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Grease Monkey
2327 Milton Ave, Janesville, WI 53545, United States
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Grease Monkey

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Ei
Review №1

Only place I will ever go to get my oil changed. Chris is always very personable and I know I can trust his recommendations. Highly recommend!

Je
Review №2

Not only did these gentlemen work quickly, I got a great price and really exceptional service. Thank you gentlemen! Ill definitely be back!

Be
Review №3

I got to this place 1/2 an hour before closing on Labor Day and I told them I’d be happy to make an appointment if they didn’t have time so they could enjoy their holiday. They said no problem, they’d do it right then happily. A 15 minute job turned into a 45 minute one and they were just as informative and happy to help as their closing time came and went. I’d recommend them to anyone. Super nice guys 😊

Sw
Review №4

We were on our way back from California to Philadelphia when we touched the 5k miles for oil change in our RV, called several companies and Grease monkey team was very welcoming and accommodative to complete our oil change quickly for us to continue the journey. They also checked other oil conditions and recommended additional change which I saw were due and did those too. They have right tools and tech people to do the work. I felt very confident about their work. While I was there during the oil change I saw many customers who were repeat customers. Highly recommend this place.

Ta
Review №5

The guys that work here have been AMAZING to me! I went in for a quick oil change before a long road trip with my trail blazer and they found a few other issues they were able to address right away. Great fair pricing, they talked to me with respect and in detail explained everything. Made my trip there and back safely. The next week or so I brought in a Jeep I just got and we have a plan for my A/C issues on this car at a wonderful price! Just all around a great little shop and the workers are awesome! I will tell anyone and everyone to go here, especially Service members and their families!!!

Sa
Review №6

I came in for an early oil change (I wasnt quite due for one) and am SO glad I did! The service men found that the place that had previously put oil in had used the wrong type!! I was literally on my way to seizing my engine and it would have been soon. Of course, I wound up taking their recommendations and had to spend more than I was originally planning on, but I was not pressured into using high performance materials if I didnt feel it was needed. I still was in and out of there in a very short time, payed a low rate, and the servicemen were great. Thanks for saving my car guys!

Co
Review №7

I had a very weird day prior and everyone here was so friendly and helpful. Everyone was very knowledgeable and went above and beyond to make sure my experience was a good one. They even asked, and listened, to me vent about my day prior to going there and :) One of my best customer service experiences! Highly recommend this place!

Ja
Review №8

We showed up, and were quickly ushered into a waiting bay. The crew proceeded to check lights, wash windows, and initiate the oil change without any excess speech besides a friendly initial exchange. My oil didnt need to be changed, so no charge for something they didnt need to do.. which was great!When my cat didnt start as i was ready to leave, they quickly diagnosed the issue with recommendations on how to fix it, got it started for me and got me on my way.Ill only recommend this place as far as convenient, friendly, and honest oil changes go.

ma
Review №9

Love going to this garage. Staff is nice. Found some damaged wires that they brought to my attention. 100% satisfied

Dy
Review №10

These guys rocked. Help me understand what was going on with my car and what I should do and where to take it. Quick and painless and didn’t try to haggle me into anything. Initially went in for an oil change and didn’t need it but went ahead instead and changed the transmission fluid for me. Definitely will be coming back for all my vehicle concerns

ja
Review №11

James Chris and Jesse were so helpful! And very educational! Outstanding work and great customer service. They certainly deserve some appreciation! Great sales men too!

Am
Review №12

Very friendly guys here. Chris and Ben are very helpful and knowledgeable about cars. They are friendly and I would high recommend this location to anyone.

Ma
Review №13

Very friendly. Professional. Highly recommend

Ti
Review №14

When I pulled in the guy that I Talked with said this engine takes a certain oil and filter. Then he showed me on the computer. He new exactly what my vehicle took. He then told me it was very important to use that certain oil because that is what the manufacturer recommended.Great job.

Da
Review №15

Got oil changed and tires rotated. Guys were friendly and knowledgeable. Also was impressed with how quickly the work was done. Great service!

Wi
Review №16

Went in for an oil change, they crew took great care with my car. Spending time to explain what was going on, and made some options, suggested what should be done and reasons behind it. I will go there again. They did a great job and my car runs better after my visit today.

Ch
Review №17

CharleneI love taking my car there. They do a great job and are fast and quick . I love how the guys are so friendly and love to laugh. They make waiting go fast, I hate leaving . What a great group of guys !! It shows how they enjoy what they do. Thank you for great service !!

