Aa
Aarons Services LLC
5231 NE Antioch Rd, Kansas City, MO 64119, United States
Comments
Ma
Review №1

We have now used Aaron’s Service twice in the last year and it has been a great experience all around. Ashley in the front office is nice, friendly, and very professional. She is responsive to calls and they are always on time for all appointments.They replaced our entire AC unit and when we called to report an issue the owner himself came out to ensure the work was perfect. Thank you for the attention to detail!We will be using and recommending Aaron’s Service moving forward! Highly recommend!

Am
Review №2

I was blown away by the great job that Aaron’s did at our home! They were professional and they explained everything to me in a way I could understand. They didn’t try to push me into have more done than what was needed. They fixed it up and it’s been working great ever since! I will recommend them to everyone I know!

Je
Review №3

Absolutely amazing service. Quentin (not sure of name spelling) was on time, very professional and very nice. It was an easy repair but if I ever need anything done with my a/c again, I’ll be giving Aaron’s Services LLC a call! Thank you again Quentin!

Ke
Review №4

Aarons Services ALWAYS delivers. The team is knowledgeable, reliable and honest. They are on time, and often available earlier than scheduled. Every person that has been at my house has been respectful, polite and able to answer all questions. I highly recommend this company!

Ke
Review №5

They did some fair work and they seem trustworthy as far as fixing what needs to be fixed. No attempts to upsell a new replacement unit. I had to get the coolant refilled and I was warned that it may leak and have to be refilled again at some point. They replaced a terminal block as well. It worked for a short period of time (1 hour) and the capacitor blew. They did come back out and replace it. They charged less than normal (minus the service visit). Their parts have a premium cost as others had mentioned. I will probably have to replace the AC unit sometime soon, and I will consider them to do the install. Overall it cost me a little less than $900 for terminal replacement, coolant refill, and capacitor.

Ri
Review №6

These folks blew us away with their professionalism and expertise. They had someone out to help us the next morning, even on a weekend. The technician was friendly and clearly knew his stuff. The issue turned out to be far different than we expected, but they walked us through options and made sure we understood the big picture. A less reputable company could have easily preyed on our ignorance and offered a quick fix. We will definitely be calling Aarons Services again.

As
Review №7

I am very satisfied with the service I received from Aarons. I originally had an estimate done with another company, and called Aarons to come by for a second estimate. The dispatcher Ashley was kind, professional, and had Tracey come by the same day I called for an estimate. He came in higher than the original estimate, but he was so knowledgeable of the issue I felt more comfortable going with Aarons. They got here bright and early, and started working on the issue right away. Tracey let me know that once they dug a little deeper, the issue wasnt as bad as they originally thought. My house is old, so they weren’t able to fully address the issue until they could work on it. He saved me over $1000, and a ton of extra work on my house. I am so grateful for their honesty, and I would definitely recommend these guys to anyone.Thank you all again for getting this issue taken care of in a timely manner.You guys rock!

Ji
Review №8

Wonderful work by a wonderful group of contractors.

Er
Review №9

They were on time, very helpful, and did a wonderful job!!! 5 STARS!!!

Lu
Review №10

We had the hardest time getting our master bedroom to be the same temperature as the rest of our house. Before we did anything, it was about 7–8 degrees warmer than the rest of the house. Theres only one floor in our house, and the master was right off of our bedroom. We hired an insulation company, and that helped some but it didnt completely take care of the problem. Then, Tracy, from Aaron Services, took at look at our master bedroom and attic. He recommend an 8-inch vent instead of our current 6-inch vent. After he installed that vent, our master bedroom was much cooler. He also installed a dryer vent and ran a water line to our refrigerator so we our ice maker could work. I highly recommend Aaron Services and will use them again.

Ba
Review №11

Aarons put in a new a/c and heating unit a few years ago. I recently had to have some adjustments made. I am impressed that they stand 100% behind their work.

Ha
Review №12

The whole process was great. They installed a new air conditioner, furnace and insulated our attic. They were very professional, willing to answer all our questions and extremely polite and they went out their way to let us know what they were doing. We are very pleased with all they did and would recommend them to anyone who needs work done. Thank you for all the help you gave us.

se
Review №13

They do not know what they are doing. If they do, they are meaning to rip you off. After agreeing to buy a new ac unit, they told me that the one we agreed would work wouldnt. Then they said the one that would work would be an extra $4000. After that, they had to come back to replace the board that was in it. I had to call them back again, and this time they said it was the thermostat. I spent another $500 on a thermostat. Had to call them back again, and this time they say it is the blower and it will cost $1900. I would stay away from them.

Al
Review №14

Tracy showed up at 6:00AM to repair a broken pipe. He was very courteous, and he did a great job & also he charged me a reasonable price. I will use this company in future and recommend them to everybody

sh
Review №15

Very understanding, quick to come out and get the job done! Will use again if needed! Went above and beyond to provide the best service! Thank you Brooke for making this job easy on us!

