The whole experience was excellent, from Jason coming out to provide an estimate, dealing with Aaron in Dispatch and Art and crew for the service. They were all professional and courteous. I had my driveway, walkway, sidewalk and back patio done. I don’t want to walk on it now, because it’s so nice. Thanks so much!
Communication with Krystal Klean by phone and email was responsive. The team at my house was young, energetic, and answered all my questions politely. The house is absolutely sparkling and it was not an easy job. Itd been a number of years since Id had it done and the back of the house is two stories high with hard to reach nooks & corners and a tricky new wood deck with stairs. Their equipment & cleaning solution is effective, up-to-date and easy on the paint and siding. The price was more than fair. They will be my go to provider for this service in the future.
Friendly guys who did a great job. Driveway looks amazing. It was full of dirt and mold, that has all gone. They did a great job of cleaning the windows to. Would use again. Only complaint appointment was between 8 and 10 am and it was nearly 11am before they showed up. Would have been nice for a phone call saying they were running late.
Caige did an awesome job. He took great care around my plants and he left the house and drive way looking fantastic.
The crew showed up in an impressive rig and took care of our house quickly. Did an excellent job! I would highly recommend them!
PROPERTY MANAGERS, STAY AWAY!I’m left with egg all over my face. This company is completely unprofessional. The crew was cursing on my clients 140 unit condominium property. They used bleach on everything, including flowers, plants and bushes. They will not replace the Landscaping that they have damaged, as they promised that they would, before the job was awarded to them. If I could give negative stars for this review, I would have. I’ve made sure that all of my fellow property managers understand how this business operates.
You’re crew did a great job they worked hard you could see they were out to please the customer pressure washed and cleaned windows in and out your management people have done a good job hiring right people from estimating to schedule team all spot on
Responded quickly with a quote. Service performed quickly. Crew was professional and thorough. Looks fantastic! We will use Krystal Klean again!
The house looks beautiful!!! Job well done!! Would highly recommend this company.
Thanks Art and crew for a fantastic pressure cleaning of my sidewalk, driveway, and mailbox! It looks spectacular. I plan to have you back out for additional work.Follow-up April 30, 2020Since Krystal Klean did such a great sidewalk cleaning I asked them to paint the exterior of my house. Jason and crew did an excellent job. They paid attention to all the details and the price was reasonable. I will be asking Jason and the Krystal Klean crew back for some interior painting. Thanks much Jason! My house looks great!
Krystal Klean, without a doubt, is the best in the business! They did a thorough job on my property and have had them do 3 different jobs for me. Never disappointed at the work and always happy to pay for a great value!
We cant speak highly enough of the Krystal Klean staff. They are extraordinarily responsive, customer service-oriented, and thorough at the tasks they take on for us. Weve had them perform various jobs, and we have never been disappointed. Theyve saved us hour of work and for very reasonable prices.
They were professional and did a great job on both of my properties pressure washing my driveway, side walks, curbs, and back porch. Very reasonably priced.. only down side is you might have to wait to get the job you want done because it seems theyre always backed up.. first time took about a week and a half before they could come out.. the second time took 7 days.. but worth it
Krystal Klean is right on time!I’m a commercial property manager and finding a FULL service facilities maintenance company has been near impossible. Up til now!From the moment that I called Krystal Klean, Ben & Jason have delivered one day turnaround times on estimates, customized each scope of work to fit our budget, responded & resolved unforeseen conditions, provided the necessary documentation (including before & after pics)for each project and the scheduling has been seamless and timely!They really have demonstrated on all of our projects, that no job is too big or too small for the Krystal Klean Team!! Thank you for improving our quality of life with your reliability and performance!We are a fan of Krystal Klean for life at this rate and recommend highly!
Hired Krystal Klean to clean my roof, house, pavers and deck at the end of the year. They didnt show up on the day they were scheduled to come out. Had to call them to reschedule. When they did get here, I asked them several times if my plants around the house would be ok. They reassured me they would. When they were here for the quote, they asked me to move my potted plants away from the house. I moved them into my covered lanai. All the sudden, I noticed they were inside spraying where my potted plants were. We asked them again if they would be ok, offered to move them and said we didnt want them to die. Again, we were reassured they would be ok. They were not. Ive had these plants for 7 years and now they are all dead. Im still waiting to see if some of my landscaping in front of my house makes it, my Iris doesnt look happy. On top of that, they ruined my deck, white washed a table that shouldnt have been touched and there are still dark spots on the roof. We had to deal with the overwhelming smell of bleach for weeks. My boyfriend and I are scent sensitive, we couldnt stand being at home. I recommend taking on these tasks yourself, I wish we had.
