I run a Automotive repair facility in Colorado Springs and needed to get some repair work done on my nieces 2010 Ford Escape. Chris and the ASE certified Technicians at CRT were of the highest quality and standards Ive had the pleasure of doing business with in my 20+ years of experience. All their prices were right in line with industry margins and the workmanship and attitudes of everyone makes this shop an absolute gem, I feel lucky to have found them. -5 stars guys!! Bravo
Its not a terrible auto shop. They did an all right job replacing my stripped oil drain plug and changing my oil. However, their waiting room is very dirty and their work space is also rather grungy. I dont feel very comfortable having my truck worked on in such a dirty environment. I have found other shops in the area that have much cleaner waiting rooms and are altogether more professional, so it is unlikely that I will return to CTR.
Needed some quick help with a hitch ball and while they were unable to help me out they immediately gave it a shot and were very friendly about it. Wish you guys were closer, I would not hesitate to take my vehicle here if I needed service.
Had routine brake job completed, was charged a full 2 hours labor for one axle, which seems excessive considering they were just replacing everything with cheap aftermarket parts. Oh well, was leaving the lot when I realized my radio did not turn on. No big deal, just asked Chris to make the situation right, (as in keep the car and fix it, because the radio was working when I dropped the car off). This ended in him offering a wiring diagram and threw his hands up in the air, saying dont know what else you want me to do? I drove away and later discovered these clowns managed to unplug a grounding wire from the radio wiring harness, leaving it all for me to fix. Thanks for nothing but an overpriced brake job and me wasting an hour to fix your mistake. Just bad business.
Our car broke down at 3:00 am on the highway near Janesville on a Saturday morning while on our way through Wisconsin to our vacation destination. We didnt know a soul in Janesville but were referred to Chris at CTR. Chris was outstanding to work with. He kept in constant communication with us and worked with our warranty company to keep our out of pocket expenses to a minimum. I would highly recommend CTR to local people as well as any road travelers needing automotive assistance. Thanks Chris!
My car, a 2010 Kia Forte, has been loud for a while, so I brought it into CTR. After some diagnostic work, they told me it was an issue with the exhaust and that they could order the part(s) necessary and be able to fix the issue once they arrived. The price was reasonable at around $1200, so I agreed.Today, the parts arrived, so I dropped off the vehicle. They later called me to let me know that the repairs were done, and it was much cheaper than expected, as they were able to fix the exhaust I had, despite already ordering a new one.So, to clarify, AFTER ordering a new part for a repair, they found out that they could repair the one already in place, saving me around $1100. They had already spent money on a new part, and odds are, the total I paid is less than the cost of that part. Despite this, they still did the cheaper fix to help save me money.This is a level of honesty that cant be improved on, and is the reason I will only take my vehicle here. These guys are the real deal.
The owner went out of his way to ensure my car was ready to drive across country. He was so kind and considerate. Thank you Chris!
They are a wonderful company that they look for customer.thNkyou agian.keep up good work.
Excellent service, every time. Ive been in here a few times with a few different cars, and each time Ive had a great experience. Most recently, I brought in my Focus ST to get new tires installed. I came in for a quote on Tuesday at about 5PM, and by Wednesday at 5PM I was driving away with the new tires which had been ordered in the day before.There are several ways shops can scam customers into paying for service they dont need. I can attest to the fact that CTR is not about that life. I came in asking for brake pads, rotors, and tires, and he called to inform me that after checking the brakes, I didnt need new pads or rotors after all. Some shops would have gone ahead and installed them and charged me for it. Not CTR. Their straightforward, honest, and down-to-earth approach is refreshing. Not to mention the fact that their price for the service was significantly less than the 3 competitors I checked. Next time, I wont bother with the competition. And neither should you.
Awesome place to go for guns and automotive services. Ive used both and have been more than happy with my experiences. Went in because I thought I needed brakes and a tire rotation. I was called and told I only needed the tire rotation and that my brakes were fine for couple thousand more miles. I know some places wouldve replaced them anyways but not CTR. Excellent service and honest advice. Ill be using them from now on for automotive repairs.
Both the auto repair or the gun sales they are helpful and great to work with
Had a new steering pump put in and 2 bolts extracted that were broke. I had no other issues when it went in. They tried telling me I had a coolant leak. My breathing harness was moved. They loosened a clamp on my radiator. Do not use them.
Awesome service and always on point with the diagnostics. I own a BMW coupe and a Jeep Wrangler. They do any gas vehicle. Fair pricing
Great service and customer care
Theyre professional, knowledgeable and prices are competitive. I had them do my clutch about a year ago and its still holding up without an issue. Today im having them do my oil pan gasket, valve cover gasket and a few other thing. Im confident they will do a great job.
