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Dollar General
916 W Jefferson St, Joliet, IL 60435, United States
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Dollar General

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Al
Review β„–1

Every time I go into this dollar general Joey is working and I always encounter the very best customer service with him! Outstanding example of a hard worker 😊

Ch
Review β„–2

Long line with only one cashier. A gentlemen needed to return items and was told by the cashier another guy will be up here to take care of you so he moved over and waited for him. However that cashier came up in a hurry and told the guy he needed to go to the end of the line...back behind another 10 people after he already waited for 10-15 minutes. The cashier with all the rings on his fingers was very rude to him and it was very poor customer service to say the least. None of us in line Im sure would have minded that man returning his items as he waited his turn just like the rest of us. This cashier was not friendly at all. Very disappointing to see workers not taking care of their customers and treating them with respect as this cashier raised his voice to the man for no reason other to be a jerk!

Fl
Review β„–3

The degiorio pizza was fabalous. The staff should a great service. Though I didnt catch it as a deal price. Like when they went on sale. I still bought it. The pizza had all of the 2 meat toppings. Stuffed crusted. Its hard to find that at Jewels Oscoson Route 59. They only had chesse pizza. No meats. People just bought them all.

Ka
Review β„–4

This Dollar General was neat & tidy. The store had a wide product selection. Thats a big plus my valuable time is not spent going from store to store. Thank you

Br
Review β„–5

Art supplies for cheap πŸ‘

Ja
Review β„–6

Cant complain. Placs is clean and organized. I can always find what I need there quickly.

Sh
Review β„–7

Shelves be half filled with merchandise. Staff is very rude.

ke
Review β„–8

Im tired of buying old food. Please do inventory on foods that doesnt sale for longtime.

Mi
Review β„–9

Hows everything I was looking for in the store employees are there a real nice Ill come back soon to see yall again

Ru
Review β„–10

My visit was well. I had previously visited 4 other stores to find what I was looking for; even Walmart. And, found exactly what I was looking for @ Dollar General on Jefferson St @ a very good price. Thanks Dollar General.

Ji
Review β„–11

Decent place good prices

ca
Review β„–12

I had a bad experience the price are low but one worker is too sasi and give u attitude.

vi
Review β„–13

Very friendly helpful staff, keep up the GREAT WORK

Ea
Review β„–14

Nice clean environment Friendly store clerks!

J
Review β„–15

The prices, and quality of there products are on point! Love shopping at this store!

De
Review β„–16

They always have what you want very good customer service.

An
Review β„–17

Nice store but they just need to hire more people

El
Review β„–18

Friendly staff and great prices

Ti
Review β„–19

Hi, there... the male cashier had no empathy for the Disabled!!!

Ca
Review β„–20

I got everything I went to get & at a good price.

Cu
Review β„–21

They seem to always be decently stocked.

Ja
Review β„–22

Who doesnt love reasonable prices

La
Review β„–23

Good prices but low on stock. Nice workers

Li
Review β„–24

No air conditioning at the one on Jefferson St. It was miserable. Really dont like that one. The one on Plainfield Rd. is the best. Manager is very friendly and helpful.

Mu
Review β„–25

Very nice and large selection.

ju
Review β„–26

Always have what I need

b
Review β„–27

This place is very empty. I asked the manager why was the shelves so empty. The manager told me that employees keep quiting or getting fired. I cant really be too hard on this store due to that reason. Usually there are nice employees there. I dont shop here much but when I do its quick. The corporate deserves to be told off due to how they have managers working 60 hour weeks! The motivation to keep employees are none existent. So the stores suffer from this. Its not a job. Its serving a community of people who spend hard earned money there. I gave a three star rating due to the talent using the little they have!

Sa
Review β„–28

Clean service was nice prices was a bit high for a dollar general though

Li
Review β„–29

The staff is amazing, store always clean.

M
Review β„–30

Great deals lots to pick from on all Holidays.

Jo
Review β„–31

Nothing dollar store,dumpy and mismanaged

AR
Review β„–32

Lines be entirely too long !with 1 cashier most of the time.

