My salesperson Michael C was very nice, respectful and listened to what I wanted in a vehicle. He made buying my Mazda -CX30 very easy. Another plus about my car I purchased it was not White. Pretty much all the other dealerships I went to had very few selection of new cars, if the did have what I wanted on it the car was white. It was really nice that they are able to post the vehicles that are on the lot on their website. That is how I was very fortunate enough to find the car I purchased. Scheduling a test drive at anytime online was super easy . Signing all the paperwork was super easy and David was very nice. Again I looked at other dealers in Janesville and the Mazda Dealer by far was the best. There are a couple of things that the body shop needs to do to my vehicle that is small, when that is done I will update my review. Buying a brand new car is not easy these days with the limited available new cars at dealerships but, I was super excited when I saw the one I bought pop up on the website as a new arrival.Thank you again Michael for the Soul Red Crystallized Metallic car instead of an ugly White one 😁

Eric Schuhmacher was great to deal with and talk to. He is very professional and well mannered, he treated me with great attention and respect. We were able to reach an agreement on a new vehicle. Due to the shortage of vehicles in 2021, Eric was very interested in selling me the vehicle I was interested in. Due to my experience in searching for a vehicle over the last few months Eric was the best to deal with. Picking up the vehicle did not take any longer than 20 minutes with paperwork. AAAAA+

Gordie Boucher is an amazing dealership to purchase a vehicle from. Joe Zipperer is a very personal and helpful person. Not pushy and helped me find the car that fit me perfectly. I would highly recommend them!!

Very easy to deal with. Joe and the mananger Don was very friendly and really cared about the deal. In and out with 2 trade ins, financing and new car tour within 2 1/2 hours. Will be back.

Staff was very courteous and respectful of keeping my car clean during the oil change, tire rotation and inspection. Waiting area was clean and offered free WiFi and beverages if you decide to wait. Advertised oil change special wont apply to all makes and models - just be aware your vehicle might cost more & you wont know that until you check out. Thats why the 4 star, and not 5.

Our water pump went out on us on our way through, they went above and beyond to get my family a rental vehicle and got us back on the road in no time. A big shout out to Tim in service for going the extra mile to make it happen 👍we really appreciate all the hospitality.

Samantha Champion was a excellent sales person in letting me test drive a full size Ford Bronco. I told her I ordered one at another dealership but would like to test drive one. It was awesome to say the least, the power, the handling, I will definitely not be disappointed when I get my new vehicle.

Ive been buying cars for a lifetime (50+ years). Dont recall a better, easier, enjoyable, honest and fair experience over the years. Samantha was a different breed of salesperson. A pleasant straight forward approach with no pressure made me want to sign on the dotted line without much need for negotiation. My trade in was fairly appraised and the deal was done with ease. I love the car so far and will be back in a year or so to do it again. Also, the steaks were a very nice touch, thank you. Im a surf and turf guy so next time maybe a Lobster or Crab Legs would be a nice touch. Thank you Samantha and the whole team for knowing how to take care of customers. Its a dying breed these days but you folks are holding on. Keep it up.

I recently bought a Mazda from Gordon Boucher. Joe Zipperer was extremely knowledgeable on my vehicle and his enthusiasm was contagious. David Schumacher (finance) made the buying process seamless and easy. Everyone there was so friendly and helpful. It was hands down the best car buying experience I’ve had. I will definitely be going back for future purchases.

Fantastic experience! Mike Islami was great!! We live in the Twin Cities and bought the car by working with Mike remotely. He was honest and forthright from beginning to end. Strong attention to detail and made the process very simple. Weve bought cars at enough different dealerships to know when weve found a good one! Kudos Mike!!

Great dealership. No hassle or pressure to purchase a vehicle. Made purchasing a vehicle feel great and no regrets. Have not like dealerships in the past but they have changed my mind that there are really great dealerships and sales people that care on how you feel and go beyond service like no other. John Newman was a great help on making sure we were satisfied with our purchase and the vehicle with helping getting some work done that we did not ask to get done. Answered all our questions with out being pushy on buying the car. It was really up to us to decide. This will be the dealership I will go for all my future cars for sure.