Well?? They made a cooling flush and heater core flush service a week ago And they forgot to put antifreeze to my car and on my way home I had a overheat light on. on my dashboard they should put more attention of what they doing
Ethical! Knowledgeable and polite.
Great service
Used these guys for years and they are awesome. They work on Euro cars which is hard to find. There is nothing better than an oil change and a gun purchase. Great customer service and solid prices.
Very good service, good prices, and very nice and fair folks.
I went to CTR automotive for a pre purchase inspection of a vehicle I was looking to buy. The mechanic was professional and told me everything wrong with the truck and the price was great! If I ever needed a mechanic in Janesville I would come back to CTR
A good, clean, professional shop weve used a few times. We had a power steering pump replaced by CTR a few months ago. When it turned out the part was faulty and was leaking fluid (faulty parts happen, not the shops fault) Chris at CTR instantly said theyd replace it under warranty - no nonsense at all. Its nice to have a shop where you can trust they are doing good, honest work that they stand behind. Recommended.
They do a good job
They are not good at what they do I got a tune up up and a oil change that wasnt done correctly
Stopped by on a road trip through the state for a quick repair (to fix the error of a local shop). Chris was great, very accommodating of our tight schedule, and didnt overcharge us when he could have sold much more than we needed. Seems to me like an honest local shop with staff who know what theyre doing and respect customers time, business, and wallets.
They diagnosed the problem properly and I was able to fix myself. Kind of impatient customer service though.
I’ve brought my cars into CTR multiple times and they always help me out and don’t kill my bank account. This last visit they saved me a bunch and I’d recommend them to anyone looking for any level of vehicle maintenance.
Very good service 👏
Trustworthy and very helpful. Always my first call.
This place is freaking amazing. They even fix exotic cars that no one else wants to touch. They do a great job. And Ive never been to a place where I can get my oil changed and go buy firearms. Everyone is very helpful and very nice in here. I wouldnt buy a gun anywhere else. If youre confused theres a gun shop as well as a mechanic shop and one building. Theyre very knowledgeable the guns are amazing. Ive already bought five or six here. Your pricing is very very reasonable. I highly suggest everyone at least stop in and check it out.
Competitive prices. Zero up-sale attempts. Very accurate labor/part cost estimation. Approachable front-desk staff. Talk to Chris.They replaced all four brake lines front to back on 2002 Tahoe with in a day of calling. I was upfront about my modest salary and ability to swap parts (routers/pads) and they were willing to assess how long I could wait while saving money.I think they tuned-up the engine a bit as well since the ticks are less noisy and frequent.
Fortunately, I have not been in the need of a mechanic for the last seven years or so, but my luck ran out when my transmission started making noises. A quick call to CTR and I had an appointment to have it checked out. As bad luck would have it the transmission needed to be replaced. I had an estimate in hand with options to reduce cost when I walked in the door. They had the new transmission installed the day after it was delivered.Very prompt and professional from start to finish. I will be calling again the next time my luck runs out.
Great timely service. I like the fact that they open at 7am. I was able to pickup my car and get to work on time.
Amazing owners !
Very knowledgeable and helpful! High quality work. I recommend CTR to anyone who needs car repair or maintenance.
Amazing place, I’ll be coming back when I need more work done. Super fast turnaround, great price, excellent service.
I feel some of the mechanics need more experience. They have overlooked on 3 different occasions
I come here every time theres something Im not comfortable doing alone. Ive never been disappointed. Quality is great, speed is unparalleled. Price is also very reasonable. I work at a local lube shop and send everybody here due to my excellent experiences with CTR. I wont go anywhere else.
This is my Google nickname...of course youre not going to find it in your system. Also, did you actually graduate high school? There are so many grammar errors in that comment its hard to know where to start correcting them. people like you are discussing What are people discussing about me?
I am very happy with them. My caliper bolt came loose one day. Called several shops in the area and they all said more or less the same, well try to get to it today or next week sometime. I told them the problem they said they could do it today if that was all. I towed it there and they took care of it promptly and charged me appropriately.
They couldnt have been more accomodating. He was busy, but still took the time to squeeze me in with 1 mechanic out. I am a pilot car for oversized loads and I usually need things taken care of as fast as possible. And....believe me, I visit a lot of mechanics in a lot of different places. Hats off to this place. And....ladies, this guy was fair, didnt try to overcharge me or do unnecessary work, but did tell me what probably would need to be addressed, but not necessary right away. His wife runs a gun shop right next door. Nice place to check out for those gun enthusiasts. Used and new guns. No doubt Charity would try to get whatever you need if she didnt have it in stock. She has a nice selection of conceal purses for you ladies too (I noticed right away). Big thank you to Charity and Chris for your excellent customer service.
