Great customer service. The employees are friendly and helpful. The store was really clean and organized. Everything was easy to find. Big selection of decorations to choose from
I have visited this store quite a bit the last month, Im planning my daughters baby shower! Not a huge selection of items for that particular occasion but nonetheless I always find something. Prices are reasonable, ALSO the customer service is good! I actually get greeted in the aisles and asked if Im finding what I need and I appreciate that. I recently went in to look for wrapping paper/gift bags and hardly a selection I was disappointed. The store is small so maybe thats why but I expected to find more to choose from, thats my only gripe. 😊
Customer reps were there to help me find exactly what I was looking for. Very knowledgeable of their product.
We bought balloons in to be filled, they cost $1.19 each. They filled the balloons to about 7 to 8 inches, leaving room in the balloon. A few popped immediately after walking out the store, putting them in the car, and arriving home. The helium was suppose to last 8 hours, by 3 hours into the party the balloons were falling to the ground, more popped throughout the party.
Helpful friendly staff, still had mothers day stuff in stock. Was a good experience
For me, not good, Easter selection was picked over already. They dont carry things I was used to getting there, in all fairness could be from covid?
I was at Party City last night purchasing two balloons numbers and Cheryl was great help with assisting me with colors and she explained longevity of the large number balloons. Overall my experience was great and she was very personable and a great help to me. I enjoyed chatting with her for a bit!Thank You!Jennifer McNeela
Great help from customer service people. Love this place.
Best retirement card ever
Good customer service and good quality items party equipment and they always got what you need
Nothing like it used to be
Havent had the best experience here. Ill just keep like that
Didnt have what I was looking for but the staff was helpful and offered me other businesses to try that may have what I needed
Love This Place..The Cashiers were Awesome..
Said they couldnt find my online order and it was apparent they didnt believe me when I told them what I ordered. Never again!!
They have everything you need and friendly
They had costume I needed same day.Very helpful!
Really the only thing I go for is balloons.
Super nice staff and they have the best selection.
Incredibly hard to find a simple thank you card, and prices are outrageous. The balloons were easy to find and cost what I expected. I honestly wouldnt go here if not for needing balloons or specific party items that I couldnt get elsewhere.
I had a 12:00 pickup scheduled for my sons first birthday party balloons. I came to pick them up close to 12:30 and they hadnt even started to blow them up yet. There were 3 people working, a long line at the checkout, and they said they were short staffed. While I understand that things come up unexpectedly, this is poor management and planning in my opinion.
Went here for baby shower supplies with my wife and the service was fantastic. We were helped out by the store manager Gina and she was beyond helpful. She knew all the lastest trends and things you need to throw a wonderful baby shower. Top notch store.
I Definitely dont like there selection of Halloween costumes but they do have whatever you need for partys or for whatever occasion you are celebrating....
They had everything I needed for a Harry Potter themed, very happy
Get some employees who want to help. Who want to know what merchandise you carry. Snobby Rude entitled staff. Dollar tree carry’s all the same stuff pretty much. I set my basket and went there. I’ll never be back here!
Place was packed for Halloween, but they had everything I needed in stock, and I was out of there really quick. Very organized.
Clean! Well organized. Extremely helpful employees. Fair prices for most items. Great sales.
This store has a great selection of disposable tableware. The color selection is great too.
I found everything I needed for our tropical themed party!
Nice selection and staff.
Usually a really good selection of items. You can pretty much find anything to work with theme party. Not too many things, if any, are on sale/ clearance, so be prepared to pay full price.
Awesome sauce
Party City is okay,, right now Halloween is the big seller of course. A lot of things to look at.
Employees slow lines long Cashier clueless running after me to my car W the rest of my prepaid order.
Love everything about this store but the prices are a little high. Great service and well stocked!
Had everything I needed and customer service was awesome. Made my teenage granddaughter very happy and that makes me happy.
My go-to for all party supplies! Make sure to have the special saved to your phone. Great savings!
So much fun in this place! Great service too. Great place to ho get creative. Excellent selection of balloons.
Went there soa baby shower stuff. Sisnt know they have so many options
They need a separate register or two just for balloons. Takes forever to pay for merchandise only. Great selection though.
Not one person asked me for help i went directly to the balloon counter needing 10 huge graduate balloon bouquets a person was right at the counter in front of meNo help no hello so I decided to go look at graduation decorations needing table covers I only saw clear ones still not one employee aroumd to helpWe left
Found what I went for but many options are way too high up, its almost as though they dont want to sell them as you wouldnt know it was there unless you were looking way up high for something specific. The cashier wasnt very friendly. Id go back but only if I couldnt get what I need somewhere else
Good variety of party goods and balloons for a fair price. Lots of cute seasonal items.
