Home-y feeling gym. The staff is awesome and probably knows everyone by name.Its the only gym in town outside of base that has a full size pool.They have plenty of classes and a childcare room.Very reasonable rates and all the equipment you need.Its a great gym, at a great value.

The staff there are Great. Sylvia is always happy and greets you with a smile. She knows everybody by name and you can always tell when she is not working that day because you miss her positive energy when you walk through the front door. Very Caring and Professional.

Staff are great. Place has what you could ever need. Inside and outside pools forget about it, nice.

Love this place! The staff are friendly and helpful. Not overcrowded like most gyms and they are clean.

Great gym, bring on the step only classes

The best one in area!! Loves everything in the gym!!! Specially the instructors are awesome n very kind and honest with all of the students!! Will recommend everyone to join ASAP!!!

Great place for awsome basketball games very cool staff

Called this morning the boy Kyle said he dosent have his sheet in front of him just called back after all day and he still dont know how much its cost to start so Im going somewhere else

Judgment freem no pressure from anyone. I love that I can go in and do what I need to do at my own pace without a bunch of hassle. Staff is super friendly and helpful but not over bearing.

Treated my family very well and we are members again yes the place could use some work bit with a short staff they seem to be doing the best they can

The staff are very friendly everyone greets when walking by or when I enter the building.

The gym is nice and they have great workout classes. I only come when Cherly is teaching on weekends. She dose spin at 0830 and I love it it. She’s always motivated and love to throw toboggan and hitt workouts in the middle of the spin class. At 0935 she does body pump also referred to as know as strength training. This class will have you leaving hurting in a good way.

I liked this gym a lot for my first time going. Just to talk about what they have to offer. They have a weight room, cardio room, multiple racquetball courts, HITT room, saunas, Daycare, indoor and outdoor pool. They offer a lot of classes that come with membership. I work for the county and they have great county rates. The staff is super friendly and helpful. The only reason Im giving 4 stars instead of 5 is the “old” feel. The outside of the building has been the same for 15 years, just a faded old building. The cardio room is nice but they have TONS of ellipticals that I wish they would switch out some for more stair masters.. The Fall hours arent the most convenient other then that glad I got a membership there. JOSEPH JOSEPH JOSEPH!!! HE’S AWESOME!! TALK TO HIM IF YOU GO

Clean and friendly staff. Would definitely choose this over other gyms in the area. Wide selection of weights and exercise equipment.

Big facility with multiple equipment rooms, child care, and 2 pools. Friendly staff, clean, and welcoming.

Granddaughter needs an in door pool to do laps/workout in. This was the only one in Jacksonville NC others were to small.To my appreciation it was well manages and clean.Happy to see that they are still improving and adding on. All of their team members were wearing mask and the facility was Covid compliant. Ample stations with hand santizer.

Great clean and good covid practices great workout not too crowed

Still charging me even after the one year contract.

ZUMBA was amazing!!

Check out my Zumba class Saturday 8:30am. We have fun and get a work out!

I went last week and spoke to someone about the water exercise class and got a 7 day pass. Went for the first time this morning and it was great! I do believe Ill be getting a membership.

Poorly run gym. Misleading contracts and extra fees when canceling out of contract. Classes offered are poor quality. Locker rooms not clean. When just the pools were open, couldnt even keep the pool clean. Forced to pay an extra month when services are not being offered/partially offered. There are plenty other gyms in the area that offer a better deal.

My favorite gym by far for the price and its always nice to support a local business

Great health club overall. I usually go when they open at 4:30 a.m. and its awesome. The weight room is empty so I can get a great workout in without it being crowded. Its probably the best club experience in the county.

I really enjoy coming here. The staff is wonderful, the childcare is great, there are so many different classes to choose from and they are so much fun! The facility is big and there is a lot to do. The only reason I dont give it a 5 star rating is because the building is older and could really use some repairs/updates, but that doesnt keep me from continuing to be a member. I love this place!

This is a great place with a friendly staff. Two pools make it better one indoor and the other outdoor. Courts Plus offers various training classes that accommodates the members. Now to the bad, this facility is in dire need of renovation, upgrade, and technological overhaul.

This place is so much fun and has so many amenities to offer. Affordable and competitive rates. Love it! Great for a single or a family!

I enjoyed my experience. Joseph was very nice and very informative. He gave us a great tour of the facility. It is a little bit of an older building and a little bit of a maze. But what they lack in upgrades they make up for in availability. I dont have to wait for a weight machine. Nice people, nice environment, very laid back.

Try canceling your membership is like pulling out your teeth yourself. The management is not helpful over the phone when you are out of state or country when trying to cancel it. You have to be there is person. Its not that hard to cancel a membership COURTS PLUS.

