Came in for an oil change and fuel issue. Turns out I had a gas leak. The line was no longer made for my vehicle, one had to be constructed. My wife and I are going through some tough times and knew it was going to be something we couldnt afford to get fixed. Robin got it pushed through as a warranty issue and Craig got it fabricated and installed in no time. Fantastic service!
The service lady robin talks to people like they are sub human and makes you feel like your worthless the amount of time spent making me feel like I know nothing was unbelievable a simple hey this part is bad would have worked the run around and dealing with her belittling me and my spouse is un called for and I can even use my proper info out of fear of retaliation due to her demeanor what a horrible place to conduct business at if this is the way people are treated
Great service. Affordable cars. Really appreciate the quality vehicle. Easy financing. definitely recommend.
I would never go there the treatment we got was uncalled for my husband was told he needed to be educated and I was also disrespected by the same sales person needless to say word goes around I work at a big company told everyone what happened and will continue never ever will I requiremend this place of business and my husband works for a big company in beliot major company and hes telling people about the experience also
Great for building credit. They are friendly and willing to work with you to get you into a new ride.
Got my first real deal through here, many discouraging maintenance issues with the vehicle. The Service department and CNC has been tremendously helpful and in making me feel like a top priority during these issues. To make a long story short, they assisted me above and beyond through hardships and resolved the issue. I would like to specifically point out Curt from the service department in being extra helpful and respectful through it all; many updates/helpful explanations. I would recommend JD byrider to anyone, 10/10.
Very Happy with these guys! Antonio was wonderful! Highly recommend byrider if you dont have the best credit but want a newer car.
Got a good car and a good deal, with Antonio! Great service!
Jared is very great at explaining all details and very timely mannered. Respectable sales person.
They are amazing. They got me approved for a car even with past things on my credit. Very, very helpful. 10 ot of 10 would recommend!
I have had great experiences with Jd Byrider. I started a job out of town when my vehicle died. Jd Byrider got me in a new vehicle right away so I could keep my job. I had a few tune ups needed on my vehicle, they got me right in on my day off and took care of everything in no time. The staff is amazing, they worked with me on all costs and are willing to help in anyway needed. I really appreciated everything they did for me! I recommend them to everyone I talk to needing a vehicle
I bought a car from here a few years ago and it was one of the safest cars I’ve ever driven in winter. So then I got sick and Karen was amazing at helping me get through a tuff time with my family and helped me so I would have to lose my car. So this year I came back and said I’ve never found a dealership that would do what they have and also put me in a car that I liked and worked best off my income. Get place and I really recommend them if your looking for a car that will do right by ya.
Friendly and professional staff is always happy to help. Jared was great and made the process feel so quick and easy.
From Ryan Walters To Antonio Apollich Thanks for helping me get into the car I wanted with my low down paymentYou were very courteous and look forward to referring you to anyone interested in upgrading their vehicle
They were wonderful to work work with. T.J and Jared were so helpful through the process of buying my 2nd car from them. Thanks guys
Super Nice!! Super fast!! Helped me get in a nice car with my bad credit score!! Little money down went a long way here. Highly recommend. Jared was amazing!!
I do not care what anyone has to say about J.D Byrider In Janesville,WI. This is for service and CNAC. My family and I have been having a big problem with bad luck and it has just became depressing. If it wasnt for the awesome people here at J.D Byrider I do not know where we would be. If I could, I would give a 10000 star review. I will recommend anyone who is looking for a car, not only are they caring and loving people but they have great cars and will work with you to see if they can get you driving the same day, which most cases they do. They really do go over and beyond for their customers. CNAC is great with handling my payments and they take care of any and all questions I have no question goes unanswered. I get awesome curious calls a day before to remind me of my bill being due the following day. Its just wonderful to know your money is in great hands from even greater people. Service for J.D Byrider is also phenomenal with my vechile, No matter what the issue is or was with the vechile, they are there with questions, concerns and how can it be fixed and I tell them the problem and they fix it no matter what it is they have fixed and it hasnt went bad since. I have been with J.D Byrider since 2018 of October and I have to say the journey has been well worth it. I couldnt have seen myself with a vechile through any other car company. You guys have truly been a blessing and more to me and my family. Thank you for being there for my family when it matters most. Loyalty means family to me so it really go a long way. You guys are the best and we will continue our journey together. Thank you guys for all you do I feel I cant say that enough. You guys rule.
