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Carls Air Conditioning and Appliance Service inc.
106 Commerce Way a5, Jupiter, FL 33458, United States
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Carls Air Conditioning and Appliance Service inc.

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Ri
Review №1

Carls A/C recently completed (2) A/C system installs for single family homes I own in North Palm Beach. Prior to this they have provided maintenance and service for a number of years. I dont call anyone else..the level of service is top notch.. services are priced reasonably and scheduled promptly, service/installation techs are courteous, very skilled, and take extreme care in prep and cleanup. If you want it done right these are the folks to call.

Ti
Review №2

Excellent experience every time. Carl is very responsive and the staff is always courteous and professional. I highly recommend and will continue to recommend to others.

Ro
Review №3

Excellent workmanship and deep professional knowledge. Very fair pricing. Highest possible recommendation!

Da
Review №4

Carl’s has helped me out of many binds especially with my rental unit. He is extremely responsive and knowledgeableWhen it comes to ac you need someone who is on top of it.

Jo
Review №5

I have found a very dependable, reliable, positive and honest ac unit in Jupiter Florida. Cam home I noticed my house is warm. The ac unit is running but no cold air blowing out. I call Carl. No answer but I texthim. He called me back. I told him my ac fan is not spinning. Carl told me what to do, by removing the panel and hit a reset button. Woallla, the fan is spinning again. I offered to mail in a check for Carl but he politely turned it down. What an honest man. Any other ac company would come out and charge lots of $ or suggyou to get a new ac unit. Thank you Carl. I will keep yoinfo to use your company in the future. Thanks and God bless

Ma
Review №6

Excellent work. Honest businessman. Local business.

Ka
Review №7

I called Carls A/C talked with Carl directly he came over to my house within 15 minutes figured out the issue and sent his guys over in like 20 minutes!!! Great service and highly recommend!!!!

Ca
Review №8

First time i called wonderful top TLC service. This time when washer broke only text message never got back to me I thought I found a great repair man. Guess I was wrong.

N9
Review №9

All I can say is WOW. I was stunned at how efficient, friendly and thorough this business is. They truly do earn their reputation of 5 STARS.I had an AC shut down in the middle of Summer in the evening. I communicated with Carl early morning Monday. They were out at 0800 to troubleshoot and repair issue less than 1 hour after initial contact. All work was done in less than an hour. Carl did an evaluation of the airhandler system as part of diagnosis and provided valuable accurate information to improve home airflow. They are dependable, trustworthy and honest. Well deserving reputation. Thank you Carl.

Mj
Review №10

It was time for my 15 year old air conditioner to be replaced. I called 5 different companies and decided to use Carls. I was extremely impressed with the presentation and detail of Carls estimate and the reviews. Carl, also, was one of the few who wanted to make sure I had enough return ducts in my home. Taking the detail and presentation of the estimate into consideration, I decided to hire Carls for my new AC. I am extremely impressed with the detail of their work, their responsiveness, and sharing their knowledge with me. I will be using them for many more years.

Ly
Review №11

Carl and his team are truly the best of the best. Not only is Carl knowledgeable and detail oriented, he is extremely responsive and communicative ALWAYS. His team is also extremely polite and professional. We cannot say enough good things about the process of replacing our AC unit and Carl consistently followed up after-the-fact to ensure everything was running smoothly.

Da
Review №12

Carl showed up the same morning I called, both times. He was straight forward while also being professional. Unfortunately he had to make a second call because there was an additional issue with the washing machine. I do think it could have been resolved in the first visit, saving me some money. But he did fix it and gave me a small discount. I have had bad experiences with other appliance services in the area, so I am happy to stick with one that does things right. Would recommend.*I had to edit this review. I called Carl for my Air Conditioning because hed done a great job on the washing machine. It wasnt him this time, but one of his contractors.The contractor cleared the drainage lines, but seemed pretty unsure of the fix and made sure to call back later to make sure it was still working. It was, but the fix then only lasted about 24 hours before the AC stopped working and started leaking again.The reason I would even edit a review is because the cause eventually turned out to be something that seems so obvious, I question how it could have been missed. I know nothing about AC, but figured it out in about 15 minutes of messing around (which I would not recommend, but I was frustrated).The drainage line was clear, but the line between the AC unit and the pump was completely clogged. A huge disgusting explosion of black mold.And this PVC pipe is right next to the drainage pipe, how could they have not considered it might be clogged too?Anyway, I wouldnt discourage someone from using Carls. Just make absolutely sure any contractor is sure of their work, and dont be afraid to question it.