Do
Review №16

The technician took care of the immediate problem with our commercial freezer for the estimated amount. Then he gave me the option to have him perform some routine maintenance to clean the unit or have me do it. He could have charged me another $150 for his time, but it was something I could do after some instruction from him so I opted to save the additional money and do it myself. He wasnt there to maximize their profits. Great service!

Ji
Review №17

I had a problem with my circuit board for my a/c furnace. I paid $1200 for fixing it, which is quite expensive in my opinion. After they changed the circuit board for me, there were still some problems related to their work. I called the owner once after that. Then, my husband called him the other time a couple day later. The owner answered both calls and always responded to our problems in the professional manner. Then, he suddenly sent someone to fix the problems we found after the main repair for both times without any further charges. The owner is very responsible and responsive person, a good and professional businessman.

Ja
Review №18

I woke up in the morning to my ac not working . After looking around on the internet I came across Aarons and decided to give them a try. I am so glad i did. Brooke answered my call and was very helpful and kind. She sent someone right to my house and my ac was up and going again in just a couple hrs. I will definitely be recommending them to friends and family!

Di
Review №19

Ashley was incredibly professional and patient during the entire process. I had lots of questions and was very skeptical since their prices were WAY better than the other 5 quotes I received. I am not exaggerating on this as well. Tracy is FULL of integrity and is extremely knowledgeable. His team came out and got the job done. Thank you Quinton as well! This is a company you can trust!!!

Jo
Review №20

They gave me a bid of over $4000.00 for a new evaporator, line set, and compressor basically a complete new AC unit. Seemed extremely high, shopped around and found a guy to do it for $2550.00 using the exact same parts and materials. The guy did it by himself in one day. The Acoil was priced at 1400.00 alone. This is the Acoil I got. Id be careful who you call heros.

Da
Review №21

I called on short notice with a leaking hit water tank. They checked to see if a technician was available, he was and scheduled me in that afternoon. I received both text messages and a call from the tech. He resolved the issue in a timely manner and made me aware they perform heating & cooling. Ive already requested and A/C service with spring coming up and replacement of an exterior faucet. Great service, highly recommend.

la
Review №22

Integrity was second to none. . Im newer to Kansas City and have many numerous expensive unnecessary work done on my home. The problem may not have been solved with this one visit, but their integrity and honesty is well appreciated! I will seek their service out in the future. I will disregard others I have used. . The experience was appreciated, the honesty was invaluable!

As
Review №23

This is an excellent company. They have worked on my house as well as multiple family members homes. Each was a fantastic experience. I will continue to use them in the future!

Ha
Review №24

Scott came to my home the first time and he was professional and knowledgeable and even though he was not able to assist that day he was when he came back the following day. I appreciate him following through and making sure that things worked as well as they could and communicating with others too. Thanks Scott

Je
Review №25

We have used AARONS BEFORE..thats why we called them as we were always pleased with their work,,came on time.,,very polite and ended up doing more work that we were having problems with. They spent a week here !!!

Ci
Review №26

We have been using Arrons for a long time now. They have always been fair and have done great work. Everyone is so nice and my husband and I couldnt be happier with our service. I would recommend them to anyone who needs good and reliable services.

Da
Review №27

Despite being 10 degrees and being swamped with customers with heat issues, they fit me in for a plumbing issue. Showed up on time. The technician Clint was quick clean and got me taken care of. Would definitely recommend and will use them again for any home issues.

Do
Review №28

I first used Aarons a few years ago in an emergency w/ my furnace, and Ive been using them ever since! They come in, do a great job, dont feed me no BS and are always available when called. I would highly recommend for heating, cooling or plumbing (Ive used them for each of these)

Sh
Review №29

I have used Aarons Services for several years now. They are great to work with and truly care about the client! They come out quickly and always take great care of us!

Sa
Review №30

I have relied on Aarons Services for several years for residential and commercial HVAC service and couldnt be happier with this business! Most recently a tenant called because the AC was not blowing cold air. Tracy had a guy out right away and fixed the issue....best part being that Tracy remembered it may be under warranty and sure enough it was so there was no cost to me.

Sa
Review №31

Great company, great service! They replaced both our furnace and AC. Furnace work was all great, they cleaned up well. They will come back out in the spring to make final adjustments on the AC. Tracey was responsive and quick, and even helped us find additional rebates through KCP&L!

Jo
Review №32

Great service! Technicians were able to come out the same day and fix the leak on my toilet. No more leak and no more wet carpet. Done fast and right. I will work with this company again.

