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Lees Auto Service
5400 Ken Rd, Jacksonville, FL 32244, United States
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Lees Auto Service

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Pa
Review №1

Great service you can trust. I always get a legit diagnosis from Lees, even if it doesnt benefit their pockets. Highly recommended!

Jo
Review №2

Had a 2008 GMC truck repaired. The representative was friendly, advised me of the problem quickly, answered my questions and did not try to over sell me. I really appreciate the way they do their business. It is hard to find businesses that conduct themselves in a professional manner and display integrity. Thank you for the way you do business.

Sh
Review №3

Live this place and have been using them well 9ver 25 years now. This place is what america business owning should represent. Wonderful good ole southern hospitality and service. A man of his word, very few can abide by that but lee can for sure 100, percent of be to go to bwhen in need of a trustworthy honest mechanic!!!!

Ed
Review №4

Mr. Lee is a conscientious server to the public. He is always had my best interest in the health of my car. His employees have always met the mark in working in a timely fashion without recalls.

Jo
Review №5

When I say trustworthy I mean it! I went to them with AC issues that I found it could only be 2 things and just said witch out both of the problems.Come to find out it was a small $300 issue vs a $1000 issue! Within 24 hours I have my daughters van back with no issues at all.Im telling everyone about how awesome they areThanks guys!

Ti
Review №6

I cannot say enough nice things about Lees. To say that I am leery of mechanics is an understatement (lookin at you, Mavis in Middleburg). Weve used Lees for multiple things now, & I could not be happier with the service weve received. Theyre prompt, fair, & thorough. Highly, highly recommend!

Sa
Review №7

Great service and great customer service as ALWAYS. Mr. & Mrs. Pietrzyk.

Wa
Review №8

They did an awesome job rebuilding the front end on our Nissan. Great work. Drives better than it ever has!

Ro
Review №9

Quick & professional.Our new auto repair shop!!

De
Review №10

Best auto service in all of Jax. Honest, kind and pull no punches!

Ja
Review №11

Why go anywhere else? Lee aint gonna screw you! The only place I recommend.

al
Review №12

If I could give this establishment 0 stars, I would. I would first like to stay that upon arrival, no one greeted me, so that already gave me bad vibe about these people. Secondly, before bringing my car into the shop, my vehicle was clear of any cosmetic defects. After picking my car up, I noticed a big gash in my steering wheel that was clearly not there prior to dropping my car off, and a number of scratches located above my driver side front tire. I would not recommend coming to this shop to get any work done, your better off going to your vehicles dealership, at least you’ll know that no one will tamper with something you worked hard to maintain and get.

Je
Review №13

I spoke to Mr Lee personally about the issue with my vehicle and he solved it. Im well pleased with his shop.

Ri
Review №14

After going through 3 different companies, 3 different bills. I called Lees from a friend giving me word of mouth . When I called, Lee himself answered. He listened to me babel, being a female and I myself was beyond baffled. So as I told my weird story, I failed to mention hed be the 4th company to attempt the project I also failed to mention the difficulty I was facing. Lee gave me information at that time that was more than the past 4 had given me. I hung up and called the tow truck and got my truck to Lees shop. As i was having it towed from the 3rd shop, I asked them about the things Lee and I had discussed and they laughed it off and told me, Those extras could wait until next time. WHAT?! So they were setting me up to have to return, and putting my safety at risk. So to try and shorten this story for you. Lee fixed my truck, beyond ALL my expectations. His honesty was rigorous. The family values just shine through his shop. I could never have been happier. Thank You Lee. For ALL you did for me. December 2, 2020. My 1999 Ford F150 it was white under a whole lot of nastiness from sitting under trees for 2 years. 😂 Forever loyal, Rina 💕😇

Ji
Review №15

Good people. Couldnt figure out the issue but tried

Sa
Review №16

I called the shop early in the morning to ask if I could have my car towed there and Lee answered, was super professional and pleasant and welcomed my business. He called me within an hour of my car being dropped off to let me know what the issue was, gave me an extremely reasonable price, and told me the work could be completed same day... and it was as promised! As a single mother, this has been such a gift. I will definitely use Lee’s Auto Service again and would encourage any one else in need of car repairs to as well! Thanks so much to Lee and staff for their integrity and great work!!!!