Jo
Review β„–33

Get there early so you dont have to deal with all the peopleπŸ˜‰

sk
Review β„–34

Not to shabby lol and now it expanded on the fridge section too.

sh
Review β„–35

Store is great! Need more help at the registers

Am
Review β„–36

The remodel they did looks great . Much more organized

Ch
Review β„–37

This place is the only store that carries the non dairy creamer that my mom likes.

An
Review β„–38

I wish they will have more thing you need other than that i like it

Mi
Review β„–39

It was clean and put together but the 2 younger ladies are more uncomfortable to help someone out. Not quit broke out of there shell. Other than that it was ok

Ne
Review β„–40

Forgot my stuff and a worker ran out to give it to me.

Lo
Review β„–41

It was a nice time.

Le
Review β„–42

They are always unorganized, lack of inventory, lack of cleanliness, and theres always a line hardly ever more than one cashier working.

sk
Review β„–43

Cashiers are too busy running around not attending the front

Al
Review β„–44

Cashier was really nice and I was able to find exactly what I needed in a matter of seconds.

Jo
Review β„–45

The store had most of the items I went there looking for

To
Review β„–46

The place is a wreck walked in and right back out

ba
Review β„–47

This store is close to my house and convenient! I like the overall value for my money! The Dollar General brand is just as good as the national brands! The only thing I dont like is the long lines! Every time I go only one cashier!

Dr
Review β„–48

Good people good service good items

Ch
Review β„–49

Everything is unorganized nothing is stocked horrible customer service

Ch
Review β„–50

The employees give customers a hard time with coupons, but now the layout looks a lot better and more clean

Jo
Review β„–51

Understaffed. Long lines. Ridiculous. Other than that, it’s a good store

Ka
Review β„–52

Its always slow and lines long.

Je
Review β„–53

Prices good get diet dew 6 packs at 3 for $8 a good deal but area around store full of shady people not a good neighborhood to shop

Ru
Review β„–54

Love Dollar General! They always have great deals on brand name Items! And cute stuff for kids..love the clothes for casual relaxing!

Am
Review β„–55

Basic Dollar General. The store was clean. The items are easy to locate. The service was friendly, helpful and got me out quick.

Ta
Review β„–56

Always have what i went for and friendly staff

tr
Review β„–57

I shop here regularly, they just need more cashiers. The lines always so long. They are however very very nice.

Ka
Review β„–58

I love when Ms Tish is working. The line moves so fast, but most importantly..... She rings me up with a smile and very polite. I see her smiling soon as I come thru the doors. Jason, always help me find the things I need. Thanks to you both.

An
Review β„–59

The lines are just too long..When there are more than 12 customers in line..ANOTHER EMPLOYEE NEEDS TO OPEN ANOTHER LINE .ASAP

Em
Review β„–60

The female cashier had a great personality and I was able to get everything I Needed.

Ju
Review β„–61

In and out no wait

An
Review β„–62

Good stuff

L
Review β„–63

Never has any products that i could save money with there digital coupon love theyre saturday specials. And clearance dots. This location is always packed always and only 2 registers and workers who dont really know what they are talking about. U have to speak to a manger. Smells a little funny and the parking lot 😳.. Wth. Re do the line at least.

Sa
Review β„–64

Its cool if you want to shop somewhere cheap save some money get there dont be spare

Gi
Review β„–65

I use to love going here for the prices on cleaning, laundry, paper products. This location inparticular though has gone down hill, never stocked with anything, boxes of things everywhere, and clerks with attitude. I go to Theodore location now.

Ve
Review β„–66

Love dollar general I do shop there for most of my necessities and food. If they sold meat they would become a mini walmart to satisfy all my needs

Ch
Review β„–67

Visit them you wont regret it

Ch
Review β„–68

Overall, I like the place; however, at my last visit, the cashier copped an attitude when I asked him to bag my wind chimes separately. I spoke with a woman who appeared to be a manager but she was indifferent. Ill give them one more chance before I write them off.

Ma
Review β„–69

My experience at the Dollar General people are very polite and nice but you do need some large bags for your large items please order some.