Ty
Review №18

First time going to grease monkey, went to Janesville, Wi location and James the shop manager was more than great. Checked everything I wanted and more. Got me a discount and signed up for discounts in the future. Friendly atmosphere, they were talkative, funny, and personable. It didn’t take them long, they have got a good crew that do jobs the right way.

Ca
Review №19

The employees were honest, professional, friendly and welcoming. I am beyond pleased with the service they provided.

Mi
Review №20

I have been going to Grease Monkey for a few years with several different vehicles. I am almost always able to get in quickly, without an appointment. The people that work there let you know what they recommend for service, but dont pressure you into doing anything. I will keep bringing my vehicle back and recommend them to others!

Dr
Review №21

Stopped in for an oil change and was met with fantastic customer service and fast performance times. The bottom of my vehicles bumper was low and Josh offered to patch it up free of charge. Overall great experience and would recommend people get their oil changed here.

th
Review №22

First time, wasn’t sure what to expect. Very thorough, not pushy, very helpful. Would definitely go back

ma
Review №23

I am a repeat customer. Service here is professional and friendly.Theron was very helpful in explaining procedures and describing my vehicles condition.

Er
Review №24

This place is great. Awesome knowledgable staff. - took fiances car in because she thought she needed oil change (she was wrong) and they checked oil and instead of taking money and selling her the service they were honest and told her that her oil was fine and still had 1200 miles left. They even still cleaned windows and refilled fluids. Because of that I continue to come back to this shop for oil changes.

Al
Review №25

Every time I go in, they go above and beyond for my oil changes and such trying to save me money. My hood was messed up and they found a fix without me asking for help. Also, they know how to have fun but stay professional at the same time as exceeding expectations I have. Well worth.

Jo
Review №26

The staff is always friendly and courteous and provide me with the information I need to keep my car properly maintained. A definite thumbs up.

Jo
Review №27

Awesome group of guys that are honest, efficient, and helpful with anything you need. I go there every time. Thanks for the Grade A experience as always!

jo
Review №28

Went in for an oil change. The technicians showed me a rather bad head gasket leak. They told me that they could not perform an oil change without first replacing the gasket. My initial reaction was one of anger. I was all set to take my car elsewhere. The boss, James, then told me that it would not be that much to replace the gasket. He then gave me a price, which I liked. I asked him what day I could bring the car in. He told me that he already had a gasket, and that he could do the repair in about 45 minutes. I agreed to his time frame. He then proceeded to do the repair in about half the time, including changing the oil. I then received a discount for the repairs. I was quite pleased

R
Review №29

Very Knowledgeable and efficient. Great guys with a great sense of humor

Je
Review №30

I really like those guys I use them all the time oh you’re perfect.

Bi
Review №31

They did a decent job of changing my oil. We all know that there is $$ to be made from the ancillary items such as wiper blades and other filters. I thought $34 was high for a cabin air filter. But they gave me a Senior discount, so that gives them three stars.The place is not particularly clean, but I think you could sit in your vehicle if you wanted to.My biggest gripe is that the day after my oil change I got a low tire pressure warning⚠️.I checked my invoice and they noted they checked tire pressures. So either they lied or I have a leaking tire. It has been a week now and the errant tire is holding just fine. So I suggest that they skipped the tire pressure check. ✔

Jo
Review №32

I brought my wifes SUV to have the brakes and tie rods serviced. They didnt have many customers in during this time so the ENTIRE team all worked on it. The best part is that everyone, from the boss on down, were as concerned about her safety as I was. They all were friendly but very respectful, they they explained what was wrong and what needed to get done. At one point they even thanked me for my service to the country. In a nutshell these men were on point and are a great team. Something I know a little about. I would recommend them 1000 times out of 999 times.

Ca
Review №33

We get oil changes all over the US. This Grease Monkey was one of the best. I chose them based off the interaction we had on the phone. In person they did not disappoint. The staff was great! Services was great! They were helpful, nice and went above and beyond. Thank you staff at Grease Monkey in Janesville on 4/1/21

ti
Review №34

Amazing customer service would highly recommend! fast and and friendly

Wa
Review №35

Was very pleased with the techs that did my service, Chris, Jessie and Josh were a pleasure to interact with. They were funny, courteous, friendly and got the job done. My wifes car will need service soon. We plan to go there again.

Ka
Review №36

Yesterday was my first time at Grease Monkey Janesville and I will now be a customer for life. They were professional and fast. The prices were great. Most of all.....loved the guys! They were funny and kind and made great conversation during our oil change. They made us feel very welcome and even talked to my almost 16 year old daughter about what she needs to do when the car is hers and how to keep up on the maintence. I wish I could give them 10 stars.

