Wonderful staff. Quick tire rotation. Hunter was my salesman. He was over the top friendly. I was looking to purchase tires and rims before winter. He was very helpful in navigating the web site for me to find tires for my car. I will definitely be buying from them soon.Great customer service!
Above and beyond service. They always ask me what they can do to help me. Even saved me some money picking out some better tires. Love this place!
These guys are awesome. 3 sets of tires on 3 different vehicles and each visit was exceptional. The best tire chain!
Great service and a friendly staff. They were timely in the work that they did and I was impressed. Unfortunately, I would would want to let people know that my experience was not all good. During the work, apparently two studs were broken and the vehicle that I drove in they said could not leave their lot without being towed. They did not cover any of the cost for towing or repairs and did not take responsibility for the issue. (They claimed that one of the studs was already broken and another must have been just hanging on by a thread.) What bothers me most is that they were not equipped to fix a simple TIRE problem in house. I would imagine that this is not an uncommon problem and would caution that it could happen to you. Prehaps it was a perfect storm because it happened to be two studs and not one. Apparently, this is not uncommon with Nissan vehicles and their thread pitch. The news also came to me at an inconvenient time which caused stress upon my family. In the end, the staff in the office was helpful in identifying a tow company (K & B Towing was great) and lining up repairs (Guy at Butita Brothers was very accommodating).
Awesome place, they checked my tires without having to get out. They found a nail in my tire and they took it out and patched it up for free. Very friendly people work at this location. I recommend going here for all your tire needs.
Was like getting a Nascar pit crew tire change. Crew was super fast and fun to watch. Prices are reasonable. Took 14 minutes for 4 brand new tires to be put on. Staff was very friendly will be back.
I have never been here before and the staff was very friendly! I had a screw in my tire and they got to it right away and had it done in no time! Definitely recommend
I had bought tires previously from Costco that were wearing way too fast, even with the routine tire rotations. When I asked why this was happening with my all season tires, I was told the warranty wouldnt apply because I lived in WI, and we have to change out our tires in the winter. While looking for new tires, my last stop was at Discount Tire. They were AMAZING! Thankfully they were a dealer for the brand of tire I bought from Costco, because they were able to get money back from the manufacturer since the tires wore too fast. If I remember, I should have been able to drive them for another 30,000 miles! Anyhow, I love my new tires. They are still wearing well, I received the money from the manufacturer as well as a rebate card for buying four new tires. DT really helped me sort through all of this when Costco wouldnt. Well Costco Tire, you lost a customer, and Im happy at Discount Tire!
I purchased new tired in Oct of last year.A quick in and out. Just returned today for a check-up. Both visits were just a reminder of how it feels tobe treated with just Outstanding customer service A tire store?Really, a refreshing glimpse of true guest service. Thank you
Great service!! Great prices and price matching, clean, detailed and well informed throughout whole process! Chris has helped me on multiple occasions and his experience, expertise, knowledge and professionalism are top notch!
Bought my tires here great tires, and great price....Even open on Saturday for those that work for a living....Thanks!
Manager was amazing the guys helped me tons with the mount and balance . Definitely my main go-to shop for racing slicks
Excellent customer service! My daughter had a screw in her tire and they got her right in! Even reprogrammed her tire sensors and all for no charge! I will definitely check into getting tires here when it comes time.
Very friendly service and I had to get air in my tires they checked my tires and did it in a timely manner
We had an appointment at 11am, we got their early at 10:30am, we no more than got out of the car and one guy was their to take it right in and started working on changing the tires, they had all 4 changed by 11am and even let us know about a bad wheel bearing. The price they quoted on the phone was the price we paid.. I highly recommend discount tires. fast, friendly, and courteous service.. 5 stars all the way!!!
Great experience! Called ahead for an estimate, got an apportionment right away, staff was friendly, service was quick, and cost was fair. More than happy! Just wish they did alignments too!
I unknowingly came after hours to get a tire plugged on my way up north and the guys stayed late with very fast service to get me back on the road ! Super helpful !
