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Christian Brothers Automotive Barry Road
4200 NW Barry Rd, Kansas City, MO 64154, United States
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Christian Brothers Automotive Barry Road

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La
Review №1

Honest, trustworthy, and fair mechanics who value customer loyalty over a quick dollar. I brought in a quote from Van Chevrolet for $5,600 for a couple repairs on my Equinox. Christian Brothers performed a courtesy check on my car and confirmed the repairs were needed but quoted me 1/3 of the cost Van Chevrolet did. They even had a second technician look over my car to make sure they didn’t overlook anything. I was upfront and told them I didn’t want to do all the repairs at once and they were very understanding and respectful. I will only take my car to this Christian Brothers location from now on.

so
Review №2

Ive been to them twice nowfor an oil change. I liked the service so I recommended them to family and friends. We all happen to need an oil change around the same time and the most unusual thing occurred. Roughly a week or so after our oil change WE ALL GOT LOW TIRE PRESSURE alerts on our cars. All 4 tires had air released. In equal amounts and that is NO COINCIDENCE. do not be fooled by the name or the Jesus music playing in the lobby, they are a business and a crooked one at that!

Re
Review №3

Great customer service. Too All: Remember that the World, Country & Metro Area is coming out of a Pandemic...COVID...(2021)Be considerate, friendly & thankful to staff.Busy...place. Timely work. They can do what they do & not the impossible.Be Safe ☺.

Ke
Review №4

I called the day of and needed a safety inspection for a car and Logan fit me in that day. Great customer service and environment. I would recommend this place to anyone.

Li
Review №5

The shop is honest, and does good work for a fair price. I also like the atmosphere, and the interactions Ive had with team members have all been great. I would highly recommend your business to people I know.

Ja
Review №6

Very professional automotive repair. They were reasonable priced, and up front with everything. Plus they give you a courtesy call later on to make sure everything they worked on is all good.

Ba
Review №7

The best shop ever............i wouldnt take my car anywhere else. i tell everyone, AAA would not come to my house because of snow, CHRISTIAN BROS. came, picked up my car and delivered it back to me. I WILL NEVER TAKE MY CAR ANYPLACE ELSE, ever.

Be
Review №8

Pretty much the only mechanics I trust. Quick, prioitized work thay I have never had to make a second trip back for the same problem. They will know you by name and treat you as though you are family.

De
Review №9

Recent visit to Christian Brothers on Barry Road/Green Hills was great. In and out in a couple hours. Great service--we will go back!

Sc
Review №10

I took one of our company vehicles to Christian Brothers Automotive for air conditioner service and after they diagnosed it they assessed we would need a new blower motor and some other work on the air conditioner and the estimate was $656. I approve the estimate approve the work and when I talk to them to pick up the vehicle they said the repair was only going to be $156. I said are you sure cause I I approved more work than that. They said, when we took the motor out we identified that there was just a resistor in the motor that was the problem so we just replace the resistor you are good to go and the only charge is $156. Honesty, quality, trust them they will treat you right

Cl
Review №11

Extremely nice staff. Professional, prompt service for my vehicle. It was convenient affordable and will most definitely do business with him again in the future thank you so much Mary and Logan.

Al
Review №12

This location takes care of its clients and has the sweetest lady that will shuttle you home. They have a texting system that included notes and pictures and you work with your mechanic and honor the quotes they give for repairs. You can also get your inspection done.

Mi
Review №13

They did the repairs that I needed much faster than I expected and for a very reasonable price. They are very friendly and professional. In my opinion, they genuinely care about the work that they do and the customers that they serve. I got a phone call the day after I picked up the car, just to make sure everything was in order and that I was a satisfied customer. That is going above and beyond what is to be expected and I will remember Christian Brothers Automotive. I would recommend them for any Automotive repair that you have and they will be the first auto shop I think of for any future issues that I may have.

Mi
Review №14

Very clean and nice/friendly customer service. Can make appointment to get inspection done. Just a very nice experience.

Ju
Review №15

Ive been going here for years and recommend their service. They are honest and do good work. Ive never had them recommend work that I didnt need, nor have they pressured me to get optional work done. My wife and I know nothing about cars, but theyve never talked down to us about repairs. Theyve added texting functions for quotes and notifications, which I really like. My only complaint is that thier easy-pay option is a lot of work. I would prefer a store credit card with 90 days of no interest per charge.

