Came to this location today and Jake got myHonda Pilot right in. Jake and Zack did excellent work on repairing my tire. They were knowledgeable, professional, and extremely pleasant. Jake explained everything and answered all of my concerns, which I appreciate. Prices are outstanding, service was UNBEATABLE!! Thanks guys! Highly, highly recommend!!! I give these guys and this place more than 5 stars. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Amazing staff and service. Both Tim and Jacob were wonderful to work with. They fit me in on a Sunday afternoon and did everything they could to get me a great deal! I will definitely be returning for my next service.
Thank you Dennis, Tim and Jake for helping me with my vehicle. The gentleman in the shop were positive and got my truck done in a timely manner. I would like to thank each and everyone member of the Mavis Team.
Fantastic customer service, especially from Jake. I came needed work done quickly and he helped out immediately. Very happy customer here. I will be back, go see these guys!
This is our first time going there, and they are unbelievably professional and kind! Thanks to you, Jacob! And thanks to all the hardworking staff! I will recommend your store to all my family member and friends!!!
Stopped by after work without an appointment because I thought I had a tire leak. They took me right in, found the leak and had me on my way in less than 10 minutes. Great service!
What a pleasant experience on Saturday morning we had with Jacob. As we were leaving for vacation we noticed nails in our tires Jacob was quick to assist us and getting us back on the road quickly. In addition he was courteous and efficient. We would highly recommend doing business with them. Thanks for helping ease a stressful situation and being so nice.Thanks again, The Thompson’s
Great customer service, fast, and were more than willing to help me with any questions I had regarding my tires. Will definitely be coming back any time I need auto services in the future!
I have had my large van into this store twice in the last 6 months--each for different reasons. Both times the service was efficient and extraordinarily professional. Very easy to get scheduled and the turnaround time was very quick. Extremely friendly staff and each time they explained the issues to us in straightforward terms. I felt, for the work that was done, the cost was very reasonable. I would highly recommend.
Service Staff were friendly and efficient. They had me in and out and back on the road very quickly.
I was really worried because I have to make a 3 hour trip tomorrow. I had a leak that was going to turn into a flat. The guy who helped me was also really nice. I hope I dont have to come back but I know where I’m going from now on now. :) thank you Jake!
Never going anywhere else to buy a tire. The guys here are incredibly helpful, friendly, and professional. You can trust that they’re trying to help you get the best deal possible.
Tim, Jake, and the guys at Mavis fixed a couple holes in my wheel in under two hours and had me back on the road! Definitely will be going back next time there’s an issue!
Johnson city location is awesome. Always very supportive n friendly staff. I had leaking shock issue. Was called in fixed and back to me all in the same afternoon so i could make a trip with my vehicle.
Jake was very honest from the jump. He didnt try to get over on price at all. Very fast, friendly and comfortable environment. I will definitely be back for future work.
Mavis in Johnson City, NY - The service at this shop was top notch! Quick and courteous! My first visit there to get a tire fixed that had a slow leak. They not only fixed it in about an hour, but didnt charge me for the service!! A great way to welcome a new customer, and I wont forget the kind deed!! Thank you!
Best experience I’ve had while dealing with anything with my car/tires, the service was fast and the people working were great! Jake was very pleasant to talk to and helped me get in and out as fast as possible. 10/10 would recommend to anyone for your tire needs.
10/10 recommend! I called at 9:30 and said I had a screw stuck in my tire and they got me in by 10:45, fixed it within 20 minutes and had us on our way! Jacob was super accommodating and friendly! Will come back again!
The staff there were very friendly and courteous! I knew what what to expect when I walked in and they did not disappoint. They were also very polite. Tim gave me an awesome deal!
Jacob & Tim were great! I had a slow leak in a tire. I had an appt which I ran late for, they got me in right away anyways. I highly recommend coming to this location for service. They were wonderful.
I had a great experience with this Mavis location specifically with the help of Jacob. He was extremely kind, and made having a flat much less stressful! Thanks for your help!
Excellent service. Great staff/communication. Recommended. Excellent pricing as well. Addendum: noticed a slow leak in one of my tires a couple of months after my first review. Made an appointment with Mavis to have it checked out. Turns out I had run over a rather large screw that lodged in the tire. Mavis had the tire patched and ready to go in about 20 minutes. Again, great service and excellent staff.
Id like to thank Jacob for his above and beyond service. Mavis was able to change my tires, brakes and oil change in a timely fashion. Very impressed overall!
