Go see Keith S. for the best car buying experience you’ll ever get. Easy to work with and he will get it done for you!!

If they have to order parts for warranty service it can take awhile. It seems like the parts department does not communicate to the service area when the parts arrive. When you give them a list on what you need to have them do they have not completed twice. The folks in service write up are great. Mildred was very helpful with a loaner car since our repairs were under warranty.

I was in for a safety recall on my cars door latches. Not only did they fix my car in a timely manner, but they gave me a courtesy shuttle to my home and back while I waited for the car to be fixed by their mechanics. This was very convenient for me as I lived close and try to stay away from the general public during this pandemic. By the way masks were properly worn by all staff members as I especially was. So I was impressed with that aspect as well. Setting up an appointment was virtually pain free once the parts arrived. I showed up and they said I could just pull right on in. No B.S. from any of them and everything and everyone were professional. I am kind of mad at Greenway Ford in Orlando, FL who sold me the car but this is a different story and may not apply here. If this review is strictly for my local ford dealership then these good reviews are meant for the one in Johnson City, TN.

They were great Kelsie was very friendly and helpful

Delivered Service as they said they would. I appreciate them treating our little Focus like it was a million dollar car.

The staff was very helpful. They were able to solve my issue and get me back on the road quickly.

John Sherman, Service Advisor, made me feel like a valued Lincoln customer from the moment I got out of my vehicle! I came in for a recall check and John pointed out I should have the oil changed as my car was born Jul 2019.Mildred shuttled me between the dealership and my appt; she was extremely friendly and great!Every employee I came in contact with made eye contact and treated me like family!And just when I thought the experience couldnt get any greater, I left in a freshly detaild vehicle!!Thank you John, Mildred, and everyone at Johnson City Ford. Ill be driving from NC as Johnson City Ford employees are my new friends!!

Best place to buy a Ford! Love the service here!

They tried to bill my wife for services she didnt want. Ended up talking to a manager and getting our money back after the original worker tried to give her the run around.

They always do a great job 👏👍

Stans the man, best car dealership ever....thanks a million you guys are rock 🌟

Service was on time. Did not have to wait. Nice relatively new location for this dealership.

Very good service

Great place to get your car or truck fixed

Great service.

The parts guys are always super helpful and I love their hot chocolate

Great friendly and FAST service!

Sweet as can be worked me in and didnt take long

Always timely and informative. Easy to work with.

Top quality service and staff.

I will never buy another Ford product and will never use Ford to service my vehicle again.

Built ford tough mothexxxxxxx only...yo

They took care of my Lincoln OK!

Good work good people

Very good service

Too expensive

Great service 👏

Excellent service

Excellent

Johnson City Fore is amazing! Great service and great people! Kindness goes a long way! 🥰