Had exactly what we needed for our special occasion!
Was disappointed. Things have changed in the store since my last visit. All kinds of online discounts, but none for inside the store and I was spending hundreds of dollars for a large party. I felt like the clerk was not interested in helping me at all. Luau items were picked over and should have been on sale, but were not. I went back a few days later to buy some additional luau items everything was packed up and put away and no one could help me with that dilemma either.
The store is big and has a great selection of items for a party. However I rather drive further to a different store. One employee I asked for help rolled his eyes at me and straight out told me with the worst attitute couldnt help H didnt know where the items I was looking for where!
Getting too expensive, I can get alot of the same products fromoriental trading company for half the price and if not, if a product is the same price as oriental trading company, oriental trading company will price match and give you an additional 10% off!
Went for birthday party supplies and walked out with Halloween supplies too! Tom at the register informed me about the coupons online. Thank you Tom!
Very helpful associates, found everything I needed and more!
The only store that had what I wanted was in oswego and the manager was awesome there
Staff didnt greet me while I stood in ballon line for almost 5 minutes with no one on register. I stepped away for 2-3 minutes. When I turned back around and finally made eye contact with someone behind the balloon counter she told me I had to get in the register line which was now about 5 people deep. Wait another 5+ minutes and finally pay for my balloon. Then the clerk didnt ask if I wanted latex to go with the mylar. She just rung up what I had in front of me.
Great place to find any party item youre looking for,, great balloons options too..
Be careful what you pick. I chose a wig of which there were 3 identical in an end cap. SALE. corner clearly marked $5. when I checked the sales receipt I was charged $ $10.99 when I took it back the clerk said the sign indicated. select items and this wig did not have a sale ticket so it is full price. If it had been just 1 similar wig displayed the then 3. I could understand that it might have been misplaced. poor customer service and very misleading
Staff needs more training.
Clean enivorment, good. But some stuff I need that they dont have. Disappointed.
They had great balloons and very poor service.
Wonderful service and great staff!
Halloween costume area was put together well. Quick.
Really good have a lot of options of everything love the place give it a ten
It has amazing things I just love this store
On the phone for over 25 mins to order balloons. 23 of those minutes on HOLD! Will NOT be buying anything from these people. Obviously they cant multi-task or handle their jobs!
They have some really affordable price for greeting cards
What is going on at Party City? I have never seen such unhelpful clerks. They dont seem to care at all about customers!
Friendly service and they have everything we need.
Staff is friendly and helpful. good inventory
I was extremely pleased on my visit there. Everyone was very helpful and did an excellent job.
Fired an employee because mother didnt want to help daughter with 3 cents. Not cool
Work there and shop @ the same time when I’m not on the clock.
Well stocked and isles were color coded and by themes.
Its clean but expensive. Staff was okay. Not rude but I wouldnt say friendly either.
Its cool Im going to bye my costume in October 10
Had everything i needed and more. Love it.
Pretty organized and great Halloween products
They have all my party needs!
Helpful staff, good products
Huge selection of fun party stuff.
When you need party favors now go here if you can wait amazon.
It was busy but it had alot to offer
I love this place! !!Everything you need for your party,you can find here!!!
As usual I was overcharged ($2 this time)...then had to go prove it??? Never again.
I was there exchanging a costume and the manager was extremely nice, however, the cashier that was there had thee worse attitude. I also didnt like the discussion of call off on the sales floor
Need to hire more people, long wait in line
Great Halloween costumes
Just got off the phone with the manager Tom, and he was professional, courteous, and friendly. It was a pleasure speaking with him regarding an issue with my receipt.
Not alot of card selection anymore!!! Sometimes a long wait in line if someone ahead of you getting a balloon order!!!
Great place for every party need.
I Love the variety at Party City, but sometimes I feel they are much more expensive than other stores, especially with no perks.
Staff was fast and willing to help.
Found everything Unicorn for Granddaughters 10th B-Day 😁👍👍👏
Great place for holiday decorations!
Good selection on your party need
Walked in the store still the same after 3 years
You always have to wait forever to check out here (even if there are only 2 people in line). Otherwise it is a typical party store. Dont go near it during Halloween season though. People everywhere grabbing and breaking and tearing stuff. The store is a disaster then.
Always have party needs a bit expensive for some things but usually can find things that are out of season like my kids pirate costume needed for a spring musical.
You can anything and everything you can imagine for a party!!
I always find a little something for a added gift......But! No $1.00 cards
Great place for party stuff.
Great customer service.
People are great so the merchandise
Prices are pretty high for many things that are obviously made pretty cheap and have sub-par quality.