Jacob was extremely helpful in my time of need. He was able to take my car right in after the stem on my tire broke. In, out and on my way. He truly saved my day. Thank you.
The manager at Mavis on Thursday, 7/22, did an awesome job getting me in, very late in the evening, and fixed my tire that was going flat. He had me out within half an hour. Thank you very much for the excellent and professional service.
Great experience with staff. Took care of my repairs needed. Tim was great to work with and very understanding and patient.
Tim At Front Desk Was Extremely Nice When I Walked In Till The Moment I Walked Out. Mark Explained To Me What They Would Do To My Car And Best Tires For My Need That Fit My Budget. My Tire Was Fixed Within The Hour, That Was With 3 People Ahead Of Me! Overall Very Pleased With Service Here Will Be Using This Place In The Future!
The manager and a machanic was very helpful. On a short time the Manager had a Machanic replace my Battery in my auto. They could have told me that I could come back the next day but they didnt. A good crew and I give them a 5 star Rating, great people!
TIM AND JAKE AT THIS LOCATION HOOKED ME ALL THE WAY UP. I had some tire and brake issues and they solved them, fast and accurately
Tim was great to do business with. Very efficient, he knew what I needed to have done, arranged a time that fit my schedule. I left for my trip south feeling a lot safer than when I arrived in NY. I would recommend this MAVIS to anyone.
This was my second time and second vehicle at this shop. And Ive already recommended a few friends and family their way. Work was spot on, guys were professional, and price was unbeatable.
After getting out of work I realized that I had a flat tire. So I brought my car over to Mavis to have it checked out . I had Tim service me and he went above and beyond for me . Definitely good people there. I have never had service like that at a auto repair shop. They made me feel really welcome there and I will definitely go to Mavis for my auto repair needs.
My car was towed here by AAA, very pleased with the quick and professional service. Staff are very nice people and not trying to rip you off like some places. Ill definately go here again for scheduled service. Also clean and the largest waiting area Ive seen.
Jacob you did an excellent job today on my tire. Thank you so much!
My husband and I had a wonderful experience at Mavis in Johnson City. Our tire had a large nail in it and we decided to stop and see if the tire could be repaired. The staff was so accommodating and pleasant. Our wait was short and the tire was quickly repaired. The price was so reasonable and included a balancing test!
Service provided was excellent, they did not try tp upsell me something I didntneed thisvisit, but did help plan for future needs. SO HELPFUL.
Amazing staff especially Marc .. I purchased a lemon and the person asked him to not tell me about control arms and other matters but Marc was honest with me the whole way through. I spent thousands attempting to get a check engines light off the entire staff worked as a team assisting each other they were fair with me and honest and as a women and single mother getting car maintenance done its important to find places like this with people like this I have found my permanent car maintenance home I couldn’t imagine trusting anyone else with my car at this point
I had a problem with my tire and I stopped in without an appointment. They took care of the issue quickly and efficiently. Great service!
I went in with a slow leak in my tire. The staff was friendly and they took great care of me. I would highly recommend them.
Friendly helpfull staff, I had an urgent problem and they were able to get me in and get the issue fixed quickly.
I ordered new tires from Mavis to have put on the car. When I came in for my appointment, the tires weren’t there and they told me I would have to come back 2 days later to have them installed. All the while being harassed by a manager (Mark). He kept commenting on my looks and continually being rude to my fiancé who came in with me. He was going to cut us a deal because the tires came in late and also insisted it was because I was so “cute”. He asked me to lower my mask multiple times. The next time we came in to get the tires put on, he commented on my appearance again, as well as what I was wearing. He again discussed a $20 discount on each tire and a lowered alignment fee with us which he wrote down. He never put that info in the system. So when I came back to pick up the car, I was charged full price. I felt very disrespected and was annoyed at the equal disrespect toward my fiancé. I was even more annoyed that I was now paying full price for this crumby experience. Dennis, the working manager was able to communicate with mark for me and get the money I should never have had to pay refunded to me. Employees Tim & Dennis had great customer service and were apologetic. Mark has a lot of work to do in my book.
Great place to get work done on your car. Especially love dealing with Tim whenever I come in, he is always willing to help, and with a smile on his face!
Jake was awesome!! So friendly and so helpful!! He got me right in and right out!! Best service ever!!
I would recommend this establishment to anyone . They were very helpful and respectful . The work was done in a timely manor .