El
Review №13

They did a great job installing a new a/c in one of our houses. The service was excellent, they were professional and reasonably priced. We would highly recommend.

Jo
Review №14

We have been using Carls AC Service for 20 years. We just recently moved, and his team, replaced our AC unit with a Trane. Carl & his team are totally dedicated to customer service. He always communicates what they are planning and scheduling. Carl, also is on every job, and does a lot of the work side-by-side with his team, and they always look for ways to make your experience a simple one. We highly recommend Carls AC Service.

Wi
Review №15

Carl was extremely helpful, professional and prompt. He came to our house within an hour after calling. His customer service is exceptional!! I highly recommend him for any of your AC and appliance needs. I am so glad I chose him after reading all the wonderful reviews.

Ka
Review №16

I have used Carl now for 4 years. I changed from a local business to Carls for many reasons, but the main reason was dependability. He is always there for me, even when I had issues late in the evening, and on a weekend he had his people on the problem immediately. He is fair, honest, and reasonable, and his employees are always polite and competent. I highly recommend them.

Pe
Review №17

Very informative and above all fair! Paul took his time in explaining the potential problem. I will definitely use them again in the future.

Ob
Review №18

My mother called them out in June 2019 to fix 3 year old 5 tn AC. They add Freon, and stated AC will take 3 to 5 days for house to get cool( really). After a day call them again, AC not cooling enough, they add more Freon and claimed they flush the unit. AC starts to cool right away after they add more Freon. Currently, AC stop working(7/17/19) they did not flush the unit, (lied they flush) water back up in the line, which cut the AC off. Will not use them again. They seems to don’t know what they are doing or just dishonest.

th
Review №19

I tried to get a quote from Carl and he was extremely rude. Said I should only get 1 quote. It is not up to him how many quotes I get.

Ma
Review №20

OK...I admit that I have a rep of giving contractors a hard time. Never satisfied, and demanding...right? But Carls was so thorough and on top of this install, that I never had a chance. WOW! Great product and the craftsmanship was excellent...a word I never use. He went over everything with a F.I.N.E. tooth comb...replacing all the lines, and even old fuse switches. What? Love this A.C. company so much, that my neighbors cant believe it. Haha...I dont leave reviews! Why bother when many only do a good job due to my fussing? Excellent service, Carl! Thank-you for your incredible work ethic! -Martha C.

Le
Review №21

Carl was recommended by a neighbor who owns several rental properties and knows good service. Our dryer broke on a Saturday. I called and Carl diagnosed, we discussed repair or get a new one. We decided to repair. A part was ordered on Monday, and by Tuesday we were up and running. Everyone we dealt with (from Carl to Tom and Phil was terrific. Very professional. So happy my neighbor told us about Carls.

ju
Review №22

Recommended by a friend for an issue. They responded quickly and cleaned up a mess caused by the previous service. Would highly recommend. Timely, prices are fair, great service

Ro
Review №23

I have used Carls services for at least 7 or 8 years. He is always timely, courteous, effective and cost friendly in addressing my repair needs. He has worked on almost every appliance in my house (washer, dryer, fridge, water heater, dishwasher, etc.). He will give honest advice about the cost benefit analysis of a repair, which some times results in him not getting a repair job. Recently had him redo my entire AC system including all ductwork. I could not be happier with the outcome and his follow up to make sure that everything worked perfectly. I recommend Carl to friends and family all the time.

