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Porters Tire Store
511 W Market St #4598, Johnson City, TN 37604, United States
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Porters Tire Store

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Ri
Review №1

2nd vehicle Ive took here to get aligned and they have exceeded my expectations. There cant be a better shop to take your car to in the Tri-Cities. Ive tried many. They aligned it and it was still vibrating so took it back and they figured it out and charged me nothing. If you dont go here for your vehicle needs your simply wasting your money.

Le
Review №2

They are quick and efficient. My truck is never dirty or anything when I get it back. I’ve been to the Greeneville and Johnson City location and they are both equally good

Sh
Review №3

Very reliable, honest, and thorough. Every time I’ve needed work done they’ve done their best to get me in as fast as possible, staff is always friendly and helpful, also reasonably priced! Highly recommend!

Cr
Review №4

Great people work here! Pulled into their store while they were locking up for the night. I had a flat and not much hope of fixing it or getting to work soon after I got it off the road. Very much to my surprise the mechanic opened the bay and changed my tire full of fix a flat out with a nice used one and didn’t charge me -Porters you are a blessing TY!!

Co
Review №5

Porters always does great, honest work. They even balanced my donut when I came in with a flat.Theyre not always the cheapest, but I dont want the cheapest working on my car, tbh.

Su
Review №6

My daughter just got GOUGED for $400 today. Her car is running worse than it was when she took it to them. She is a waitress and can’t afford to be shelling out hard earned money for nothing and being taken advantage of. Shame on you.

Ga
Review №7

Went and gotten our alignment fixed the other day, fair prices and great people there.

Je
Review №8

Don’t use porter’s tire or Hancock tires. They don’t back the product they sale and could care less about you or your safety. My tires only lasted about 25,000 miles and they are warrantied for 50k. I told porters and we went through the process and I told them I didn’t want that brand as they clearly make a bad product. I was told that’s just to bad. I’ll be using someone better.

Sa
Review №9

Had two flats when pulled in and no one even assisted me to move vehicle out of work area had no tires for my car

KE
Review №10

Best alignment Tech in town.. Highly recommended .

Jo
Review №11

Always excellent service, friendly staff, and quality parts!

Da
Review №12

Service is always good, but just had them get 2 tires for the truck. The day I ordered i was quoted 134 and change, including mounting and balancing, etc. I asked to ensure that was an out the door price and they confirmed it was.When i got them installed a couple days later and went to pay, it was $306. Almost $20 a tire higher than I was quoted.

Sh
Review №13

Took my car straight back for realignment and super friendly people!!

au
Review №14

Great service! I go to them for all my car issues. Quality work for a great price and everyone there is so nice!

Je
Review №15

We took our vehicle to be aligned. They said they wouldnt do it because we needed ball joints. They still charged us $25.

Je
Review №16

Friendly staff. Good prices.

Jo
Review №17

Came in due to a tire needing patched. Turns out it needed to be replaced but the shop had to purchase the matching tire and would be the next day before I could put it on. I had many places to go that day and these amazing people let me borrow a tire on good faith that I would return to have the new one put on. I wasnt charges a dime for borrowing the tire!! Excellent customer service, great rates, and very nice people. I will definitely recommend them and will continue to go back.Thank you for your kindnessJoseph Lavender

Br
Review №18

They are friendly, quick and efficient. Im going to be coming here from now on.

am
Review №19

They were quick with getting my tires on

Me
Review №20

Loved this place when it was Jones and love it still. Always kind, never try to sell me

Ch
Review №21

Very nice place. I went and bought 4 used tires from another tire place in jc and took them to porters to be balanced. I got there and they could not believe the poor condition of the used tires i was sold for 40 dollars a piece. They replaced 2 of my tires with better used tires no charge just paid for the balance. Showed me really nice used tires that they do not charge over 25 dollars a piece for. If you need used tires i recommend you use porters tirrs

Br
Review №22

Great service and reasonable prices!