JD Byrider has greatly helped my family get into a vehicle that we can afford and is reliable. Corey, especially, went above and beyond to provide great customer service. He repaired my vehicle in a timely fashion and was very respectable while dealing with me. He always returns my calls the same day and isnt the normal car shop guy. He truly cared about me as the customer and went out of his way to make it right. Thank you Corey for your generosity and helping get us back into our vehicle. JD Byrider is a great program for helping with our credit and its a win win for me. I get a better credit score and a reliable vehicle. Thank you guys at JD Byrider for all that you guys do.
It was a great experience!! Jared was awesome!! The process was very quick and easy!! Thank you!!
Amazing program to rebuild credit. I am dedicated to rebuilding my credit and they are dedicated to helping me.
Ive known Chris for years and he has always been very professional. I even worked with him for 3 years. He got me into the vehicle that I wanted. His follow up skills were phenomenal. I would recommend Chris Folyer to anyone looking for a quality used vehicle. He never left me hanging. He honestly gave me the best sales experience I could have hoped for. Hands down most amazing guy and sales person!! Thanks again Chris!
Today was amazing... Called Chris Folyer before coming up from Illinois and he was and is a man of his word. He definitely wont Gas you up to get you here. Hes a good dude. The service from the staff I did meet was perfect and they were great to speak to. You want to get into a vehicle? Bring in your latest stub, valid license, down payment, and proof of residence and you are good to go!!!! Chris, thanks a million for helping me into a vehicle.
Tanner @ this location deserves more than 5 stars. He was able to get me into a car within 2 hours of me being there. The whole group working stayed late to make sure I was able to drive away that night in my new Kia Soul. I cannot thank JD Byrider enough for helping when no one else would give my no credit a chance. I would recommend 110%
Wow. What a great experience! Friendly, helpful, and great choices. Ive never had a better time purchasing a vehicle! I would recommend to everyone!
Chris Folyer made this a painless and enjoyable experience. He took the time to answer all my questions and make sure I got the car that was right for me. Karolina in finance was great! Dont hesitate to call Chris if you need a car :)
We worked with chris, he was extremely helpful starting with my first phone call. He helped us immediately and got us into a vehicle the first day we came into the shop. He was very informative on anything we needed. He gave his honest opinion on what would be the best fit for us. During the waiting time he stayed with us and conversation flowing until we were able to leave with the car. Would definitely recommend him to anyone looking for a car. We will be back to see him when its time for another vehicle!
Was really helpful, explained things well. They made sure to give me all the info I needed and made sure I understood everything. They even stayed late to let me test drive a few cars. So thanks T.J. And Karolina and to everyone else who helped me. I appreciate it and I absolutely love my car!
The staff was really nice and very knowledgeable about their vehicles. They let you know up front about the program to help you establish credit. Also, when you go here, ask for Jake. He was my salesman and he works to get you a really good deal on a vehicle. Best salesman ever!!
My visit to jd was awesome. My friend had recommended them since he had recently purchased a car from them and decided to check it out. I came in not knowing what to expect but Chris was the first to greet me when walking in the door. He made the experience much easier. Definitely worth checking out if you are looking a vehicle.
Really good at helping you out even when you have bad credit
Chris Folyer is an amazing sales representative. He cared about more than just the sale. He cared about my budget and needs. Highly recommend. Easiest car buying experience I have ever had. Thank you Chris!
This location is phenomenal! They way exceeded my expectations. Everyone here has been amazing.Especially Noah. He truly reminds me of what businesses used to be with having a strong work ethic and caring about a customers happiness. THANK YOU to everyone there.
We went in just to see about trading in our last Byrider vehicle and we walked out with a new vehicle that day. Our salesman Jake was awesome! He even helped us bring our trade in back to the lot. Great service and smooth deal!
My husband and I came in here and walked out with a vehicle in one of the least confusing and easy buying process we have been through. We worked with Chris. He was extremely friendly and helpful. He really listened to what we were asking for in a vehicle as well as what we were looking to spend. We love the vehicle we bought and didnt have to put any money down(having little credit this was a godsend) We want to thank Chris and let him know we appreciate all the effort and time he put forth.
Tanner Weston was very good at helping me out and keeping in contact about everything and got me into a very nice car. Best service I’ve ever had!!