So I was in the market for a truck, and I thought I knew what I wanted... But I really didnt. I explained to Joe at Gordie Boucher what I did, what I wanted to do, and where I wanted to go... Joe listened to me, said he could put me in the truck that I was interested in, but thought Id be better suited by a different truck. He presented one that literally had everything I was looking for. I was very refreshed, because the original truck I was looking at was a lot more money, and its not too often that you find a dealership where the sales department will listen to you, actually hear you, and put you in a vehicle that fits perfectly. Joe could have up-sold me, but he chose the perfect truck for my family and I.

Its been over 10 years since Ive bought a vehicle, and I was overwhelmed by the whole process. Dakota was helpful, kind, and patient as I began my search. I appreciated that he listened to what I wanted and showed me vehicles that were within my price range. Most of all, I appreciated that Dakota was never pushy and never made me feel like I had to buy any of the vehicles I looked at. I searched for vehicles at two other dealerships and ultimately came back to Gordie Boucher Ford because of my experience with Dakota. Im pleased with the vehicle I purchased and with how comfortable I felt during the entire car buying process.

My car broke down, Im a senior, I was towed here for repair. They were wonderful! Friendly, on the other ball and got me back on the road the same afternoon! Give these folks a raise!!! Thanks so much!!!

I had a very positive experience. Samantha was open to what we were looking for and worked hard to find our ideal car. Overall, was an excellent experience.

I just recently leased a new Mazda from them and everything went very smoothly. I was able to take the car for an overnight test drive and came back the next day to sign all the papers! Austin did a great job helping me find the right car and in my budget! Definitely give them a look next time you need a car!!

During the week a customer doesnt need an appointment for an oil change. But I was on tight schedule so called and made an appointment to make sure I could get right in.Arrived on time.Greeted directly.First time customer so Service Manager Ben quickly got my details and service needs. He said it take about 45 minutes.I walk to nearby restaurant and got lunch. Returned 50 minutes later.Ben informed me that the vehicle services were just getting started with an apology.Waited about 20 minutes and the oil change was completed.Ben informed me that due to his not being able to get the service done in a reasonable time frame that the service would be NO CHARGE.Five stars for Boucher because Ben had customer satisfaction as #one priority.Thank you Ben for the complimentary rain check card for a free carwash which was included in the service but not done as it was raining that day.

Our salesman was wonderful. The service center was another story. Waited 3 hours for a service I was told would take two at most. No communication whatsoever. Nobody told me to prep my car, by emptying it out. Nor was I told how the process worked, or what they wouldve doing to the inside of the car. I went in for paint treatment, on the outside of the car.

Eric Schuhmacher was a fantastic help and made sure to do what he could to get the car I really wanted. Made the trade in easy and he bared with me throughout any complications. So far, Im very satisfied with my new car, looking forward to the future services and car care.

Michael brought in a vehicle from another location for us to look at, but it didnt quite fit our wants. After crunching some numbers, we were able to make the purchase of a 2021 Ford Frontier. Great team at Gordie Bouchie!

The people are excellent. Elisha was very communicative and helpful. The part I did not enjoy was the wait for my truck and that it was in the service shop to begin with. That may not be what you are asking about but for me it dulled my live for my Raptor and Ford trucks. It has 82,000 miles and having issues with the transmission already. I dont feel confident moving forward. The last touch was that my truck was dirty and not washed. Just a minor detail but it would have been nice if they had washed it.

It was a pleasure working with Myrick when I bought my new truck.He was very helpful, informative, and knowledgeable. The process went very smooth. I will definitely recommend Gordie Boucher Ford Lincoln of Janesville

The emoyees here are just amazing had a great experience and would highly recommend this place to anyone.

The people here are always more than accommodating.. will definitely be back!

Ive bought my last 4 trucks at GB. As always, Dale and Don have put the pleasure back into buying a new vehicle. I very much appreciate the effort they take in all aspects of taking care of their customer.