Gd help l. Fixed car
Very nice and honest people.
An out of town relative had a car emergency. We called and got in right away. They bent over backwards to repair the suv so that plans did not have to be changed. They also told us what needed to be fixed now and what could wait until they were back home. They also thought the cost was very reasonable. Very polite staff.
Wont find better service anywhere
I have taken my car to CTR in the past. The mechanics are very knowledgeable however the entire operation lacks professionalism. In short they do good mechanical work however they need to not treat their establishment like their own personal garage but a place customers feel invited back to when they need work done. This will only bring them more business in the future.
Came to Janesville to test drive a car from a local dealership. Noticing the car felt off we called CTR. It was late afternoon and they were very accommodating to get us in for a quick inspection. There was roughly $2300 worth of work diagnosed for this car. They shared their expertise and opinions, offered their services and skills. Even shared that some of the repairs are best done together to save money. If we lived closer I would definitely be using them in the future. They even have nice sitting area outside! Clean, family friendly, fast, honest, all around friendly crew. Thanks! ---we did not purchase the car. the dealership acting very shady about the findings.
Great staff and service.
Fair price. They find the problem . Tell you the cost and then fix it. WOULD RECOMMEND!
Guys are legit! Came in Saturday late and they got we kind enough to stay late and help us out! Excellent service!
I received a quote from a dealership for over $5,000 of work to be done. I took the quote to CTR & they looked at my truck. I didnt need any of it except a $600.00 steering pump. They saved me a lot of time and money. And they are great to work with.
They are a awesome crew totally worth going to them for all your automotive needs!
Very reliable and awesome place to get Auto and Truck work done. I would recommend this place to anyone. And will always bring my vehicle here.
I called the day before to make an appointment and I was told that would be fine, but when I came in the day of the appointment they didnt have it written down. Fortunately they still took it in. While waiting in the lobby one of the female employees was talking to another co-worker talking about how a different employee was retarded. I understand it is a shop, but I dont think they should be talking like that in front of customers. I came in for brakes, but I have been here for over 3 hours waiting for them to get done. I asked the guy at the desk how long it usually takes and he said an hour or an hour and a half. He went back to see what was happening and I guess someone forgot to do something with the drums. The good thing about this place was that their estimate was spot on and prices are good.
My daughter attend college in Janesville. CRT came to her rescue and pulled us through our mini crisis. Cost for repair was reasonable. Service techs are very nice. I’d go back if another problem arises. It’s hard these days to find an auto repair shop that is trust worthy.
Quality work at a fair price!
Drove my truck over here after Hesser Toyota screwed me over. Guys here fixed it super fast and charged me fairly. Ill definitely bring it back when I need to.
Best auto place in Janesville. To my knowledge, the ONLY place in town that will look at a carbureted engine. Ive brought two cars there for work, one an old Tracer, the other an 09 Cobalt. Ive never had any trouble with their work, and their prices are competitive or better. Hands-down best auto shop Ive ever been to.
We had car trouble driving home on the Fourth of July. CTR was open and took a look at our car immediately. Chris was extremely knowledgeable and honest with his assessment. We got our car back on the road within 30 minutes of arrival.
Have been taking my vehicle there for years. Its the only place my vehicle goes for repairs. Always straight up on what you need or not. Trust them implicitly.
Chris was very knowledgeable and helpful. Got the problem diagnosed and fixed same day. Car is running great. Would recommend CTR to anyone with any automotive repair needs.
Stopped by in the gun shop portion and had an excellent experience- ended up purchasing a new firearm from a young (early 20s?) sales clerk who was exceptionally helpful and knowledgeable. The shop itself was clean, organized, and had some pretty awesome products. The problem is, Is back a day or two later to drop off a key that went along with the Firearm I trade in; I believe it was either the manager or owner who blew me off and provided absolutely horrible service. Based on my initial experience this would have been a 5-star review, but that was wasted Away by the terribly unprofessional service I received on the second visit. Within 5 minutes they lost what could have been a lifelong customer. I have since purchased additional fire arms from dealers outside of Janesville because I dont want to deal with this place anymore after the way I was treated.
These guys are legit! Fast, affordable service,, highly recommend this place.
I was in negotiations on a used truck around the corner from CTR and wanted to get the truck checked out before I purchased it. I brought the truck to CTR hoping someone could take a quick look. Tim came out and gave the truck a test drive then put it up on a hoist and continued to give it a solid inspection. What impressed me about CTR and Tim was he knew I was from out of town and probably would not be a returning customer but still gave my truck and me plenty of attention. When it came time to pay up he didnt charge me much at all (very fair price). In my short experience with CTR I can tell that this is not a shop that will work you over for repairs you dont need and care about their customers. High integrity is how I would sum up Tim and his shop, Thanks Tim, I wish your shop was in my town!!!!