Ti
Review №23

I recently purchased a full set of tires from the Rogersville location. Service was great and everyone is always friendly. A week and a half later I had an accident involving one of my tires almost totally breaking off. I am unsure why it happened or what truly caused it, but I called Ben and he had someone pick up my vehicle that evening and it was fixed and ready the next day. I am so thankful for their outstanding customer service and urgency since that is the only vehicle I own. I have always used them for my tire services and will continue to use them and refer my friends and family to them.Thank you Ben, Chris and staff at Rogersville Porter Tires!

Ro
Review №24

I cant honestly say that this was the BEST tire place I ever went to, but i can honestly say it WAS the 2nd best place I have been to in almost 50 years....Exceptional service, and probably the most friendly and helpful!

Mi
Review №25

Rain day, tire going flat fast and Im from out of town ! Near porters gave them a call ! They got me right in and got me back on the road ! Thank you porters

Ja
Review №26

Great tire store! I have been going here for years back when it was Jones OK tire. New faces but same great service. They have reasonable prices and have a good selection of tires!

Er
Review №27

Very helpful friendly staff

Da
Review №28

Great people great service. Never a bad day when I go in there. Been using them for atleast 3 years and they always have my back.

Da
Review №29

Great Service

Mi
Review №30

The pricing seemed reasonable, but they scheduled us for an alignment on friday (today) and when we showed up, they told us we didnt have an appointment and the guy doesnt work on Fridays. I guess I should have called this morning instead of wasting my time and gas to go to a none existing appointment.

Ge
Review №31

The staff here go above and beyond to help you! They prioritize their customers and do whatever they can to help you out. Great service all the time.

Am
Review №32

Of course Im watching my spending dollars I had searched several tire stores, they all had the size I was needing but a little more higher price and I was able to pay. After calling Porters tire store in Johnson City I selected them to purchase tires for my sons truck. The salesperson was very friendly and knowledgeable, the technician was very quick in getting the tires changed and balanced and back on the truck. We couldnt have asked for the friendly service we received at Porters tires. Think you so much for being available and having the affordable price that I was looking for. I highly recommend this tire store for your automobiles needs.

Br
Review №33

This place went above and beyond to help my son out this morning. He woke up with 2 flat tires-someone had let the air out of them and pulled the core out of one of the stems. They sent someone over to repair -saving us a tow bill. I had called another National Branded tire store in town and they would not do this service for him. I am over 3 hours away from him and it is nice to know that these people will take care of you like this. You have gained a customer from us. Angela was great to deal with. Thanks again!

Je
Review №34

Well well trainned and polite people

Ra
Review №35

Best prices around! Awesome customer service! Bought a set of 4 tires for my Toyota Corolla and they had them on in no time!!! Very quick! And super friendly!

ke
Review №36

These guys and gals are great. Never going anywhere else for alignments again. My bmw had a bent tie rod and they were helpful in finding the part and installing it.

Jo
Review №37

This place is top notch, and has been for many years. Yes, Im biased because my uncle (Ken) works there and has for 30+ years, but that only makes me more confident because I personally know his work ethic. These guys are honest and reliable!

De
Review №38

Porters is awesome. They are very friendly and reasonable on their prices. And Buckey and Angela are the best to work with. Go see them today for your tires and automotive needs you wont regret it.

Jo
Review №39

My experience at Porter tire was amazing!! They offered great service and explained every part of it to me they were friendly and fast! The girl Angela that works up front was the best part of the whole experience she was super friendly! I would definitely recommend going there for all your tire needs!

Ja
Review №40

Porter Tire replaced brake pads and rotors at 1/4th the price that Free Service Tire quoted. All parts and labor were fair and listed on the invoice. Would recommend for anyone needing brake repair around the Johnson City area.

Mi
Review №41

Great place for service and prices. Bucky and his team always takes good care of my vehicles and gets me in and out as quick as possible. Great people and great service.