Employees at this dealership are clearly better trained and more personable that at some other Ford dealerships that I visited. Joe Zipperer did a great job in showing the many options available both when purchasing the product and later in using it.

We had a wonderful experience purchasing a new Ford Edge at Gordie Boucher Ford in Janesville. Mike Islami was very professional and took the time to show and explain the features of the car. We felt that we received a good trade-in for our 2009 Edge and a good price for the new Edge. We would recommend Mike and the dealership, if you are looking for a new car.

Such a great experience! After spending far too long at another dealership, Dakota and the team at Boucher was outstanding. Up front and fair pricing, without the typical dealer games were all so very use to. Love my new ride, and love the dealership and how I was treated. Highly recommend!!!

Great prices even in times of scarce availability - I got the tires I needed and an appointment to mount them the same week. Excellent customer service once again.

Straight forward transaction. Mike Cheseboro was great.

Super friendly and were able to find the car I wanted. However, getting everything thats included with the package I paid for has been a nightmare. Its been three weeks and Im still waiting. They also snuck in pricing for an interior and exterior coating that was never applied. My bad for not catching that right away.

Great buying experience with Samantha Champion, picking out a 2021 F-150. The dealership had more inventory than other nearby dealerships. I recommend them.

Very knowledgeable, helpful in letting you know about the new Ford Rangers.

Pretty upset with the service department. This is how they treat your vehicles. Not just mine, several vehicles were parked like this outback. On top of this, when my sunroof went out in my truck at 30,000 miles it took a week to get an appointment, they kept my truck overnight (with no loaner or rental available) and didn’t fix it. They told me it would take a week to get parts and who knows how long to fix next time. Really upset with how they treated my truck. I wouldn’t drive it through grass like that and don’t appreciate them parking it like they did.

I have never been happier with a car than I am now and its all due to Joe! He went above and beyond to make sure that I got exactly what I wanted and spent extra time to help me understand all the fun features as well. I Definitely will continue with Joe as my salesman.

I had an excellent experience with my recent purchase at Gordie Boucher. It started with a communication glitch but they did all they could to correct that. Im enjoying my purchase and wont hesitate referring this dealership. Special thanks to Don Chesmore, Joe Zipperer, Sean, and Ted for making my experience a positive one.

Awesome place to go to for a new/used car!! My wife and I went around to a lot of the different dealerships. It was sad on how many of them was just trying to make a fast buck and not very honest. Here at Gordie Boucher the staff was very friendly, helpful, honest, and never pressured you once. They are here for the customer and to get you the best deal they can. Very willing to work with you. Our Salesman was Myrick Hermanson. He was GREAT! Very informative and shows you the numbers right up front with honesty.I Highly Recommend you go to him. Our finance person was Ryan. Did a great job and was very informative on the finance part. So if your looking to get yourself a new/used car...this is your place to go!!!!

We had a great experience buying our new truck, Joe Warne was personable and knowledgeable.Easier than I expected, in a short amount of time we were driving home in our beautiful Ford Ranger.

I had hired the dealer to install lowering springs into my 2020 Mustang GT. I specifically asked if they were comfortable with the install and familiar with the popular brand Eibach for the springs.After the install the back of the car was making a wooden creaking sound. I brought the car back letting them know that something had to be wrong with the rear spring install. I was then told by the service advisor this is how a sports car rides, and they made sure everything was installed correctly. As the creaking gets worse I come back a second time with real concern it is done incorrectly. I was told that its definitely installed correctly, but I am welcome to go get a second opinion.I then left for Pernot for a second opinion. Their mechanics realized that the springs were not seated correctly. Also, that the springs were installed upside down according to the Eibach support line.They finished the repair and now the car rides normal again. So long story short I had to pay another shop $225 to fix their mistake after paying them $400 to install it the first time. Maybe they are capable of oil changes, but I wouldnt trust them with anything important.

Was able to purchase 2 new vehicles. Bought the ones we wanted. Selection was far better than other places. The purchase experience was so relaxed and easy, it makes you feel good about what you did. Myrick helped us through the whole process. The guy can make you laugh!