This is a place you can trust with your vehicle. They are very knowledgeable, and provide great service at an affordable price! Thanks CTR :)
I took my truck to them once to have a new steering gearbox installed. My appointment was at 8:00 am and they had my truck back to me by 11:30, so I had it in time to go to work, my bill was the price I had been quoted.
Great service dependable friendly and they know there stuff highly commendable
Always great service and never no problems after the job is done
Great customer service pricing an get you in quick
Super expensive! I called for a quote and they wanted $450 to fix a water pump! Most shops charge $200-250 for that!
Great service, great people, and great rates!! Easy to deal with and can get your job done!
Chose this place because of all the great reviews took my car in because heat wasnt working well and was leaking transmission fluid, recomended flush and was just a hose clamp on transmission 2 weeks later heat stopped working again and a month later the entire hose that they replaced came completely off while driving down the interstate with my children in the car. Maybe thinking im a girl i was gullible and quick to get it fixed but very unhappy with this place!
Im torn on this review. I took my car to CTR because there was a loud noise coming from the engine. I called and explained what was going on and the lady said they could get my car in at 10:30. I asked how much it would cost and was told they charge $39 for a half hour of labor and assuming it would cost more to fix, that money would apply towards the fix. I showed up at 10:25 and the lady told me the mechanic had to run to Menards and he would be right back. I took a seat and waited. The mechanic finally showed up at 10:45. He looked at my car and instantly diagnosed the problem to be the A/C compressor. He unhooked the belt which fixed the problem. The whole diagnosis and fix took less than 10 minutes.Im very satisfied that the mechanic was able to diagnose and fix my car so quickly, but Im also upset that I had to wait around for 20 minutes while he was shopping at Menards. That is not very professional on his part and they didnt even apologize because I had to sit around waiting for him to return. Not to mention I was charged for a full half hour when in reality it took less than 10 minutes.
Great honest
On the way home to Texas, my family got stranded at a rest stop in Janesville. Our drive belt broke on the highway causing the battery to start to drain and the power steering to go out. Called an auto parts store who agreed to deliver a new belt.We waited 3 hours for a part that we found out was only part of the problem. The tensioner was also bent. This was obviously not something we could quickly fix ourselves in the parking lot of a rest stop. We called roadside assistance for a tow to a shop in another town. The tower got there, also a very nice person, and suggested CTR on a personal level.He called them and said we were on the way, and once we got there spoke with the owner to get our car serviced quickly so we could get back on the road.Unfortunately, the part we purchased was incorrect, we had several other bumps along the way. Even though we were stuck at the shop another 3.5 hours, it was well worth it. The price for the fix/labor was competitive and beat the other shop we had planned to go to. The owner and another employee worked on our car until after close to make sure it was fixed.I cannot say enough or thank them enough for helping us and staying late. Thank you both so much for all your help and attention. We made it home safe and sound! 😀
They know their guns
Very reliable trustworthy service and they have a gun store awesome place
Just had my oil changed and power steering pump replaced decent prices and they have a gun store to kill some time.
Great customer service, quick car service
The staff is very friendly
They answered all my questions.
Love these guys. Honest and very competitive prices.
Great place to have autos worked on. Good prices.
BEWARE OF THIS PLACE!!! They completely ripped me off. My car is now at Di Maggios Services Center in Monona and they are fixing it properly.
Gets my car fix right at a low price nice guy never had a problem with CTR
Best place in janesville . Good prices, knowledgeable staff, and fast friendly service. highly recomend
Inexpensive, honest and up front with all costs. Great experience!
Good people you can trust. Quality repairs.
Fast service on a radiator replacement, they even matched a competitors price!
AWESOME SERVICE. .very nice and knowledgeable technicians. ..
They had a friends 84 S-10 couldnt make it run correctly. They replaced the computer,still no go. They messed around for a couple of weeks Towed it out to another shop.it was fixed in a couple hours. I wouldnt take the grandkids trike there.
Took my Charger there, charged me 2 k to fix misfires in 2 cylinders and took 2 weeks, they did a tune up and oil change as well. Drove for 45 mins on interstate and motor seized, no oil was in the engine. They forgot to put oil in my car and then denied it, covered nothing. Spent 4 k on a new engine. All together CTR cost me 6k. Terrible ethics, rude and dishonest crooks. Dont take your car there!!!
Fast, affordable and friendly this is the best mechanic shop in town!
Chris, service manager. Knows his stuff and will get you a fair honest price
They do a good job for a fair price.
Great place, I think they will do well
Really good mechanics, really nice gun store
Honest shop. Good technicians.