thankfully before he started spraying and kindly advised to put shoes on while he sprays so I dont get it on me! He was excellent!

Di
Review №61

James was very thorough, pleasant and informative. He is a very nice young man. I look forward to him treating our prooerty again.

na
Review №62

James T. came by for a service call this morning. He was friendly, asked if I noticed any areas of concern, and encouraged me to call any time between regular visits if I had a problem . He was thorough,efficient and let me know when he was finished. Thank you, James T. ! Great job!

ro
Review №63

I HAVE FOUND the technicians to very thorough and concientious, they have even made friends with my dog

Ji
Review №64

I have been using there service for over a year now and have been very happy. They are always very polite and on time. I have had to have them come back between scheduled visits for ants or spiders in the garage and they always go above and beyond my expectations. I would recommend them to anyone.

Zo
Review №65

Wery bad, charging from bank account twice i one month visiting only one time.Not resolving problem.BEWARE!

Sh
Review №66

Brandon came to the house and completed our outside service. He was prompt and worked quickly. At the end of the service, he let me know that the gate was refastened so the dogs could go out. Thanks for the service and attention to detail!

Tr
Review №67

Read Google reviews AFTER I signed up for this service - they had me wondering what I just did, but I could always invoke the 3-day cancellation law. The sales folks did explain that I was signing a contract, they would come as scheduled and that I would be pleased with their service. Right on schedule they arrived and applied the first treatment. I am seeing some dead bugs, so I must say, that Crazy Frog Pest rocks! Not sure how things were done for those who only gave one star, but so far I am a happy customer.

Jo
Review №68

Joshua came out yesterday and took care of my wasp problem before guest were coming. I appreciated Crazy Frog getting me on their schedule Asap. Joshua was great! He took care of everything in a timely matter.

J
Review №69

The service they offer is by far one of the best I went from having several spiders including ants in my home to having only one spider this spring had a minor misunderstanding about spraying around my shop area made a call to them Joshua the new manager came out explained everything did the service for me Im very pleased with how they handle business and their attention to detail great job guys

Di
Review №70

Jonathan was polite and cordial, informing us of what he was going to do and then letting us know when he was done, reiterating treatment applied. Thanks, Jonathan!

Gr
Review №71

The shop managers were really nice, respectful, and most off all honest. I really enjoyed meeting them.

Do
Review №72

Arrived in the designated time frame, toward the earlier side. Tech was very polite and respectful. He asked about any specific concerns. I let him know about one which he carefully addressed as best he could. Before leaving he reviewed his work and provided an opportunity the discuss any other concerns. It was easy to see where he addressed the concern I mentioned. Very pleased.

To
Review №73

Francisco is a great service person, knowledgeable and very personable. He remembers what we discussed from previous visits and is attentive to detail.

La
Review №74

James T did a service at my house October 8th, we called in because we had a bunch of black spiders in the rocks and webs were showing up everywhere. I hate spiders. James T came in and applied the pest control with great care. After a few weeks of searching for the spiders and webs there is no sign of either. Great job James, I appreciate the hard work and my home is pest free now! He did a great job and professional as well.

Mo
Review №75

Always very responsive, and fit us in quickly for any services needed! They include a variety of products so that everything is safe for our dog, and our gardens. Its a definite comfort knowing I have a company on call to take care of any issues that come up, but they also include quarterly service to be proactive instead of reactive. Highly recommend this company!!

T
Review №76

My technician Brian was professional and attentive to my requests he did a great job!Thank you

Ly
Review №77

My technician Jonathan did a great gob today. I’m always pleased.

Ki
Review №78

This is a great company. They are fast, reliable and pet friendly. This is our second year using them and theyre well worth the money.

Ch
Review №79

They have sales people knocking on doors without masks during a pandemic

Ch
Review №80

Josh did an excellent job. He was thorough and communicated what he was doing well.

To
Review №81

Tyler did a great job!!! Let me know when he arrived, what he was going to do and did it. Also, came early, but called ahead to determine if it was okay. Very please with the communication and customer service. Great job Tyler!!!