Ji
Review №24

All I can say is wow! Kind, prompt, reasonable, and took the time to explain everything. He went out of the way and repaired a potential issue I had with my breaker panel. Folks, I am a very hard guy to please but I will use and recommend him to anyone. Where else do you call or text and speak directly to the owner? At CARLS AC you do...enough saidFollow upSo I had an issue with my AC. I am in NY and my other home in Florida. Called Carl, got owner on the phone, with a few hours he was at my house, diagnosed the problem, repaired it, professionally done, took pics of the problem and cleaned up to perfection. He’s my go to guy from now on.

Cl
Review №25

I have used Carls services for 20 years. He is honest, reliable and a great trouble shooter. He has a great team working for him. Always returns calls promptly. I trust Carls for all my AC and appliance needs.

Ka
Review №26

I own several properties and Carl maintains the AC units on all of them. They respond extremely quickly and have made several emergency services on weekends. I feel we are always receiving a fair and competitive price having shopped around with other vendors in town.Competent, professional and reasonably priced.Would highly recommend

li
Review №27

I am so impressed with Carl and his entire company.He is honest, patient and his guys are so happy to be doing what they do. Carl explained everything to me about the unit he would be installing. Every single one of his installers was informative and proud of their work. They were even vacuuming the dust off my floors. They were extremely clean and polite. I would recommend them to anyone lookin goer AC installation or repair. I am so please with my new unit and will call him again for my next one.

Ma
Review №28

Do not call anybody else! Best service! Response within minutes. Very professional service, great follow up. I now have a friendly, knowledgeable professional for all my appliance and AC needs

Jo
Review №29

If youre like me, finding an AC contractor ranks right up there with going to the dentist. A few weeks ago, I awoke in a sweat at 2am and realized that my 13 year old AC had gone on permanent vacation. I called Carls and the very next morning, Carl himself appeared at my place at 8:30am ON A SATURDAY! He quickly diagnosed the issue and told me that the fan motor outside had died and that a replacement runs about $400. I knew I wasnt about to throw that kind of money at a 13 year old unit and to complicate matters, I was about to leave for a week long business trip the following day. Carl then said Heres what Ill do for you. I will replace your broken motor AT NO CHARGE with a loaner which will keep your place cool until you get home. My jaw dropped as I dont remember the last time someone offered to go above and beyond like that- I realized that this company has ethics and truly cared. While I was away on my trip, I asked him if he would need any kind of deposit to pull my permit and order my equipment and his reply was We dont need that- youre good for it, arent you? When was the last time someone you just met gave you the benefit of the doubt like that? I returned home and within a day, they had a new Trane system installed and I can happily say that my place is at 74 while its 92 outside. I should mention that he also sent 3 techs out to knock out the job as quickly as possible and they were all as friendly and professional as they come- It is without hesitation that I fully recommend Carls AC & Appliance.

Je
Review №30

We recently had to replace our AC unit and were fortunate that friends recommended Carl’s AC & Appliance Service. We contacted several companies for quotes and found most of them asked very few questions and then provided quotes based on the tonnage of the existing system. Right from the start it was apparent that Carl’s goal was to meet the needs of the customer, not to just sell us an AC system. Carl took time to explore our environment and asked us questions to assess the comfort level for every room in the house. Carl’s AC were the only company who observed that we had made many changes to the house since the last AC was installed, so recommended we have a load calculation done to ensure the AC tonnage would be accurate. As replacing an AC is a very expensive purchase we asked many questions and Carl took his time to educate us on the features, as well as purchase versus potential maintenance costs, of single and variable speed AC handlers and compressors. The crew that did the installation were excellent. They were punctual, took care in handling the equipment, and did a nice clean install of interior and exterior components. We were very pleased with the service that Carl’s AC & Appliance Service provided and highly recommend them to anyone who need to replace their AC.Jerry & Sue

Ja
Review №31

Carl is very knowledgeable, a true expert. This is my 2nd time hiring Carls and I will definitely call on him again for any future repairs.