I cannot say enough about Krystal Klean. They are attentive to their customers and do excellent work. Indie and Hosea did a fantastic job pressure washing our house and driveway. They moved the furniture from the porches before cleaning and returned everything when they were finished. Very nice and considerate employees with good work ethics. We will continue to use Krystal Klean to keep the outside of our house looking good!
We had our house pressure washed. The job was sloppy. My husband had to direct them to finish certain areas.They killed all our plants with their bleach. They made no attempt to avoid the plants, cover them up or even ask us to cover them up.We have had the house cleaned before, and everyone else took care of our plants. But we would have done it ourselves, if they had warned us that they would not.I am going to have to spend another $300 to replace all my plants.
Art spent additional time to remove the mildew from my metal roof. He made sure the customer was satisfied with the work. I appreciate his extra work. I would recommend them.
Jason and his crew just finished pressure washing my decks and washing my windows and screens. I am impressed with their professionalism, perfectionism and social skills (super nice guys). My windows are sparkling and my decks look like new. I would definitely use them again, and plan to have them pressure wash the whole house next time. Excellent company.
Our eaves looked so bad we thought we needed to paint and the roof, less than 10 years old was covered in black streaks. I called Krystal Klean, and they cleaned the roof and eaves, and I have a brand new house. No need to paint and for a less than the cost of the paint. Quite and professional.
Sandpiper Condominiums (Sweetwater by Del Webb) recently had all of our windows cleaned by Krystal Klean. Wow, the sunshine looks more bright and we can see the sunsets! It was great to experience the team complete a safety training program every day before they kicked off their work. Excellent professionalism. Thanks a Million.
Our very first project with Krystal Klean went extremely well. They are an excellent company to hire and produce quality work. Tony Morgan and his team do a great job communicating throughout the entire process. Well certainly be using them again in the future.
I have had Krystal Klean wash my windows in the past and had no problems. The last time they also pressure washed my wood deck in it is a disaster. There are large bleached spots on the deck and surrounding fence like railing. I was told by 2 different employees different rasons. One reason was that it had not been painted properly and the paint had come up through the wood which was now bare. I didnt think wood could be stark white if it is bare. They did not offer any solution and I will not use them again. The 3 stars are for the windows not the deck.
I had these guys come out on Tuesday of this week to do my two car driveway and walkway they came out and did it took them exactly 11 minutes and then they drove away I told them that this was unacceptable it wasnt completely done they still drove off .so I called the office Tuesday afternoon after they had finished the job and talked to Rich and he said that he would send them back out and they would redo it and the time frame was on Thursday at 11 which no one showed up so then I called and talked to Aaron and asked why they werent here and he said he did not know so he made a phone call. then I proceeded to get a phone call from a manager and he told me he would be by to look at it . And at 1pm he showed up he said the crew was behind him the crew they redid the driveway .we as customer should rnot have to call and ask why they did not show up .and another thing I called and called could not get no one to answer in between all this time left a message and still no one from the office ever called me back even as of 3 this afternoon so thats bad customer service also.
Another great experience with Krystal Klean. This is the third time they have come to my house to pressure wash and wash windows and I am always impressed with their professionalism and pride in service. Nick and his team (Truck 38) were on time, made sure they understood the scope of work to be completed, reviewed their progress mid-way through, and after they finished came back by to double check every window and make sure there was not a drip or smudge. I highly recommend them and will use them in the future :)
The customer service is amazing! Quick quotes, efficient service, extremely nice people! My exterior windows are impeccable! Thank you!
Krystal Klean cleaned all of our windows and pressure washed our patio. The company is professional, reliable and stands behind their work. I recommend them.