Ch
Review №42

They balanced my tire from a recent change at Johnson City Used Tire for free. And even said God Bless you when I left. You give me butterflies.

Da
Review №43

Bucky and his team are the best! Customer service and professionalism is top notch. My husband and I drive from North Carolina to have our cars serviced. Thanks for you for service.

Al
Review №44

Will be quoted one price, then charged another once they are done with the job. their rates are definitely not “unmatched”, 85$ an hour, which was not disclosed to me until AFTER the job was done. the dealership is 80$ an hour. absolutely ridiculous and if you’re a woman then i would stay very far away. they are the definition of taking of advantage of the customer. terrible experience. terrible customer service.

De
Review №45

I’ve been going here for some time, but no longer - they made a noticeable scratch on my steering wheel and refused to admit to it. The scratch isnt the problem - its the way they handled it. When I told the manager about it all he did was say they did not do it. He got very frustrated with me and was adamant that they could not have done it. I can understand mistakes get made, but to insist it isnt possible they did it makes me wonder how they stand behind their other work. If they couldnt have done it, what else could they deny being at fault for? Unwilling to offer an apology, or anything else, I will not be returning.

Me
Review №46

Great experience with friendly staff. The price was about what youd expect for a set of tires, but the mechanic went above and beyond to ensure quality service. This will be my spot from now on.

Jo
Review №47

Really like that they have a woman working the front counter. Makes you feel like youre not going to be taken advantage of by some man in a tire store if you are a woman going in to purchase tires or have a service. Bought a brand new set of tires good price good service

Ke
Review №48

Very friendly very knoloagble and great prices bought 4 tires & oil change had 60 bucks in coupons total was 308.00 great deal

Co
Review №49

Friendly staff and quick turnaround time.

bo
Review №50

Staff here is really great they get the job done they work hard to get you in and out as fast as they can and have a very great rate as far as pricing goes I would definitely recommend them

Ja
Review №51

The only tire store in the Tri cities I deal with. Like anyone else they can be pricey on certain things but Ive NEVER had any issues with their service.

Ad
Review №52

Got a great deal on tires.

Do
Review №53

Great service with a friendly attitude. Recommended!

An
Review №54

Porters is always efficient, friendly, reasonably priced. They are always willing to accept w/o an appointment. From a tire rotation to more extensive work they have the most knowledgeable staff in the area. I have 3 vehicles serviced here.

ja
Review №55

Great place for tires

Co
Review №56

Good friendly people. Not too many shops ask me how I want my alignment set up when I go to them. Means a lot to me for someone to value my opinion instead of doing what they want.

An
Review №57

Got new tires in October just a little late at posting but price was better than other local tire store prices and employees was nice.

Sh
Review №58

I left their shop this morning after they fixed my tire and I was giddy because they were so nice!!!! They put my spare away, put all the tools back where they go, and when I got back in my car there was no evidence of a flat!!!! Thanks Porters for treating me the old school way, Service with a smile!!!!!!!

Be
Review №59

Owners are wonderful. Fletcher Porter is the real deal. Had a minor issue and he went above and beyond the extra mile to make it right. Do not hesitate to go to Porters Tire Store!!

to
Review №60

Like to say Bucky and his staff very friendly and great customer service and good prices

Ha
Review №61

Friendly, helpful, and reasonable prices. Would recommend!

jo
Review №62

Professional and really quick. I was having tires changed and just asked if they do alignments and the mechanic actually came and talked to me one on one.thats a first,extremely great service hands down.

Dr
Review №63

I went in for an alignment and they couldnt do it due to some control arm issues but I appreciate the fact that they told me about the problem and did not do the work as opposed to Simply doing the alignment knowing it would fail by next week

El
Review №64

Great Service, friendly, caring. Know what true CUSTOMER SERVICE IS ALL ABOUT.. Will definatly be back..Thank you, Bucky and Jim..