Br
Review №16

Brian at Christian Brothers is a class act. I have never used them before and they had every opportunity to take advantage of my broken car, instead they worked for me. Brian did the leg work to find out where and how my car could be fixed the quickest and the least expensive.They are open later that most on Fridays, which is one big advantage for my family. Ultimately, my car is getting fixed, Christian Brothers did the leg work, and they are not doing any of the work or getting any money out of it. To put the cherry on top, they called me after my car got towed to the next place to ensure that I was taken car of. Class. Act.

Da
Review №17

This is the most professional independent auto repair place that I have ever been to.

Ke
Review №18

Incompetent mechanics, crooked managementHad a water pump repaired there, and half an hour off the lot, the truck broke down again. It turns out the mechanic had left a pair of Vice grips clamping the radiator hose shut. We had it towed back, and instead of apologizing for the mistake, they called it a coincidence and charged us another $350 for the trouble.A mistake by the mechanic— that, I can forgive. But management taking advantage of that mistake and capitalizing on it? That makes them crooked.- Update - The owner is very disappointed at my impression, not the experience, and doesnt deny the mistake. I guess that hose isnt very important to the functioning of the truck, and since it broke something that wasnt the water pump, its a total coincidence.The last conversation I had with the personnel in the shop was condescending and led nowhere. Their substantial price reduction involved charging us $350 instead of $500 for their mistake.

Te
Review №19

Great service!! Reasonably priced!! Would go back!

Do
Review №20

This a wonderful auto repair shop. Everyone is so friendly & professional, and the work done was perfect. Great job.

St
Review №21

The service is excellent and they really care about their customers.

Am
Review №22

Very easy to schedule an appointment. Helpful friendly staff. Quick service.

Fa
Review №23

I went to get my car looked at for a noise in the suspension. Not only did they have my vehicle looked at quickly, but they were very accommodating for my personal schedule. I am very please with how fast the service was and how professional they were when speaking with me over the phone and in person. I will be coming back and I will recommend Christian Brothers Auto to everyone!

Pa
Review №24

Fantastic, friendly employees. Go out of their way to make you have an affordable, yet extremely efficient experience. You leave feeling happy, and almost forget that the car troubles you have are what brought you there in the first place. Thank you and God Bless Logan, the techs, and everyone else at Barry Rd location!

Li
Review №25

I wish i could give 0stars. This place will mess with you, and if u dare stand up for yourself they will take the caps off of your tires and put a nail in them or better yet drop your car off a jack right in front of you. Chose the people who work on your car carefully.

Jo
Review №26

My car has been having issues for about a month. It had a lot of miles on it and I believe it was just a matter of time before it just started falling apart. One day at finally overheated on the freeway on my way to work. My insurance company recommended Christian Brothers Automotive which I had never heard of before they checked my car out and did a diagnostic to find out that it is done the engine was shot. I’ve always had issues trusting mechanics because I’ve been cheated and lied to so many times that I was very skeptical but they were very upfront and honest. They are hard-working individuals just like me that know how important honesty and integrity Is in a business. Now that I did not have a car anymore I had to work a lot more hours to make some money for another car. I wasn’t able to actually get to my car for about another week and it stayed in their parking lot. They were nice enough to allow me to store it there and as I realized going back there their parking lot was always completely full so I felt as if it was an inconvenience to them that my car was there so as I sold it to a scrapyard I felt it would only be the right thing to do to give them some of that money for being generous enough to allow me to have my car there for a while. The owner was like yeah that’s not necessary just give us a good review so here it is as honest as I can be. I will definitely be back here for any diagnostic issues with my cars. And I would definitely recommend these mechanics to anyone especially if you would had a horrible history like me of trying to deal with mechanics that were not honest.

Ky
Review №27

Excellent service at a fair price

Sa
Review №28

I have been very happy with Christian Brothers Automotive. I have had my vehicle serviced there twice and their customer service is second to none. I have felt super well informed about my options and never felt like I was being taken advantage of. They always follow up to make sure the work is satisfactory and it always is!! I’ll definitely keep coming back.

Cl
Review №29

The best car service I’ve had in a long time! Amazing service, super friendly staff and just overall a great experience.

Sh
Review №30

They tried to talk me into a bunch of things that didnt need to be fixed. Dont trust these people!