Sa
Review №32

I can strongly recommend Carls AC Service. Very good service and great knowledge of their trade. After having issues with finding somebody to come in short notice, Carl was able to visit our home and followed through an issue until the root cause was resolved.Carls team was able to correctly diagnose and solve an issue. They didnt shy from explaining how to do things on my own; sadly (no fault of their own) when the equipment we ordered failed two weeks later, Carls team came back immediately and replaced the entire coil a second time.Truly great Quality and Service

Jo
Review №33

First, welcome, Tom, as the New Office Manager for Carls AC. I have been a very satisfied customer, for over a decade. Carl, always answers the phone, and provides very responsive service. I have followed Carls advice, or that of his service technicians, and generally do a spring check-up, so to avoid any major repairs or issues. I have also recommended your business to our neighbors, and they too, are satisfied customers. John

Sy
Review №34

I have been using Carls AC & Appliance for years. I have never been disappointed with their service or professionalism. I would highly recommend them for any job, they are honest and courteous. They get the job done right the first time and in a timely manner, so I am never inconvenienced. Keep up the good work Carl !

Re
Review №35

Highly professional service. Timely response on Easter weekend. Returned for a second call to make sure the issue was fully resolved.

Ca
Review №36

I have used the services of Carls for a variety of appliance and AC problems, and all were repaired successfully. Their service is excellent and affordable. In every case, the service person arrived on time, was prepared with the necessary parts, and explained and performed the repairs needed. In one instance, I avoided a large bill from another company for an unnecessary part on our AC, which Carl fixed with a minor repair at a much lower cost. Carls has proven to be reliable, competent, and trustworthy. I will continue to call them for any service on AC or appliances.

Ro
Review №37

Great job by Carls AC We had a new AC system installed and were completely satisfied From the estimate to install and inspection was a pleasure to work with Carl He himself was on job site working with his crew and answering any questions or concerns we had .They showed up on time were very neat and clean All very professional I would recommend them to anyone with complete confidence that you will be satisfied with the results .I know I have my go to AC guy

Pa
Review №38

Carls was proactive in finding the problem, and providing us various solutions offering state of the art energy saving Ac equipment. He was there when we needed him, and provided service in a timely manner. Thanks Carl.

Ri
Review №39

Did some work on our AC in a new house we bought.Outstanding company. Great workmanship, good quality, good staff. Solid honest guy.Dont look any further, just call him

Th
Review №40

As an absentee owner I take great comfort in knowing Carl is monitoring my condo AC. I know what Im being told is correct, both technically and honesty-wise. This is why I chose Carls AC to put a new AC unit in my place. I enjoy and respect the guys he has working with him too.

Ro
Review №41

Great service, great price, call called prior to coming over was here in less than 10 minutes, even though he said would would be a half hour. Not only did he fix my dryer issue, he also gave me some pointers going forward. I find it hard to believe what the Google user stated as true having dealt with Carl, and posting anonymously doesnr lend this user much credit.

Da
Review №42

I have used Carls for my air conditioning and appliance service for several years. I have found him to do quality work at a fair price in a very timely manner. Also, he is very HONEST. He will not try to sell you services you do not need. The story I tell friends when recommending Carl is the time our washer/dryer unit was not working properly. After identifying the problem he said we could fix the problem for several hundred dollars, but it was probably smarter to replace the unit. He passed up a repair charge because it was in our best interest to buy a new unit. He even suggested a make that he has found to have few service problems.

la
Review №43

Carlos has been servicing our air con and appliances since our purchase in Florida 3 years ago. Recently, our system broke down while out of state and he was able to do a rapid and immaculate installation of a new system in our master on very short notice. He has been communicative, resourceful, and has worked hard to solve some mystery problems in our home, even on holiday weekends. He immediately responds to calls and texts messages and, since I live out of state, he gives me great confidence that he will provide me with honest, accurate and reasonably priced care at a moments notice. Thanks Carlos! You are the best. I wish he could do our repairs in NJ too.