Both of our vehicles received the works package and they did a wonderful job

Worked with Eric Schuhmacher to purchase my 2021 Explorer St . One of the better salesmen I worked with in a long time . Would definitely recommend him !!

I asked a sales person to look into the F150 lighting truck 2 weeks ago and havent heard from them.. I was there but new vehicle manager was not and a sales man took down my information... guess they dont want my business..

I truly had the best experience!! i am not the easiest person to work with and sometimes i can be very persistent. Eric Schumacher got me exactly what i was looking for in a vehicle. my parents and i were not only impressed with the facility has a whole but extra impressed by Eric and the wonderful work he does!

Extremely happy with the service we recieved from Jeff ( and Ted) in finding the exact new Ford Edge ST - Line. Jeff made sure we knew all the new safety features and clever extras on the car before we left.

We were shocked to find out that the Ford Certitied truck we purchased from you had been in your body shop for two months prior--undergoing over $12,000 of collision repairs that weremt even done correctly. Then you tried to trick us in to signing revised documents because you falsified the original odometer statement to show that the truck was wrecked AFTER we purchased it--in part so you could represent that it was certifiable by Ford.We saved everything--so were looking forward to answering any questions you may have.If anyone wants to see the actual documentation, let me know.rshupenusgmailThanks.

I called Boucher Ford in Janesville for a simple request ..The website shows a truck in Space White and I just want to confirm its available to see because Im coming in from out of town (50 miles away). The salesman (Dale) says, If its on our website, its here and then quickly hangs up. Turns out, its not there. Should be easy to confirm this detail... If you cant get this right, I dont think Id want to see what would happen if I ordered a vehicle from you...

Michael was extremely helpful, made sure to listen to what I needed and wanted in my new vehicle and found the perfect fit without being pushy. Will definitely be back for any future car purchases

Outstanding personal & dealership - My family has bought many cars from them and the sales, management and service teams are always top notch. Buying a car from Joe and Ted is always pleasant, easy and flawless! Without a doubt, we will be using their service team and looking forward to more vehicle purchases in the future.

I bought my first vehicle, a Ford Escape Hybrid, from Mike Chesebro on Saturday. He made the experience smooth and easy. He was honest and made me feel very comfortable. Would definitely recommend to anyone in need of a new vehicle!

I’ve worked with many dealerships but this by far was the smoothest process especially considering we were trading in a camper and truck. Don was extremely helpful with our camper situation and Ted and Mike were very quick to answer and address all our concerns. You won’t get the dreaded dealer scammed feel here! Awesome smooth experience

Went in to test drive the Explorer ST. Enjoyed the experience with the Dealer and their sales rep Joe Warne we decided to buy it. I highly recommend them and will buy my vehicles from Boucher with Joe as the sales rep.

Fast friendly and cleanI will go back

I typically have very good experiences here with the service department, but on 10/5/20 was an exception. I scheduled to get 4 new tires on my car and made a 9:30 appointment. My wife sat in the waiting room for over THREE HOURS with majority of the staff NOT wearing masks. The service advisor explained to me that the technicians were performing a recall on a door latch. I explained that I already took care of the recall several years ago at another dealership. The service advisor responded and said it was a recall of a recall. I will admit, it was very proactive of them to perform the recall inspection in addition to the tires. This is the type of initiative I would like to see in a dealership and still would come back for service. In the future, I would like to see the service advisor to notify their customers of a ballpark estimate of how long they will be waiting; ESPECIALLY in the midst of a pandemic. It is same same thing when waiting for a table at the restaurant or in the waiting room at a medical clinic. Having that open line of communication will set the expectations of waiting with the customer. I feel like the communication was absent in this visit. Please improve.

My experiences with the Boucher crew have been very good. When getting service on my previous car, Ben was outstanding in explaining what issues were and giving me options. Most recently, went there to look at a Lincoln I noticed online and purchased 2 days later. Mike Islami was great to work with during the entire process. I would not hesitate to recommend Geordie Boucher to anyone.