Discount tires reminds me of an Americas Tires location back in California. They are super helpful and friendly. They where also very thorough in checking my tires for punctures when I notified them that I keep losing air pressure in my tires.
Very curtious, attentive in the lobby and on the work floor. They know there business quite well. Prices are competitive with everybody else, If not cheaper. Getting all my tires there from now on. Lobby is huge and they have a very large window so you can watch them work on your vehicle. Who else do you know that does that. ( Nobody does).
I stopped here today on my snowy, icy trip from Madison to Chicago and had the best customer service experience!! My car wasn’t driving right and didn’t feel safe. I pulled in to Discount Tires and was helped immediately! Tyler was the kind, professional salesperson who helped me. They took all my tires off, cleared out the snow and ice that had accumulated, inspected and balanced the tires. They did not charge me a penny! This business truly cares about people and their safety! Thank you Discount Tires and Tyler!! I’m a forever customer!
I was passing through the Janesville, WI. area when I got a flat tire. I walked into the store and Tyler Butenhoff said hed get me in as soon as possible. Tyler got the tire repaired and balanced within 45 minutes. This was outstanding service as far as im concerned! Great job Discount Tire!
Excellent service. Went in because I had a tire with a slow leak from a previous patch job. Super quick response and was told I needed to replace the tire and that my other three were getting low on tread as well. I went ahead and replaced all four tires as well. Didn’t feel pressured into buying higher priced tires and they were honest and upfront about prices. Super quick and friendly service all around. Will definitely be coming back for all my tire rotation and etc.
Every time I’ve had to stop here everyone has always been so friendly and so helpful. I’m not a car guru so if I ask, they explain.
Discount tire is a very good shop,I was in and out in twenty minutes, the work performed was exceptionally good, I would recommend Chuck as a professional when it comes to customer service and will visit again if I need my car worked on, Kudos!
This is my go to tire dealer. They usually have the best prices on tires; but if they dont, they will match prices. They offer free rotations and rebalancing for the life of the tires they install which is a huge plus. They are very honest and helpful.
Wow! Great service. Highly recommend.
I purchased 4 new tires and made a reservation online last evening to have them installed this morning. The online tire shopping was incredibly easy. I arrived about 20 minutes early. They got me in immediately and I was on my way with 4 new tires installed before my scheduled appointment time! Outstanding service! The staff seemed happy - smiling and listening to music and joking with each other as they worked. The store was clean and organized and the staff curious and efficient! Keep up the good work and thanks for the excellent customer service!
This place never lets me down with customer serivce and quality of service. I bring my Lotus here and trust them to do the job right. I think its the best place for tires in Janesville.
I bought the insurance in my tires and hit something that ruined my tire. Had it towed to discount tire in Janesville and was fixed with no hassle. The people who work there are so friendly and professional. I will definitely be a return customer!
Great customer service! Very professional. Will definitely go back for service
I had an amazing experience at this location. They treated me extremely well and made me a customer for life. I only hope all the staff here remains because they made all the difference. Thanks again Tyler 👍
Had a flat tire they put a new tire on. Pay to have road hazard insurance
Set up an appointment online, showed up, no parts. Scheduled for next day to be called when the parts came in - no call. Absolutely worthless customer service.
Got a good price on 4 new tires in less than a hour wait....A+
Very good service.
Amazing service. People who actually care and have pride in their work! Nice job!
Discount Tire is an awesome place for your tire needs I have been a customer for well over 30 years down in Texas now there here in Wisconsin
Charles was great! He got me exactly what I asked for. Service was quick and efficient. He set me up with all the information needed to fill out my rebates and how to complete them. I will definitely be coming back and referring others based on the service I received today.
Great service and courteous staff. Would recommend
Awesome service EVERY TIME!!! Tyler makes the visit easy!
Much thanks to Mavis Tire (Janesville) for taking care of a tire emergency while on the road and far from home. Unlike local competitors, they answered the phone without a wait and could get the tire fixed the same day. I highly recommend the store! Excellent customer service and the waiting area is immaculate.
Very helpful and efficient.
