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CubeSmart Self Storage
8421 Cheswick Oak Ave, Jacksonville, FL 32244, United States
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CubeSmart Self Storage

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Bi
Review №1

Nice secure facility in a convenient location. Anthony is very professional and helpful. Would highly recommend!

ch
Review №2

Had an excellent experience at this location. All of the staff went over and above to make sure I received great service. Ill definitely use them again and will send all of my friends there.

El
Review №3

Friendly and helpful staff! I love that they check the storages to make sure they are correctly locked. Premises are always clean as well.

je
Review №4

Great place with helpful staff. Never had a worry about our items being secured here.

Xa
Review №5

I’ve used CubeSmart for over a year, and they has been great! The people working at the office are always been so nice and helpful. I would definitely use them again for any future storage needs!

Do
Review №6

So the staff was friendly however the tenants are not very neighborly. First someone decided to park their boat in my designated spot, the manager contacted the owner of the boat and told them to move. A couple days later the owner of the same boat hit my camper and left scratches all down the side of the camper. They really need to widen the parking areas they have and repaint the lines and numbers. I understand the more people they can fit means more money for them but if it is causing customers a headache then something needs to be done.

Me
Review №7

Very easy to work with during my time of need for a storage unit

De
Review №8

Service was impeccable. No changes necessary. Any age great service

ma
Review №9

Clean great service. Would use again

Ti
Review №10

Shopped around quite a bit to find a place to store my 35 Travel Trailer. After checking prices, locations, and ease of access, we decided to contact CubeSmart. Im glad we did!You have several options including completely contactless sign up and reservations. I was able to do everything completely online from start to finish.Most other places around me couldnt match the price or didnt have availability, but getting into CubeSmart was easy. They have a very friendly and professional staff. The manager Jasmine was very polite and professional, and did a great job of assisting me with rates and placement.We were able to get into a covered spot for almost 15% less in costs than the nearest competitor. Active Military will enjoy special perks as well including discounted storage and a No Sales clause, where if you are deployed an cannot make payments, they wont just sell your stuff but instead hold it for you until you return and pay the balance.They also have regular maintenance, Climate controlled units, and 24 hour surveillance, in addition to purchase options for insurance up to 5k in coverage for only $27 a month at the highest rate. 3k in coverage is only $17 for enclosed units.Overall Id recommend it for sure.

Gr
Review №11

I had some things I had to put in a storage unit recently and this place was conveniently located within walking distance from where I live. After establishing an account things were fine until I fell behind on the rent due to circumstances.Not only was my rent still due for the proceeding weeks, but the extra fees accrued so much so that I lost the motivation to settle my account to retrieve my stuff.

He
Review №12

Extremely helpful/carrying staff... Always.I go once a month (for 12 months now) to check my storage unit and it has always been untouched, dry and rodent/insect/odor free! Thank you for keeping my entire household items safe until my move out this month! Finally 🤞

De
Review №13

Lower if possible! I had been a customer for years on auto pay. Their system blocked a payment and they charged a 20% late fee! Their rates are too high, they are not customer friendly and they dont care to be friendly. Atlantic Storage around the corner is cheaper and more customer focused. Ill never use them again. 10+ year customer letting you know there are better options they cant force you to overpay anymore! Also Atlantic discounts for veterans!

Ni
Review №14

Jasmine was great. The place was clean and secure.

Pa
Review №15

Outstanding person very nice and pleasant very clean atmosphere greatly appreciate her service and her dedication to her job.

Ro
Review №16

Very friendly and quick service getting us started.

Mr
Review №17

Professional work place, dont miss A payment they will take your possessions

Dr
Review №18

The staff were awesome. Shout out to Anthony..

Er
Review №19

Anthony Allen has gone above and beyond on every instance of my experiences with Cube Smart. Great customer service by taking payments over the phone while I was out of town or in the hospital. Helpful with checking to make sure I locked my unit properly and helps to lift a box or two for my daughters organization. I dont know what I would do without him. Hes a great asset to your company. I love Cube Smart

Lu
Review №20

Jasmine was professional . Great customer service!

Ja
Review №21

Anthony was phenomenal and patient he answered every question and more. Very informative

Ro
Review №22

Anthony did a great job.