Na
Review №33

Tracy and crew replaced my a/c, coil, and furnace. They stuck to their original quote even when difficulty was found. They worked quickly and did a great job in the sweltering heat. Will definitely use them for annual service on the new system and anything else I may need that they can provide. I highly recommend Aarons.

Ra
Review №34

Tracy was our guy that came out. Very honest and will be sticking with him from now on! He was quick...efficient and all around a cool dude. Thanks again! I highly reccomend Aarons services!

Li
Review №35

Our furnace went out, naturally the day before it turned cold. We are a retired/disabled couple living on a fixed income. Word came to us that there was a local program to help persons like us with getting a new system. Aarons works closely with this agency. Aarons treated this situation like an emergency, which it really was. Their rep came out same day to check out our situation. Within the next 24 hours, we were resting comfortably with a new AC/Heat system. Now let me tell you about OUR Aarons experience.Early the next morning, a tech showed up and began disassembly of the old broken down system. About an hour later, their truck showed up with two more techs and all the new equipment. Friendly, courteous men who wasted no time and got on the new installation immediately.Our house being very old, with an ac/heating system that truly belonged in the Smithsonian, presented quite a few problems and obstacles for the Aarons crew. Nevertheless, they stayed at it, working hard and diligently. They assured us that no matter what we would be resting in comfort today. Thats exactly how it was. Their techs worked straight through till after dark, tackling one problem after another.As they neared completion of their work, one tech was applying the finishing touches while another tech began the clean-up. After we said our goodbyes and they left, the areas they worked in, outside and inside, were so clean, you would never known they had been there.What a comfortable warm night we had that night.Next day, the Aarons quality inspector came and thoroughly inspected the work that was done. He found only a couple of minor things he wasnt quite content with, so right then he called a tech to come take care of those little issues. The tech was there within a few minutes and the couple of issues were immediately resolved.The Aarons inspector told us the City of Gladstones inspector has to come and do his thing also. Well, I can tell you right now, hell be wasting his time, cause Aarons did the job RIGHT !My husband and I are grateful for Aarons professionalism, hard work, and the great job they did !If you need AC/Heat service, you call Aarons. Service, its part of their name ! Thank you Aarons Services !Lisa M, Gladstone MO

Ad
Review №36

They replaced my thermocouple on my gas water heater. Fast, honest, and reliable. They did a great job, showed up on time, and were decently priced. Good job guys...

Gi
Review №37

These guys are great. They responded quickly, went out of their way to get our AC working, and were great technicians. We hired them thinking we needed a new unit and they fixed it instead! They were professional and informative and helped us understand what was happening with our unit.

Ti
Review №38

My ac stopped working at 1 am i figured i would never find anyone that early but i came across Aarons they had someone at my house within 30 mins. I am so thankful i found them and will definitely use them again.

El
Review №39

Sending a thank you for the service provided to take care of our air conditioning system. Truly a company you trust.

Lo
Review №40

Easy and great to work with esp in a time of emergency. Thank you!

Be
Review №41

Highly recommended. Scott wont leave until you are taken care of and is extremely courteous the entire time. Previous plumbers could not figure out why there was water backing up into the basement but Scott was able to get it figured out and taken care of. Great plumbing company.

Ty
Review №42

Just had a new AC unit installed today by Rob and Caleb from Aarons Services LLC. All I can say is wow!! My wife and I were on a tight budget and Caleb was very honest and upfront about the two estimates he gave us before it all started. These two guys answered all of our questions, were very knowledgeable, and very professional. Installation only took about 3.5 hrs. We couldnt be more happy about our purchase. We will recommend Aarons, and especially Caleb and Rob, to anyone who asks.

Ro
Review №43

Great people to work with. They have a great customer service attitude!

Ry
Review №44

Tracy and Rob took great care of us on a duct moving job. The final costs actually came out lower than we were anticipating. Solid company to work with.

Ni
Review №45

Each time Ive called Aarons theyve been quick to respond, thorough as they evaluate my home, and helpful in my decision making process regarding necessary vs. optional repairs. I appreciate that! Ill keep calling Aarons.

Wh
Review №46

Highly recommend Aarons Services for all of your plumbing needs. They saved us bookoos of money on repairs. Scott is super courteous and went above and beyond with helping us out. He is always available and does a great job. Very honest and pleasant company to work with. We couldnt be happier!

To
Review №47

I had to have an expansion tank added to our hot water tank with the home we are selling. The tech told us we didnt need to do the install, and he adjusted the overall water pressure of the home. However, we did the install because of the sale. I did appreciate his honesty and trying to save us money.

La
Review №48

Phenomenal customer service. Technicians were on time and extremely professional.

