I had issues with my 2006 Subaru Forester and after 3-4 days of researching and talking to others, I could not find anyone I felt comfortable with close by to work on my car. I found PWPAC online one morning and gave them a call. Talked to Chris and he sounded professional and knowledgeable. Took my car and dropped it off.one evening. Chris called me the following day and explained what they found. The next day I picked it up, fixed and running good. I am so happy to have found this place. I feel so much more comfortable knowing I have a place and people I can depend on and trust. Car issues are very stressful to me. Chris has made it much less stressful. I highly recommend Platte Woods Precision Auto Care!!! They will take good care of your car and you! Thank you PWPAC!!!
I drove into town on a Thursday for a weekend baseball tournament, from Chicago. On Thursday night my car started acting weird and the check engine light came on. I called Friday morning and they were the only place that would take me, knowing my situation. Chris told me they could diagnose the car for me but let me know to prepare to stay in town until Monday. I appreciated his honesty. They were able to diagnose my problems and ordered the parts. The parts came in Monday morning and I was on the road back home by 11am! I felt like a VIP. Chris was very informative and my car is great! I felt safe driving back home. I highly recommend going here for any car repair/maintenance needs!!
We ended up needing a new engine due to an incident on the road. They all were so helpful through out it all! We didnt even know we could go through our insurance for just the engine (no outside damage) and saved us thousands! Got our vehicle back a day or so early too!
I’ve had a pretty big engine problem that showed up while I was passing through KC. After getting a recommendation from a friend we towed the car to Platte Woods shop where they were able to take it in. The staff seems very knowledgeable and respectful. Their fix and future precautions were all very reasonable and without breaking budget. Would 100% recommend this shop to everyone.
Had to take my sons car in due to an issue while he was near the area. Service was great. They took care of my son and his car in a timely manner. Great service
I’ve been to a myriad of car shops in KC over the years and this is, by far, the best customer service I’ve had. Chris, April and the folks here at Precision are precise, honest and courteous. I won’t be taking my vehicles anywhere else - and you shouldn’t either.
Love this place. Fairly priced repairs. Theyre quick and do a great job. I would recommend them to anyone. Theyre great at explaining what the problem is and wont recommend unnecessary work. Weve been taken for a ride by more than a few mechanics in the past so the first time I brought my car in I asked for them to show me what they found. They took pictures to show me the issues they found and broke down the costs for me. Completely transparent which was refreshing to experience.
I have taken my car and my daughters car to Precision Auto Care several times. They are always welcoming and friendly. I have always had a person answer the phone when I call. They have given me honest and reasonable repair estimates. They are informative and typically finish the work needed on time or even ahead of schedule. They fixed my air conditioning for half the price I would have paid at the dealership. That was a couple years ago and the air conditioning is still going strong! We drove my daughters car to their shop without an appointment and they got back to us that same day, letting my daughter know what the issues were with her car.
I called this place, told them what was going on with my vehicle. I had it towed to them the next day. Suddenly we had a bad storm that hit the area. In 2 days total my vehicle was fixed. I had my alternator replace. This place rocks I would definitely Recommend them!
Absolutely outstanding! These guys are patient, compassionate and professional. The bigger the job. The better they are! Replacing a transmission is big! It takes an honest, and dedicated individual to be true master mechanic. That he is!Thank you Chris for replacing our transmission with such precision and punctuality.
I am so beyond thankful I discovered Platte Woods Precision Auto Care. The times I have brought my car into the shop have been the least stressful and easiest task I’ve ever done. Chris (the owner) talks to me as if we’ve known each other for years—answering any and all questions I may have. This is a genuine shop who is always there to help!
I came in needing an emergency repair because my vehicle was overheating and they took me in and took care of me the next day! They didn’t just repair something and say “oh that’s done” they replaced the part and ran multiple tests after to see if that truly was the problem! Probably the best mechanic experience I’ve had in a while! Definitely would go here in the future.