Ti
Review №23

Jasmine was very helpful and knowledgeable about the units.

Sk
Review №24

From the greeting, the smooth transition the great customer service from the Manager and the staff! This place is amazing! The whole staff is pleasant and easy to talk to!

sh
Review №25

Clean, management very knowledgeable and helpful. Very secure

Al
Review №26

The whole process was easy from start to finish. Everything was clean with easy access.

Ja
Review №27

I love this location, everyone here is the best that I have met. Seriously, if life was as easy and helpful as everyone here at this location, then everyone is the world would find true peace. You guys will be missed!! Thanks so much!!!

Bi
Review №28

I rated this one star because of Cubesmart raising my covered open air space rent twice in a years time. Originally it was $191 and now its $247. This last increase came this month, so Ive canceled my space. It seems a bit greedy to me but Im sure theres a waiting list so someone will pay it. During all this Covid mess to raise someones storage rent is preposterous.

Ro
Review №29

Great Customer Service. Friendly Staff, Fair Prices....I will rent from them again.

Ro
Review №30

Great place. The manager Anthony Allen goes above and beyond. Thank you.

Ki
Review №31

Jasmine and Amber helped me tremendously by walking me thru all the steps and questions I had! It’s clean, price is responsible, and the service is outstanding! It’s also very convenient to pull up and out. Right near my home and accessible hours also. Highly recommend this location and facility!

D.
Review №32

Nice units, stress free, easy to pay online and the staff was awesome

As
Review №33

Units are very clean. The workers are very nice and great prices

Ki
Review №34

Fast service, efficient rental, easy online payments, clean, and as ordered.

Ki
Review №35

Thank you so much Jasmine for being so helpful and giving me informative information that I really needed ! Thanks CubeSmart for being valuable to me ❤️

K.
Review №36

Love Jasmine Gibson!!! She was so helpful and professional. So glad I chose CubeSmart.

Te
Review №37

Excellent service!!!! The gentleman took me and showed me different size units to meet my needs. The units were very very clean. Will definitely recommend this business to friends looking for a storage. The gentleman was very nice and knowledgable. Thank you for the great service!

Br
Review №38

Unit clean, service was quick and friendly. Reservation was easy.

ZA
Review №39

Jasmine was such a sweetheart ... very helpful and friendly ... not too many people in this world left like her ... ❤️

Te
Review №40

Anthony checked me into my storage, informed me on all the rates, and made it a smooth transition. Upon exiting Leann helped me move out with no errors. Very pleased with their professionalism and customer service!!

Na
Review №41

Excellent customer service from the manager, Jasmine.

Al
Review №42

Very professional and super nice staff, clean and safe feeling, I would use them again.

Le
Review №43

Very clean units, security onsite is a piece of mind, and very helpful and curtious staff.

TJ
Review №44

Everyone was so very helpful and polite. They were happy and a joy to work with while work with us on a Saturday morning to get us moved into our unit. Considers in long drive and problems we were having they made everything better.We would recommend they highly .

Mi
Review №45

I love this storage unit, they are very professional and knowledgeable. They are helpful and polite. I would definitely recommend them for all your rental needs storage and truck rental. Thank you Anthony!!

jo
Review №46

Great location! Jasmine is extremely knowledgeable, impeccable customer service.

Ka
Review №47

Excellent customer service, they were about to close when I went by and they showed me the facility and gave me all the information needed. Recommend 100%

Ja
Review №48

Best Customer Service! It’s been very comfortable and safe.

pa
Review №49

Clean, well lit, friendly staff.convenient location.

An
Review №50

I just to let everyone know how much I appreciate CubeSmart always clean, polite, very helpful can I continue to go on office staff amazing never a dul moment here I LOVE CubeSmart forever ❤️

Ja
Review №51

Great place, easy to deal with, quick service, very friendly. The property is in excellent condition and easy to access your unit

La
Review №52

This is my 1st time ever using a storage company, and Cube Smart made it super easy and gave me an amazing deal. Nate (manager) was awesome, very helpful, and went above and beyond so I could get exactly what I wanted and needed. I highly recommend Cube Smart and will absolutely use them again!

Ja
Review №53

Leann was very informative and pleasant! The units are clean and easy to access. I was in search of the best deal and good customer service and I found it at CubeSmart! I would recommend this location to anyone looking for a storage unit.