Re
Review №17

Brought my F-150 here that had an oil leak, they took it in and fixed the leak the same day. Great price, great service, friendly and honest people. Highly recommend.

Mi
Review №18

They had a big problem diagnosing a common issue with freon leaks. Went back 3 times then took my business somewhere else. I was in and out in one day. Seems like they do not have a good freon leak gas detector. They should refund my money and honor warranty... Mike

Jo
Review №19

Have taken both cars here. They are straightforward. Work fast. Cheaper prices. I have already recommended them to tons of friends and coworkers.

Sa
Review №20

This shop is great they are very well managed and family oriented. They are also well priced when it comes to repairs and fast turn around I would recommend them to anyone any day. They are just awesome!!!

Je
Review №21

Very honest shop and so much more affordable than other service shops. Lee’s is the only place I’ll go for work on my 98 4runner. Very impressed with how well my truck runs after I pick it up from there. Thank you guys for the quick thorough affordable service.

Ms
Review №22

Awesome customer service! I called at 1000 on Christmas Eve and was told that they couldnt diagnose my car as they would be closing at noon. 5 minutes later I received a calling asking how close I was to the shop, so they could take a look at my car. Turns out, my car didnt require any major repairs. Nothing a zip tie couldnt fix😁 Even though I didnt need any major repairs, the customer service sold me. If Im ever in need of repairs, Lees will definitely be my first choice. Happy Holidays to this PHENOMENAL staff!

To
Review №23

I called and got a quote within 10 minutes. Great price for the repair I was needing. Courteous customer service. I recommend this auto shop.

Mi
Review №24

Gone there many times, theyre a good mechanic and they give good service . Truck ready when they say, job done right the first time . I have no reason to doubt, they have always done me a good job .

Br
Review №25

My whole family has used Lees for all of our repairs for many years. Always the best customer service and pricing. Thank you!!!

Da
Review №26

Lees Automotive is overpriced I called for a simple water pump repair job and they overpriced it I would never refer this company to nobody

An
Review №27

Outstanding service with a smile. I highly recommend you go fine out for yourself. And tell Lee I sent you.

Me
Review №28

Fast, reliable, trustworthy

de
Review №29

Absolutely happy with the honest, genuine work done on my vehicle at Lee’s. It all started with me hitting a curb and needing the strut replaced. They had my car done by the end of the day. When the car still made some noise I brought it back where they found some damage to the rack and pinion. Super thankful that Lee actually encouraged me to see if my extended warranty would cover it because it would otherwise have been a $1900 repair. A lot of shops would have done everything to convince me not to check and to go with them to make a hefty amount off of me. The dealership did cover and replace it which was nice. The sad part was they tried to convince me that Lee’s improperly installed the strut the first time and if I didn’t get it fixed right away that I’d be causing more damage to my vehicle. Well I’m glad I didn’t jump at their bait and that I brought it back to Lee. He found that it was something as simple as the hood bumper being messed up and fixed it for me. The noise has completely ceased. I’m so glad to know I found an honest, reliable, hard working repair shop for all my needs. I absolutely won’t be taking my car back to the service department at the dealership as they have now tried to pull one over on me. Three visits to Lee’s and I have yet to be told I need something I don’t. Each time they have listened to my concerns and addressed them professionally and quickly. I would 100% recommend Lee’s for your repair needs.

Ma
Review №30

We started using Lees a few years ago and weve been very impressed. They are always very courteous and take time to explain things to me. Theyve even advised not to repair something that wasnt necessary to fix which saved us money, so I fully trust and value their opinions. They stand by their work too! They fixed the AC in our truck and it worked for a month and quit again. They fixed it again at no charge because they said it was still under their warranty for the first fix. I tell everyone to come here. They are definitely the best auto shop Ive ever used!