Chris is awesome! Great customer service! He was extremely patient and professional with all my questions. Fixed our vehicle within a timely manner even though it was brought in without an appointment. Didnt try and make problems out bigger than they really were. didnt try to sell us things we didnt need. They also did our inspection very quickly and efficiently. thank you Platte Woods precision Auto!
We bought our Jeep from a dishonest dealer and to make a long story short, took it to Precision to fix what the dealer messed up. They got us in and got everything fixed up. They talked us through every step and explained in detail the whys and hows (Im not mechanically inclined). They were amazing with everything! Very professional, honest, friendly, and extremely helpful. I will be taking both trucks to them from now on. I cant say enough great things! Id recommend them to anyone!! Thank you so much for everything!
I love this place! I get so nervous about my car and they always give me peace of mind knowing my car is road ready. April and Chris are awesome, nice and professional. I highly recommend Platte Woods Precision Auto!
They are always accurate in finding issues. I brought a car that the dealership that I bought it from couldnt find the issue, but they did. Every sense then Ive always brought my cars here. Nobody I trust more. They are always super friendly.
I am new to the area and needed some repairs to my vehicle and I found them online. I was not disappointed! These guys are very professional and very knowledgeable about cars/trucks. I will be taking my vehicle back to these guys when the need arises. They are A1!
We were scheduled to leave for vacation and our A/C started blowing hot air, we were very worried about finding somewhere to take it before we left but April was very nice and was able to get us in quickly and Chris kept us updated on what was going on and we were able to leave on time with working A/C! Thank you so much.
Took my car in for a coolant leak, very professional and courteous and explained what was needed, had my car back the next day. I would use them again.
The mechanic treats customers as family members. He is willing to do whatever necessary to ensure that your vehicle doesnt leave in the manner which it came!
My husband and I could not be more pleased with the service we received at Platte Woods Precision Auto Care. They were efficient and fixed multiple issues within hours. They were also wonderful at communication through every step of the process.
5 star ratings are bought, DO NOT GO HERE!Worst experience of my 57 year life and it’s still not fixed, they won’t continue to find the problem cause I opened credit card dispute, duh!Ac not fixed TWICE! Now I have to start over somewhere else! I have also reported them to AAA, they are not a quality shop!She says can’t make me happy! Happy? I wasn’t looking to get happy from a repair but I was expecting a repair to be done. I’ll update after the new shop looks at it and advises.
I went in for an inspection and they were prompt and friendly. They even gave me an estimate for the preventative maintenance for my car but they were not pushy at all about it. I will be returning.
I initially went there for some routine maintenance stuff and an inspection. Then at a grocery store days later I had my catalytic converter stolen. Platte Woods Precision Auto Care were very professional and courteous about taking care of ALL the needs of my poor car. They had it fixed sooner than I expected. They took care of all of the general maintenance needs as well. And it all came in at a lower price than expected.
WHAT AMAZING SERVICE! There was no pressure to have any of the larger services my car needed- just complete honesty and everything was explained in detail. I will be bringing my car back for the rest of its life!
I knew I was missing a bolt in one of my brake calipers - they still charged a $55 fee for diagnoses of the reported issue. I suppose that makes sense to ensure the client knows what their talking about...When all was said and done, they had installed two new bolts (one on each front wheel) and charged around $250 for parts and labor. Seemed a little costly to me, but I needed the work done right away and I was back on the road in no time.When speaking to the mechanic, he seemed to really know his stuff and told me exactly what was happening with my truck and what actions he was recommending before proceeding. Great experience, thank you!
Very clean and organized repair shop. Chris was great at communicating. was very respectful and honest.
Always appreciate working with professionals. Appointment took as long as theyd estimated no nonsense or pressure just a quick and straight forward service provided at a fair cost. My turbocharged Mazdaspeed is performing like new following their induction cleaning service which I plan to add on as part of my regular maintenance.
Chris was very professional and helpful! He took his time to explain details of my service - he went further to educate us a lil more about out our car and it’s mechanics . Thank you guys ! It’s rare nowadays that we get not only professional help but also great customer service and genuinely friendly ! We definitely will be servicing our car with you from now on ...