My familie and I have been meubels there for quit some time I attend water aerobics there 3 times a week. They have a basket ball court, 2 swimming Pools one outside and one inside. Racket ball courts, day care however I would call first to make sure that what you woud like is still open do to the covid 19 they may have had to make some changes.

The best gym in town by far. Its never crowded and it has a lot of different things to do, like ping pong (the only reason my wife even goes there), tennis, a hot tub, and two pools.Its a little more expensive than Planet Fitness, but how much is your fitness worth to you? Youll enjoy Courts Plus a lot more. Youll get more of a workout in. Youll be able to swim when you go. No waiting in line to use the machines.. Just pay the extra $20 a month.

The facility is nice and has plenty to do but when I pay for the membership to allow me to come in at 4:30 am I expect the gym to be open but right now I am sitting outside the gym still waiting for it to open and this isn’t the first time but more like the 6th time it’s happen, still no employees here to open the gym. Once again I have wasted my time, gas, supplements and money because why should I be paying for the membership to allow me to be here this early but not be able to workout?

My new best place for working out. Going up the stairs alone is a great workout start.

Good Gym. They have something for everyone here. See you there.

This place is a really good place to come to. I would recommend coming here than going anywhere else

I enjoy my time here, plus customer service is awesome!

Pros: The facility has an indoor and outdoor pool, a hot tub, and a sauna. The outdoor pool has pretty trees surrounding it. Friendly staff.Cons: The entire building is very dirty and outdated. The indoor pool area is crumbling and the walls and floors are filthy everywhere. The tanning bed room is dirty, the bed’s pillow and the chair in the room have rips everywhere. You cannot access the pool or workout areas without having to walk through the entire building. And when you are trying to relax in the pool area, there is a very annoying alarm that goes off each time the door is opened. Not sure why this alarm exists. Major bummer. Overall I am a member here for the pools and because it’s the only place I know of in Jacksonville with pools and a sauna. The workout areas are nothing special-the cardio machines don’t have access to a television. Much too quiet also. I would like to see them update this facility or for Jacksonville to build a new facility.

Very Poor management. It has more amenities than any other club around. They dont enforce showers before pool and Jacuzzi. They dont enforce age rules in Jacuzzi allow children in diapers in tub and sign states no one under 13. Cleanliness is mediocre to poor recently. I qish the management would manage it is an awesome asset to our city.

Very unprofessional people, very rude! I called in January to cancel the membership, spoke to some girl, who put me on very long hold and then came back and said membership was cancelled. Now I see $53 trying to come out of the account. Called Courts Plus, was given number to the billing office. Called there, explained situation, spoke to office manager Melissa, who refused to refund the money, even though we havent been to Courts Plus in more than a month. Said I could not remember girls name, so according to policy shes not going to do anything. Even after I told her my husband will get new membership under his name, I was refused in very rude tones. Called Courts Plus back, spoke to manager Jennifer, who said she understands and she sees that nobody used the membership, we can switch to his name and to another rate, but money still would not be refunded. So thanks to $53, Courts Plus lost 4 customers and many more that I will tell this story to. Good Job!

I have been attending Courts Plus for a bit now and I have been very please overall with my experience. Instead of writing a long drawn out review of things, Ive decided that the most effective review I can give will be a pro and con list. I hope that this helps some with making the choice of whether or not to choose Courts Plus as their fitness headquarters.PROS:- LOCALLY OWNED!- Competitive prices compared to other gyms in the area and around the state.- Will tell you their prices over the phone, which other gyms in this area wont do.- Great staff in the childcare room, one of the few places Im 100% comfortable leaving my children.- Nice and friendly staff, always polite and willing to help if you need anything.- Variety of workout options including two pools. The plan is to, in the future, switch the pools to salt water (this is a big PRO for me!)- Variety of classes throughout the days/weeks so there is something for everyone.- They offer an alternative plan for just peak hours (or is it off peak? I think its peak) for a cheaper price.- They have a great program for the first 30 days of enrollment where if you can get anyone else to sign up they will not only waive that persons enrollment fee, your account is credited $50.- Dry sauna.- Although more expensive, they do offer a month-to-month payment plan so you dont have to be locked into anything.CONS:- The enrollment fee is a bit high compared to gyms throughout the state. They do often have half off deals, but its still high. The highest being $126 currently.- They do NOT have free childcare as advertised. The free childcare comes with paying for your child to be a member. That meant me paying an extra $20 per month. While this is cheaper than getting a sitter, I believe it to be false advertising that this is free or included childcare.- Their childcare room, though staffed by amazing people, is a bit...blah. Not very many toys, plain white walls and floor. I think they could be more imaginative in this department for the sake of the kids.NEUTRAL COMMENTS:- Be aware that this is an OLD BUILDING. Sometimes there are leaks after heavy rains, some lockers in the locker rooms dont have hinges. In my opinion this just happens and is neither a pro nor a con.- Dont be turned off by the non-choice of having to walk up stairs to get to the door. Personally I love any excuse to exercise, but Ive heard some complaints about this. You get used to it...dont forget why you joined a gym in the first place.- Be prepared that peak hour parking may mean having to park back in the gravel area and walk. Some may consider this a con, but I just see it as a sign of a gym that enough people love that it fills up during peak hours. Good for them!- If you want to pay before your bank account draft day then they dont draft. Very handy for when you have the money NOW and are worried youll forget the draft is coming out.- They do NOT remind you when your contract is up, and that is stated in the contract. ALWAYS READ CONTRACTS, they are legally binding and you are putting your signature on them. Dont worry about taking up too much of their time, this is something you are agreeing to for one to two years (unless youre doing the month to month plan) so be sure you know what youre agreeing to! Once your contract is up you are moved to a monthly plan for the same price so you can cancel any time, but hopefully you wont want to :)Okay everyone, I hope that this review helped you with your choice. I only chose very good instead of excellent because Im still very displeased with their offer of included childcare. I mean I obviously still signed up as its cheaper than a sitter, but I dont agree with this as I believe it to be false advertising.Have a good day!