Br
Review №31

Needed Missouri safety inspections. Christian Brothers had availability knocked out both my cars at one time. Very quick very courteous.

jo
Review №32

Exceptionally clean environment and very professional and courteous staff

Ka
Review №33

The excellent service began when I made my first phone call to Christian brothers to set up an appointment for an inspection for my and a check engine light being on. The gentleman on the phone was excellent. He took my information and set up an appointment for me on the day that I was requesting to be seen.I was very pleased with the service the day I arrived for my appointment. They got me in rapidly. I comfortably waited in their nice waiting area. They got me in and out in a very short amount of time. They answered questions that I had concerning another vehicle I own. I plan to make an appointment for my other vehicle soon. I highly recommend Christian Brothers. I will be doing business with them again soon.

Za
Review №34

Needed an auto inspection for my used car that I was titling from out of state. Needed it kind of urgently, Christian Bros were able to get me in short notice for an inspection in about 10 minutes! When I arrived, the facility appeared quite new & clean. The associate (John) who greeted me was extremely polite and professional. I was very happy he offered me a bottle of water while I waited, and the a/c in the waiting room worked great! Other associates also made small talk; politeness and smiles were not in short supply and everyone appeared to enjoy their job and treated me as a valued customer. I will definitely be returning to Christian Bros for all my automotive needs in the future. Thank you!

Je
Review №35

Very nice staff and less expensive prices than other shops in the area!

er
Review №36

Very kind and honest!! I love talking with the staff while I’m waiting for my oil change. Also they have an AMAZING loyalty program. You get 3 oil changes and the 4th is free. Beat that other shops!! Logan is especially wonderful. He’s a sweetie and very pleasant to talk to. I only trust Christian Brothers with my car now. The other places always try to take advantage of me because I’m a woman and the think that whatever they tell me I need to get done I’ll have them do it. Wrong!!!! I know enough about cars to know better than their scams. At Christian Brothers they may point something out that needs attention eventually but they don’t push me to get it done there immediately. All in all, I would recommend them to anyone that wants fast, friendly, and convenient service and who won’t steer you in the wrong direction. You guys are great!!! Keep up the wonderful work you do!!

Ka
Review №37

Always do a good job at a fair price.

Ni
Review №38

Yes They Really Do Exist!! Honest Trustworthy Mechanics/Automotive Shops! This place is the best! With the nicest staff! Went in for a simple Alignment and got a automotive shop I can finally trust! Everyone working in this place was kind helpful and compassionate. I felt extremely comfortable here and I’m not a Christian but I do believe in God and All the religions from God and this place does right by there name! Thank you All so very much! This is now my place to go for All my automotive needs!!

st
Review №39

These guys are great. They helped me out with all my questions and needs. Also very good value for the high quality work they provided. Worked super fast to accommodate my work schedule and took me to work and picked me up. This is the only shop I will use for my vehicles. Thank you all for everything. Highly recommend!!!!

Ma
Review №40

These guys are very professional and well spoken.The atmosphere of their waiting room is refreshing.

Ly
Review №41

I would have to say this was the best experience Ive had getting an oil change. They were nice and actually took the time to explain to me what was going on with my tires. I appreciate that. Place was nice and clean and they are located right next door to my apartment! Thank you guys .

Pa
Review №42

I thought this place was great. They were friendly, quick, and have a courtesy shuttle. They as call and ask before installing the part after a diagnosis.

Tr
Review №43

I like that CB uses texts to keep you up to date on your repairs. Just do not feel this feature is being used to its full capabilities. Otherwise, these guys are nice and I never felt like I was being duped or overcharged.

Gr
Review №44

These people put my car in the garage said that I needed two bolts to get an alignment then they ordered the bolts then they said they had to order the other bolts to call them the next day they didnt even make an appointment I asked for an appointment they said call the next day I called the next day at 7:30 in the morning they said somebody call you back I called back like 7 hours later and they said we called you I said no you didnt thats a lie and you guys call yourself a Christian I get so tired of fake Christians I will not take my car back because they didnt do anything they didnt try to help me any other shop would have been like hey man let me order these other bolts let me fix this for you so you can get an alignment these people are not Christian these people are demonized thats all I can say

Sh
Review №45

Chritian Brothers is the best service I have received from this type of service. We have used their services 3x and have always been very satified! We will only go to Christian Brothers. We highly recommend them.

