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Master Auto Care
222 N Old Dixie Hwy, Jupiter, FL 33458, United States
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Master Auto Care

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Mr
Review №1

These guys went above and beyond for my vehicle. I came in with several different issues that needed to be addressed. I have a older custom foreign car which is very difficult to work on and they checked every nook and cranny to make sure I was satisfied and that the vehicle was operating to the best of its ability. The guys in the office were super professional every single step of the way and the technicians in the shop pay extreme attention to detail. A+++ I will definitely bring more work to them down the road!! Thank you Master Auto Care for being the best shop in Jupiter!

Sa
Review №2

I’ve been to many auto shops around the area and this place is by far my favorite. As a woman, I trust them completely and they always call to let me know what is going on and to keep me updated. They care about their customers instead of the money. Definitely the best shop around!

Pa
Review №3

Good guys doing a great job. Craftsmanship and service are outstanding. Fair prices for exemplary work. Highly recommendable.

Da
Review №4

This is one of the most trustworthy shops you can use in Jupiter. They have very sophisticated diagnostic equipment, and they always have played for the long term with me. I trust implicitly.

Vi
Review №5

Very professional, thorough and friendly service at reasonable prices.

de
Review №6

The service is very professional, they always get to the root cause of lights or issues for my BMW. Better than going to the dealer, they are timely and always have quick appointments. I highly recommend!

Sa
Review №7

We expect our cars to run well beyond 100K miles. When our mechanic of 15 years retired, we needed to find a shop providing post warranty maintenance and repairs. I believe we have found our the shop we can trust. Doug and his Team at Master Auto Care seem to understand their customers and provide them with knowledgeable and professional support. We have used them recently for maintenance and minor repairs. Our next major maintenance milestone for our Infiniti is coming up and we will be calling Doug and Steve for an appointment.

Pe
Review №8

Thanks John for the great service. We bought new tires at Costco, then had a vibration problem, brought it to Master Auto, they diagnosed bad tires (brand new from Costco) and after Costcos installation the rotors were warped. Master Auto installed new rotors, cars handling perfectly now. Thanks again guys!P.S. We returned the bad tires to Costco with some resistance.Pete JohnsonPublic Insurance AdjusterJupiter, FL

Pe
Review №9

This shop is one of a kind. Thank you Steve, John, and Brent! Im from out of town and called 6 different places, and none were even close to the level of professional service I received at Master Auto Care. They were up front and honest about what needed to be done and worked with me to find a solution. Jupiter, your search is over. Just go to Master Auto Care and you will be in the best hands.

Er
Review №10

Master Auto Care are fair, efficient and knowledgeable. Trusted them with my cars for more then 10 years. Highly recommend.

Ha
Review №11

John and Doug throughout my entire experience were very professional, helpful and supportive. They did a complete analysis of our truck to figure out what the issues were. They worked with me to gain alignment as to what needed to be worked on immediately vs. something to watch. Never pressuring me into a decision that we didnt come to together. They followed up with me several times after leaving their shop to make sure all was good. In fact they said if anything seems off after our work, please dont hesitate to come back by the shop for a look. The key to great customer service is making each customer the most important customer no matter how much is being spent. I felt that way from the moment I stepped into the Master Auto care shop. Thanks for great service, youve gained a customer for life.

Je
Review №12

Master Auto Care has been maintaining my car since I moved to Jupiter in 2009. Their service has been excellent and I have always been satisfied. They perform regular engine and tire inspection with oil changes and always make recommendations for necessary maintenance to keep my car running safely and smoothly! Bring your car in and you will see why I have kept mine there since 2009!

H
Review №13

I’m so happy that I found Master Auto Care! I am very picky about who works on my car. I have always had performance cars and take great care of them, so I can’t just hand it over without checking out the shop first. Master Auto Care came highly recommend and I’m very pleased with the professionalism and work performed on my car.