After chatting online with Joe Warne for awhile decided to drive out there. To my surprise Joe told me to take car home & show my wife Alice. We both thought car was right for us & correctly priced, called him back and said well buy it. We now own a beautiful 2021 Ford Escape Titanium AWD Hybrid. Thanks for making it easy Joe.

Jeff Vance and Ted Harris made our new car purchase happen. They were able to locate a vehicle from another dealer and bring it Gordie Boucher of Janesville that had everything we were looking for except a factory trailer tow package. No worries, Ted authorized the package to be added to the vehicle at the same cost as if it came from the factory. I know this cost Gordie Boucher some coin, but they made it happen anyway.Thanks Ted and Jeff our new Edge ST-Line is sharp!

Working with Joe Warne is great, this is the second truck Ive purchased from him. Always a pleasant experience and good information about the previous owner. Joe thoroughly explained how all of the options work on the truck and made sure to get everything set up before I left. Very happy with my experience and Im sure Ill be back in a few years for another.

Everything about this dealer location is different from others. No high pressure sales tactics and no drama. From the minute you walk in the door they welcome you and make you feel comfortable. Make sure you see Joe Warne as he is top notch and does everything to make the buying experience great for you and your family! Fastest buying process I have ever experienced! Highly recommend!

Each and every time I go into Gordie Boucher Ford it has been a great experience. I was a walk in on the 5th of May, and the service advisor wasElisha . She explained that it might be a little longer because this was the time that most were at lunch. She assured me that she would try to speed it up if there was any way possible. I was thinking this was going to take 2 hours so I walked to Sams and Walmart. About 50 minutes later I returned and just mentioned to her I would be in the waiting room having hot chocolate. She told me with a huge smile that my car was being washed and would be out in 5 minutes. I was the happiest guy in town. Sure enough here came my sparkling clean car and off I went.I will always buy from Gordie Boucher, and will always recommend that my friends go there too. It is always service with a smile, and a great experience each and every time I go in.Even my Salesman Steve Borchardt remembers my name and says hello 4 years later. YES, a 10 plus in every way for this dealership for sure

Joe Warne was great to work with and would highly recommend this place to anyone

Very upset with their service asked them from the get-go what ballpark my payments would be Austin says 300 maybe 400. Which is why chose to buy a truck. They run my credit 5 different times. So got 5 hard inquiries all on same day. Then find out my payments would be $479 a month which Im not interested in. They must keep running your credit till they get a yes without once telling me their running it multiple times. If I could give a negative 10 I would

We bought a 2016 f150 and had an amazing experience Dale was very helpful and easy to work with we had an issue shortly after getting the truck and they took care of it with no hassle would highly recommend them

Outstanding service above the call of duty for a car dealership. Fantastic atmosphere and staff. Jeff is the best salesman around, hands down.

Helpful, friendly, and overall knowledgable. If i had to nitpick something they were using half the math for the cost of an electric vehicle to say i couldnt get one. However, EVs are cheaper to own over all. Im happy with the car i got and its real nice. Just not my dream car lol.

Mike Islami was very nice and helpful. My husband and I initially went to look at a used Mazda6 but we were open to a few other Mazda models. Mike was very patient and helpful getting vehicles to test drive. Which I appreciated because I can be indecisive. I ended up falling in love with a 2020 CX-5. The process was easy and they were straightforward. Phil in finance was great too especially since I had a rambunctious toddler with us. I would recommend Boucher Ford Lincoln if youre looking for a car.

Ben Stewart is the BEST!! I have brought my vehicle to Gordie Boucher a few times this year. Ben gave me estimated pricing that was accurate, kept me up to date on the progress and is really knowledgeable and friendly! I will continue to come back for my future car needs.

