Kind and professional. Able to handle last minute requests efficiently. We found them and their work trustworthy.
Typical scam artists.Took a vehicle and to have it inspected, I knew going into it I would need the flex pipe on my exhaust replaced. After they replace the flex pipe they called to let me know that the outside brake pad on my rear right caliper was heavily worn and instructed me that I would have to purchase new calipers on both sides in the rear from them.I knew this wasnt the case so I paid for the exhaust work that they did and took it home tore the tires and the caliper off myself, the caliper bracket pins were improperly greased and there was excessive brake dust buildup causing the outside pad to drag.Absolutely nothing wrong with the caliper and it was in fantastic working order once cleaned up, no problems whatsoever with the caliper piston.I spent a total of $45 for what they quoted me at close to $600, price does not include the exhaust work that I paid for.The only reason I took it to them in the first places is because I dont have the equipment to replace the flex pipe on the exhaust, but I surely will never recommend or take a vehicle there again.When something like this happens it is not a one-off deal, I would expect them to be manipulating their customers like this on a fairly regular basis.Back to Firestone I go.*It passed a four tire pulled inspection with zero issues.
Great place, friendly staff & they help me asap whenever I call.
I have going there for a long time service is great and so are the prices. excellent workmanship.tell Rick you seen my post.👍
I love how they get the job done and get straight to the point.
Friendly, helpful and efficient, this location helped me out of a HUGE jam, being out of town on vaca and at a loss for a sudden exhaust pipe repair.I cant thank these guys enough, especially Steve who did the work, for taking my baby right in and getting her fixed up and letting me drive back to Youngstown NOT sounding like a ghetto mess, LOL.HIGHLY recommended!
Good people that do Good work.
Great customer service
Conveniently located family owned and operated auto repair shop. Trustworthy, knowledgeable service at a fair price. Our family has gone here for years and have always been satisfied with the work that was done.
I went in with a light bulb and I needed the headlight replaced and he told me the labor will take 3 hour to fix it and my headlight was broke so I needed to buy a new one from there and the labor will cost 150 because he was to take the bumper off to get to the light so I left and went to the auto shop on befort accross from rite aid and he did both lights in under 10 mins without taking my car apart n for a way cheaper price
Ive been trusting Mr Muffler with my cars for 10 years now. Always fair and helpful, you know what youre going to pay upfront and if there is any other work necessary they let you know before doing any work. I know after they inspect my vehicle it is safe and good to go!
Friendly service and worked with me getting my car fixed
I am pleased with the service and cost of the repairs that I received today. The staff care about my safety.
I was very impressed with Mr. Muffler I had them do exhaust manifold and exhaust work on my Chevy HHR. They were very fast, courteous, and affordable. I would recommend their work to Anyone looking for good reliable mechanics.
Do you remember when you used to have a neighborhood mechanic you could trust to work in your vehicles, solving your problems while charging you a fair price and standing behind the work? You can still have this experience by going to Mr. Muffler. Rick and his team have never lost sight of what it means to be customer service driven.
Timely service and good work and price is fair
Mid to high prices but knowledgeable and friendly. Fit me in as a walk in
Rick and his team have been taking care of my fleet of cars since I moved to Johnstown in 2001. Honest and reliable.
Family-owned business very good family
Great service, very helpful and quick to get to work
First class in every way.
Never had a problem pap swears by em
Eat to high prices and not friendly AT ALL
Very helpful and knowledgeable
Great service
Good people