Ol
Review №46

Very friendly, welcoming and helpful. Quick service and seem very honest. I watched them interact with other customers as well and the same level of professionalism and customer service was excellent across the board. Highly recommend.

Ev
Review №47

It is absolutely horrible to move to a place where you know no one and have your car breakdown. Not even to mention a car that you had maintenance work done totaling $2300.00 a month before your move! Well someone suggested this family owned shop a mile away and I called! BEST CALL I EVER MADE! Anthony answered and was patient with me through explaining what happened. He suggested a tow truck company that would come out and the charge would be including in the work they would do. Driving a Volvo, I expected a couple thousand to be spent. Anthony assured me just doing the diagnostic first and they would let me know the problem. Less than 30 mins I was called and told it was a glitch in my security alarm and everything else checked out great. I am not familiar with people who really do what they say they will do and that is what I got with Christian Bros Automotive!! They didnt try to up sale me. They didnt try to put parts on and then charge me cause I needed it anyway! I met the Brothers and the Father and it felt really good leaving knowing that I got mechanics apart of my human family now that I can call on and i wont get shucked around! Thank you guys for everything! Driving is life and you took great care to get me back on the road!

La
Review №48

They were not understanding to our situation and told us to reschedule. We told them we would be late and they said no problem. When we got there, they denied us service after we struggled getting the car up there. Was planning on spending a lot of money there. Not going back.

Pa
Review №49

They got to my issue faster than they originally said. Were extremely friendly and clearly explained the issue. Corrected the problem efficiently instead of just throwing parts at it and running up the bill. Extremely impressed. This is the first time in 20 years Ive had to take a car to the shop because I couldnt fix it myself so I was apprehensive about where to go. I will recommend them at every opportunity and will be a repeat customer without a doubt.

Ta
Review №50

Very clean and professional, and the staff were all super friendly and helpful!

Br
Review №51

We called them for a repair on our sons car. We live out of town..... they took such good care of us. Quick service. Polite and caring business. It’s nice to know that there’s a business who will help when you need help ! Thank you

An
Review №52

I was recommended to come to Christian Brothers by a much larger company for some quality work at honest prices. Thank goodness I was. I’m new in town and felt instantly safe put my car in their hands when it needed speedy help. I was given rides to and from the shop to my home, which made my life a whole lot easier. The people there are very courteous and genuine. Also, the homemade cookies up front were delicious! Thank you again! Highly recommend and so relieved I found a place that I can trust.

Ju
Review №53

Love this shop. With my daughter in KS, twice now we have had to send in two different vehicles for repair. They diagnosed, repaired and were honest. GREAT SHOP.

An
Review №54

Had a flat tire, so I drove straight there after airing. Had no appointment, but we were in and out in well under an hour, even with a tire rotation. Price was very affordable.

Am
Review №55

I will definitely return. They treat everyone with honesty. Usually mechanics try to push people into spending money they don’t really need. They didn’t. The place is clean, friendly and feels like family. I’ve already referred 3 people. Best place to go if you want to be taken care of.

Ph
Review №56

DoQuick turn around and great service

Ol
Review №57

I moved to KCMO in 2016. My sister, brother-in-law, and nephew had used Christian Brothers Automotive on Barry Road and recommended them. It is now 2019 and I am so very confident in their services. I find everyone down to the driver who takes me home and picks me up when my car is ready to be courteous and professional. I am confident in the quality of service I receive and their explanation of the needed services is done in a professional manner, I understand what is needed, and everything is clear. I leave there with no regrets, plan on returning, and I like they have the history of work that has been done on my car since I moved here.

Bo
Review №58

This was a very quick and easy experience! I choose them because they had the lowest rates around and they partner with Costco auto services. They diagnosed the issue and took it upon themselves to look at other potential problematic areas. They diagnosed and fixed my car sooner than quoted. Even though i planned a ride, they offered me a shuttle. I will go to them again and recommend to anyone else.