Ive been using Gordie Boucher for service the better part of the last year for my two Fords, and have been very satisfied with the service team. I was so impressed with the service, I had decided that when my lease comes due, I was going to extend my patronage beyond the service side.After a 30 second phone call to schedule an oil change this weekend, and possibly a recall, that changed fast. I was told they dont do recalls on the weekend, just the easy stuff, before trying to set the appointment for just the oil change. Out of the desire to get it all done in one go, I declined and called another Ford store. I found out from the second dealership that the recall is for a reprogramming of the cam phaser, and the required update was not available yet.I am confused by this, after having been told by a couple of advisors that with a few days notice, they could arrange to have a tech in on the weekend to flash my trucks transmission to see if that clears out some of the worries I have had, yet another type of reprogramming is too hard for them to do on a Saturday. Both are done through the OBDII port, so whats the truth? Wheres the line?

I have had great service here since I purchased my firsr car back in 2015. I recently traded it in, and the trade in value I received was more than I initially thought based on Kelly Blue Books! I had Myrick, and he made me feel confident and comfortable with my choice! No pressure was felt and he made it a stress free experience! I highly recommend him and this dealership! I will purchase from them next time when I need a new car!

Excellent service. Quick, friendly, helpful, and timely. Took my concerns seriously and acted on them immediately. I would definitely recommend taking your automobile service needs to Gordie Boucher.

I bought a new car from Gordie Boucher on Friday. The staff were excellent and professional. I felt that they were honest and up front with the negotiations. I have purchased vehicles from Gordie Boucher in the past and would recommend them to everyone.

Had a great experience! After spending time at other dealers, was most happy with Eric Schuhmacher as our salesman. I believe we were treated fairly and paid a reasonable price for the Escape. Would recommend to others.

I have delt with Gordie Boucher from the first year they opened up in Janesville and they have never disappointed me on buying plenty of new cars and trucks. This includes the new truck I just brought today. Great managers, sales associates and Service. I alway have and always will buy from the Boucher family.

I recently purchased a vehicle and am super happy with my experience! I was impressed with the staff, and how they were flexible with my schedule and my needs.

We had received excellent service from Boucher Ford in Janesville and would gladly recommend them to others. Thank you, Barry & Sue S.

Eric Schumacher did a wonderful job at selling us the car and we love our 2020 Ford escape

Initially made an internet inquiry and obtained a great value on my trade-in and accurate straight forward price on a new, 2019 Ford Raptor. No hidden fees or qualifying limitations to get the published price. Salesman Joe Warne was great to work with and never was pushy, while still doing a great job of providing excellent customer service. He was also very familiar with many of the vehicles features. I would highly recommend contacting Joe when you want a great customer experience! The management team was equally pleasant. Thanks Joe!

We had some service work done on my ford edge. They did a great job! Ben was great at explaining things and great costumer service.

Randy in the service department is the man. He did a great job getting me in and out quickly with new tires and an alignment

Great place to get the right car at the right price without pressure. Jeff Vance was patient and found me the right vehicle at the right payment - and found every applicable rebate. Love my new ride.

Tried to buy the 1st edition bronco sport they have adverised on their website. Its not in stock but comming in approximately 30 days. Test drove a similar one and let them know we were ok with waiting. Then all of the sudden they informed us they were adding $5000.00 to the sticker price because thats what other dealers are doing. I told them they are crooks and this is a horrible way to do business.We passed and found a dealer that sold us the same exact vehicle for the sticker price and they had it in stock. No waiting!!!!I hope you find someone to pay $5000.00 over sticker.I cant believe people would fall for your scams.

Very nice people. I went somewhere else first and they said my car battery was failing and wanted to sell me a new battery. The dealer Gordie Boucher checked it out and it was just my key fob battery

Got my daughter a new used car that she loves....

I went here to buy a used car with a pretty low budget. Devin Engebretson was the sales consultant who helped me and he was great! Listened to my requests and showed me cars in a straightforward and personable manner. As it was my first car purchase, he very patiently helped me through the process.

I purchased a truck from Joe Zipperer at Boucher of Janesville. Very professional, knowledgeable, and extremely helpful. I would recommend Joe and the Boucher team if youre interested in purchasing a vehicle.

I recently had my oil change service done and following the appointment an email review is sent. I completed the review with a minor concern that I noted and never gave it a second thought, a couple weeks later Scott the Operations Manager contacted me and wanted to address my concern and ensure customer satisfaction. Scotts act to remedy the situation speaks loudly and greatly appreciated

Had a great experience from the start to the end. Dakota has done an amazing job. Knowledgeable and very friendly.