You can tell this is a family owned business in how they take care of their customers. Friendly, professional, affordable. You can’t go wrong with this place to get what you need done on your vehicle every time!
I was considering purchasing a Honda with 200k miles. I needed it checked over. They got the car in and performed a detailed inspection and provided an itemized report. Saved me from making a big mistake.
Great place! Awesome customer service and a fast turn around. Would definitely go back.
Great place! My Dodge Charger had some issues with the Siberia like cold weather and would not start. After looking around and finding the issus, they replaced my fuel pumps and helped me get back on the road!Thanks Chris!
Good communication and also informed me of future maintenance that would be required with different priority plans and upfront costs. Thanks Precision Auto!
I have taken a few vehicles here over the years. They are always friendly and quality of work is always good. I wouldnt hesitate to bring any work to them.
Chris was very professional and polite, quickly arranging a tow for our undriveable VW, which had inexplicably blown out all of its oil the day before. He discovered the problem and offered a thorough explanation as to what it was, but was also very upfront with the fact that this would be a labor-intensive repair, and the first of its kind for his shop. I appreciate honesty and transparency. I will definitely be back in the future.
Nice friendly staff, fair pricing and upfront about what need work and what didn’t. I was scheduled to have tires balanced among other things but was told they didn’t do it because it wasn’t necessary.
Alternator went out cost $ 300 to have a battery installed. They charged me to clean the terminals them charged me to replace one of them them The did what was asked of them but they charged me a 150.00 for something ORiley doses for. Free. Wont be back.
Great experience. I refer friends. Reasons why below:Platte Woods Precision Auto listened to me when I wanted to replace an ABS unit on an old Escalade. I understood that the fix may not hold up or even work when driving it off of their lot, but that’s what I wanted to do. I found Platte Woods Precision Auto because another shop I had good luck with previously kept telling me that “I wouldn’t be satisfied” if they were to fix my car. Money was not an issue, I wanted to drive my old car. Platte Woods explained the same risks without knowing the backstory, but helped me with the repair when I asked them to proceed. Works great two years later.The staff always follows up to make sure that I’m satisfied and if I’m not, they will do what they can to try and satisfy.I drive an old vehicle because of Platte Woods. If it weren’t for them, I would have upgraded into another vehicle in attempt to stay out of auto shops.
I just want to give a shout out to this place. We were working towards a cross/country road trip and within two weeks we had our van taken to this place twice and inspected for a few problems we were having. They are so kind and helpful, reasonably priced, and quick with their service. They make sure to use high quality parts, and all parts are even under warranty! That’s not something I can say about many mechanics. Anyways, they really helped us out and helped us get to our destination safely. They are very passionate about what they do and I can assure you won’t be disappointed if you go here. They’re pretty flexible and may even squeeze you in if they are able to help.
CAUTION: I personally feel that it’s fishy when a business has 181 reviews and 90% of reviewers only have 1 or 2 previous reviews. Either:1) they’re giving discounts for a 5 star review to people that normally wouldn’t reviewor2) they’re creating false accounts in their spare time to boost ratings.look at similar types of businesses and you’ll find a completely different history of reviewers.This shop may have the best, most honest mechanics in the world but that’s for you to decide. I’m just saying be cautious 🐀
Are you looking for a service center that provides excellent and thorough response to your auto repair needs? DO NOT MAKE A DECISION WITHOUT FIRST CALLING OR STOPPING IN AT Platte Precision Auto.No auto repair center can eliminate the inconvenience of either absence of your vehicle for a day or more or waiting. However, my family and I have patronized Platte Woods Precision Auto since February of 2018. While even Platte Woods Precision Auto cannot eliminate the waiting/inconvenience of auto repair, April and her staff are sensational at checking all of the other boxes that matter.Most recent example; damage to a right rear door of a blue 2014 Ford Escape. Called April on Monday 4/20/20, by that afternoon, April had located an entire color matched door and scheduled Escape to be brought in on Wednesday 4/22/20. Dropped it off in the afternoon and by Friday afternoon 4/24/20 replacement door was installed, everything buttoned up in a very professional way, and we are super pleased.The labor and replacement door cost was market value which we were happy to pay. We will continue to do business with Platte Woods Precision Auto indefinitely.