Chris Folyer is the best sales man I have ever dealt with he acts himself and doesnt push the sale on the customer. Chris also helps you out the his fullest does everything he can to get you approved and driving that same day I bought a car from him a few months ago and now my brother is buying his first car from him as well and he helped him out tremendously and got him approved for the car he wanted all in all a very happy friendly person and a great sales man
They made buying my first car an awful experience I got into an accident and its now been well over a month and still no new car as they promised and they dont call you back when they say they will they are slow and to be honest I dont recommend anyone going there the sales people are nice but Im extremely unhappy with the people in the bank as they are rude, dont know how to keep in contact, or keep you current on information, they dont ever know whats going on they keep telling me the insurance company picks up my old car yet the insurance company says otherwise so I think the place is awful all in all and I promise they will never get anyone referred to them by me! Plus they keep saying they dont have a check for my car yet the insurance company says it was sent out over 13 days ago and it only takes 3-5 days to get there so Im very annoyed and will be calling the corporate office this morning
VERY SATISFIED!!! The staff goes above and beyond - they actually WANT to get you into a car! Chris Folyer picked me up from my house, and dedicated himself to giving me peace of mind after a month of struggling with car issues. If you need to get a great car at a place where people care go check them out! Thanks Chris - Scott
Love this place! They work with you and are so friendly. They really help you understand what you are receiving and help you get the best deal possible!
We had a major engine issue come up during the oil change. Corey and his team got the maintenance scheduled with consideration for our need for the truck. They got the work finished and the vehicle back to us rapidly. Great Customer Service, knowledgeable abd friendly.
Bought a very nice 2010 Honda Civic today Chris Folyer was there for me every step of the way Ive dealt with Chris several times over the past couple of months and without his knowledge and persistence I would not have been able to finance this vehicle. Ask for Chris he will get you financed and in a reliable vehicle.
Excellent service and very friendly at this location. I was met by Chris Folyer and he provides top notch customer service for my family and I. He made us feel at home and welcomed. Thanks guys!
Chris Folyer was an amazing help. Very friendly and very inviting and pleasant to speak with. Helped my girlfriend and I get a wonderful Focus. We were worried about getting approved but he assured us he can help. THANK YOU CHRIS!!!
Service department is very kind and friendly. We had an issue shortly after we bought a car. They got it fixed and didnt charge us anything because it was a part that they changed out before they put it on the lot. We have been very pleased with the services every since. Corey has gone out of his way to resolve the issue that we had. Corey and his guys are very knowledgeable.
The worst car I have ever purchased! and it was extremely over priced, almost triple what bluebook says it’s worth and I have not had a single day the car worked properly. As soon as I took the car home the power steering lines blew and the service people failed to fix the issue and returned the vehicle with more leaks than it went in with .I do not recommend that you purchase a vehicle here.
This place is awesome if you are in a bad spot and need something to help boost your credit go in and see Jared hes a great guy and knows what hes doing
Chris Folyer went to beyond amazing lengths to be able to get me in a vehicle. He truly cares about his customers and doesnt try to rip them off. I am very happy with my experience and I definitely recommend anyone to go to Chris for a vehicle.
Horrible. My girlfriends car sounds like it has a cold. When we take it in for repairs they don’t do anything but reset the check engine light. We hooked it up to the diagnosis computers and it gave us about 5 different errors all they were doing was resetting the check engine light itself. Please don’t go here they’ll screw you over and you’ll be stuck because you signed the contract.
Very helpful and caring would refer to other people
Hey Thanks J.D. Byrider and a big thanks to Chris folyer for selling me a great car! Im impressed and pleased with the excellent service from you and your team! 2017 is off to a good start
Very helpful. Chris Folyer listened to exactly what I was looking for. I got exactly what I wanted. He was very knowledgeable and answered every question. Amazing personality, honest, and helpful. If you want an amazing veichle at a fair price with a honest amazing personality then Chris Filter at J.D. Byrider is the place to go... And dont forget to ask for Chris.
Chris Folyer was very helpful. He went above and beyond for me and got me out of a bad situation. I would most definitely refer people to this JD Byrider location and I advise you to talk to Chris. He is truly an expert.
They have a great team there like any business you got the bad ones too but they do and did everything they could to help me and I couldnt be more thankful sometimes their service department gets a little overwhelmed most of the time but thats understandable sorry I dont like punctuation
I would never recommend here! My check engine light has been on since the day after I bought the car. The service center are the worst people to deal with! They dont answer the phone or return phone calls. I have only had my car a few months and I cant wait until I can trade my car in somewhere else just to get away from this place.
Very friendly and helpful service. J. D. Byriders automotive customer service representatives were polite and kept me up to date on my automotive repair as it was being completed. Highly recommend it to anyone.