Jo
Review №44

Very impressed with Carls. Highly recommend them for any appliance or AC repair.

ER
Review №45

What a rare find! Carl will take excellent care of all your appliance repairs and also your A/C. Fast, reliable service at a reasonable price.It gives me peace of mind knowing a professional, when you need one! Thanks, Carl!

An
Review №46

Carl fixed my dryer in July. He was very accomodating and very friendly. I had just started a new job and was able to take time away during the day to come home to meet them so they made special arrangements to work around my schedule.I have recommended him to friends and neighbors.

Ni
Review №47

Carls Air Conditioning and Appliance Service is great! Ive been a client of Carls for a number of years. He is honest, will tell me if my appliance can be repaired or if its smarter to get a new one. I highly recommend him and his staff.

jo
Review №48

I found Carl to be a very reliable and dependable serviceman. I placed a call for my refrigerator, and he arrived in a short period of time. he repaired it in a matter of minutes. On another day he repaired my A/C in the summer heat when another company told me I have to replace the entire unit, (Carl saved me Thousands). Carl and his employees are very courteous, professional and above all honest. I highly recommend his servicesJoe Anto - Jupiter

Pa
Review №49

I was very pleased with the service I received from Carl on my sub-zero side by side refrigerator. When I called he answered right away. I explained that there was a huge ice formation in the freezer section and that water was still dripping ... He said Ill be there in 30 minutes . And within 30 minutes if not sooner he arrived . He quickly determined the problem which was a bad water valve . He promptly shut off the water to the ice maker under my sink area . And while still there he called the manufacturer and ordered the part . That was on Friday, the part quickly arrived and he was out the following Monday and installed the part .Carl is very knowledgeable and a very pleasant person to work with !!! I highly recommend him ..... He gets an A+++Also, recently we began having AC problems with the house were in and our guest house. I called Carl and he quickly arrived to access the problems. He took care of both houses in no time !!!!!!Were so pleased !!!! We will never call anyone but Carl !!!Thank you Carl, and your very effecient team of men its always a pleasure.Patti KimbleJupiter Fl

An
Review №50

After an emergency leakage, we recently decided to have our old AC replaced. Carl and his staff are reliable, trustworthy and know their business. We felt well-cared for in making such a big decision/investment in our home. Carl listened to us, provided exactly what we needed and didnt try to sell anything unnecessary, worked with us to find the right financing, and went above and beyond to help us understand everything throughout the process. He not only answered all of our questions, but all of my calls and texts promptly, every time. The man has the patience of a saint...I am very particular about knowing every detail. Just ask my husband ;) Carl was knowledgable and professional throughout it all. If you want to hire an AC company with integrity, skill and pride in their work, call Carl. Youll be glad you did.

Tr
Review №51

Carl showed up within a few hours to attend to a problem. He did not charge me and we scheduled a replacement. It was done efficiently and fast. His guys left the work area as they found it. Highly recommend him for you aircon work.

Er
Review №52

I have been using Carls AC and Appliance Service for a couple of years. They are always quick to respond and always show up when they say they will. Excellent, fast, quality service. I have had both appliances and AC units repaired. Carls always stays in communication. Tells me what the problem is and provides one or more remedies, along with an estimate of the cost. I highly recommend them.

Vi
Review №53

Carls AC & Appliance Service is a breath of fresh air. They arrived when they said they would and couldnt have been more helpful and professional. I would and have recommended them to anyone who needs a reliable appliance service company.

jo
Review №54

Great experience hiring Carl. 5 star service.

Th
Review №55

Carl has repeatedly been quickly responsive, very helpful and totally honest. That combination keeps him first on my list to call, and makes it easy to highly recommend him. Tom S., Jupiter

Al
Review №56

Carl was excellent. Very responsive and communicated the important issues. Fixed my dryer in no time flat! You only need his number.