Wonderful service with good prices
I was able to get in without an appointment. I do recommend having one. Fast, easy, and courteous!!! Fantastic job everyone. I will return for additional tires on my second vehicle.
Took my vehicle to discount tire with a large nail in it. They were very courteous and professional. They fixed the tire and sent me on my way with no charge! I had no idea they fixed flats for no charge, but it made my day. Discount Tire - you just earned a new customer.
Awesome guys great service free rotation
Amazing service! Greeted us as we got out of the car and took care of us right away. Friendly staff and quick and efficient work too!
I never write reviews but I was so impressed with the service I received. I ordered my tires one day and the next afternoon they were on. 4 tires changed on a 2500 Chev Duramax and I was out of there in 45 minutes. Keep up the good work!
I was very impressed with this place they repaired my tire for free and its guaranteed for the life of the tire. Apparently they do all tire repairs for free to bring in more business. Well Im sold. I know where Im getting new tires at. Thank you Discount Tires.
Friendly, helpful, and easy to work with
The people who were supposed to take my tires off stripped the nuts then afterwards blamed they were put on to tight. I wouldnt recommend this no anymore.
GREAT service..In & out in minutes. Friendly people. Came right up to car before I could get out.
First time at this location, they corrected a problem that I had with a repair made by Blain’s Farm and Fleet that wasn’t done right. They spent the time to make sure it was right. These guys are fair and honest. They deserve your business, they have mine now
Was driving across country and needed two new tires. Staff was very helpful and got me out quickly and back on the road.
Poor service. Ordered tires they came in while I was out of town for work. They said they would hold them. And shipped them back. When I went to pick them up they had bad attitudes about it. They never called to ask if I was still coming in to get them. Then never offered to order new ones. Would not recommend the Janesville store.
Very clean lobby are. When I bought new tires from them they were able to get them fast. Now when I come in for tire rotations they are very friendly, informative, and quick service. I went in today to get a tire plugged and it was phenomenal service yet again!! I highly recommend them for all your tire needs!!
Placed web order, received courtesy call letting me know my tires were in and confirming my appointment. Was in and out in 30 minutes. Great experience!
My valve stem literally broke when I was trying to fill my tire with air. Other places I called wanted to charge me anywhere from $87 to $125 to replace the sensor and valve stem. I called Discount Tires and asked if they could do it and how much would they charge. Because the tire was already off the car, I just asked if they could just replace the valve stem and I would deal with the sensor when I get home. The guy on the phone said they could do that and not charge me. So they replaced the whole stem at no charge and placed the tire back on my car for me. I always have a great experience when I come to Discount Tire. Keep up the great work guys!
Its Great to have some one that takes the time to make things right every time thank you vary much Roger Vaade
Great place to get a good deal on tires. They took great care of my wifes car, even pointing out some issues with the breaks. My family and I bring all of our cars here for tires.
Exceptionally fast, helpful, and informative staff.I called for an estimate on tires and received a personal recommendation, or so I felt.Ill continue all my tire business at this location.Thanks.
Best place to go get tires. Always reasonably priced and always great service. They never try to sell you things you dont need and are always straight forward. The only place I go to get tires.
Was able to make an appointment online to get all 4 tires replaced the next day. They had me in and out in just under 45 minutes!
Tyler is the man. Wonderful staff and service.
Discount Tire fixed a tire leak that resulted from a screw. Its the second time on this car. The service was complimentary and very much appreciated. They are courteous and professional. Thanks Discount Tire!😊
Great service. Excellent job.
Wow they are fast and professional
Courteous service and my car was done before the promised time !
Excellent, quick work. How all car service should be 👌🏽
Thank you to Chuck and his entire team for getting me back on the road and headed home safely. I was so impressed by their service, experience, and efficiency. If you are in the Janesville area and need tire service, see the guys at Discount Tire. Thank you again!
I ordered tires and wheels from Discount Tire. The closest wheels were in Washington state. Despite a holiday weekend, they arrived within days. Very satisfied with the service. Thanks Discount Tire!