Th
Review №59

When the repairs to our vehicle were more than the blue book value, we decided not to repair. On pickup of the vehicle, the 4 new tires we had brought in to be mounted were gone. They couldn’t even tell us if they had disappeared from the shop or our vehicle. Was our vehicle even locked when left in the property? We were then asked to “prove”, with a receipt, what we paid for them to be compensated. No apology either. They admitted that other cars on the property had been broken into “for loose change” but admitted they didn’t have any cameras covering the lot. This is a situation still in progress. We will see if they have a thread of integrity. **Update:** After submitting an invoice to show what we paid for the tires and the owner submitting to their insurance, we were paid for the missing tires.

Ch
Review №60

I went in for a vehicle inspection and they were on the ball! In and out I tell you! Staff was great!

Da
Review №61

Honest employees, a good place to get the work you need done right. Would recommend the business to everyone.

Mi
Review №62

Was my first time there, they was fast, friendly and effectiont! Their quote was pretty much spot on and if they had to do something different or its going to be more than they said, they let you know. I loved how they always kept my updated! And you get a warranty with the work! Will definitely go back.

Th
Review №63

My son took his Jeep in and they fixed the wrong thing...when he took it back they chuckled and said yep they did the wrong side. They supposedly fixed the problem but it happened again and they said it was not their fault or parts they used. When asked what needed to be done the so-called manager became belligerent. I would not take my car there and he will not again. Shame there is no Christian atmosphere when sticking it to a customer.

mi
Review №64

Treat customers with respect and professionalism. Will use them again. Hopefully later than sooner.

Ma
Review №65

Professional friendly service! First time there and I will be a repeat customer.

Jo
Review №66

I cant emphasize enough the professionalism and honesty that I experienced with Christian Brothers automotive on Barry Road. I highly recommend Christian Brothers Automotive and encourage any military service members to do business with them. I have taken my wifes 2012 Honda Odyssey to them and my 2015 Toyota 4-Runner. They charge what is fair and do not try to sell you anything you do not need. The automotive shop is clean, the people are professional and work is top notch. Thank you so much for such a wonderful experience, you are a breath of fresh air.

Vi
Review №67

I am a single mom and needed an oil change and a time solenoid. They were so kind, fast and a great price. They didn’t try to sell me anything ( no hard sales) They really were very kind to me and the other seven customers waiting ( packed office) They had warm cookies and we all had a great conversation while waiting. Scott was very helpful, Wendy was very kind, Chris and Logan were very fast.I am so grateful. God bless you all.

hl
Review №68

I needed a safety inspection. The were booked for the day but told me to come on by. Between my initial phone call, checking In and paying for the service it was a.grand total of about 35 minutes. I was very impressed and reccomend highly

Se
Review №69

Friendly environment with professional and honest assessments. Recently got my alignment and brakes done there. Will be going back for sure.

BS
Review №70

Not bad. I wish they wouldve locked my car when they parked it, for everyone sake. I couldve just taken my car without paying, I have many many spare keys, but Im an honest man so I paid. Other than that though they kept me updated on my car and didnt hassle me to come get it as soon as it was done.

St
Review №71

Exhaust manifold fixed.

Ko
Review №72

The service tech and front desk staff were insanely kind and accommodating. Most importantly they were very respectful of my vehicle as it was obvious to them the meticulous care I take with my cars. I would certainly recommend this shop to anyone!

Ch
Review №73

Logan Snow blew air through my pipes and charged me $56.18 but didn’t even take me to dinner.

An
Review №74

Have taken my vehicles to them several times and Im never disappointed!!!

Bi
Review №75

Great information. Very friendly and professional. Look forward to doing business with them.

Em
Review №76

They talked about the values of the company & the meaning behind Christian Brothers. Amazing service with hospitality CUSTOMER SERVICE 😀

Ki
Review №77

Friendly, honest service. Reasonable prices. Text alerts kept me updated on progress. Would definitely recommend to others!

Ab
Review №78

Always friendly and helpful. They get things done right the first time.

Ja
Review №79

Incredible! Helped my daughter with an urgent repair on Friday! Just tremendous service! So very impressed, would get our business every single time!! Reasonably priced. Thank you!

cd
Review №80

Had a very positive experience here. Had vehicle troubles while on vacation that I knew would require significant labor hours to repair. After calling around Christian Brothers were able to get me in that morning and have me on the road that night. A truly fantastic work on their part to help me during an emergency.The staff was exceedingly friendly and hospitable. I was offered rides to go get meals while I waited and was frequently checked upon.After the repair I did receive a follow-up call simply to see if there were any further troubles. While I couldnt take that call (they left a message) I appreciate the extra touch at the end.