Ly
Review β„–70

Employees are awesome but need stockers shelve bare

Ma
Review β„–71

Wow i love shopping at dollar general i found lots of gifts and stocking stuffers very happy now

Je
Review β„–72

You have to get there early to get the good seasonal items. There are long lines but what do you expect when you are getting good deals.

Tr
Review β„–73

Has everything on shelves, always stocked

Lu
Review β„–74

This is one of the worst stores Ive ever visited always nothing on their shelves and a very dirty looking store the help I have no words for it is in need very badly in need for good help definitely in need of good leadership

Wi
Review β„–75

Good cashiers

Je
Review β„–76

There is nothing a dollar any more just the name...but the things get start to get more expensive than a dollar...

Ta
Review β„–77

Store was half empty of products.

Te
Review β„–78

Had perfect gifts for the kids and it was buy one get one half off

Ni
Review β„–79

Longest lines ever

An
Review β„–80

I love this store

Ba
Review β„–81

Very well stocked

ga
Review β„–82

One register and 20 people in line

Jo
Review β„–83

I dont hate it its just one person there that i dont get along with i dont like her attitude at all or her ways all the other employees r very friendly and very helpful other than that i love dollar General

On
Review β„–84

This Dollar General is close to home so we often visit it if we need to pick up odds and ends. Needless to say, we usually dread going in here. Its in need of a remodel, desperately. Everything just looks filthy. The line can be long as well, but I feel like DG just doesnt hire/schedule a lot of workers per shift at most locations. People often get rude with the cashier and its really not their fault in most cases. Take a look around on any given day and youre lucky if you see more than two people working the whole store. A redeeming quality is one of the cashiers who is the kindest, sweetest employee youll meet there. She greets everyone with a smile, makes polite conversation and is speedy on the register.

Na
Review β„–85

Great place to shop but always has just one cashier working the register while everyone else is walking around.

Ka
Review β„–86

Like the makeover at the store. The lines can be ridiculous.

FB
Review β„–87

It was ok... There are a lot if variety in snacks but the fridge section looked like it hasnt been cleaned in years

An
Review β„–88

Former Walgreens location which moved up the street on Jefferson, however the floor could get a improvement and they could do a better job with the stock on the sales floor and while at it, they could hire a few more people esp. On the weekends.

Al
Review β„–89

This is a vary nice Dollar Discount store vary large with a nice variety of items excellent service on Jefferson ST on the West Side of Joliet IL.

ru
Review β„–90

The staff are too friendly, but the customers need to keep an eye on the kids. All of the toys are scattered because parents simply dont care. Its a store, not a daycare.

go
Review β„–91

Under staffed and the employees hired are rude and not helpful. Called at 930am, no answer (although hours stated are 8am). Called back at 10am; greeted with hello, no company salutation. Employee advised she doesnt have time to see if a wallet was left at register, shes busy and to call back at 12pm! Stay away from here!

Ju
Review β„–92

Have everything Im looking for at a great value

Ch
Review β„–93

Close and convenient, but always a long line and consistently operating with only one cashier. Dont expect an in-and-out experience...

An
Review β„–94

Love the store. Some good deals some not so good..

Ju
Review β„–95

Nice people and clean

Ti
Review β„–96

I love this place prices are reasoNable and I got 5 dollars of 33 yesterday

So
Review β„–97

I went in for snacks, found what I wanted as well as some kitchen appliances I needed at a better price than Walmart. Good experience.

Ca
Review β„–98

Wish they would have more than one line open. Because they have great stuff there.

Ri
Review β„–99

Stinks and the parking sucks. Walgreens is sometimes cheaper.

Am
Review β„–100

Terrible Store, Filthy, No Air Conditioning on when it is hot. Dollar tree has better deals. Things are actually a dollar there.

Information
57 Photos
100 Comments
3.8 Rating
  • Address:916 W Jefferson St, Joliet, IL 60435, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 779-227-1988
Categories
  • Party store
  • Beauty supply store
  • Discount store
  • Grocery store
  • Dollar store
  • Pet supply store
Working hours
  • Monday:7am–9pm
  • Tuesday:7am–9pm
  • Wednesday:7am–9pm
  • Thursday:7am–9pm
  • Friday:7am–9pm
  • Saturday:7am–9pm
  • Sunday:7am–9pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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