Gl
Review №31

Top notch service. They take the time to listen to the customer. Fair pricing. Fair warranties. Very knowledgeable crew

Du
Review №32

Lees took my car in the afternoon with no appointment, made accomodations for my requests, kept me up to date with new discoveries and problems, did additional work, and had me back on the road before the close of business. Quality work, good and honest prices, friendly guys. Ill definitely be back.

Jo
Review №33

Was disappointed that they couldnt do a minor battery fix while I waited. I cant just drop off my van that I use to drive other Vets around town. They were highly recommended to me but prefer to get work done quickly while I wait.

Aa
Review №34

From start to finish by far the most professional shop Ive ever dealt with was up front the whole the process identified the problem as well as a few others but never pressed to do more than I asked for and the work was top notch couldnt have asked for a better experience will be recommending to everyone I know!!!!

Am
Review №35

An honest mechanic business is HARD to find. This place is exactly that. They did not try to sell me what I did not need and their price was very fair for what they fixed. As a woman Im always on guard against a shady mechanic. I was treated respectfully and not like I was some clueless bimbo. They changed my oil and the timing belt in my car.This is a family owned business thats been around for years. Fortunately they are very close to my house. I havent lived in the area very long. This will be my regular place to go now for all car service needs.

Me
Review №36

Nothing but fantastic service here! Weve been going for over 4 years. Lee is patient, kind, and super explanatory about vehicle issues. His prices are very reasonable. We couldnt be happier here!I would say the *only* potential drawback is if you are expecting somewhere with a waiting room and a 2 hours or less turn around, this is not the place for you. It doesnt bother us because we just drop our vehicle off for the day and arrange alternate transportation to pick it up later that afternoon. Its something to be aware of if youre used to waiting at a mechanic for your vehicle to be done right away. Dont let it deter you, his work is worth the wait. ;)

Sa
Review №37

Edit: Id give Lees 10 stars if I could. He went above and beyond for us, and my family will take all of our vehicles here from now on.Everytime Ive come here everyone has been extremely pleasant and helpful. They do great work, at a great price. Theyve done other work on our van, but today I brought it in really worried something was VERY wrong with it. They took the van in that day, and Lee called me back a couple hours later and told me the wheels were just loose (I guess they didnt get tightened down all the way when a different place changed the tires out.) They tightened them down how they should be, told me no charge, and sent me on my way. The van needs some big work coming up and I wont take it anywhere else but Lees. I would absolutely recommend them to anyone looking for a mechanic.

An
Review №38

Lee and his staff did another great job as always. Everybody is always friendly and professional. They even had a towing company they work/ team up with. The towing company came within a timely manner and the price was good. And the price to get our truck fixed...never hurt our wallet. Thanks to Lees Auto Service for another GREAT job!.

Fe
Review №39

Lees automotive is a gem in the automotive industry. I took my truck to them 3 years ago, they were truthful and explained what the issue was. My son bought a cash car a couple years ago, it has had a few minor issues and I advised him to take it to Lees. We have been loyal customers, they do not try to get over on you and the prices are reasonable. If youre having automotive issues, Lees automotive is the go to shop.

Sh
Review №40

Wow. Getting anything done to my car makes me nervous. This was just simple tires, however, I took to Facebook for recommendation because prices for tires everywhere else with their gimmicks are off the chain. God Bless whomever recommended Lees. They were by FAR much more economical on tires and do not try to up-sell you on all the other nonsense. Besides that, they are so very nice, they do business like it was in the old days. I dont even mind the location. I enjoyed the outside waiting area with re purposed van seats (Im assuming van). Kinda whimsical. Dont waste your time racking your brain on where to take your vehicle anymore. Just go to Lees, I promise you wont be disappointed. And read the other reviews too. Excellent!! Thank you so much for your great service. It feels good writing a great review!!!