Mi
Review №37

I think there should be maybe a person or 2 extra there. It seemed like they were short handed with how they were kinda scattered and slow service but, overall professional and informative. They didnt put a cover on the front of the car so oil handprints was on the front fenders.

Mi
Review №38

After waiting 45 minutes past my scheduled appointment time, I pull into the oil change bay just to be told they dont have the right oil for my car to be able to complete the oil change. When I scheduled the appointment all of my vehicle information was provided so this should have been checked prior to me being there. Pricing also seemed outrageous, glad they were not able to preform my service so I didnt get gouged for over $100 on my oil change. Service crew was nice, knowledgeable, and apologized though.

Br
Review №39

Prompt, fast, and all the guys seem to really enjoy working there.

Ha
Review №40

Was very pleased with these guys. They were extremely helpful and made me aware of all veichle issues. Will definitely return in the future! Thanks guys!

Cy
Review №41

The crew did a good job explaining what services I needed and why. Plus the gave me all available discounts. I would recommend.

Ga
Review №42

Always happy with the service at Grease Monkey in Janesville. Professional staff. Honest and a great value.

Ma
Review №43

Outstanding people at this location. Went for a oil change, and they checked everything from top to bottom. I found out my car dealer screwed me. (Big surprise.) The crew is prompt and friendly, and offered answers and solutions for upcoming problems. Awesome place. Awesome people.

Al
Review №44

We arrived 40 minutes before closing and we were the last car of the night. I was so grateful they fit us in!

Le
Review №45

Great men too work with very knowledgeable and fast great team thanks

Ri
Review №46

Always a great service provided by great people. They deserve a raise in my opinion, as they always go above and beyond for helping their customers. I came in before just because I wanted to see if they could take a look at something and they never make me seem like a bother or nuisance! 10/10!

Ak
Review №47

Akoshia Excellent service, told me everything that was wrong wit my car. Very professional will recommend their service

Ju
Review №48

I went there to get an oil change after getting a new car. The oil and brake fluid were so bad that they took the time to do the oil change twice and suck out the bad break fluid until it was close to what it should be! The service team even took the time to have me examine the right color that the oil and brake fluid should be and they even advised me to get a brake fluid flush in the near future to prevent corrosion. They installed new filters and even topped off all my fluids. I am very confident in taking my car there in future maintenance visits because they are really knowledgeable about how to keep the car running like new!

Ja
Review №49

They offer headlight replacement. It was $30 for bulb and to replace it.

Me
Review №50

The people there are always friendly

da
Review №51

5/28/21 the crew was outstanding. Great work ethic great teamwork

St
Review №52

Very professional service. Very thorough

Li
Review №53

We waited for over an hour in line to get our oil topped off because weve been coming to Grease monkey for a year now will never come back they were goofing off never came and talked to us so we finally left very disappointed

Ti
Review №54

All of the gentlemen were very personable and friendly!

Ma
Review №55

Trevor was amazing!! Very personable and friendly service. Great prices, also! Highly recommend!

Me
Review №56

Chris and James were awesome. Service was quick and everyone was helpful and super friendly! Ill definitely be back!

As
Review №57

10/10 recommend! they went above and beyond to help me! i will definitely be coming back and referring all my friends. thanks for everything!

Am
Review №58

Great service, super people. They went above and beyond to keep customers safe since the Covid-19 restrictions began. Most importantly, they give first responders (& their families), a significant price reduction for services provided.Front line workers need that right now & I was very impressed with that offer. .

Ma
Review №59

They were short staffed and still were able to get thru everyone waiting while being upbeat courteous and professional. Had an oil change, new wipers, and lights replaced with no issues. Would highly recommend!

Me
Review №60

The care, patience, and professional service was over the top. They changed out my headlights. There humor with my kids was great. They always make us feel welcome and safe. Thank you!

Ma
Review №61

Been going here for the past 2 plus years and have always been treated well, until this NEW MANAGEMENT came.Went in for a coolent flush and asked to have my front end looked at.They NEVER told me how much it was gonna be before starting so Im thinking the regular price.They charged me $109 for a coolent flush. Which was done by someone who NEVER done one before WTH. Ive NEVER paid that much here before. Prior to coming here the dealership told me I needed new control arms in the front and showed me the damage. I asked the staff here about there diagnosis on my front end and he said my front end was in good condition smh Yall gotta do better. Man I miss the old staff and manger Kevin

Ma
Review №62

Good service. Fast. Would def go there in the future.