Me
Review №54

OMG, I love this place. I literally picked this place because it is right down the street from my new property, BUT they had the best price and were sooooo much nicer than UHAUL (I mean lets be honest, ha). It was so clean inside the place and with todays times cleanliness is key! On top of that, Jasmine at the front desk saved me money from my initial online rate which was already saving me money! Thank you!

Fr
Review №55

Clean, safe, and great customer service.

Sh
Review №56

Came to possibly rent a unit Anthony and Jasmine were both helpful and informative anyone looking to rent storage in the Argyle area sould come see them

ro
Review №57

Very clean and well arranged and secure.

Ma
Review №58

Right price, right time. The unit was convenient.

Ju
Review №59

The whole process was easy and uncomplicated.

Do
Review №60

Stopped by this location today looking for a place to store my 25 ft RV. Coy toured me around the facility and showed me the available covered storage slips. The location is very neat and secure. The monthly rate was fair so I signed up on the spot. Great customer service.

T
Review №61

Easy, knowledgeable, Anthony is a pleasure to do business with, and works smoothly and efficiently to ensure customer satisfaction.

Mr
Review №62

Great experience! Manager Leann was great! Patient, informative and helpful. Glad we picked CubeSmart and this particular location.

Mi
Review №63

Great staff, easy to work with and very helpful

Bu
Review №64

Been a customer for years and went to ask about relocating to another parking spot and Anthony hooked me up with an even better one. Outstanding service.

Da
Review №65

Heidi was fabulous! This was my first time renting a storage unit and Im so glad that I chose cube smart and that Heidi was the one to help me out. Everything was smooth from the reservation, to the move in day check in, and actually moving my things in. The facility itself and the units are nice and very well kept. I love the convenient gate hours and how close the facility is to where I live.

st
Review №66

Jasmine was great!!! Her customer service was excellent.

Ch
Review №67

Excellent customer service! Jasmine was very helpful

Te
Review №68

Very good Deal, with 1 month free. Manager on duty was very friendly and explained everything. Process was quick and professional.

Gl
Review №69

Very good experience!!! Clean and secure...well lite and great management!!!

Tr
Review №70

Heidi and Coy (staff) were very friendly and helpful with all info I needed on storage sizes, prices and how to pack it to get the most use out of it. Heidi even showed me several units on two different occasions. Would definitely recommend anyone who needs storage to go here!!

Ro
Review №71

Reserved a unit online went down the next day and finished the deal. Fast and easy to work with. Very clean facility so far.

Ch
Review №72

Great customer service, fast and easy!! Jasmine was great! Thanks Cubesmart!!

Ha
Review №73

Nate and Leann were so sweet! Not only did we make sure we had enough space but completely worked with ALL my questions. Leann spent her day off making sure the truck I was renting and space was up to par! Nate went over and beyond and helped us unload our things because you could tell us two girls where struggling. Also brought us a bottle of water since we were so hot and moving so much. I will always rent a space from them! Such great service and a nice and clean property! Thank you guys again

Ro
Review №74

Great place, park my truck and have a storage unit

Je
Review №75

So accommodating! We arrived a day late due to travel delays with no problem from the staff. Office and gate hours are very reasonable. Use of their moving truck and free moving carts made moving out of the unit fast and easy.

Wi
Review №76

I have been storing here for years, very professional and great customer service. Jasmine and Anthony rock!

Je
Review №77

I have been using this storage location since before it became a CubeSmart. What a remarkable difference! This CubeSmart staff is friendly, they remember who I am when I walk in the door, they are always polite and helpful and I really appreciate the convenient gate access too. Kudos to Heidi and Coy!

Ki
Review №78

Stephanie was amazing and really helpful she took care of me an my movers !!! What awesome customer service, Ive never had such a wonderful experience no headache at all thank you so much for late notice

Ga
Review №79

I had the great pleasure of Heidi Welsh talking to me and showing me a cube and I kick my self for not getting it then and there as I called 2 days later and it was gone. Heidi put my name on a reserve sheet and said shed call if one became available 3 days later she called and said one was now open.I went up that morning and Coy Whitfill was there and he completed my rental process. He had to call his superior to be able to honor the rental deal Heidi and quoted me. I am very satisfied and also they were very personable and kind.Gail Newman

Ki
Review №80

I am a previous customer. Great customer service.