Got my 12v battery replaced here. Service was quick and the price was good. Been a customer for years and will continue to do so.
Fast courteous service. They tell you what service you will need coming up. Very helpful to be able to plan ahead.
They did a great job in a timelymanor
Extremely professional and kind staff willing to walk me through exactly what the issues were and how they fixed them. Even gave me recommendations for the future if something similar happens so I could fix it quickly and easily.
They were professional, personable and do great quality work. Would highly recommend.
I asked them to replace the starter, however they told me it would be fine for quite awhile and meanwhile talked me into services that I did not ask for. A week later and I am currently stranded in Colorado with a car that wont start!!You told me the starter would last 6 months to a year. IT LASTED 6 DAYS!! Fantastic work! 👏👏👏To make this review perfectly clear, my car passed your inspection. I told you I could not afford to do both the tires and the started, and based on your brilliant mechanical knowledge I chose the tires. Dont worry, Ill never make that mistake again.
Good experience, took care of my car diagnostics quickly and professional.
April was really helpful, and my service was top tier!
I had a very good experience taking my 2009 Suburu Legacy in for a oil and filter change and for re-attaching a passenger and drivers side engine splash guard. I was pleasantly surprised that they could attach the old parts. This saved me money. It’s nice to find a business that tries to save the customer money. Chris the service advisor was knowledgeable and amicable. He went over with me what service my car would need next and gave be a quote of how much that would cost. This was my first encounter with Platte Precision Auto service and I most certainly plan on going back there.
Always do a great job!
Chris and his team are the greatest I will definitely use them again
First time using Platte Woods Precision Auto Care and I will be using them in the future. They were open and honest about what was going on with our a/c and answered all the questions I had in regards to DIY take home freon recharge kits. The cost was better than most and they got our car looked at quickly. Its hard to find good, trustworthy repair shops, so Im thankful for finding them.
Took my car in due to power and performance problems. Long story short, Chris explained in detail what would be performed and the prices. I agreed to the service and charges and within a day my Car was ready to pick up. After driving the car for a couple of days I’ve noticed that the performance is a lot better and it drives really good. The guys at Platte woods did a solid job on my vehicle and I look toward to using them in the future as needed.
I was greeted immediately upon walking in, and the person helping me took the time to answer all my questions and explained his answers well. Ill definitely go back any time I need something fixed in the future.
The communication was great. I got a great overall picture of everything going on with my vehicle. Ill definitely be back.
Very knowledgeable and kind. Listened to what I had to say. Just wish they were a tad bit bigger with maybe another great mechanic and one more diagnostic guy! But still great
I have total confidence in April and her staff to point out issues and work with me to prioritize them with regard to safety and what is routine and what is unusual. My main vehicle has 180K loving miles on it, so we are at a stage where a few things just have to be addressed. I greatly appreciate their thoroughness and honestly.
I had growling noises in the front of my 2011 Jeep Grand Cherokee. April and her crew had the problem diagnosed quickly and I was back on the road in no time.I have been going to Platte Woods Precision Auto for years and with the newly remolded shop and office they should be providing great service for years.
I looked up reviews from others and noticed that they were good after checking other places that didn’t have good reviews Chris kept me informed of all repairs that was being done thanks to Chris and his crew i would recommend them to anyone if they need any work for their vehicles because they are very knowledgeable and polite.
Quickly assessed and fixed my air conditioning problem. Felt expensive ($200+) but Id guess that is a typical rate, if not less. Appreciated the professional service and didnt try to sell me on anything else.
They were very knowledgeable and were able to diagnose an issue that was complicated for me to figure out. Their rates were very reasonable and they didn’t try to sell me anything that I didn’t need. I will recommend them to others.