Ca
Review №65

Super service! After visiting another tire store close by and being told they couldnt help me, I was very happy to find Jones OK Tire Store. Roger listened to my issue and offered different solutions for what I was looking to do with some new wheels for my car. Great communication, will definitely be back!

ka
Review №66

They took over from Jones and I am very pleased with the service and caring people they are.

Do
Review №67

The most knowledgeable tire dealer for a travel trailer that I could find. Great fast service too. Easier to get to than I thought.

Wa
Review №68

Great people to deal with. I have bought 8 trailer tires here recently and have gotten a low price and excellent service.

Sh
Review №69

Great customer service. Great prices. Friendly people. Treat you like family. My colleague referred me to them.

Al
Review №70

Never talk to anyone

Br
Review №71

Great service, competitive pricing. Have been there for new tires and an alignment on two occasions, both times were a positive experience. Vehicles always complete within the time frame given.

An
Review №72

Very honest people. Recommend them

C
Review №73

Friendly, helpful and fair.....sometimes more than fair!

Br
Review №74

Great place for about anything your car needs with great service.

Jo
Review №75

Known the Porters for a long time and you want find people that will treat you any better! Great service, great products, great experience.

To
Review №76

Great service at a fair or better price! They also offer financing!

Je
Review №77

Absolutely could not sing enough praise for Porters Tire. The employees are so nice and went above and beyond to help get my car back on the road for a price I could afford. I will never go to any other shop!

Ch
Review №78

1st. Visit. Got an oil change. Friendly staff, quick service. Will definitely go back.

Tr
Review №79

This place wants to take care of their cuatomers. Fast friendly and courteous. Thank you guys.

Mi
Review №80

Reasonable prices short wait time.

Mi
Review №81

A great place where you can go fro oil change s and tire work great people there

Ge
Review №82

Fast expert service. Very friendly and focused on customer satisfaction.

Be
Review №83

These guys rock. Very knowledgeable and wont BS you on vehicle diagnosis nor the price. Ill be a customer of theirs for years to come.

Ha
Review №84

Ive had a good deal of work done on my 05 Ford including replacing the rear end, Jesse and his crew are absolutely the best people to deal with in the tri cities, very professional, quality work, unparrelled customer service. I reccomend Porters in Johnson city to anyone for any repairs or service on their vehicle. Thanks guys for being like everywhere used to be.

Ma
Review №85

Nice people, quick service and fair prices.

M
Review №86

Great Folks Top Quality Service

Wa
Review №87

Nice people they had a good price on front wheel alignments

St
Review №88

Best in The Business. Reasonably priced Professional Service.

Fa
Review №89

Great selection, both for automotive tires and related products and services, spot on pricing, excellent customer service, friendly, knowledgeable, and proficient staff. Porters Tire sets the benchmark.

Jo
Review №90

They can be good people to deal with unless they get behind and put you on the back burner.

Br
Review №91

Fast. Friendly. Good price.

Ch
Review №92

Excellent service especially the alighnment department fixt my truck fast after motor mile tire ruined my alighnment an $300 in tires highly recomended

Ph
Review №93

Terrific in every way. Very impressed.

Do
Review №94

Very polite and helpful staff ! I will go back!

vi
Review №95

Great service. Affordable prices

Al
Review №96

It is actually Porter tires now, but all the same I am extremely impressed. This is a business that, beyond the shadow of all doubt, cares bout its customers!

Co
Review №97

Friendly staff and quality work

Ja
Review №98

Tried to charge me twice as much for alignment

sc
Review №99

Does excellent work, very professional.

Cl
Review №100

Bucky the store manager has a great crew

Information
29 Photos
100 Comments
4.7 Rating
  • Address:511 W Market St #4598, Johnson City, TN 37604, United States
  • Site:https://porterstire.com/
  • Phone:+1 423-928-3922
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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