Mo
Review №81

So I bought a storage unit 5x10 from cube smart. Paid the admin fee and insurance fee, same day I recognized I needed a bigger unit because my things wouldn’t fit. Contacted cubesmart to either get a bigger size or get my money back to go somewhere else but they had already closed. Next day I inform they what happened that tell me they can get me a 10x10 but it will be $72 more a month. I inform the lady that’s out my budget. So I ask Can I get my refund then? she says yes if it’s same day but since it’s the next day you can’t. I said it’s within the same 24 hours. Y’all closed before I had a opportunity to store my things. The representative informed me she would speak to her supervisor about the situation still no response. Very bad experience with the company.I was promised a follow up call on Facebook but never received the call.

Ka
Review №82

The staff member Anthony was extremely helpful, which made our move so much easier. He was patient, professional and kind. It was very clean establishment.

Kn
Review №83

Great place staff Simone,Sara,Anthony and Manager Leannn was all great they made me feel like my stuff would be great and had great prices with an inviting energy. Iam a proud customer will tell anyone in the argyle area looking for a great storage to go here!

Cy
Review №84

Coy was the best. Made me feel really comfortable with the whole experience! I feel like if I needed something theyd be very helpful. No need to look elsewhere! :)

Sa
Review №85

Clean easy access to storage

Ke
Review №86

I had a great experience setting up a storage space rental with Heidi and Coy. I walked in, was treated with professionalism, and was moving items into my storage unit 5 minutes later. I wouldnt hesitate to recommend family and friends to do business with Coy at this CubeSmart location.

do
Review №87

Let me start out by saying WOW! I have had several experiences with renting storage units in the Metro Jacksonville area as we have had our children come and go over the last 10 or so years. I cannot remember ever having an interaction with any employees at the other businesses that was like the one I had with your Store Manager Coy Whitfill! He was by far the best ever!!!! Coy was very helpful in a time when we needed something to go smoothly for a change! It was a breath of fresh air to be able to accomplish all the things we needed to on such a short notice! Coy was able to provide us with a detailed explanation of the services he could offer as well as a tour of the facility. Then to have the bonus of the use of a moving van even made our day more satisfying! You have an excellent Manager in Coy Whitfill and I will refer anyone I know to him and your Argyle location when they have storage needs! Thank You Coy for providing our family with an excellent experience!Doug Lawrence

Su
Review №88

Great customer service, easy to reserve a unit online

M
Review №89

I really appreciated the helpful staff that was very accommodating to all my requests. They went above and above what was required. This is my 2nd time to use this location and highly recommended them.

Sc
Review №90

Excellent deal if you just need a month and very friendly staff.

Qu
Review №91

Quick and easy, friendly staff.

ja
Review №92

Great experience, professional, pleasant & efficient. Worked mostly with Leann. She is great-thank you for taking good care of us & our RV.

An
Review №93

Coy is fantastic! He was very helpful and super friendly. Couldnt have had a better experience working with him. Thanks so much!!

Jo
Review №94

Chris Garvey was very professional and knowledgeble in his work, very satisfy and will recommend him to my friends. Thank you for your service Chris Garvey. Sincerely Mr.Jose Gomez.

Am
Review №95

Close, friendly people that bend over backwards to help you!

Da
Review №96

Very helpful staff. Very friendly. We have our rv stored and they drove us back to our spot and guided me back into the parking area. Thanks.

am
Review №97

Great customer service very pleased

Ja
Review №98

Fast and pleasant customer service. The unit we rented is perfect for what we needed.

Er
Review №99

Coy Whitfill is the absolute best! Always SO helpful & professional...Hes one of the main reasons that we are CubeSmart customers...Thank you, Coy!!

Do
Review №100

Great facilities and service

Information
62 Photos
100 Comments
4.7 Rating
  • Address:8421 Cheswick Oak Ave, Jacksonville, FL 32244, United States
  • Site:https://cubesmart.com/florida-self-storage/jacksonville-self-storage/3174.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 904-777-8333
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:8:30am–5pm
  • Sunday:11am–3pm
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