Ive been taking my cars to Plate Woods Precision Auto Care for more than four years. Theyre always reliable and honest and wont try to sell you something your car doesnt need. Id highly recommend!
I’ve been coming here since I moved to Kansas City a few years ago and they have always made sure I was taken care of to the fullest! They are extremely friendly and very communicative about everything they do! They are extremely reliable and I would highly suggest using them !
Found them after my former service center showed a steady decline in both quality and customer care. Couldnt be happier. Expert work, on time, and quite reasonable, as much as half of what my old place charged for one routine service. Theyre good people and I highly recommend them.
Chris was able to save me $300 over what the dealership was going to charge me! Good service with a fair price. I’ll be coming back
I had a great experience taking my vehicle to Platte Woods Precision Auto Care. Communication was fantastic. They found the source of my problem and one additional item that should be fixed, but gave me the option of if I wanted it done now or not without any pressure. In the end they fixed both issues very quickly and communicated very well throughout. I will be going back for my repair needs in the future.
Very friendly staff! Chris was very nice and informative!
Based on the problem symptoms I provided, Chris summarized how the team would proceed to determine the problem. I live in another state and appreciated how my car was quickly worked into the rotation for a fix. The problem was isolated and I was informed of the cost to repair and when the car would be ready. A couple optional fixes were also suggested, which I approved.I appreciated the excellent service and communication provided throughout my experience with the car repair.
I trust this place to tell me like it is and not over charge me on things that don’t need done. They do not try to talk you into purchasing extra services but will let you know when things need to be done. Very happy with this place and will definitely be going back for any maintenance on my vehicle.
They communicate well and are honest about their work. The fuel pump on my vehicle burnt out stranding me on the highway. I got it towed to Platte Woods and they diagnosed and replaced it quickly.Another issue came up (a wiring issue which contributed to burning out the original pump) and I took the vehicle back. Since the issue was missed on the original fix (but not necessarily due to any fault on their end) they covered the parts and labor to get me back on the road. Theyll be getting my service in the future.
Its important to have a reliable, trustworthy place to go for automotive service and Platte Woods Precision Auto is that place for me. Theyve actually saved me money on more than one occasion, but even more importantly, when they fix something, it stays fixed. They remember your name and they treat you like youre their only customer. I would recommend these guys to anyone who is tired of being taken advantage of. Tell Erin that Steve sent you!
I always take my vehicles that need servicing and receive prompt, courteous, professional and excellent repairs and maintenance. The staff are all great and repairs are always completed as promised.A+
I have used Platte Woods Precision several times and am always impressed. Every employee is friendly, professional, and not pushy. They will take the time to explain each part of your repair, and I trust their recommendations.
They were able to diagnose and fix the issue so didn’t have to take to dealer. Great service!!!
Great people to work with. Very reliable!!!
The work I had done was exceptional and an estimate for additional work was prompt and fair. Great folks to work with!
Precision Auto... handled my maintenance issue completely, reasonably, with total transparency. They gave me an in-depth analysis and option to fix the ‘most’ needed issues. I also have a couple of things to ‘watch’. Exactly what I want in a repair shop!
I had such a great experience with this company. I had unexpected car trouble and was able to get my car into them immediately. They diagnosed the problem and got my car working great again. Prices were very reasonable, they were extremely professional and provided timely service. So glad i found them!
LOVE this place. Quality work, great prices. They call you every time they see something or need approval Etc. theyve got a gal up at the front desk whos incredibly awesome, the owners are really nice, I plan on taking my car back here in the next week or two to have the final repairs done. I trust them!
These guys are great. I went to other places to get an estimate to get my AC fixed. I was told that I needed some parts that I didn’t actually mean I was quoted $1800. I took this to Platte wood precision and they quoted me half the price. It was completed the very next day. Aaron was very kind on the phone and was very helpful in explaining everything. I would definitely recommend these guys to anyone. I will be taking all my cars to this place from now on.
Platte Woods Precision Auto treated us like a close family friend and saved us over $1,000 compared to our first quote from the dealership. Very workable and communicated very clearly about what they recommended and how much it would cost before doing anything to the car. Definitely would recommend them to anybody!