Ro
Review №14

A lapse in judgement and bad advise led me to a local chain auto repair shop whos initials are TK, ( Tire Kingdom ) for some maintenance work and a check engine light. After $$$$ the check engine light came on again.I then found Master Auto Care, who promptly fixed the check engine light as well as replaced my damaged exhaust system. Great work and no more check engine light.Several months later my shift cable broke. Returned to MasterAuto Care for repair with great results.They are friendly, honest, quick and do great work. When I leave the shop I leave with confidence that my vehicle is repaired properly. Highly recommend.

Ch
Review №15

Professional, courteous staff. Great communications. Called and texted issues found and sent pics.

De
Review №16

These guys are the only place I trust. I brought my car in for maintenance and its like a brand new car.

Ke
Review №17

This company really knows what they are doing. Doug is a professional.They have a new program that is worth talking about. When they pulled my truck apart i was sent pictures and an explanation for my review. With this system I would promote sending my daughter or wife. I could review the work from an other state if necessary. Good prices, clean job and nice people!!

Mi
Review №18

These guys are the best. Exceptional service and experience from start to finish.

Ra
Review №19

This place is great. Good people run the shop. I know my car is safe and will get an honest diagnosis. It’s centrally located, and they offer competitive prices.

Jo
Review №20

Great experience. Very professional, knowledgeable and communicated with me throughout the entire process. Definitely recommend.

PD
Review №21

Great Service, John was on point with everything that was explained. Fast service. I will definitely use them again and recommend this company.

pa
Review №22

Master Auto Care is awesome, they care about the customer, they explain what’s wrong with your vehicle and they send you a estimate. I give them 5 stars, they are very caring. Job well done by a awesome crew of mechanics. Thank you

Ja
Review №23

These guys are terrific. Very happy with the service. They rolled up their sleeves and finished several repairs on my car late on a Friday afternoon enabling me to start a 1500 mile drive the next day.Plus, theyre really nice guys. Highly recommend using them.

Ni
Review №24

Great environment, quality, and very professional care! This will be my goto every time

Ma
Review №25

I received the greatest automotive repair service in my 45+ years of driving today. I developed a problem in my exhaust system that required custom fitting a length of pipe, and expert level welding. I was in a real jam in that I needed to travel within a couple of days. Manager John and Mechanic Mitch were incredible. A delicate repair at a very reasonable price. Made my year actually. Highly recommend!!

Jo
Review №26

They are the best at what they do.If u own a MX5, u got to use them.If u have any car or truck, your at the right place when you leave your vehicle with them.

di
Review №27

I have a 2013 Mini Cooper Coupe and at 7 years old little things need to be repaired. Theyre quick to set you an appointment and prompt with explaining any issues that come up before proceeding with a fix. If you have a Mini and need it worked on skip the dealership and come here. Its the best service my car has ever had.

Ri
Review №28

My transmission blew a hose and lost 6 quarts of fluid all over the engine bay. I pulled over and luckily I was following a friend who pulled up. I hopped in and we went looking for something open at 6pm. Master auto care had a bay open so I stopped in. Although closed the person their gave me a tow company who I called and in 5 min a flat bed showed up and the tow truck driver loaded up the armada and dropped it off at master auto care put the keys in the dropbox for the next morning. Off to dinner I went. Next day after a few calls my armada was ready by 2pm. A new hose and 6 quarts of transmission fluid. The engine bay was also cleaned of the leaky transmission fluid and they did an inspection of the rest of the vehicle.Very happy with the way everything worked out. A+

Ni
Review №29

I came in for an alignment. Before the shop took payment they guided me on a better course of repair to fix my problem for good and save me money in the long run.