These guys are great. Jason and his team are punctual, pay attention to detail and easy to talk to. Thanks KK for another great window cleaning and pressure cleaning job
Jason and his crew in Truck 31 were professional and did a great job. I appreciated the time they took to explain their pressure washing process.
Great results thus far. Painters down with winter colds. Glad they chose to stay home rather than work and spread illness. Sure theyll be back next week to finish up.
Krystal Klean pressured washed my mothers house which included the driveway, sidewalk and cleaning the windows. After the job was finished we were amazed how clean and like new the home looked. The driveway and sidewalk was especially a tough job given the amount of mold/mildew that had built up over time. We are very pleased with the work that was completed and with Art (Crew Leader) and his team. They were friendly, professional and worked diligently throughout the time they were here. That is why we are giving Krystal Klean a 5 star rating. Thank You!
Art and his crew did a fabulous job pressure washing the house. They are kind, courteous, and very professional. Way to go, Krystal Klean!
Completely unprofessional! I live in a condo complex and my building was scheduled to be pressure washed and no one from Krystal Klean even showed up! Now their giant lift parked in the emergency vehicle lane in front of my building- which is impeding traffic on my narrow street- will be left there for days. I tried contacting them about it but no response. I certainly wouldnt ever do business with them after this.
Gave Krystal Klean on Atlantic Boulevard a shot at removing some very stubborn rust stains from my driveway. I was impressed with their initial contact, worker professionalism, efforts to remove the stains, and the final results of their work. Would highly recommend.
I cannot express how great of a company this is. They go above and beyond and treated me like family. Will recommend to my friends and family!
These guys do great work. On time, professional and competitively priced. They have cleaned our whole house including pool deck and two story screen enclosure. The quality of their work has been outstanding. We have them do our work annually and have never been disappointed 6 years and running.
This afternoon my neighbor was using them to power wash the outside of his house. One of the men working knocked on my door and asked if he can get in my backyard to finish the side of the neighbors house. I tell him yes just give me a minute to let my dogs inside. When I bring them in they are DRENCHED in bleach. I share my concerns with the worker telling him if they ingested it it could make them really sick and hurt their skin/eyes. He then tells me “just give them a bath we’re only here to work on your neighbors house”. If you were here to “only work on the neighbors house” then why did your product get in MY yard and all over MY dogs? If there was even the slightest chance of any of the cleaning chemicals getting onto my property at least give a notice to make sure children/animals aren’t in the front/backyard until the job is done. Show a little consideration. When I came up to their truck to get the company name and number the same worker approached me telling me not to call and to “just give the dogs a bath” and telling me that they never should have been outside. They wouldn’t have been if I would have received proper notice. I never got an apology, never got asked if my dogs were okay. Terrible communication and customer service.
After calling them at the direction of Lee & Cates, what I needed was clearly explained and I thought understood. They came out, caulked the wrong thing - only to make it harder on Lee & Cates when they come! Wasted a hundred dollars - manager did take off 50% of bill. Ive had issues with their scheduling dept so had to stop using them at my office as well.Update - after reading my review I was contacted and after explaining what happened, I was offered a refund on what I paid. At least there is follow up and they wanted to make things right.
Ive used Krystal Klean several times over the past couple of years. Both residential and commercial applications. I couldnt recommend a better company to pressure wash, paint and water proof. Extremely happy with every service and price, very fair price! Dont waste your time with fly by night pressure washing companies I would recommend these guys any day of the week! Jobs well done guys!!!
Jason and his crew were timely, thorough and very helpful in cleaning our windows inside and out. Highly recommended .
I highly recommend Krystal Klean for any job. It is a pleasure knowing the team at Krystal Klean, and their endeavor to make this world a brighter place by making everything they touch Krystal Klean. This organization, operates with the utmost of profession, from your small jobs to the very largest. Cant miss those bright yellow cranes, trucks, vans and machines wherever they may be throughout the country!
The Krystal Klean team just finished pressure washing my three decks and what a EXCELLENT job they did. It looks brand new again! I am so pleased and will recommend them to everyone.
I thought, Ill try Krystal Klean since the price kinda beats doing it myself or having a handy-person do it (rent pressure washer, get ladder, manage work, overclean, underclean, blast stuff, etc.)I had never used these guys before.It ended up exceeding my expectations. The house looks great. They hit the awning things and the edge around the roof. And all the cement.Gonna do this once a year probably.Fine work!...I have a large single story layout ranch house. U shaped driveway. Brick. Sidewalk around the side and back. Large cement porch.
