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Paver Saver
5875 Mining Terrace #203, Jacksonville, FL 32257, United States
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Paver Saver

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Su
Review №1

This is the 2nd time i have used Paver Saver Jax. Both times we had a fantastic experience. Our pavers front driveway and back porch look better than brand new. Thank you John and team.

ni
Review №2

The guy who came was nice but the quality of his work not good seem his on rush mode didn’t follow the process indicated. The stain didn’t come off still there after sealing. It doesn’t have the wet look and there’s a spot of orange color stain which is not there before. He clean the walkway with a buffer machine but never come back to pressure wash it. Text John but didn’t respond. This job is half done. After payment you can’t get hold of them anymore. I’m not recommending to anyone. All they do contradict what you said they don’t want to solve the problem. They believe all their work perfect. He doesn’t think when you called in is true. Remember nobody will call if there’s no descrepancies seen. Thinking getting legal advice see what my options.

J
Review №3

John did a great job. He was very responsive, arrived at the agreed upon time for the estimate as well as the job.The value for the work provided was exceptional, beat quotes from two other local competing businesses. Was in and out in under a day with no hassle!

Da
Review №4

John and his crew did an amazing job of restoring my pavers in our lanai and driveway. We had a ton of chalky white efflorescence in the lanai. I’m more than pleased with the job they did... no signs of the ugly chalky stuff and the color has been restored to the beautiful like new again tile! They not only provided a great tile outcome but they were very courteous to all my questions and concerns.

ch
Review №5

“*******UPDATED REVIEW**********John personally came to our home and corrected the issue. We are more than pleased with the results and appreciate him following through and providing a resolution.We had Paver Savers seal our patio and Lanai in November. I was mostly satisfied with the work, but there was overspray on my grill and sealant running down my pool tiles. I have made several attempts to contact John afterward. I specifically asked if I needed to move the grill cabinet and I was told, “no” by John and then again reassured by their crew prior to them starting the job. When I reached out to John to ask how to clean it off, he did mot return my call, but he text me instead. He explained he had a family emergency and it would be a week or so before they would come out and I was fine with this. However, the day the crew was scheduled to come clean the grill off they did not show. I never received a call or update from the owner. I called again, Johns said he was sorry, but he had put it on the schedule and he was not sure why they did not show up. At this point, another date was arranged and the the Team showed up and trying scratching it with their fingernail and said it was not their chemical. So basically, he called us liars and could not do anything to correct the problem. John (owner) never called to follow up, he did not have the professionalism to contact me so I again reached out to him. He said he had seen pictures and stated the damage was not his company, he said he would come look for himself, but only once I requested, but he never showed or called me back. Bottom line, this is a brand new cabinet with a grill and smoker insert, it has never been in the elements and the only exposure was their sealant. This has been an awful experience and I am in disbelief that John is a successful business owner. I do not recommend this company.

Ma
Review №6

Great work from a great team! Everyone was extremely friendly and professional. My patio looks amazing, just in time for summer!

Kr
Review №7

Had a great experience with Paver Saver. Their estimate was priced very fair and the results exceeded our expectations from the last time we had them sealed.

Cy
Review №8

Paver Saver was easy to work with and conveyed their extensive knowledge from the start. Their quote was very competitive with others I received. Besides being knowledgeable, the crew was very professional. I’ve received several compliments since using Paver Saver. Highly Recommended!!

Ja
Review №9

Disorganized and doesn’t follow up. He confused my wife with another person.thank you for readiness! I believe I’ve already given you an estimate a month or two back? I have you in my book already. Is this for your driveway only or is there a small patio included as well? I’m trying to make sense of my notes here but I do have your estimate already I believe.After letting him know ours was a lanai and he had never been to our house...he never responded.Makes me question the quality of work, and if they would stand behind it. How would you contact them. Moving on!

Di
Review №10

John did a fabulous job cleaning and sealing our front and lanai pavers. He completed it this morning and we are very pleased. We highly recommend Paver Saver!

Ch
Review №11

After getting three estimates from various paver sealing companies, Paver Savers was the one with the best price. They were on time, professional, and their work was fantastic. I even asked if they wouldnt mind power washing my home; they did it, and did a great job of that too. When I have to reseal my pavers again, Ill be using this company.

Da
Review №12

Hire paver saver because I was told I would get the wet look for 2 yrs. I expected after 2 yrs to maintain the sealant but a yr hasn’t passed. Not worth the money totally leaves a bad taste. Note to self don’t hire Paver saver anybody can post pictures for a selling point. I can say I took the hook line and sinker on this one!

ke
Review №13

John did a wonderful job cleaning and sealing my patio pavers! It looks brand new again! Highly recommend this company!!