Me
Review №30

Quality work at a fair price. I will return when needed. Keep it up guys!

ka
Review №31

They were SO WONDERFUL!!! I was told my whole muffler needed to be replaced and it couldnt be fixed and it would cost $1300. Mitch did his Magic and it was only $275. Thank you ALL!!! You have a New customer who will tell many!!!And they fit me in the next day too!!!Thanks DougVery HAPPY CustomerKathy Bennett

Al
Review №32

I highly recommend! Doug, the owner is extremely knowledgeable. He is attentive, quick and will fix any of your vehicle needs. His prices are fair and the work is long lasting!

an
Review №33

A good price on my new tires, was done in a timely and professional manner. The shop was clean, even though its the height of the season. The staff was kind and friendly. I Would deffinately reccomend MAC! Thank you for taking care of my ride!

Ma
Review №34

Relatively new to the area, I went to a few shops and I wasnt happy with 4 shops until I found these guys from some locals I know. I love this shop and since going I have recommended a few people to go. All of them have also been happy with their service....Good ole fashion family run auto repair shop - straight shooters, hardworking, willing to help find affordable solutions and more. Thank you.

Ju
Review №35

Great customer service! I cant say enough good things about them. After a bad experience at another local mechanic shop, they were a breath of fresh air. Great work and after my car was towed there, they even got me a Lyft home.

Mi
Review №36

Avoid this place. They just want your money. Total waste of time. Took my truck in for an alignment, had an appointment set for 8AM, but dropped my truck off the night before, as I had said I would. Had not heard from them at 10:30 so I decided to give them a call. There response? “Oh we were wondering who’s truck that was!” They haven’t even started yet...few more hours went by, still No word from them, so I called again. They said “we sent you a text, we can’t do your alignment...” I did not get a text from them. I was told they could not align my truck because all four ball joints were totally shot, in addition to my steering box. They quoted me at over $1600 of work just to get a proper wheel alignment. Knowing that this was a flat out lie, (because I had just done front end work on my truck myself, and checked my ball joints!!) I decided not to bother arguing and just go pick my truck up.I immediately took my truck to another shop directly across the street where they had my truck aligned right away, showed me the alignment sheet and everything was all mine perfect. When I asked how the ball joints and steering box looked, they said ONE ball joint was just starting to show signs of wear, but was no concern at all, and did not effect the alignment. Not to mention, the alignment cost HALF of what it was at MASTER AUTO!!!Disappointing! Avoid this shop as all they want is your $$$$!!!

Br
Review №37

I have been using this shop for over 10 years. TOP NOTCH SERVICE ! I formally owned a similar repair shop in NY, so I know the ins and outs of the business. I have brought dozens of my cars there for many different services. I can personally recommend these guys to friends and family. Keep up the good work !!

Ro
Review №38

I called Master Auto looking to make an appointment to bring my car in .They took me same day, fixed my car and did such an amazing job. I could not be happier with the work and customer service and would definitely highly recommend them to anyone!

Re
Review №39

Im super happy about how my car is running. They are honest, knowledgeable, timely, and sincere. They explained everything along the way. Im grateful. Thanks again.

jo
Review №40

Paid them so bonafacio could damage my car....

Do
Review №41

These guys went out of their way to help me and even picked up my car and brought it back when I needed it the most. I found they were very honest and reliable.Thank you for helping me out in a bind.Donna

Ma
Review №42

Quick service, great mechanics,, reasonable rates, friendly staff.

Je
Review №43

Doug was very responsive & informative. He had my issue resolved in a couple hours :)

Ch
Review №44

Fair prices, prompt and reliable repairs. I would highly recommend!

Ka
Review №45

Master Auto Care has excellent service! They are courteous, helpful, and professional. I have been a loyal customer for more than ten years and highly recommend Master Auto Care for all of your vehicle maintenance.

Ch
Review №46

Very professional! Great customer service. We will definitely be using them for all of our repairs.

Su
Review №47

I like my muscle cars. They take pride in their work. It is a good fit for me. Thanks for your help

Ra
Review №48

They diagnosed the entire vehicle and submitted a detailed online report with associated costs; very professional.

Sp
Review №49

Clean local shop. Experienced staff. Fairly priced. Thanks again guys.