It was quick and easy its very polite professional got me in and out no time whatsoever
Great experience!!! Will definitely be back for all my car care needs!!!
I can not say enough good things about this place however let me just say a few:ProfessionalCustomer service is the best Ive ever hadTimelyCost efficientTrustworthyLIKE FAMILY!!!!
(Services checked off indicate not just this visit, but across a span of time)I owned a Dodge Stratus for 14 years, and for the last 12 of those, it was maintained by PWPAC, including a timing belt replacement, which allowed that car to go 194,000 miles before I sold it.So now, when Wanda the Honda needs service, this is where I go.
Boy, I was surely in a pickle when I called Precision Automotive. I really thought my car was doomed. Even after a preliminary diagnosis from other places didnt pursued me to schedule. Then, I talked with the professionals at Precision. Suddenly, without knowing what happened, I felt all warm and cozy. I became comfortable and confident that this was the best place for me and my ride. They booked a same day appointment and hours later I was up to speed. Politeness, professionalism and expert mechanics set this place apart from all the rest. Oh, I almost forgot...my repairs were quite affordable in comparison. Thanks Precision Automotive, you have made a friend for life!
Just visited this business for the first time. Oil filter and oil change. They determined my air filter needed changing, too. I feel they were very honest and professional. I listen to the service manager briefing a lady on the work done on her car. I believe you’ll understand the work done on your car if you bring it here. I plan to be a regular customer.
Very informative and helpful. April fought tooth and nail with our warranty company to get us taken care of! Appreciate them so much.
Always a great experience! Thanks Chris! New tire works perfectly!
Great little family owned neighborhood shop. It’s hard to find a good mechanic. This place is always great about communicating and quick turnaround. They even ran my car to another shop for exhaust work so I could pass inspection and get it back the next day! Who does that?! Awesome!
Im so happy with the work done on my 13 year old Kia! And being 13, there was a lot that needed to be done and I wasnt told anything I didnt already know. They were so mindful of the cost and so good to work with me. As a new resident of KC, it feels great to know I have a mechanic shop I depend on. Thanks, yall!
This place is fantastic. They care about you and your vehicle and finding the actual problem instead of throwing parts at it and costing you big money like large dealerships do. Their work is top notch and they are very accommodating if you have questions or concerns about anything! And obviously, this isn’t a large shop with 20+ mechanics so depending on what you need done, it could take a little extra time but I’d rather them keep my truck for a week and do things correctly at a decent price rather than take it to a dealership and pay almost double to get it back the same day! Couldn’t recommend this place more, truly a gem in the Northland!
Don’t even TRY to go here. I sent an EMAIL requesting a diagnosis on my Impala early on Tuesday morning and Chris won’t even look at my vehicle for at least three days “due to covid restrictions”. If you need a good laugh just submit a request for an appointment at this place. I read a handful of reviews on this place and I’m disappointed I didn’t get the same treatment. I guess covid is the excuse they choose to use as to why they can’t see my car for three days... whatever sense that makes. I’m truely excited to see how they will try to deny and reply to my review.
Hi. I just want to say thank you for everything you have done for me.Excellent service...I was treated like a family. I was relocating for work from N-Carolina to Oregon and my Subaru broke down. Needless to say I was stressed. I don’t want to be negative but no other shops in the area called me back or were wanting to help.Very perceptive and professional.Thank you again! Young
Great communication, excellent work, and reasonable prices. My wife and I have both brought our cars here for repairs and absolutely recommend them
First class operation here folks. One of their customers broke down while on a trip and ended up in our NAPA Auto Care facility. They stepped up and dealt with their vendors to get us the parts and authorization to get their customer fixed and back on the road. They were professional and prompt in helping us resolve the problem. True sign of how much they care is how they step up when a problem pops up.
The work on my car was done in a timely manner and they have great communication. I’ll be bringing my business back there for sure!
Great professional team. Gave a thorough assessment and fair prices. Also, kept me informed along the way.