This company has put me couch serfing now 3times since November of 2019, and when the covid hit my gas bills was +$700& water was +$500 in the whole. I was living on HUD property, so my rent was only $171 a month, and I received $772 a month. And they take $47 month for their services, and while I was couch serfing, I found out all my stuff I put in a storage unit was not paid and I lost everything. I got over 50people as witnesses, and they keep telling me, I need to take them to court, but I cant afford a lawyer. And they always say they get things taken care of no they dont, they hardly 99% dont answer the phone, and never return a call. Ive had 3 different managers Ive had Holly, Daniel, and now I just found out I have diamond, I have nothing to my name accept them with all my money and my clothes, I need glasses, I cant see farther than 6inch from my face,I need meds for my heart, and I need food stamps, and my Id expired 3months ago and they still havent gotten me money to even get a new Id. Im wound never trust someone life or money in their hands, I was going through a rough spot so I asked ss office if they can get someone to pay my bills, and they did, but boy do I regrets it, I lost everything, and I went to ss office and to change it with a witness they said I was forced to. No I vollenteered. And yet where my money, and I think as office and bfma are working together. Never use this company
I love these guys. I was awarded my disability 2015. The judge appointed them to receive my monthly check and they pay all my bills. If I have extra they load it on my card. The only issue is I get attached to all of them. Now Holly is leaving and my heart is broken. She is a friend and my financial manager...
Representive payee and Executive Director are terrible about returning calls or emails to clients family or DPOA. Currently behind in paying clients rent payments. Not sure what other bills are unpaid. Client not being sent enough weekly spending monies to keep bank account under required limits causing overpayments for SSA.Stimulus check not released to client since June when received by BFMA. Very dissatisfied with service for past 2 years. Shame on this organization for taking advantage of those who pay them monthly and trust them to take care of what they themself are unable to do.
This people are not a good company they will not answer call but when I call they pick up and they pick up and they hang up this company need to be shut down and Im going to put them on all the news
At the end of feeling out all of the paperwork, then they tell me that they charge almost 45 dollars for their services. My caseworker and I decided that I could not afford their services but the agent sent my info through anyway to receive my money. BFMA called to let me know that they got my money after I had already signed up with someone else. I have bills to pay, and they want be able to return my money to social security for thirty days. Do not ever use BFMA. They will never return your calls.
Horrible.. plain out horrible nobody returns calls or emails for weeks.. My father passed away 3 weeks ago & i havent gotten anywhere. No kind of help whatsoever but u can garuntee they still taking his money for the month out his account for being a payee... rude
How is it after receiving a Back pay check from SSA for $$$$.00 They dont have enough inn my account to pay my gas bill? Clearly this went into someones pocket & they seem not interested in providing answers. Maybe they will in Small claims court. Ive been a client for 10 years & every year I have to go to court to get any money from my account.
Will a payee at bfma im not gonna say his name because he is not talking to his client and sent the bad news late and me and big sister still help are mother and also do not turn phone calls back letting her know about her bills and also saying let her childrens take over her bills then when she went too have surgery done then sent her the bad news to waiting on the last minute. Also i help my mother getting a new payee i miss your old employer kyle she miss him too. Now me and her child helping out but next year a new payee and my landlord not listening and also you have your clients income money you should used they money too pay there bills with not to demand her to ask her kids too even i help my mother seen i was in high school . I pray to god everyday to slove this problem i thank juese every day
The above named business was essential in conducting necessity transactions when appointed to do so.
Do not return your calls. Makes it impossible to have them stop being a representative payee.
These ppl are crazy! Ahhhhhh.
They wont answer or call back. They payments always late.
I am disabled and they help me manage my disability check by paying my rent and sending me money every week for groceries