Ke
Review №81

They were able to complete the needed repairs in a timely fashion. They used OEM quality parts, which will definitely make a difference down the road. I was able to get in on short notice and they gave me a ride home so I didnt have to wait around the shop. Ive used cheaper services and got less than impressive results. You get what you pay for, and these guys are well worth the money.

Ch
Review №82

I have been here twice, and both times I had a great experience! Very friendly and fast service. The prices I paid were much cheaper than I anticipated. It feels great finding a mechanic who is trustworthy!

Do
Review №83

Honest, professional, knowledgeable, friendly. They go the extra mile to please their customers by providing shuttle service, clean and comfortable lobby, even fresh baked cookies. I highly recommend Christian Bros.

er
Review №84

Went here to get some problems checked out on my car and the mechanic that helped me was the most honest and helpful person Ive ever worked with. He ended up showing me one of the things I thought was a problem was something I didnt need to even worry about and it worked itself out. After that they referred me to a place that could do the other work I needed and was very appreciative that they sent me to a place just as honest and well priced as they were.

Bl
Review №85

Were very rushed, told me it would be done in a hour. 6 hours later car was still outside with flat tire, said they called me.. I never gave them my phone number. Fishy and poor service. Wont be going back

Sc
Review №86

Shady people and management, if they think you dont know cars... watch out. They will say everything is broken and needs to be replaced... 0 stars for these crooks!!!

Br
Review №87

I had a wonderful experience getting my car serviced at Christian Brothers Auto. I had not gotten my vehicle serviced since moving to KC in April and I found these guys on Google. The front desk lady was super helpful and even told me I might want to consider the VW shop if it saves me money on european oil. She did not have to tell me this information. The shuttle driver Jim was super nice and friendly as well. All in all, I am going to stick with these guys even if it cost me a little more from time to time. The quality of service is worth it.

al
Review №88

Gave him a really hard project to quote it 4 hours. For labor it took them a day and a half to do it they stuck to the price that they first quoted me did a good job

Ni
Review №89

I didnt actually get the repairs done. But I was treated super fairly and professionally for the quote. The quote was for someone else. I wouldnt hesitate to go back here. 👍👍

BW
Review №90

Took my mothers Escape there with electrical/ignition issues. Specifically, a fully charged battery in the evening would be completely dead by morning. Fully explained that this was an ignition or alarm system issue and several reasons why we thought this. We also explained that we took it to another shop, and their cure was to replace the alternator with no success. All of this was noted in the repair order. Christian Bros response was to replace an almost new battery (under full warranty) with a better battery, change the oil, re-activate the alarm system and charge her $500. The next day??? Battery was dead! Took the car back and were then told that this is a flood car and that the fuse box was corroded and causing a drain on the system and would cost another $600.Took the car to Johnson County Automotive and they immediately diagnosed that this was NOT a flood car but there was, in fact, corrosion in the fuse box from a small leak in in the windshield and charged us $400 and included a 1 year warranty on their services! Car runs fine now!I will not claim fraud, and I will accept partial blame for my mother being too trusting, however, I will claim complete incompetence, especially in dealing with a 75 year old woman on a fixed income who does not have an extra $500 or $600 laying around for experimental auto repairs!

Ju
Review №91

Chistian Brothers Automotive provided us with great service. They were honest and trustworthy. They fixed only what needed fixing and didnt try to up-sell us on additional services that werent necessary. They went over all of the services provided and answered any questions that were asked. Super friendly and very professional. Would highly recommend this business to anyone especially to those that are new to the area like we are and not sure who to trust. Great business and great people!