Chris Folyer was very knowledgeable when it came to the sale. Listened to what I was looking for an what I wanted. Defiantly a great place to get a vehicle that fits your budget.
Chris folyer was very helpful with me getting my first car under 1,000 miles! Great customer service! Great personality!
I bought my car Summer 2016 I was finally able to trade it in to an actual dealership..it was a 2006 vehicle worth roughly 6000 that was sold to me for over 20,000...the interest is 24% and the monthly cost was 400$ This company is the biggest scam in the world, they make you do a positive review during the sale of a vehicle so they have fake good reviews..stay far away!!!! DO YOUR RESEARCH AND ALWAYS KELLY BLUE BOOK THE PRICE BEFORE SIGNING..
Chris Folyer helped me with purchasing our Chrysler 300. Love the car. There was another interested party working with another salesman. Chris made sure we got that car. He went soooo far above and beyond what was needed from him. Go talk to Chris and have him put you in a car too.
Chris Folyer was great! Very professional, communicative, cooperative and concerned with our needs. We couldnt have asked for better treatment.
Chris Folyer Is the best . He got me the car I wanted and flexible with my payments. Highly recommend him to help you get the car you want!
Ive known Chris Folyer for a few years now and hes always been good at buying/selling cars. Soon as I heard he was a salesman I knew to go to him right away! Knew right away I would get a car! He sold me a 05 Neon for a steal! Quick in and quick out! Couldnt ask for better service than that!
Place is a joke. Half these reviews are fake. They repossessed my car after having it for two years...over 1 late payment. Due to a change of jobs. Joclyn said I was okay, next thing I know I walk out and the cars is gone. Good riddance! Paid them way over retail for the car anyways. Got a new and better one. However, taking someones car for 1 late payment, telling them youll work with them...thats BS. Especially when theyve been a customer over two years
Ive had my car a couple years now and was in a mishap last year at work. I got behind a bit but they said they will start over if i bring the car in tuesday for service. Service is done and they qll were awsome there 5 stars for sure .
Amazing experience and extremely easy. Tanner Weston was a great salesman and made everything great!
Chris Folyer was an outstanding salesman. Ive got a fantastic car that runs great and I couldnt be happier. I would definitely recommend JD Byrider for a car and Chris as a salesman.
Chris folyer was a good help with finding a car i wanted and they were even able to take my truck that had a blown motor. Would recommend going there if you need help and definitely ask for Chris
We came, and had a wonderful experience. The sales team ROCK... Tanner was on his A game all the way too the end very friendly as well...
Chris was very helpful, coming to get me was a big help! Friendly and great service! Defiantly would recommend them to everyone!
Chris Folyer had so much patience with how many vehicles we test drove... Thank you so much, got me into a vehicle:)
Great place they help you to get a new used vehicle.. When no one else will!!
We had an amazing buying experience here. As many have mentioned we had the pleasure of working with Chris. We stopped in on a fluke unprepared to Evan apply and he got half of the process done within 40 mins. We were on a time constraint and he saved us time by letting me use his computer to print off pay stubs instead of me having to go and ask my employer to do it. We had to split this process up over two days and Chris kept us up to date through email. He did his best to get us what we wanted and helped us negotiate a lower monthly payment with no money down, even though our credit isnt The greatest. The buying process as a consumer put me at ease. They go over a monthly budget with detailed expenses included the payment for the vehicle insurance etc. It made me really see how this would effect our finances to ensure we werent getting into somthing we couldnt handle comfortably. We walked out with a car today feeling very confident in our decision in financing with them. Thanks again Chris.
Tanner in Janesville was great!! Got me a great deal and a spectacular vehicle!!! Thanks so much for a great experience!!!
They have always been good to me. Nevwr have I ever had a problem.. Only the workers who for fired were a problem. I pay my payments and they do what i ask... Just got a new car and I am very happy with it. After my wheel arm snapping on my previous one. Insurance gave me new one 😁
Chris Folyer was very professional and thorough with my 2nd purchase from JD Byrider. He answered all my questions promptly and was very respectful. His knowledge and expertise was outstanding and I highly recommend anyone who is in a position to buy a car to come here and ask for him! A+ rating Chris thanks again!
Were nice but didnt really agree with making me come back 2 to 3 times just tell me everything i need the first time and the account manager was in a hurry u was not digging that place
Jake was good guy!!! Helped with all my questions and got me in a Cadilac. Ask for jake if you want a guy that will listen to your wants and get you the info you need.