Le
Review №49

Ours was a plumbing saga. A couple of years ago, I thought our master bath needed the faucets fixed, in that they were slightly leaking. Like many other homeowners, we pushed this repair can down the road.Finally, we phoned Aaron’s Services asking for a plumber to take a look. In our naivete, we thought the plumber could easily replace parts in our existing bathroom faucets.When he arrived, and then examined the faucets, he found otherwise. He was very exact with the explanation: all were damaged beyond repair. Further, he said that Jacuzzi faucets were installed with missing parts, which meant the builder installed inferior material. He referred us to bath & electrical distributor.My wife got to go shopping. She selected faucets similar to what we have. Then, another Aaron plumber arrived to install our new up-grades. When he opened the front of the Jacuzzi, he expalined the builder took short cuts by not having shut-off valves & placed the water pipes too close together. He showed us these builder short-cuts. He basically rebuild those connections: the water pipes to make the new faucet fit nad the shut-off valves. Our little 2-hour job took him 4 hours.When Aaron’s 2 master plumbers completed their work, our master bathroom had Bling! It was safe from gushing water because of no shut-off valve. Their plumbing made it possible to pass any plumbing inspection whenever we decide to sell our home.Finally, each plumber was personable. Each cleaned the area of debris. I have included photos of their finish work. Please note: no surface scratches, uniform, firm fit, and each faucet works well. When you need a qualified plumber, this company has them.

M.
Review №50

We had an internal gas line leak at a new house we purchased. I called early morning, by 11am Rob came to visit, took a look, gave me a fair quote, got the gear to complete the job, and by 1:30 my home was safe again for my daughter, wife, and 3 dogs. Thanks Aarons. You did a great job.

Al
Review №51

Tracy, Scott and their office staff were amazing getting us cooled off when no one else would help during the hottest days of the year. Tracy and Scott were here on a Sunday and again the very next night after regular business hours to fix a manufacturer issue. They called when they said they would, showed up when they said they would, charged the price they said they would, explained processes and equipment and were just pleasant to talk to.

re
Review №52

So glad to do business With such nice people very fast service and they know exactly what they are doing I would highly recommend them to anybody. Other companies give you the run around but not here they get you fixed up and running.

Ga
Review №53

Scott & Aarons are the best! AC died while getting over a stomach bug... ugh!! He was there within the hour. At first it looked bad but he kept at. Thank goodness it turned out to be an easy fix. He didnt give up and we were cool again, very honest and knowledgeable. He saved the day!

Gr
Review №54

They are our heros. I couldnt find the leak anywhere. I gave in and called Aarons and they where very polite and honest. Scott Found the leak within ten minutes of arrival. Charged cheapest service call I could find and were reasonable on the cost to fix the problem. I highly recommend Aarons Services

An
Review №55

Woke up and the heat had failed and it was 10 degrees. Called these guys, Scott asked me some questions, eliminated the first and then came out and pinpointed the problem. Got it back on for me, came back this afternoon with the part and I have my heat working normally. Thanks guys!

De
Review №56

Aarons Services is the best. Very friendly, professional and dependable. I called He came right out and got the job done.Thank You Aaron Services

Ma
Review №57

Super nice and knowledgeable young man. Will definitely use them again.

M
Review №58

Thank you so much. They came, they fixed, they cleaned he was done.. Finished our day thank you..

ro
Review №59

They were great ! They were every polite,honest, cleaned up. and were fast

Te
Review №60

The service was awesome and very informative and they were on time

Je
Review №61

We had so many problems..with Anthonys.we called you . SCOTT came out to help us. We love him..he is so good and we have had multiple problems. He has fixed them sll. He is polite..friendly. honest and We ask for him every time!! We will never change !! Ross and Jean Dewitte

Da
Review №62

I need to give a shout out to Aarons Service in North K C. They not only have a cheaper service call, they repaired our AC for hundreds less then anyone else around the northland. Very professional and they didnt try to sell us anything we didnt need!

Ia
Review №63

They fixed the problem two other companies were too lazy to fix. The repair was also much cheaper than I was quoted from the other companies.

ca
Review №64

I had an emergency come up on a drain, I called they had a cancellation they went right out took care of the drain. Ive used this company before they are very efficent.

Da
Review №65

Scott was great-informative and most helpful!

Da
Review №66

Quinton was very professional in all areas.

Tw
Review №67

The service is wonderful . Quentin was on time, very professional and very respectful and gave me good advice on how to maintain things. Although this was a maintenance visit, Quentin figured out in two minutes why my main humidifier wasn’t running. Thank you so much.I will be having Aaron’s Services LLC do all my AC plus work.Thanks so much Ashley for always being so patient and understanding.All the people I have met so far have been great

Information
67 Comments
4.9 Rating
  • Address:5231 NE Antioch Rd, Kansas City, MO 64119, United States
  • Site:https://aaronsair.com/
  • Phone:+1 816-471-7890
Categories
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Plumber
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
  • Online estimates:No
Health and safety
  • Appointment required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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