Easy to select and order tires online and the staff was fast and courteous. Hands-down one of the best experiences I’ve had at a tire shop. Pricing was, as the company’s name implies, very competitive – after installation it was the lowest in town for the tires I selected. I ordered the tires online and within a few hours they had arrived and were scheduled to be installed the next day. The best part was the staff didn’t try to “con” me into a bunch of additional repairs to my vehicle that were unneeded. I’m handy with a set of wrenches and maintain all of my vehicles personally – it’s crazy what some tire shops try to get you to spend money on outside of tire replacement.
Courteous and prompt service, very knowledgeable staff assisting me to find the perfect tires for my truck.
Always great service and quality on every visit. Friendly and helpful staff.
Quick, friendly service! Tyler B greeted me at my car and got my scheduled service started right away. Ive been to a couple Discount Tire locations and have had pleasant experiences each time. Definitely a repeat customer!
Love their service!!!
Good people friendly they do a great job
My Wife and I had a great experience. Salesman Chris and Antonio were both professional and fun. Are car was done quickly and to my liking. I had several personal requests Im very picky about are baby and they were all met no questioning no hesitation. Did a great job and the younger guys in the shop really bust there butts! on top of it when there was nobody in the sales room both Chris and Antonio lent a helping hand to the mechanics to get the car done quicker. This is the way it should be. Good job to all. I will be back for all tire needs.
Absolutely love discount tire. I have been using them for years in Madison so when I moved to Janseville last spring I definitely planned on going to this location once I needed some tire work done. Had an appointment at 830 for 4 new tires today and was in and out in a half hour. The guy was very professional and nice while I waited. If you need anything tire related for your vehicle I would recommend discount tire on Milton Ave.
Great service!
Great service
Have been to many discount tires and they always give the best advice and treat me well. Went to the one in Janesville. Got my new tire shipped and changed quickly. Tyler B helped me out and was a pleasure to work with. Thank you!
Extremely quick service and cool guys!
Excellent service and a super clean facility. Great location to have work done during breakfast or lunch or if you need to make a Menards run.
Blew a tire on 39 S. They were able to squeeze me in and I had a new tire and back on the road in under 45 min. AWESOME!!!!! Thank you!!!!!
This is the best place ever for tires. Id give it 6 stars if I could. They are ALWAYS able to service my walk in needs right away. They have replaced 2 of my tires (under warranty) at no charge, no questions asked. Very happy to help even tho it was all my fault hah. Always friendly/courteous, super fast service. The waiting room is clean and the coffee was perfection😉👍 I absolutely reccomend this place !!!!
Had a very good experience a Discount Tire been going there a long time never had any issues very polite and you get in to get out no hassles
Called up had an appointment slipped in early took care of me very professional did a nice job
Customer service was helpful and got my car ready to be serviced within minutes. The mechanics was Nascar fast and very proficient with getting my tires repaired. I HIGHLY recommend Discount Tires as your tires specialist!!!
Great service! I strongly recommend you make an appointment online.
I was greeted outside for my 9:00 a.m. appointment and was back in my car by 9:11. Very professional, fast and courteous!
The only place I go for tires. Incredible service thirty minutes in and out for four new tires. Who else does that. Wish they were closer to me but well worth the drive.
All but one of the staff was courteous, and friendly! The other one wasnt friendly at all! He wasnt outright rude, but certainly wasnt friendly! Their work seems more than satisfactory! It was done in a timely manner!!
Great experience, never trying to up sell you. Ordered online and tires were there the next day.
Super fast and good service Would be 5 stars but they dont do alignments...
Excellent service!!
Excellent service, friendly, and reasonable price for tires. When I went into that shop and I told them that I’m deaf and they grabbed paper and pen quickly and communicate with me very well. They told me how bad old tires is. They replace tires quickly with less than hour as I expected. I saw every available staffs went to work on my truck and get it done quickly. I could recommend for any deaf or other people to check this out!!!
Had an appointment it took a half hour to change all four tires. The staff was very professional. Offered water & coffee.Place was nice & clean.As long as the price is right Ill be doing business with this company from now on.