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BlackBerry Systems
6477 W Kl Ave, Kalamazoo, MI 49009, United States
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BlackBerry Systems

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Pa
Review №1

Blackberry Systems is my go-to place of business when I need work done that they are able to do. In a single day, a tradesman removed 10 very old double hung windows in my breezeway and replaced them with 10 beautiful sliding windows and screens. (My breezeway instantly became a space where I could meet with one or two friends during this pandemic because the air flow was perfect.) The entire experience was professional, and communication was clear and courteous. I opted to pay over 18 months, interest free, which was a definite bonus.In 2015, Blackberry also installed a new roof for me, and I have been totally satisfied with that project. It was another quick and professional job.Blackberry has great products and wonderful service. I give them a big thumbs up!

Ti
Review №2

I wouldLike to invite the owner to come and see the poor workman ship that his employees have done at my house,the entry doors that were installed the casting started to buckle and there answer was to put a nail in it also the patio door was installed 5 inches in the wrong direction and over another header,then after waiting months. for the correct doors they install the correct doors but they have a.bad seal so obvious that it should not have been installed,so tired of BlackBerry Systems

Ke
Review №3

Very helpful staff. Looking forward to having the rep come out for the scheduled visit. Im positive Im in good hands.

ja
Review №4

Im really happy with the install on our slider door. The finish work and cleanliness are great.1.5 years later, when having concrete work done, we noticed some rot below the flashing of the door. I called and spoke to Cameron the manager. Blackberry had a tech (Wayne) on our property very quickly and will be done with the warranty repair within 5 hours of notification. Very happy with the customer service in a pinch. Well done!

Co
Review №5

Blackberry is Replacing windows at my apartment and they purposely left shards of glass on the ground it’s like navigating through a minefield taking my dog out. VERY lazy workers. They don’t even use BlackBerry phones.

Su
Review №6

BlackBerry replaced our 150 yr. old windows throughout our entire house, replaced the siding, & installed gutters/gutter guards. This work was done three years ago, but when we called recently about two areas of downspout that were totally not working, they came out & spent a good deal of time figuring out the problem. (Including getting drenched!) This is a company that stands behind their product, their workmanship, & their service after the sale! I wish that we had used them for our roof replacement! Hansons did a terrible job that we just have to live with because they do NOT stand behind their work! We highly recommend BlackBerry for any service they can do for your home.

De
Review №7

Professional explanations to my many questions related to brand of window, installation, functionality.I like to shop/ support smaller, local businesses, and they fit the bill.

Ka
Review №8

We had a great experience using Blackberry Systems for our home. Great quality and excellent service. I would highly recommend.

Ka
Review №9

Blackberry Window & Door Systems were EXCELLENT to work with while we were replacing our windows on our 1950s ranch home. They not only sold us quality products, but equipped us with the knowledge we needed to do the project ourselves. We would highly recommend Blackberry to anyone!!

Jo
Review №10

Blackberry Systems is a very professional home improvement company offering high quality products and excellent workmanship.Each time we have contracted with Blackberry for work on our home we have been pleased with the quality of the work and all of the people we encountered from the owner, to the sales team, office staff and the installers!Phil and Joan Carey

Bo
Review №11

Very professional, showed up on time and even cleaned up when done.

Jo
Review №12

Worst driver ever! Drove into oncoming traffic to overtake me! Very reckless.

Mo
Review №13

Great stuff going on at Blackberry. All sorts of window sales and options. Good management w accurate estimates and on time completions. Highly recommend Mike and his crew.

Ri
Review №14

Several years ago I had a Blackberry Systems sliding door window replaced (the whole thing was initially installed about 21 years ago), when it developed a leak between the panes of glass. However, a leak later developed between the door and the jamb over time, allowing outside air to come in. I stopped at Blackberry, and spoke with Mike, the owner. Mike was very responsive and respectful. He arranged for someone to come out to check it out, and he was able to fix it, at no cost.I really appreciate the work - and you have great customer service. I highly recommend you!!

Mi
Review №15

Great place to work

Ra
Review №16

Scott came out to give us an estimate this week and it was a great experience. I hope our new window installation goes just as smoothly! Knowledgeable, helpful and with up front pricing.Scott walked around the house with me, inside and out, looking at the windows and taking measurements. We chatted about the project and what we were looking for. After he had a good idea what we wanted he showed me the window brochures and windows. He had a standard form with prices and options on it, so I knew he wasnt just making up prices which is what the other company we got an estimate from did. He explained everything to me in a clear manner.On our walk around the house, he explained to me why were were have problems with some of our older replacement window sills (done before we bought the house) and how they could fix them and where to go to get another broken window I have fixed. This was above and beyond what we were initially asking about, but because they sent out someone knowledgeable who could answer all our questions, they ended up getting more work and we are extremely happy with the service we are receiving.And it still is costing 40% less then the estimate from the other company....

J
Review №17

Website explained any question I might have had.

Tr
Review №18

Six years ago Scott came out to give us a bid on eight windows for our condominium. Very professional. BlackBerry prices were a little higher than the other three companies I got estimates from. I chose to buy from BlackBerry because their installation as well as the windows were guaranteed for life! They have sent someone out to fix a window and a screen on three different occasions with no fuss or problems. Later I chose BlackBerry to install a new front door. Great service and the same guarantee. We are now looking for siding for our condominium complex and are getting several estimates. Good service generates repeat business!

Da
Review №19

Had fire doors and an escape window installed at the church. In the parsonage had all new gutters and 32 windows installed in an old 1922 house. Excellent job, would recommend to anyone. Cheers.

Wi
Review №20

Recently spoke with this company after seeing their advertising on TV about how customer friendly they are. We are new home owners needing to replace a couple sectionals of vinyl siding. I contacted them and without even taking my information they flat out denied to help and instead suggested I call Menards. Is that how it works? I call to offer business and you say go elsewhere? My answer? Absolutely. I will pay someone else to help with my siding needs.

Pa
Review №21

The sales person came out and spent ~2 hours with me. Measured windows and left information. Said a quote would be coming soon.Unfortunately, 3 months have gone by with no quote. I have contacted them a number of times. I guess they dont want my business. If I could give zero stars I would as this was a huge waste of my time.

Ty
Review №22

They spent almost 2 hours at my house measuring and going over what was needed. They never contacted my again, wont give me the quote or return my calls. Why waste peoples time if you dont want to do the work, alls you have to do is say you cant handle it.

ma
Review №23

Had a window fail under warranty and they replaced with no hassle!!

Al
Review №24

Love the windows and service! Looking forward to getting more windows and a deck done in the near future!! Thank you!!

Te
Review №25

BlackBerry does things right!

ju
Review №26

Good people i!!!

Li
Review №27

Difficult company to deal with.

Information
4 Photos
27 Comments
4.2 Rating
  • Address:6477 W Kl Ave, Kalamazoo, MI 49009, United States
  • Site:http://blackberrysystems.com/
  • Phone:+1 800-732-9400
Categories
  • Window installation service
  • Deck builder
  • Door supplier
  • Roofing contractor
  • Siding contractor
  • Sunroom contractor
  • Contractor
  • Window supplier
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • On-site services:Yes
  • Online estimates:No
Health and safety
  • Appointment required:Yes
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