Chris was awesome greeted us at the door. Talked thru the whole process of what was going on. I will have my friends and family go to him when they buy a car.
Chris was great! He really did everything he could to make sure I drove off the lot with a great veichle! Very satisfied customer!
I had an amazing experience at J.D. Byrider. Jacob Brown helped me so much and made sure I was taken care of every step of the way. I would suggest anyone to Jacob because he will make sure you are taken care of.
Need your help I need told take to the person in charge
I came in looking for a car with a not so good credit and Chris Folyer was the guy who helped me achieve my goal. Great friendly staff would refer someone here with the same concerns i did.
Wonderful experience! Very easy process! I recommend Jacob Brown for all your needs!
I got a car from here and every month something new was wrong and they blamed me every time, my back seat is sticking out from them fixing on my car which made it worse so it looks horrible when people come sit in it . They are careless and will rip a female off they are chargeing me 8 thoughts for a car that’s worth 3 thousand . This is my first car I didn’t expect this type of service. I was driving on the highway and my whole car turned off on my locked up had to find a ride home and leave my car and they tried to make me pay when it wasn’t my fault I’m observer
The service is awesome very polite and excellent deals. Chris folyer is an awesome salesman, definetly helped me get into the exact vehicle i wanted, worked with me every step and did great on letting me know all the information needed to know. 5 star rating for sure and awesome job keep up the good work from one salesman to the other.
I loved it here, we got our first car, highly recommend coming here also ask for Chris Folyer . He had a great attitude, good information, very helpful . Definitely recommend this place very understanding .
This place really works with you to try and find you a car. Chris Folyer really takes the time to find a car thats right for you. Hes more concerned about your needs than just making some sale. He makes sure everythings to your standards and doesnt just try to push any and every [expensive] car on you. Chris is honestly the best car sales rep I have ever had the pleasure of meeting.
My man Chris Folyer did his thing for me and got me the car I wanted. He went above and beyond for me and I had a problem and they had it taken care of immediately. Excellent service and I would definitely recommend to any responsible adult.
Thank you Chris Folyer.. I enjoyed your service. You were very nice straight forward and got me approved.. A 2010 Aveo 90000, miles and low price ... Im super happy!!!
Ive been to many dealers befote and hated waiting 6-8hours just to be told sorry, cant do it! Chris you were awesome! Basically, it seemed, in and out WOW! Your the best Chris Foyer!!!
I dont know how all locations are, but this one is great. I had people tell me not to go thru jd, and Im glad I did the staff is all super nice and really understanding. Best people Ive gone thru for a loan to date.
Jacob did an excellent job at helping me get into a new vehicle. Quick and friendly staff.
Chris folyer was professional and knowledgeable. Was a very great person to talk to. Thanks buddy
Chris Folyer was an excellent salesman. Very helpful and committed to helping me. 10/10
Chris folyer was friendly nice and very helpful. Got us a vehicle to drive today. Highly recommend this place and chris to help get your vehicle today!
Tanner weston helped me get the car i wanted didnt pressure me and made sure i was happy and comfortable the entire time I was there thank you tanner
Had a great experience with J.D. Broder. Definitely recommend this place to anyone.
This is the worst dealership you could ever by a car from. They sold me a piece of junk that doesnt even run. I even got a brand new battery for the car and it still dont run. Not only do they over price there cars, but there finance department is absolutely the worst people I have ever dealt with in my life. The person who always seems to pick up the phone at CNAC is a person named Kelly and she is one of the rudest, most sarcastic person I have ever dealt with and she hangs up on you if you she doesnt like something you have to say. All tohether, its a very unprofessional company and CNAC especially!!! They need to have all new employees to work for the company because they clearly dont know proper customer service skills at this business. Would NEVER recommend this company for anything. I recommend the bigger car dealerships such as Honda or Ford or one of the brand named dealers. They may seem more expensive but I have had much better experiences with those dealerships than this place. AWFUL COMPANY!!!!!!!
Had a great experience with Chris Folyer he was amazing at helping me thru my first car buying experience. He came into the dealership on his vacation day to take care of me. Thanks for making this a great time.
I bought a convertible car from them back in January, the top is broken. The only electric port in the car is broken. Overall I hate the car I got from them. I’m can’t wait until I’m able to trade this POS in at a different dealership and get a new car. Not only did I get a broken car, I was pressured into it. I don’t recommend going to JD Byrider at all.