Ja
Review №50

My boyfriend and I always chose to come to Master Auto Care over every other auto mechanic shop being that they always provide a full detailed report on what went on with our car while undergoing maintenance. We highly recommend to family, friends, and strangers who are looking. Master Auto Care is #1

Ro
Review №51

I just want to say thank you to Doug and Kristen. I own a limo company. When one of my cars has a problem i need it fixed fast and fixed right. Time is money. I use Master Auto Care because i know im getting a company who knows what they are doing. Thank you guys. Keep up the great work.P.S.They have been in business for years. Its family owned and the owners daughter will shuttle you back and forth to pick up your car.

Ma
Review №52

Great job! Highly recomend the shop. Awesome employees.

Ly
Review №53

Always professional and great service!!

Ad
Review №54

Easy to get in and get my car serviced! Thanks guys!

St
Review №55

Great service! They did a full inspection on my older Van and John let me know what needed attention now and what could wait.

ca
Review №56

I left a shop after 20 years and was brought to Master Auto Care by a friend. Superior service!

Lu
Review №57

Horrible Customer Service Skills!!!!!This was the second time Ive used this company. The first time the service was slow, they didnt call back when they said, and it took 3 days to get a tire on my car. But everyone has a bad day so I used them a second and now LAST time. This last time I brought my car in for a simple tire repair, and got some very minor scratches on my rim, I called to tell them, they said it was not possible. I asked if I could bring it by in the morning. When I went by in the morning I was treated like a criminal, told it was not possible, and that they did not want my business anyway. The sad part about it is, I would have been fine with a simple hey maybe some dirt got on the machine and a Im sorry. I told the guy I wasnt asking for anything from him, just bringing it to his attention so it could be avoided in the future.

Je
Review №58

This is a great locally owned shop, fair pricing and top notch customer service. Will be back for all my routine maintenance.

E
Review №59

Been dealing with this shop for the last 2years he charged top dollar but always took care of my car until today!!!! I went to this shop on Thursday of this week to make appt. to install oxygen senser tried for 4 days to get appt. finally went today. After waiting 40 minutes I asked for price only to find out the part price was two & one half times the amount by 2 auto parts store . When questioned he got nasty and said for me to leave and dont let the door hit me in the BUTT (ass) on the way out!!!! Im from New York in the automotive business for 45 years and they say New Yorkers are nasty but Florida auto shops got us beat by far!!!!!

Ch
Review №60

Had brought my Jeep to the team at Master Auto Care in August 2016. There was a lot of troubleshooting to be done. They took the time to find the problem. Doug and Crew Very Knowledgeable and professional.

MC
Review №61

Reliable great mechanics real honest on fixin your car

Fr
Review №62

Wonderful people,,full of knowledge,,I called 2 days prior for appt,,for oil change,, bada Bing bada boom,,,in and out with a smile

Jo
Review №63

When I was a younger guy, I went into this shop for a problem with my car. Now that Im a bit older and wiser, I realized they completely ripped me off.Be wary when using this shop, I wish I was. Or if you use these guys, get two or three different other quotes before making the decision.

Ti
Review №64

My first visit and everyone was helpful and very friendly! Thank you for taking care of my car!

Ry
Review №65

The shop does good work and has friendly service.

Ch
Review №66

See Doug and John for great service!

Ke
Review №67

You feel like family at Master Auto Care.

Ka
Review №68

Great service, friendly and fast!

Kr
Review №69

Doug at Master Auto found my brake issue that I have been having for years. He took the time to research my problem. Chevy never found an issue. Thank you and I will be back.

Be
Review №70

Great customer service

Br
Review №71

Great and professional

Information
25 Photos
71 Comments
4.7 Rating
  • Address:222 N Old Dixie Hwy, Jupiter, FL 33458, United States
  • Site:https://masterautocarefl.com/
  • Phone:+1 561-741-1650
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Diagnostic center
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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