I don’t know where to even begin, the beauty of the tent we rented through Joliet tent made my backyard wedding a dream come true! My guests were so impressed by the tent, we had endless compliments all night how our wedding was such a fairytale wedding. I can’t thank everyone at Joliet tent enough for the service they provided, especially Bobby! I worked with Bobby from the beginning of planning my wedding & don’t think I could of done it without him! He was so personable & easy to talk to. He put most of the stress that comes with planning a wedding at ease for me. He always responded to the countless amount of emails I sent & was so accommodating to anything we needed. He was especially accommodating as we planned our wedding during covid. He was able to allow me to see what tent I was getting before making a decision (which of course was difficult during the time), he took the time to come to our home & measure out our yard (even in terrible weather), he even allowed us to add more to our original contract at the very last minute and made the delivery & take down of the tent so simple! As if all of that isn’t enough, I was worried we might get hit with rain on our special day so Bobby reach out to me & offered to bring us sidewalks in case of an emergency to have for a backup plan! There are no words for how grateful I am for all the hard work this company did to make my wedding as special as it was! Saying they’re amazing is an understatement! I highly recommend using Joliet tent for any events or party needs & will definitely use them again in the future!
Joliet tent was amazing, from the. First meeting and site visit, to the clean up and asphalt repair.Took phone calls and accommodated last minute needs when rain threatened. The venue looked magical, because of the time and care joliet tent took to advise us on size and placement and the. Executed the installation perfectly .We has 40x100 and two 10x20.Thank you Bobby and you crew you all were amazing !!
We cant thank everyone at Joliet Tent enough for the astounding service we received for our wedding this past May. We didnt have to worry about a thing! Everything was accounted for and setup in plenty of time. They even put up some extra side panels to help block the view of construction from our developing neighborhood! We are completely thrilled with how everything turned out. We received a myriad of compliments on the tent and the Italian lighting- Which looked totally stunning in our pictures. They really knocked it out of the park. We are over the moon with our wedding and wouldnt have changed a thing. Thank you so much Bob, Bobby, Dave, Jose, and everyone else who helped that we didnt catch the name(s) of!
The team at Joliet tent was very personable and easy to work with when renting a tent for our backyard wedding shower! They were flexible and offered options for set up and worked with us to make payment easy as well. Bobby was responsive to several email questions prior to the event to help in our planning process. The tent was a beautiful statement in our yard and received many compliments! Thank you Joliet tent!
My husband and I had the supreme pleasure of working with Joliet Tent and Bobby Soto in preparation for our wedding. Bobby impressed us from day one with this his knowledge, professionalism and attention to detail. Even when I was stressing (as most bride-to-be folks are!) he was calm and focused. He reassured me he and his team were going to deliver and get everything ready for us, and he did not let us down. The set up was flawless. I highly, highly recommend Joliet Tent - especially Bobby. Amazing work. They will be our go-to people for any upcoming outdoor events in the future - without question.
Joliet Tent Company did a phenomenal job with our wedding. Bobby and his staff were very professional and so fast in setting up and taking down the tent.They provided amble time for us to prepare the tent for our event. Pricing was fair and reasonable for such a top quality product and service. I would highly recommend Joliet Tent Company to anyone who is hosting an outdoor event requiring a tent, tables and chairs!
I was able to work with Joliet tent last night on a wedding; I own a dj company and they went well beyond what I expected. Their generator was perfect = could not have asked for better. It was quiet and efficient all day/evening. They were also very prompt at answering any questions that would arise. I highly recommend this company.
Joliet Tent was absolutely AMAZING!!We rented a clear-top structure tent, along with a carpeted floor for our Sons wedding. We also had Edison lights installed along the ceiling of the tent. Bobby was a go-to guy. He made sure everything was just perfect. Just look at our incredible photos... well worth the money spent!
We contracted Joliet Tent to put up a tent for our wedding and worked with Bobby. He was extremely helpful, professional, but also personal and easy to work with. They were flexible and catered to our needs even the last minute ones. They were professional, set up the tent quickly, and were quick to suggest options to improve the setup. We changed several things on Bobbys advice, and it made our reception all the better. We would absolutely contact them again for any event, and were greatly impressed by them. Theyre also a family business, so supporting them is an easy choice. Thanks guys!
We hosted a wedding for our niece on our property and Joliet Tent was great to work with! Their pricing is fair and the setup was quick and efficient. They setup a couple days before the wedding which gave our family plenty of time to decorate the tent, and the day after the wedding they were back to bust down the tent. The crew was friendly and hard working. We will definitely call Joliet Tent again for future events.
Bobby was so amazing to work with throughout the entire process. I started planning my wedding pre-covid and when everything happened he was so helpful, reassuring, and accommodating. They were competitively priced with other local tent companies but amazing quality and service. We are so lucky to have had them!