Great family environment. Amazing outdoor pool! I would recommend the classes to anyone, great instructors and great space!

I will be joining this gym. Destiny is a wonderful sales person

Little run down.. My husband and i will not use the weight room. Were afraid one of those old machines are gonna break and hurt someone.. We went here cause of their pool. Indoor and out. But after our year contract is up (yes you have to sun a year contract) we will be going back to planet fitness..

Has everything you need for a gym. Not updated at all, but has indoor & outdoor pool, childcare up to 3 or 4hrs, indoor basketball court. I didnt have the best experience with childcare...but the employees rotate and some are better than others

Its simple and easy to use

Did not like all the stairs you have to climb to get into the building and the ones you have to climb to get to the machines. Did not see a handicap accessible.

Gym was a good environment for families and fitness enthusiasts. my contract ended in 0ct of 2012 and four months later, i was being charged for services i did not even use. When i called about it, they hid behind their contract and stated that they do not send out notices of the end of contracts. Who remembers all of the contracts and legal matters that they sign? No one! This issue was (hopefully) resolved with an email that i just sent asking to stop charges. No leniency was given even though the records indicate that I have not been using the gym for 6+ months. There are better places to lift weights at.

This gym allowed me to loose 56 lbs since March and Im now sponsored as an NPC athlete for Mens Physique the staff is super friendly and they all care about their members meeting their fitness goals. Lots of support and love from the staff making the gym feel like you belong to a family. This gym helped me rehabilitate after being a former alcoholic and truly changed the direction of my life. Thank you Courts Plus I will always think of you as my home gym.

Love the gym has everything and then some and never busy when I go. So no waiting and have the whole basketball court to myself.

This place is ok. It has everything you need and is clean. It is outdated but thats not a big deal. The biggest con is their operating hours. I am cancelling my membership on this alone. I like to work out late or really early and they are closed early and late on weekends.

Great family environment. I personally havent experienced any problems with any of the staff. The only problems I have are that they arent really 24 hours. Also, there are like three or four shower stalls in the mens locker room, however, only one shower curtain. So unless you are good with putting your goods on display youll have to wait for the shower to freed up.

Oldest gym in Jacksonville and it shows and smells it. Big indoor pool, good for laps if you dont mind lugees floating by and green stuff on the tiles.....they just chlorinate it and imagine its clean. Racketball and weights.

Great family oriented place to work out and exercise. Indoor pool and saunas... Huge gym, racquetball courts, tanning beds, free childcare w/ video games....

Love the staff..little older gym but great if your looking for a inside or outside pool..

Best money you can invest and I take my family every day we love it and I get to bring my kids and they have activities for the kids indoor pool outdoor pool

Kinda disappointed at the fact that only one recumbent bike has been working and it is always in use when I come. The other 3 or 4 dont seem to work but are still there. 🙁

Nice gym lots of things To do weight room.two swimming pools.racket ball.basketball.aerobics. baby sitting and more.

Im desapointed the way they handled their business. Very poor customer service. Cant billing anything right. Cant send letters in mail when you own money or calling you. Then they finally warned when 10 months past due. I complained to a manager, the escuse was theres too many costumers we cant handle everybody. Their bookeeping cant do their job right.

Great place to exercise and have fun. Two pools, a hot tub and 5 racket ball Courts. Price is Right as well.