Ke
Review №63

The guys were courteous and professional! I will bring my vehicle back!

Ja
Review №64

Way to expensive for a oil change you guys have now become jiffy lube

Me
Review №65

These guys at the Janesville Milton ave. Location are awesome! They really went above and beyond for me! I definitely recommend!

Sa
Review №66

They got me in the bay quickly, the service was great, very nice, very professional. I will recommend them 100%! I will be returning. The staff at my local shop is amazing!!

Ja
Review №67

Great place will be coming back loved it

Pe
Review №68

They are very fast and very good at what they do and dont think they only know oil change ez they know a lot more than that and can do whatever the job efficiently ty guys I felt like family😎

Ri
Review №69

Very professional, informational, speedy.

Ti
Review №70

Great service n great group of guys

Je
Review №71

Fast, friendly, and informative! Didnt try to sell me anyting I didnt need.

No
Review №72

They were very formal, considerate, and professional. I would prefer this location over other stores in my area! :^)

Mi
Review №73

Clean, safe and professional. The only folks who touch my cars.

Sa
Review №74

Super fast, super friendly, super affordable!

Na
Review №75

Phenomenal service and care shown from start to finish. Had a rattling sound all summer from a bent heat shield and when I came to ask about it, it was no longer there!!! They had already fixed the problem without me even pointing it out or asking. Truly nice and genuine crew. Highly recommend 👍

Br
Review №76

The line was a little long to get in, but I guess that shows they have a reputation of doing good work. They did good work for me.

Wa
Review №77

Great service and quick

za
Review №78

The guys were great!

Pa
Review №79

Fantastic crew. Explained everything and did a great job!

Ja
Review №80

Loved the experience.

Ja
Review №81

Quick, painless, and cheap!

Da
Review №82

Got me in right away, and fixed the issue I was having.

Tr
Review №83

I was there over 2 hours for a basic oil change and injector cleaning service. Wont be a repeat customer

Tr
Review №84

The staff here at the Janesville location are always going above and beyond, busting their a$$, even when theyre short staffed and overwhelmed...theyre doing it with smiles on their faces and making us feel like were valued customers!

Da
Review №85

SLOW MOTION BUT THEY GOT IT DONE IN 35 MIN

Ma
Review №86

Standard oil change ok price

Al
Review №87

Friendly staff, showed me the difference in my cars fluids compared to the color they were actually supposed to be. Helped me save $90 on everything as well, even throwing in an air filter for free.

Re
Review №88

I was absolutely impressed with the service, how thorough & attentive they were, & didnt try to BS me. Definitely will return.

Ed
Review №89

Very thorough, Ill go back.

Je
Review №90

Professional, efficient and fun. Thanks so much!!

Ch
Review №91

Precect easy to work with and very professional!

Ed
Review №92

Been coming here for a few years now and i have not been disappointed once! Most places always tell you that you also need this and that fixed blah blah and pressure you into purchasing extra stuff that you didn’t go in for. These guys are honest and tell you that you may have this and that problem but give you a timeline on when it’s appropriate to get it fixed and never pressure the customers. This is the place to get your oil changed and other car related fixes in janesville hands down!

Kr
Review №93

Came in without an appointment for an oil change and was in and out in no time and they told me what they were doing every step of the way . They also were cheaper than a few other places I called. I will be going back!

Ja
Review №94

Awesome people there very trustworthy!!!

Al
Review №95

My dad scheduled an appointment for an oil change with this place, just for the mechanics to tell him it was first come first serve. What a joke to say you can schedule appointments if they cant even be honored.

Th
Review №96

Real great service the guy who helped me was very knowledgeable and showed me bunch of stuff wrong with the vehicle i just bought thanks again!

Al
Review №97

They were all very knowledgeable and helpful!! They didnt try to just make a sell, but they were honest and told me when to return for services!! HIGHLY recommend

Va
Review №98

Friendly staff and was less than I expected. Thanks

Du
Review №99

Went in for an oil change, Chris took care of me and was great and helpful, gave me a lot of extra information.

Jo
Review №100

Chris, and Kevin at the Janesville location, did an outstanding job. They stayed late, just an oil change, and well beyond what was required. Thank you both. Stand up gentlemen.

Information
8 Photos
100 Comments
4.4 Rating
  • Address:2327 Milton Ave, Janesville, WI 53545, United States
  • Site:https://greasemonkeyauto.com/janesville-wisconsin-53545-center-208
  • Phone:+1 608-756-5818
Categories
  • Oil change service
  • Auto repair shop
  • Auto tune up service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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