De
Review №14

Met with John, set up to have the lanai, porch and driveway sealed. That was last September and the sealant is already starting to disintegrated. I was told 3-5 years before I’d have to reseal. I have called and left two messages and no one ever returns my call. I feel like I have been taken. Either the job was done incorrectly or the product they used was sub par. I don’t recommend any company that doesn’t back the work they do.John,I have been ill for the last 6 months and haven’t had time to deal with the paver issue. I have left multiple phone messages. Perhaps you never received them. Since you have my information, could you please call me so you can drop by to check out the sealant? Thanks!

Ru
Review №15

Great Company! They are professionals in everything they do. Pressure washing service was just what my old pavers need it! Will hire them again in the future! Thanks Paver Saver!

Ja
Review №16

Great company, service and even better pricing. Highly recommend using them!

Ti
Review №17

We were looking to have our driveway pavers sealed at our newly built home and I called several companies to get estimates. I had done some online research and Paver Saver seemed to use the most thorough process. When John came out to give an estimate, he described the process in detail and answered all my questions, and also came in with a price a little below what others had told me. I agreed to have the work done and it was completed a couple weeks later after heavy rain on our original date caused us to reschedule the work. The driveway looks great and we are happy with the service provided. John did everything he could to ensure that I was happy with the results.

Do
Review №18

The Team at Paver Saver were awesome in helping my family repair our pool deck. When we moved into our new home, our pool deck was not level in many places and covered in weeds. Paver Saver helped us find a reputable contractor to repair the pavers, then came out as promised and delivered a great cleaning and resealing. Repairing and refinishing the existing patio was a fraction of the cost of considering a whole new one - and were very pleased with the end result.

C
Review №19

Paver Saver of Jacksonville, Florida came out in a timely manner and evaluated the condition of my pavers and gave me a quote. John was able to give me a good time frame when he would be able to schedule me.Paver Saver did a fantastic job on my pavers. He removed the weeds that were growing between the pavers and place sand in the spaces. Great job!!!I would recommend Paver Saver.

Je
Review №20

The owner was very responsive to meet us and clearly explained the cleaning, treatment, sanding, sealing options. We appreciated that he honestly advised what was necessary or not based on the condition of the driveway and patio pavers. We were impressed by the time commitment and thorough application of the staff to clean and seal repeatedly to obtain better results, while using higher grade of products than anything we have had before. The colors of the pavers were revived and protected to last: very satisfying.

Jo
Review №21

Original 5-Star review: Paver Saver was quick to give a quote and schedule the job. Their crew came out and did excellent work for a fair price--recommend!Update: fast forward two months and a lot of white haze and what appear to be white hazy drip marks have formed under the sealant (I assume, as Im unable to access/clean/scrub these white marks off). Ive tried to contact Paver Savers on four separate occasions to come and look at the problem (including when they had a crew right next door, doing a job I referred to them) and let me know how we can fix it, but theyve not taken the time even to respond. I believe this cost me right around $800 to have done, so Ill be in touch this week with my attorney as well as the Better Business Bureau to see if I can get Paver Savers to rectify the problem. Will update if they address this and solve the issue, and Im even open to changing this back to a 5-star review, but as I said, theyve so far not even taken the time to get back with me--a customer who has referred two others to them within the last two months and was about as kind and easy-going as possible throughout the whole process. Disappointing to say the least...

Da
Review №22

Please find another company! There was a quality issue on the paver sealing and the owner has refused to make good on the paver contract. The reason stated was that it would cost too much to redo the area. His own employees stated that job needed to be redone. Stay far away!

ab
Review №23

Very impressed with paver savers, they gave me a fair pricing. It rained a little sooner than we wanted and without asking they came out the next day and sprayed again. Very impressed with customer service!!

Ph
Review №24

Im pretty critical when it comes to reviews. That being said, Paver Savers did a fantastic job. Anyone giving this company less than 5 stars is ridiculous. They were very meticulous and didnt rush the process. Ive had my pavers sealed & restored by competitors before. Paver Savers was less expensive and the results were far better. I highly recommend this company.

Ju
Review №25

I cant speak to the quality of their work, unfortunately. This review is completely based on the customer service I received while attempting to get a quote. I found Paver Saver online and made an appointment with John on Friday, 12/28 between 9-10 AM at my home. At 9:59, John sent a text stating he had run behind - is closer to 1 PM OK? I was already 2 hours late to work, so no, that wasnt OK. He was apologetic and went on to say that another customer had kept him for an hour. Although I was perturbed, I gave him the benefit of the doubt and rescheduled for Monday at 8 AM, with the understanding that I needed to leave by 8:30. Monday at 8:05 I sent a text and called him to see if he was on the way...no response. He finally text back at 9:35, said his flight was cancelled the night before and he had just returned to Jax. He offered to stop by and leave me an estimate, which I declined. Ironically, I didnt want to WASTE HIS TIME, since I had already decided I wouldnt use him to complete the work. John could have asked to step out of his hour-long appointment to let me know he wouldnt make our meeting, or shot me a text when his flight was cancelled. Instead, he allowed his circumstances to negatively affect the customer, which is why Ill seek out another company to complete the job.