Ju
Review №82

My wife told me I couldnt write a review till we saw bug corpses laying around our yard. The yard is now strewn with the corpses of our enemies. Corey did a great job carrying out the work of death which had to be done that day. Songs will be sung.

Ja
Review №83

If I could rate a 0 star, I would! I had an awful time with this company! They’re customer service was absolutely terrible. After switching to this pest company I realized that it was not working for my property. They said they can not cancel my contract and I have to abide by it even tho I told them that the product they use was not working at my property. The manager I spoke with was very unfriendly and lied to me. The cancelation fee was over $300! After speaking with the manager, she agreed over the phone to reduce the cancelation fee down to $100. I told her thank you but I was very unpressed with the customer service and the service at my property. I told her that it was not fair that I am forced to pay out the full length of the contract even when the product did not work. I also said that I will be writing my review of crazy frog online, she then threatened to raise my cancelation fee to $300 if I wrote that review. After all that, I get a bill for $300. Not only was the customer service terrible, but they lied to me. So, here I am writing this review. Please use another service besides crazy frog. The service I go with now does not require a contract, has amazing customer service and works great. Shame on crazy frog!

Da
Review №84

Technician did a fabulous job servicing my property. Pests have been kept under wraps. No issues that I am aware of when being outside. Service deserves a five-star rating.

Je
Review №85

Ben was very informative and thorough, explaining everything he and Israel were doing. Receptionist Savannah was also very kind and helpful with scheduling our service.

La
Review №86

James was nice n polite. Very informative. I rate him 5 stars

Je
Review №87

Our technician James T did a great Job and hit every square inch of the yard! Very satisfied.

Ma
Review №88

Best pest control company in the tricities

De
Review №89

Great service at a reasonable price. The salesrep are very nice and the technicians know what they are doing. Five stars!

Ri
Review №90

Justin did a great job, thanks

St
Review №91

Im still seeing ants inside my home hear and there Im so not pleased this is treatment number 3 I dont do bugs of any kind in my home im having company for the holidays & thank you crazy frog ive got ants Im so embarrassed.

Ro
Review №92

We appreciate the advanced notification of their arrival, both email and phone call. The application of their product works well for us and their technicians have always been courteous.

Br
Review №93

Joshua Strom was my tech who did a great job of controlling the pest problem. I really appreciate it!

Da
Review №94

Had James T provide service today. Excellent service, speedy, thorough, and courteous. I highly recommend them.

Ca
Review №95

The owner lives in our neighborhood and does SO many of the houses around here. Very through, and friendly plus great rates. Id recommend them to anyone needing any type of pest control.

Er
Review №96

James T. did our initial spray. He did good efficient work and explained the process very well.

Gi
Review №97

Terrible service, they always do an incomplete treatment and only granulate the yard if you are watching, they also refuse to terminate the treatments even after the contract has ended. You might as well throw your money down the drain, dont waste your money on this company.

St
Review №98

James T. did a great job explaining the products he was using and their intended result. I would recommend him to anyone!

Je
Review №99

My boyfriend didnt realize he was signing a contract for 5 visits, thought it was a one time thing. Now we have free range chickens, and have pleaded with Crazy Frog to please not put our family in danger of being poisoned, but they insist on continuing service. I fear I will have to get law enforcement involved!! It wasnt anything against Crazy Frog until now.

ol
Review №100

Very professional and detail oriented pest control. I never have to worry about wasps and ants causing havoc around the house. They even helped with slug control around my yard plants.

Information
11 Photos
100 Comments
3.9 Rating
  • Address:4023 W Clearwater Ave, Kennewick, WA 99336, United States
  • Site:https://crazyfrogpest.com/tri-cities-washington-pest-control/
  • Phone:+1 509-321-4588
Categories
  • Pest control service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–1pm
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Payments
  • Cheques:Yes
  • Credit cards:Yes
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