Great drinks and games! I had a great time
The most professional, detail oriented, and polite company I have ever worked with! I hired them to clean my dads roof (he is 70, and was still cleaning it himself!!). While he originally didnt see the need to hire a company to clean his roof, when he could technically do it himself, he was so impressed with Krystal Klean, that he always uses them now. Very reasonably priced, and they always do an amazing job. I have since hired them to clean the windows on my home, and my roof as well. I have recommended them to several of my neighbors, and they have all had a great experience. Highly recommend!!!
I used them and they did a great job, but started coming to clean the windows on the day my store is closed. The insides of the windows could not be cleaned because of this.
Great experience. House looked like it had been freshly painted. All touch points with personnel were excellent - professional, courteous, and friendly.
I have known the guys at Krystal Klean for many years and they have always done excellent work at very fair prices. These guys model professionalism and excellence. From window cleaning to pressure washing, to painting, waterproofing, etc, these guys are the real deal.
Very informative guys. Respectful and ahowed up to appointment early. Did a great job. Finished residential home, two patios, and driveway in just over an hour.
Jason and his Team,# 6, did a great job cleaning and sealing our Driveway and Patio. They moved some very heavy planters so that they could cover all of the area. Very happy camper.
Top Rate, quality driven team of individuals! The Morgan brothers and their extended family of employees have always exceeded expectations for me and my customers! They do it all from pressure washing high rise buildings and residential homes to industrial construction cleaning, painting and building coatings! Their safety program is second to none in the business. Value based pricing and consistent positive results are what separates these King Dogs in the field from the little puppies fighting for scraps.Christian Faith based organization that doesnt forget Sundays are meant to rest.If youre looking for performance, value, safety and experience, I highly recommend Krystal Klean Co. .. They have been my trusted go to partner 10 years running now!!
Excellent job & On time!!
I recently moved to a new rental house in Neptune Beach, and contacted Krystal Klean for pressure washing and window cleaning. They were out quickly to do an estimate and then scheduled me soon after. I am very pleased with the results. There was a porch with a pretty bad mold problem that they did wonders on. The house, windows and driveway look great. Ryan and Justin were courteous and on-time. I definitely recommend the company, and may be looking to use them for painting work in the near future.
I have been a customer of Krystal for seven years or more. I have my windows cleaned in my home at least twice a year. I tip the guys well. I made an appointment over one week ago for 1:00 today. I called after they were ten minutes later and the dispatcher said “oh, they will be at least an hour late”. NO CALL. I found out myself. I fired them today. That is what you get for loyalty.
I hired Krystal Klean sight unseen based off of such good Yelp reviews. I have to say that my expectations were pretty high with such good reviews. They were sadly not met. I ordered the deep clean package which covers sweeping and moping all of the floors. After the service my floors had obvious spots that were not cleaned, no furniture was moved and my couches are not heavy. They slide on tile very easily. The bathrooms and kitchen were adequately cleaned, but the master shower looks like it wasnt touched. Im pretty disappointed and will not use them again.
I personally know the owners and a few of the employees who have always shown kindness, patience, and excellence in work. If you are looking for respectful workers who take their work seriously and their customers more seriously, Krystal Klean is where to go.
This company is beyond unprofessional!!!!! WOW. I hired them to pressure clean a property I manage and the workers they sent out were extremely rude, swearing to each other in front of my customers and left without cleaning up the mess of water bottles where they parked their trailer. The job was ok but I would not recommend them. Poorly run business!
I hired them to remove some rust stains (from fertilizer) from my sidewalk. Their sales guy did a sample which worked fine, so I hired them. The team showed up and could not remove the stains to the same degree as the sample. They also managed to stain my sidewalk with permanent white blotches from the chemical, and also the edges of my sidewalk were destroyed by the application to the point where the rocks of the concrete are now exposed.When I discussed this with them they merely said their goal was to remove rust only. So, they not only failed to remove rust, but they damaged the driveway further.These guys might be good at window washing, but do NOT use them for anything serious. It cost me $300 and my sidewalk looks worse nowUPDATE: I received an email from Krystal Klean, who agreed to reverse the billing and, in return, asked me to specifically remove my online review. In the spirit of update, I have not had to pay them $300, which is good, because it actually cost me more than $300 to have my damaged sidewalk removed and repoured. However, I will not remove my review as it is factual and if I was shopping for a cleaning service, I would be grateful to honest and accurate reviews.