Si
Review №92

We have been a loyal customer with CB for roughly 10 years now and have dumped more money into vehicles then I would actually like to admit. I dont honestly know if we will be back after this one.Took my 03 Wrangler in last week to have an inspection done and came out with complete sticker shock. The inspection came back with a bad belt, bad belt tensioner, and upper and lower ball joints on the driver side. Total repair costs of $1200.Came home to check the prices on the parts on Autozones website and absolutely everything was half the price they wanted to charge for it. There is no reason for a new belt to cost $70 when I can buy it for $35.The bulk of the $1200 was from the upper and lower ball joints and labor coming to about $800. I called another mechanic and asked them for a quote on replacing the same ball joints and was quoted $370... to include parts, labor, and an alignment. Agreed to that price and took the Jeep down today to have the repairs finished. Please note, I changed the belt myself before taking it in.An hour later, the mechanic called me back and explained that he and another mechanic both went over the Jeep at separate times and neither could find anything wrong with the ball joints or anything else for that matter. His exact words were, everything on the front of that Jeep is tight and there is no reason it should have failed inspection.I dont know whats going on and I am not the type to accuse someone of something unless I have more information, but I dont like this at all.***Update***CB contacted me regarding this post. After talking with Scott, we agreed to bring my Wrangler back in to have another inspection done. We both wanted to find out if someone had made a mistake somewhere.Scott had another mechanic take a look at the Jeep and confirmed what the second mechanic had said, that the Jeep should not have failed for ball joints. The mechanic did show me that there was a minimal amount of play, but nothing that should have caused an inspection fail.In the end, I am pleased with how Scott and CB handled this situation and the professionalism shown on their part. Scott likely saved a customer and we will be bringing my wifes car in next month for its inspection.Thank you Scott.

Ta
Review №93

WOW! I honestly cannot say enough GOOD things about everyone there! I found them by accident in July 2014- my vehicle needed an inspection. I was fit in and didnt have to wait very long at all. The place is almost as nice as a SPA - super clean, well decorated - not at all like what I have experienced at other auto service places including dealerships! I had said I would come back to schedule some maintenance items. When I came back, I had said that another place and indicated that I needed to replace my rear struts, please exam and let me know cost. Jeremy (the service manager) came back to me and said in their opinion, you dont need struts (saved me $800), however, the mechanic (Chris) indicated that your clutch assembly might need to be replaced (a big ticket item). Well, before a long trip, I decided to take it in and have it done... they worked with me - BAD news - 2 days later, my husbands truck transmission went OUT - they got us in and back up with 24 hours and worked with us. These people are AMAZING! Not to mention, free rides to and from home. Free WIFI, super nice, patiently explained things, I feel like we have made new friends. Its now May 2016, and we are still happy with their service, we continue to take our autos in for routine maintenance, we are still VERY happy!

Ch
Review №94

The crew was very helpful! It was my first time taking my car into a shop and they made it as painless as possible for me. Not to mention my car is working great now!

St
Review №95

Took car in to replace a drive belt and get inspection, quick and easy process and all around great service

Li
Review №96

Great service and work! They repaired my truck in a timely fashion, granted it was a pain. I also loved that they thoroughly checked everything on my vehicle, sent me a report with pictures, and an estimate for it. The next day I told my friend who in return took hers to the Liberty location. She was also very satisfied with the service she recieved. Will definitely go back!

Re
Review №97

We have been customers of Christian Brothers on Barry Road for a while now, and use them for service on both of our vehicles. This is a remarkable team with excellent customer service. Most recently, some repairs on our car didnt go exactly as planned, and Chris and his team did a great job of making it right. Chris kept in close communication with us, explained things in a manner we could understand and made us feel confident in the service we were receiving. Great value for the money at this location, excellent service and quality work.

Ti
Review №98

The technicians at this shop are amazing. I am amazed at the how they can find a problem with a vehicle that no other shop can find. The staff is always friendly and helpful. If there is ever a question with my car I can call them up and they are always eager to help even if it means they stay late to do it. They always go out of their way to make sure my vehicle is taken care of. The inspection that they do with an oil change is very helpful in letting me know what is going on with my car and I dont know of any other shop that offers it free as a courtesy to you. I dont always want to hear that something is wrong but I would rather know about it now than wait to find it while I am out driving with my three kids. I know that I can trust them and not have to worry about being taken advantage of. Thank you guys for all your hard work!!! I will never go anywhere else.

Bi
Review №99

Perform service in a quick and timely manner

Kr
Review №100

Awesome as usual, completely taking care of us! Make sure you ask for JOHN for ANY & ALL your automotive needs!

Information
28 Photos
100 Comments
4.6 Rating
  • Address:4200 NW Barry Rd, Kansas City, MO 64154, United States
  • Site:https://cbac.com/barry-road/?utm_source=GMB&utm_medium=organic&utm_campaign=kansascity
  • Phone:+1 816-545-9346
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Car inspection station
  • Car repair and maintenance
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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