Su
Review №26

Highly recommend Paver Saver! Neil did a terrific job cleaning and sealing our pavers on Monday 7/16. He worked so hard in that miserable heat without one complaint. He was very professional and took our patio pool area from yuck to gorgeous so thanks again we love the results! Call them!

Ro
Review №27

We had a great experience with John and the Paver Saver team. They were very knowledgeable and professional. After having our pavers sealed we received compliments from several neighbors which in turn led to more business for Paver Saver. John called to thank me and offered a bonus for spreading the word. Highly recommend! :)

Ge
Review №28

These guys are terrific!! Neal/Moses just finished doing my pool area, and it rained 30 minutes later. The product held up perfectly. My area had a fair amount of moss/mildew that needed to be cleaned up in addition to some other sandy areas and I was concerned that it would all end up in my pool. These guys were unbelievable in how well they cleaned up the area, and how clean they kept the pool. They were professional in how they dealt with me, how they preformed their job and were great guys. The product is a little more expensive, but I highly recommend these guys!

Ni
Review №29

I am so impressed! Thank you John and Nate for fantastic customer service and unbelievable results. We had a large bluestone deck laid and subsequently destroyed by a very unfortunate sealing job. John you saved the day! It looks amazing! I would highly recommend this company to any and all!

ry
Review №30

Great company. Great price. Great service. What else can you ask for? They did my back patio and sidewalk. They did an amazing job.

Ti
Review №31

Paver Saver did an amazing job. John the owner is very knowledgeable and was able to answer all of my questions. His staff was professional and on time. Very happy with the whole experience - highly recommend!!! Thank You -

Ma
Review №32

Highly recommend, they did an extraordinary job, we are very happy

An
Review №33

A customer should always be provided an accurate expectation of cost for the project. You do not seem to understand that principal. If you look at the costs we’ve incurred (and continue to incur) over this very poorly done work, we hope you’ll give some thought into how you have conducted yourself. You have never apologized, never shown remorse for the colossal disaster you and your crew left us with. Your approach to conflict is to bully and insult. Buyer beware.

je
Review №34

I did a lot of research and saw they have more positive reviews than the others I saw. A few bad but I asked about them and I was told several fired employees have been posting bad reviews. I guess that’s the world we live in. Several of my neighbors had there pavers sealed by them and they looked great. We have a lot of pavers and they were simply fantastic throughout the whole job. They looked better than I hoped for and the crew was outstanding!

Fi
Review №35

Great price, Great company. Quality products on top of a very knowledgeable staff. Highly recommended.

Do
Review №36

Excellent work from first estimate to the day of work being done. John even had someone out the day after to vacuum up a small amount of sand that got into the pool, even though I said it was not necessary, he insisted. Thanks to the whole crew

Ne
Review №37

Hired them to clean and seal my 6k sqft driveway after shopping around. They seemed to be equipped to handle the job more than others. i was very pleased with their attention to detail and the finished product. will use them again for sure.

Tv
Review №38

Did a great job, our pavers and stones look great! Very knowledgeable, honest, and easy to work with. I would highly recommend Paver Saver.

M
Review №39

My suggestion would be to use another company that guarantees their sand for more than 3 days. I started having a problem with the sand between the pavers after a month. And I never had a problem with the sand before the process was completed. I will say that the pavers do have a nice finish.

Ho
Review №40

While the product is good and looks good I cant award more than 4 stars (I would actually do 3.5 if possible) based on the sloppiness of the work. They were very sloppy in the application of the sealant on our pavers and stone resulting in over spray causing damage to adjacent paint, windows and killing some grass. When immediately confronted with the over spray while on site, they immediately denied they did it- so much for customer service. They need to be much more careful in application of the product. If not for how good the end result looks, minus the damage, this would be 1 or 2 stars. If you hire this company, make sure they take proper precautions for overspray.

Gi
Review №41

Paver Saver showed up on time as planned and did an excellent job. I highly recommend.

Jo
Review №42

Great company. Great employees. Great work. I would recommend these guys to anybody and everybody.