I received a recommendation from a friend that had purchased a vehicle there a couple years ago, and let me tell you his recommendation was spot on. My experience at Gordie Boucher Ford was excellent! My salesman John Newman had first class customer service! He was very knowledgeable, patient and most of all not pushy! He took very good care of me, took the time to make sure I was getting exactly what i was looking for. The Fiance Manager Theressa she clearly laid everything out clearly and got me exactly what I wanted and made sure i got a great rate!! I would recommend my family and friends to Gordie Boucher Ford to anyone looking for a car!!! If you are looking for a car John Newman is your guy!

Joe Zipperer wasnt pushy and didnt try all the fast talking b.s. a lot of other salespersons try using. My wife and I told him what we wanted. He got on the computer and found it at another one of their lots in another city and someone drove it from there down to the Janesville lot and we had it within a couple hours. They also had a promotion where you could pick from four really nice gifts for buying a vehicle. I picked and got a free brand new Stihl chainsaw.

Excellent service and support from Samantha Champion at Gordie Boucher in Janesville! We had an excellent experience with her and the Boucher team. If you are looking for a Mazda, give her a call. She is the tops!

My experience at gordie boucher of janesville wisconsin was absolutely amazing my salesman Austin douglas was a true gentlemen he was very informative showed me several different cars to maybe choose from he even played basketball with me which I hadnt done that in years it was cool they had some good deals when I was there I would also like to thank Keith in finances for working with Austin to get me the best deal possible they went above and beyond to help me and I greatly appreciate that and I will definitely will recommend anyone to go to gordie boucher and ask for Austin they will be happy they did hes a really great salesman and very friendly knows his stuff its all around great dealershipSincerely,Michelle CarverOne satisfied customer

Not very happy, I took my 2011 Ranger to repair a loose shifter lever, and also asked if they still have complimentary washings after repairs. They said yes no problem with the wash. When I pick the truck up 2 days Later after service hours they had not wash the truck, they left a tool in the truck, and on the way home the panel under the steering wheel fell off on my legs going 70 miles an hour. Not sure I will return. Also they had left a paper in my truck that appears that the front end alignment was out of a limit. But they failed to even tell me when I talked to them twice on the phone or even when I picked it up. Again, I may not return!

I had my 2007 MKS in for service (exceptional car, first time in 12 years that any repairs were needed). Decided that I wanted to option the trade in and found a MKS 2016 never titled. I received a substantial discount to get the vehicle off of the lot - it had the elite package, so this vehicle is loaded to the gills. Elisha, my service rep, kept tabs on how the wife and I were doing during the selection, buying, and financing process. My sales person, Chris Farlinger, was amazing in his attention to our needs, wants, and overall satisfaction with the entire process. Ive been a Boucher customer since moving to the area in 2013, and have always been 100% satisfied with my treatment and interactions with the dealership.

Jeff Vance was great to work with. He made our purchase happen quickly and easily. Everyone from all departments was pleasant and welcoming.

Helpful customer service

They charge over$200 to run a diagnostic test that is either wrong, or they lie. After taking my truck here for some potential warranty work, they said they would call if the repair is over $200 before they worked on it. If the diagnostic test is over $200 and you know youre going to run it, why wouldnt you tell your customer that? I had another mechanic take a look over the weekend. He plugged in a sensor that was unplugged, hooked up his computer and everything was fine.

Very attentive to my requirements. Mike was excellent to work with as i looked at purchasing a vehicle.. The process to purchase a new vehicle was very efficient and took very little time. I would recommend Gordie Boucher Ford, Mazda, Lincoln. I have also nad my car services taken care of there the last 2 years and have been very satisfied.

Had some connectivity issue with the Lincoln Way App. Ted was very helpful getting things straightened out, knew the system and application well. Thanks again Ted, Super Job...

Accommodating people. Quick service.

I received prompt, polite service everything was done to meet my requests. i am very happy with the service and will tell others of my experiance.