When Covid tried to derail our wedding...again, we decided to shift gears and have an outdoor wedding. An outdoor wedding in June meant getting a tent. So we turned to the folks at Joliet Tent Company. It was the best decision we made, besides getting married. The entire team at Joliet Tent were amazing. They handled everything, from helping us select the right size, to installation of the tent, dance floor, stage and take down. They were prompt, professional, left no mess, and more importantly, left us with one less thing to stress about. Our guests were truly blown away by the beauty of the tent. Thanks to The Joliet Tent Company, our wedding dream came true.
We contacted Bobby S. of Joliet Tent to rent a tent for our daughters sweet 16 party. Bobby delivered and setup the tent at the time we had agreed to. He was extremely professional and paid great attention to detail. The tent even caught the attention of our neighbors. Everyone enjoyed the tent and the party. We well definitely be working with Bobby and Joliet tent again.
We loved working with Joliet Tent Co. Bobby Soto was the best - really quick to respond and answer questions and showed flexibility when we needed it. We loved that they had natural oak garden chairs instead of just the dark wood, black and white. The light oak was exactly what we were looking for.Unfortunately, we had to change our wedding plans since my fiancé is in the military and will be changed stations. Bobby was extremely understanding and even gave us our deposit back. We are very grateful for the professionalism and kindness at Joliet Tent!
I started working with Bobby from Joliet tent about a year before we decided to have a tent wedding in our backyard. From start to finish he was professional, quick to respond, there were no surprises, & everything he said he was going to do was done correctly & on time . I can’t recommend this company enough for your tent needs! Our tent was beautiful & the guys at Joliet tent we’re awesome.
Great job setting up and taking down the tents promptly. Bobby helped figure out the dimensions for the tent needed by visiting the site and providing options. Thank you!!
I wouldnt recommend. After sending a signed contract via email, I stopped hearing back from Joliet Tent.After several emails and phone calls that were met with no response I started to worry if we actually had secured anything for our event. Were now two weeks away from our event and finally heard back from Joliet Tent via email. Still no willingness to talk over the phone.After trying to nail down our contract and even add more to our order, we are now told that we should just book through someone else because things have become too complicated. They now feel inventory wouldnt meet our needs, which I believe is another way to tell us they dont want to do business because we nervously called them too many times trying to get a reply. Terrible service.
Joliet Tent has been incredibly helpful during my wedding planning. Bobby was knowledgeable, quick to answer, flexible, and extremely helpful. While we ended up going in a different direction (no longer doing a backyard wedding), I would highly recommend this company based on their customer service. I will be using them in the future for other events, for sure!
Bobby was very helpful and gave great advice to make my daughters wedding reception beautiful! The tent was so beautiful and we had so many compliments on it!
Our daughter was planning a back yard wedding July 2019. We couldnt have asked for a better vendor to deal with. Everyone we worked with provided wonderful ideas, were friendly, polite, and super efficient. We had 288 guests and by noon the next day... everything was cleaned and taken down.They made our daughters dream wedding come true. I would recommend them to anyone planning an event. Thanks Bob and the entire staff and Joliet Tent Rental.
I have called more than 10 times to get someone to call me back about renting chairs for my wedding. Have yet to receive any call backs or emails regarding what I need. Awful service in my opinion.
Im an event designer and just finished a wedding working with Bobby from Joliet. So pleased with my experience! He was very quick to respond to my questions which in and of itself is HUGE in this market! I also loved that he provided me with access to a program where I could design the layout and then turn it into a 3D renderings for my client to get an idea of how everything would look with a digital walk through! It was SO easy to use and I loved what this was able to offer to both me and my client! My client was obsessed! Definitely recommend!
I first contacted Bobby back in 2019 about renting chairs for my outdoor 2020 wedding. The process was very easy and the prices are fair. After covid hit, my fiance and I decided to reschedule the wedding. Bobby transferred my deposit to our new 2021 date with no problem. Now that covid is still a big issue, we decided to reschedule again and change our ceremony venue so we no longer needed the chairs. I assumed the deposit was non refundable, but once again Bobby was very kind and understanding, and he refunded my deposit. Although we didnt actually use this companys services I still feel strongly enough about the customer service to leave a 5 star review. I can tell Bobby genuinely cares about his customers! I will be a return customer for any parties in the future and will recommend them to my friends and family!
We used Joliet Tent Rentals for our daughters wedding. We rented a large tent, tables, chairs, globe lighting and a dance floor. From start to finish Bobby and his team were OUTSTANDING!!! They were very responsive to our needs, extremely professional and it honestly felt like they became friends in the end. Im actually sad our event is over because now I wont get to talk to Bobby and his team:). If youre looking to make your outdoor event SPECTACULAR the only place for you to go is Joliet Tent.