It is a very nice place to work out

Shady business practices. I signed up and less then a month later my debit card information was stolen. They took a photo copy of my debit card instead of just inputing my numbers into a secure system. Was advised by my bank that I should not go back to this establishment.

Equipment is old and same with the interior. They do not put in any effort to fix up the place. The only reason I am giving one star is because of the trainers. But once they lost heaven, they lost me.

Amazing people!! Stinky and dirty atmosphere. But once you look past the ceiling being moldy from rain during its long tenure here in Jacksonville and the constant smell of mold and rust and dirt, you will fall in love!!!

I did a contract when we first moved to the area because of location. I wished I would have shopped around first. Equipment is old. The treadmills squeal and the elipticals are rough too.. Staff stay behind the desk and dont appear to be happy motivated people. Id prefer a place with more atmosphere and energy. Very disappointed and hate paying the bull every month.

Facility does not meet handicap requirements. There are a large set of stares to sign in. Cost is set for a year with no way to break contract.

Outstanding facility..knowledgeable responsive staff. There are so many activies to participate in...IT is the only bill I do not resent😃😄👍

The instructors and most of the staff are great, however everything else (especially the child care) leaves something to be desired. We ran into several minor problems during our year and a half as members, however the final straw was when my daughter was 5 months old and someone came to get me because she was again, inconsolable in their words. I went up there and found her lying on the floor in the infant area. She was alone, and screaming so hard she was shaking. Every single one of the girls working was standing around chatting away while she screamed. I picked her up, got my son and we left.I only went back once, to cancel. I let the manager know exactly why we were leaving and that we had found another gym with great care for our children.

Nice facility, nice environent, just visiting the area, but I enjoyed the place

Amazing...the trainers and staff are awesome. ...

I love it there just wait a couple more months

First time in the gym today. I did arms so most of this review will be about dumbells. And here is my first and honest observation.The gym, despite being quite old and having outdated equipment was, to me, very well maintained. The staff was by no means rude and they dont like to get in peoples way when while working out. I think that they were very courteous and are eager to help when approached. They arent the typical staff where they will pretend to be nice but, like I said, they are BY NO MEANS rude. Its a gym, people! Not a preschool. Dont expect the staff to coddle you!I am used to working out in gyms aboard Marine Corps bases and it is nice to be in a gym that doesnt get as crowded as a gym full of Marines day in and day out. Although the difference between Marines and civilians is that Marines actually put their weights back and clean the equipment that they use. That is to no fault of the staff but the lack of discipline of its members. I kind of feel bad for the staff in Courts Plus having to return weights and clean sweaty equipment that someone else used.The gym has everything you need and can think of! An indoor and outdoor pool, a weight room with complete equipment to tackle any kind of workouts, a cardio room, multiple racket ball courts, an indoor basketball court, a play area for little tots, and so on!I would have given the gym a 5 star rating but here are the reasons why I did not.1. A lot of the equipment needs to be updated. There were multiple weights that were severely rusted and dumbells that were extremely old and slightly bent out of shape.2. There is no uniformity in the type of dumbells that they have on the racks. They have multiple brands of dumbells that have varying handles so I would have to change my grip in order to adapt to the kind of dumbells I use. (The type of dumbells change way too often as I increase the weight.)3. They had dumbells weighing only up to 100lbs. (I need a gym that carries at least up to 140 - 150lb dumbells in order for me to achieve the limits of my daily workouts.)Other than that, I believe that Courts Plus is a wonderful place to set my mind free and get a decent workout without having to wait in a line full of testosterone raging Marines.I will update my review as I move on to different workouts.

Great place, regardless of where you are on your health and fitness journey

Nice fitness center

Not renewing my contract. Poor quality equipment OVERALL. The hours of operation are not sufficient, if you say you are a 24 hours facility then stay that way, not for a certain period of time for the week (my opinion). Indoor, outdoor pool, sauna, racquet ball areas, (mens) locker room, synergy area, daycare, employees are All ok.

Love it.

Love my gym! Has everything including childcare!!

Friendly staff and great place to work out

Called to get rates and was told they dont give rates over the phone.

Great place for the whole family.

I like it. But to pricey.

Indoor pool is disgusting....mold and algae everywhere

Best gym in town.

Awesome

Power percieved is power achieved

So many fitness options for the whole family

Nice and everyone friendly.

Cool people

Got in great workout

Great gym.

Little dated but has everything.

Indoor pool is dirty, and NOT in constant working order. Needs updating in bathrooms. Friendly staff.

Use the pool for Aquatic Physical Therapy.

Friendly staff out dated

Great place !

Great staff

It has everything

Excellent

Love it

Thank you