Nice staff, plugged my tire within an hour. Would recommend to others
Marc was absolutely amazing, so kind and generous and full of great knowledge. You can trust your car care in their hands I’ve had nothing but great experiences with this team Tim and Dennis also a big Thank You for working so hard. They give a great Veterans discount and are honored to help out military families, I’ve never had such a great experience with any other car service companies, Marc is in the business of helping people first and providing great service
Very friendly staff. Very reasonable price. Fast and friendly service! Will go back again in the future.
I always take my cars to the Johnson City Mavis store because Tim and Dennis always make sure I have what I need to be safe on the road. Thanks again.
I am a student at Binghamton and I got to my car and saw there was a flat tire. I didn’t know what to do, so I called Mavis and they took my car and had my tire changed quickly. Tim hooked me up and was very fun to talk to, highly recommend and it was great and friendly service.
Marc at Mavis in Johnson City was amazing! He looked out for the best interest of me and my car to ensure that it gets me around safely. Highly recommend this location for your car needs and make sure you ask for Marc for the best service :)
Their service was incredible professional and Dennis the manager was superb along with everybody else who works there the service they gave me I will definitely go back there again and recommend there service to everyone
Very friendly staff, especially Tim and Marc! Thanks for your kindness and understanding. That’s what customer service is about! I highly recommend this place!
Gone to this Mavis location twice and they are always willing help me out! My bad luck of running over nails/screws is always solved by Mavis! A dedicated team who save my day (and car tires).
Marc and his team were absolutely amazing. They got my car in so quick and were fast and efficient! The friendliness and service cannot be best-I will always take my car to them! Highly recommend to everyone
This particular Mavis is a joke. When we arrived for our 9:00 am “appointment”, we were behind approximately 4 other 9:00 appointments and the bay was filled with cars.We were told that the appointment was scheduled through corporate scheduling and they had no idea how many were working that day. This was untrue since the call was made directly to that store.This is the same store who threw my brand new tires to the trash when I purchased snows. They were retrieved when I questioned why they were not in my car.We use Mavis all the time, but this particular store should be avoided.
Sorry guys u put too much air in my tire. And that was after I told u that happened before. 8lbs over.
Jake has done a phenomenal job at taking care of my needs with my vehicle. Thank you for building my trust back at mavis.
I’ve always gone to my car dealership workshop. After the experience I have here today..I’ll probably be coming here more often. The workers are truly amazing and super friendly. They explained everything that was going on with my car..they didn’t leave me in the dark or throw a bunch of words about car at me. The worker are amazing, I defiantly recommend it to anyone who is trying to get their car fix for a great price.
The Mavis discount tire in Binghamton in not a good place to take your car to be service because I went today to get it inspected and was told that I needed two front tires to pass inspection and I will need a wheel alignment. I got all that done and drove away and my car started shaking on the highway and took it back and its still the same way. I had to take it to another Mavis place in Johnson City to get it fix properly and they were excellent customer service and a apologize for the lack of service and the Binghamton area. I do recommend people to go to the Johnson City Mavis.😃
The team at Mavis always provide a quality service with friendly customer service and great prices. I would highly recommend them to anyone for there automotive needs.
Let me say, I got luck out beyond extreme with this Mavis location. I was traveling for a little road trip from out of town. My car got damaged, and here I am, unfamiliar with the town. I looked across the street seeing this Mavis sign.Hands down, if it wasnt for them, we wouldnt been able to get home in reasonable matter of time. With the circumstances given, they worked on my car asap.I thank you guys for taking that kind of time/ effort to make our road trip back home safety!How that one saying goes? You get what you give 🙂#respect
I dont think Ill ever take my car anywhere else!I was in the area when my car started making a horrible noise. I stopped by, without an appointment, and Marc diagnosed and fixed my car in an hour. Marc was incredibly nice as well as Tim at the front desk. Thank you guys for being so accommodating!
Marc was amazing! He was very sweet and funny. He made sure my car was well taken care of. I will definitely be coming back! Highly recommend coming here!Thank you Marc!
Very polite, and fast service decent prices, I would definitely recommend there service
Over the last month I brought my sons car and my car in for tire issues. This store has given me the best value and service of any tire place I have been to in the area. Dennis the manager, and the others who work there were helpful and friendly. Thanks!
Got a flat overnight and took it over to the Mavis in Binghamton, was told I would need a new tire, took it here and Jake took care of my tire for free in 5 minutes.
They are honestly not even worth one star! Worst experience Ive ever had! I do not recommend them at all. Even if its your last resort!