Pa
Review №57

Since we have moved to the Jupiter area over 5 years ago Carl has been who we call for all of our AC service. When moving into a town home on the water I was blessed to find Carl......I suffer from severe headaches from molds, moisture, smoke..etc. Carl recommended a REME air purifier to be installed into unit...it was a life saver!!! Since the town home we bought a home and I started getting headaches.... Carl investigated the system took pictures and showed us that the duct system and AC units had to be replaced (they were old and full of mold). He and his efficient crew put in the new ducting system and units!!! Living in my home is like living in the rain forest now with the cleanest air!!! Carl also calls and checks on how things are running.....He cares, is professional always on time and is the cleanest service person I have ever had in all of my homes....when he leaves after repairs you would never know he had been here!! Love it love him!! Carls AC and Appliance is the greatest!

CF
Review №58

Carl & His Team are Committed to Customer Satisfaction & Service Excellence! Carl made several after-hours service calls to my home; and when it was no longer avoidable, installed a Top-Quality Trane system at an extremely competitive price. His team performed the installation with an attention to detail and jobsite cleanliness far above other installers I have used. Highly Recommend!

Su
Review №59

Carl and his team have helped us deal with a number of issues we recently experienced with our air conditioning unit and Nest thermostat. They were professional, knowledgeable and quickly diagnosed and resolved our issues effectively.

He
Review №60

Carl has been doing various repairs for me for about 5 years now, and its always the same: fast response, friendly, and FAIR! Honesty and integrity! Thanks again Carl!

Cl
Review №61

Carl showed up promptly and had my fridge up and running within the hour. Had the parts for my 13 old fridge on his truck. It is hard to find someone in this business you can trust so I am overjoyed and relieved that I can call Carl in the future.

Sh
Review №62

Carl was professional, and diagnosed the problem quickly. We were lucky to find him. He was honest and We will use him again.

Oz
Review №63

I have used Carl for years. He has always been reliable, punctual, and professional. His pricing is fair and highly recommend him. Thanks Carl.

Ky
Review №64

Went above and beyond to make sure everything was right. Helped me when my old A/C was on its way out to hold me over until I could afford a new unit and really helped me out by sorting out some of the sorry work done by the prior owners.

Ca
Review №65

Hello neighbors. We unfortunately had an 85 degree house this weekend when one of our a/c units broke. Our normal guy was out of town so we called 3 other companies and none could come out on a Sunday!! We were desperate and my kids were roasting. I was recommended one more company. Carls air conditioning. He came out within 45 mins and had our a/c running again within 20 minutes. He was clearly very knowledgable! Highly recommend him and will use him again for sure!!

Jo
Review №66

My ice maker to my fridge was on the blink. Carl showed up that afternoon.A short time later the refrigerator was up and running. Carl showed up when he said he would, and he was easy to reach.

Ro
Review №67

Reliable, dependable, service on short notice. From installation to support & maintenance Carls does it all professionally.

Jo
Review №68

Carl and his technicians have always done good work and were very professional.

To
Review №69

We have 2 homes in Jupiter and have used Carls several times. After having great service and fair prices, I wont use anyone else.

To
Review №70

Carl previously did a great job with my HVAC. I called him today, a Sunday, when my refrigerator wasnt running properly, and he talked me through what I could do myself to get it going again. Great guy.

Je
Review №71

I hired Carl for central a/c. Carl was prompt with his estimate and returned my phone calls quickly. My home had an outdated a/c system on two seperate zones that needed new equipment. Carls mecanics were very professional with their installlation and were very clean inside my home. Thank you Carl for a job well done.

Ma
Review №72

Excellent service, friendly and fast to attend to the problem.

Ju
Review №73

Good guys!!

Information
12 Photos
73 Comments
4.9 Rating
  • Address:106 Commerce Way a5, Jupiter, FL 33458, United States
  • Site:http://carlsacandappliance.com/
  • Phone:+1 561-744-6900
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Small appliance repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:10am–3pm
  • Friday:11am–2pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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