We rented a tent(tables, chairs, and a fan as well) for our wedding and it turned out great. The professional service from start to finish was outstanding! All of our concerns and questions were addressed promptly! Bobby Soto was our contact person. He was great! We highly recommend this company for any of your tent needs.
Bobby was outstanding to work with throughout my entire wedding planning process. From quick email responses to walking through our venue visit to review all wants and needs, he was extremely knowledgeable and helpful! 10/10 would recommend this company!
I was so happy with Joliet tent rental. I had to replan my wedding in a months time and they couldnt have made the process any easier. Bobby was quick to reply to any email I sent and was so nice to work with! Highly recommend!!
Bobbi and Joliet Tent Rental were great to work with for my daughter’s wedding. They were very flexible and did all they could to make it a spectacular event. Plus the tent was white as ever and beautiful. I would definitely work with them again!
Well I cant comment on their service because I was never called back. I called three days straight and spoke with their office people and Bob was supposed to call me back. that never happened.... They came recommended by neighbors too. I will not be calling them in the future.
Joliet Tent has amazing customer service. Though my tent wedding was ultimately cancelled because family became ill with Covid, Bobby at Joliet Tent was so responsive! He would answer my emails in early morning and late at night to help me adjust the size of the tent, create social distancing layouts for different guest counts and advising me on different options he could create for us. Highest marks for Joliet Tent! When we finally have our wedding, Im calling them first!
The best set up take down and tent ever. These guys saved my life. I had to make a change to my sons wedding shower because of covid and they came to the rescue. Actually probably turned out better
Great company to deal with, Bobby and his team were very professional and on time and did a great job on our setup and was back on a Sunday to take it down without us even knowing. Will definitely use them again and recommend them to everyone I know with needs of their service.
Bobby was amazing during the planning for my wedding! Responsive and very helpful. He sent me a variety of layouts based on the requests submitted. He also offered alternatives that met both my budget and desires. They are very affordable with quality work. After weeks of planning, I ended up not needing the service due to unforeseen circumstances and Bobby was very understanding. I would no doubt work with this company for future events!
I worked with Bobby from Joliet tent After having to quickly move our wedding from our venue to our home this year. He responded quickly to emails and had a solution for any problem that came up. I would definitely recommend him to anyone that is in the same situation this year or for other events in the future!
During these difficult times of this COVID 19 virus we all have had to go through difficult times. Including my daughter and her fiancé wanting to get married in June 2020. Their venue cancelled on us so we had to scramble and put together a backyard wedding. A good friend of mine recommended Joliet tent co. They were amazing!! The wedding was amazing! Joliet Tent put the tent up in the back yard and were so polite and careful with my plants and dogs. They would not leave until everything was perfect. Plus they even worked with the caterers to make sure they had everything they needed. When the tent had to come down - once again they were so polite and careful. They were a vital part of my daughters special day and highly recommended this company for any tent needs.
Bobby and his team were GREAT. They were diligent in helping us make our day wonderful and were so friendly.
Used this company for our wedding last June and they were very easy to work with and professional. Always responded to me in a timely matter. I highly recommend them!
Absolutely WORST costumer service I have ever experienced. I have called this place FIVE-SIX times and each time they told me I would receive a call back. Not once did they ever call me. The receptionists are usually unpleasant and rush through the call. I finally had my fiance try getting in contact with someone. It took him two tries before someone named Bob called and gave him an over the phone quote. When we decided we wanted it in writing it took about two days for this person to email us a quote. The email was laughable. It was carelessly and thoughtlessly put together. He left out nearly everything we asked for. I should NOT be working this hard to do business with a company. If anything THEY should be bending over backwards trying to get my business. After this ordeal with just trying to get a quote...NO I would never recommend them to anyone, nor would I do business with them again.
Ive been calling almost everyday and it seems to be that no one knows how to answer a phone, I went in person and spoke with a guy. He was nice, I gave him my description of what I needed and when I needed it by, he then said that he would give me a call back. Grabbed all my info, and NEVER did he call me back, that was almost two weeks ago of that promised phone call. If your lucky, youll get through and possibly make business with them, but from my part I would not recommend them. Ill be making business elsewhere...
Will only say they will call and never follow up. Not worth your time.
Great company to do business with. They were very helpful helping us pick out the proper tent for our event and were very accessible every step of the process. Thank you for your great service!!
Service was excellent especially with a late notice! Thank you Joliet Tents!
Fast, affordable, and friendly! Loved our tent for our wedding reception!
Recently used them for an out door event our compnay was hosting in our parking lot. They were great and responsive to work with and loved their customer service. They made sure to come out and take measurements in order to reccomend the approaite tent size. Also when it was windy I called last minute to get more sidewall and it was not an issue at all with them. Will be using again.
Cool
Absolutely the worst service will never use them and make sure everybody knows not to use them