As a Facility Manager for many years, I have come to highly value my relationships with contractors that deliver what they promise and provide reliable, quality service. Krystal Klean is one of the facility service contractors that I have come to appreciate and rely on for routine work as well as special projects.
Great company and the best people offering the best service. I highly recommend this company! Tom B
Krystal Klean is a very professional company whose members from sales to crew provide excellent customer service and the work is done right the first time.
A commitment to excellence and integrity are the words I would use to describe the owner/operators of Krystal Klean. That commitment appears to be instilled in every employee...and therefore directly benefits every customer.
Great staff
I have had several opportunities over the past few years to use Krystal Kleans services and have always come away impressed by their professionalism, attention to detail, and the quality of their work. Based on these interactions I have referred several friends and business associates to Krystal Klean and have had nothing but good feedback from them as well.
I have a picky neighbor. One of those people that is very hard to please. He is one of those guys that loves to tell me how much better things are up nawth. The waiters, the garbage men, the taxi drivers, the chefs, everything is so much better up there; I cant understand why he doesnt move back. Anyway, he asked me for a recommendation on someone to pressure wash his house, roof, driveway.I was hesitant to recommend Krystal Klean because I love the guys there. They have been cleaning my restaurants and houses for over ten years and I did not want to subject them to this nut job neighbor of mine. I knew that no matter how well Jeremys boys cleaned his house he would come yap about how they missed a spot or how long it took or how expensive it was.But, I did give him the Krystal Klean recommendation. In fact, I think he expected it because I had just had my house and driveway cleaned by them.Now, I did not give Jeremy (Krystal Klean Guy) a heads up about this nut, although I thought about it.You could have knocked me over with a feather when Mister Jersey came over and told me how much money those boys could be making in New York. He was thrilled. I was happy. The neighborhood was happy because his house looked much better.I have been a customer of Krystal Klean for over ten years. I have written them literally hundreds of checks. I have never regretted writing one of them. They hire the best people and service and their reputation are their priorities.Ed Malin 6-17
When Benjamin and his crew from Krystal Klean arrived, they were on time as promised. They walked with me around my house noting the mold and mildew that had accumulated on the walls and around the eves over a long time. My job was pressure washing the house and three shutters. Benjamin offered and I agreed to also include clearing clogged gutters on my screened patio addition. Within one hour the project was completed. I am so pleased with the results! Now I think I must have the cleanest house in my neighborhood! Im telling all my friends to contact Krystal Klean because of the great job and friendly manner they showed me!
Have used Krystal Klean for years. Have recomended them to friends and neighbors. They come when they say they will come, are quick and through.
I have known the Morgan family for over 15 years and not only do they consistently exceed customers expectations, they truly are a family owned and operated business with great people in the right places.
Krystal Klean is a professional service that really cares about their quality work and customer satisfaction. I strongly recommend their services.
Great, thorough work and kind staff! Would definitely recommend to others!
I have already texted my neighbors that if they need a reliable, professional and customer focused company — and reasonably priced — call Krystal Klean.
Very good company I thank the owners for the opportunities
These gentlemen and women have a heart for the Lord, their work shows it. HIGHLY RECOMMEND.
This is an excellent local company and I would recommend them to anyone.
My daughter and I were moving into our new apartment; ALL the windows were nasty-filthy from the previous tenants. I called; they were on time, and my windows are awesome looking! Thanks guys!!
Great people to work with. Kind, outgoing, professional people.
There work ethic is above all
A company operated with integrity, honesty, and customer satisfaction in mind. You cant beat the service
Great Company! Undoubtedly the Best Company in Jacksonville.
I am a frind on fb..and i hope they do great work..
Great service performed by great people.
Great
Great service with a great staff!
Great service for years.
Great service!
Good
Great place
Loved it