They’re very honest with you about what needs to be done to your car. They don’t pressure you into getting work done on your car like I have experienced with some other garages. They’re efficient and their prices are decent. They gave me a discount on my brakes and rotors without me even asking. I would highly recommend them.
Awesome service Tim At the front desk got me right in for a valve stem leak. The entire team were very busy and still got me in and out within an hour. Thanks guys
Great staff, communication was awesome. Very friendly and helpful.
Nice and courteous staff.Fair prices on tires and service.They were able to squeeze us in on a busy Saturday.
Thank you mark for getting us right in and fixing my screw in the tire. Very much appreciated!!!
Terrific service starting when you walk into the store at the Service Desk. Tim was really helpful and walked me through my entire repair keeping me updated. Guys are great!!
Went to Mavis on Reynolds road in Johnson city to get my alignment fixed after another shop had messed it up. Beyond happy with the customer service and the work they did on my car! Marc and Tim really know how to run a shop! Got in the same day I called, explained to me what had happened and fixed everything within a timely fashion!
Very happy with my experience. Made time to get me in and take care of the cars needs for a reasonable price!
Tim and Dennis always give me a good deal, and are very straightforward in what my car needs. When I ran over a razor blade, they patched the hole at no cost.
Don’t remember his name but give the guy with the red beard a raise he deserves it, On my way back to Cortland thanks my boy!!!!
Great service! I get my tires changed here every winter and spring (snow-all-season) because they have patched leaky tires for me for free!
Staff was so great to work with! Helped me get a tire in my size, when most other places didnt have any in stock!
Marc was amazing and so helpful! Got a flat tire and drive for work. He was able to help me out and make the process so smooth. Thank you!
Mavis tier in Johnson city did an Excellent job on my jeep tiers. My Wrangler tires were discontinued under Michelin so they took the time and the effort to find tires that were actually comparable with my Jeep. I am definitely coming back to Mavis for everything with my Jeep the oil changes the tires the brakes anything that has to do with my Jeep I will be there. They are completely honest and they worked with me. I am definitely recommending them to everyone that I meet friends of family.
We recently visited Mavis in Johnson city and had a wonderful experience. We were courteously greeted by the staff. Marc,The Store Manager, was generous with his time-deserving this Kudos. Returning customers!
Have been in here a couple times now, very helpful staff, quick, informative, and quality work. Highly recommend.
Fast and friendly service. I was in and our in under 30 minutes and was great price on oil change and wipers
I stopped in to get a slow leak in my tire repaired and I can’t express how happy I am with Marc and the Mavis team. He was able to get me right in and out in under an hour which was very quick considering how busy they were. He kept me updated on the status of my car and was very professional and friendly. I didn’t have a regular tire place that I could rely on before this, but I definitely plan on returning to Mavis in the future. Thank you Marc!!
Great service! Friendly staff and good prices :)
Great service, nice people. Tim is great!
I will only do business at the Johnson City location. Denise, Mark and Tim know how to take care and treat their customers. I drive 45 mons to have service done to my jeep.
Professional at what they`re doing and excellent communication.
I went to Mavis tire on Reynolds Road. The experience was great. I got a great deal on a set of 4 brand name tires and the staff was friendly. During the appointment I was called and had to leave as soon as possible . I explained to the manager and asked to just install the tires. He did one better and had two techs install my tires to make it quicker. I will be a returning customer
Marc was a great help and he got me all sorted out and got me a better deal ! We. Deff recommend been going here since 2018!!
Excellent service. Marc got me in quickly after having to be towed in and worked with me to get the tires I needed for my car, as well as an oil change.
Im am really speechless by the service I recieved... This was honestly the best customer service I have ever encountered...They was true blessing for me...These guys made a customer for life.
Outstanding customer service. Fast competent and friendly. They hold to their promises. Tghis is the best one in the area by far.
Went here because I had a tire leaking air. I was at another shop down the street the day before and they did not fix it. Went to Mavis and was helped by Tim. My appointment was at 2 PM, I arrived and dropped the car off at 12PM. I was called 15 minutes later and they told me it was all set AND they found the piece of metal that was in the tire causing it to leak. Amazing service like that is why I am going to be going back here
Thanks! 3 cars with full sets of tires this month. Pleasant! Thank you!
No problem when having my car serviced.
They did a great job on my vehicle. They have great customer service. I highly recommend!
Got in the same day! Was told hour half or soDepending if an alignment was needed it wasTook less then half hour! Happy with the priceTires recommended, Manager was helpful inThe best tires for my Equinox! Am Ready for aSafe Winter.