Ni
Review №43

I am so incredibly impressed with Paver Saver! We thought our pool pavers were a lost cause because the previous owner of our house had sealed them with an oil-based sealant which left them faded and slippery. We called Paver Saver, they came out quickly to assess the job, provided an honest estimate (that they stuck to), and came out to do the work as scheduled. Neil stripped and sealed our pool pavers and I couldnt believe how hard he worked. He continued for 10 hours with only a couple short breaks in 90 degree heat. I couldnt believe his dedication. He had to stop prior to completing the job due to lightening, but came back on the next business day. This is where things get really impressive. Neil had gotten in a motorcycle accident and his arm was in a sling, but he STILL FINISHED THE JOB with one arm! I really cant believe how great the pavers look now and I am super thankful for Neil and Paver Saver for restoring the our our pool deck and making it safe again! I highly recommend!

Di
Review №44

Kris and the guys that came out to do the job were very professional. I would recommend them to anyone needing paver sealing. Kris was very knowledgable about their product and services. She was very professional and patient with all of my questions. They arrived on time did a great job.

Pa
Review №45

Every time we go outside at my parents house they rave about the quality job, price, and overall appearance of their patio pavers. Would highly recommend to anyone!

Jo
Review №46

Awesome company to do business with! They go above and beyond.

Gr
Review №47

This company is outstanding! I could not find any companies in the Gainesville area that specialized in sealing pavers. I spoke with the owner, John, and he agreed to come to Gainesville to help me out. They worked hard and did a great job but unfortunately we had a downpour about 15 minutes after they left. I contacted John and waited a few months to see how the rain impacted the pavers. John agreed to come back and re-do the entire patio to make sure I was happy with the finished product. John sent Neal back and did an outstanding job. I really apppreciate the outstanding customer service. I will definitely use them again.

Kr
Review №48

Affordable price given the excellent quality of work and products

Ji
Review №49

Very polite, easy to work with at competitive prices. Its clear they really know what they are doing and have a lot of experience.

Te
Review №50

Very professional company, did a through job of sealing our concrete pavers am very satisfied.

Or
Review №51

AWESOME SERVICES MORE THEN PLEASE WITH THEIR SERVICES !!!!!! John Carlson great coustome services ..

St
Review №52

Very displeased by the level of customer service given by the owner John Carlson.We hired Paver Saver to seal our back travertine. There is a covered and uncovered portion of our patio, which is divided by a water drain line. The day our patio was sealed, the sheen was evenly distributed and it was gorgeous. The next day, there was a lot of rain that washed away a lot of the sealant. The uncovered portion was not touched by the rain because of the drain line that divided the 2 sections. The uncovered portion was dull and noticeably different in sheen from the covered portion. The pool had a film on top of it from the sealant that washed away.Pavers Savers came in a couple days later and was supposed to only apply sealant to the uncovered portion. When I got home I immediately knew something was wrong because the 2 sections were noticeably uneven. I reviewed the video from a camera we have in the back and they applied sealant to both sections of travertine. So, now there is more sealant on the covered portion than the uncovered portion.When we spoke to Paver saver about fixing our travertine, they refused. We spoke with Kris, who is the office manager and she said they were NOT going to fix their mistake. I asked to speak with John, the owner who sold me their services, but he refused to speak to me. Only until I expressed that I would be filing a complaint with the BBB, and leaving a review on social networks, did he call me back. When I spoke with him he was very condescending and rude and refused to offer any solutions. Now, I’m stuck having to pay another service to fix this.Do yourself a favor, and use another company. Customer service is very important to me. Beyond the refusal to fix my patio deck, the way he spoke to me was uncalled for and very unprofessional. At the end of the day I paid for a service with the promise of excellence, and I expect nothing less than what I paid for.

Je
Review №53

Much better quality than we experienced in the last with other providers

Du
Review №54

It is very nice to see another paver sealing company using proper techniques, industrial grade equipment and commercial grade paver sealants. Iown a brick paver sealing company in the Tampa bay area and Johns reputation over at paver saver Jacksonville is even heard down here! Ive heard only high regards spoken of him from multiple manufacturers of sealants, and even after conversations Ive had with him, he definetly has the knowledge and experience required to get your brick paver cleaning and sealing project completed the right way, the first time.Keep up the good work guys!

Ch
Review №55

We compared a lot of companies and we chose Paver Saver because we felt they had more knowledge of the process and the products they use. Will use again for sure.

Ju
Review №56

Great job. Very happy with the work

Tr
Review №57

Great customer service, highly recommend!!!

Je
Review №58

Very professional and know what they are doing!!

Ja
Review №59

Best in town

An
Review №60

No call, no show

Information
39 Photos
60 Comments
4.1 Rating
  • Address:5875 Mining Terrace #203, Jacksonville, FL 32257, United States
  • Site:https://paversaverjax.com/
  • Phone:+1 904-300-1556
Categories
  • Pressure washing service
  • Store
  • Waterproofing company
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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