Ch
Review №41

We took our Odyssey to Lees on the recommendation of a friend because wed already spent over $1500 with two other garages trying to fix our AC (no fix and LOTS of lousy service). Lees diagnosed it, fixed it, and has kept us cool for over a year. Theyre nice, knowledgeable, timely, and clean. Im not a big fan of the section of town theyre in, but the quality service is worth it. Theyll be handling both of our vehicles from here on in. Eagerly recommend them to anyone and everyone.

Bi
Review №42

They do great work. Honest, friendly, quick, and they won’t charge you an arm and a leg.

Jo
Review №43

Lees Auto Services is a great shop. This location is equipped to handle nearly every automotive need you can think of. Motor, computer systems, drive train, it can be done.

Ga
Review №44

They have worked on many vehicles Ive owned and always treated me fair and honestly.

Lu
Review №45

I took my newly purchased 1965 Chevy C10 to get its carburetor overhauled at Lees Auto Service after (Budget Auto Repair) failed to help me and they did such a great job! They had her running stronger than when I first bought her! Great service from the people and great knowledge in what they do. I had my truck back within the next day. I will definitely be going back to Lees.

Ju
Review №46

Top notch service! Was quoted as high as $1500 at other shops, Lee got the job done quickly for around $600 less. AC has been blowing cool for 2 months now, and has a warranty if it stops working. Highly recommend!!

Se
Review №47

Quality work and hes honest I wont go anywhere else

Ca
Review №48

Great work.

Ti
Review №49

Wonderful experience very friendly will certainly return

Cr
Review №50

Been a customer for 15+ years now, several vehicles and countless repairs without ANY dissappointments...EVER...THIS is one of the few places youll find with that honesty and charm we had 30 years ago, stop by and you will be pleased.

st
Review №51

Guys there do it all and stay so busy they have no time or reason to try to take your money for something you or your car doesnt need. He also installs tires for your ride.

Ja
Review №52

Never had a positive experience with any auto shop until i went to lees auto honest truthfull and fair prices highly recomended

pr
Review №53

Fantastic and competent

Ma
Review №54

I appreciate their customer service, reasonable prices & quality work. My first impression was that this is a provider you can trust to work on your vehicle.

Ca
Review №55

Super Honest and reasonable. We trust him with all our vehicles. Good people

Du
Review №56

I was stranded in Jacksonville with an overheating car and not only did they help me almost immediately once I got my car there, they found the issue was much less than what I had thought and saved me hundreds of dollars! Fast, effective, and affordable mechanics, cannot recommend them highly enough!

Ro
Review №57

To me the price is a little high thats my opinion

Ke
Review №58

Guess I caught them in a bad day.... Mechanic had a bad attitude, didnt know you have to reset so windows will work and last but not least did not bolt on the piece under the car.... Have to take my car somewhere else to finish what they didntNot a good experience at all

fr
Review №59

Great service!!

Su
Review №60

This has been my go to place when one of our vehicles needs work, for about 3 years now. Theyre honest, fast and do such a great job! Very hard to find a mechanic shop you can trust, but this one, you can!

Aa
Review №61

Respectful and honest team

Ma
Review №62

Was in from out of town at a horse show and needed to get a some quick work done. They were polite, fast and affordable. Thanks guys!

Kr
Review №63

Ask for Chad! Hell get ya right ✅ 😉

na
Review №64

I’ve been taking vehicles to Lee’s auto for 14 yrs. this is the only shop I trust my vehicles with .Dad and now son are as good is they get

ph
Review №65

Quick fast reliable honest and proficient are all good words to describe Lees..

Ke
Review №66

I my 04 Ranger to Lees as a recommendation from another Business,,, I use,I Met Lee Told him my Problem & within a Short Period of Time The Situation was Solved,,,,,, I HIGHLY RECOMEND These Folks.With that Being said, In ANY Business There are Times when things Cant Happen As Quickly As this Situation did First Impressions mean A lot.Thanks Lees Automotive

Ra
Review №67

Dear Manager and Mechanics at Lee’s GaragePlease accept my deepest sincere gratitude for repairing my car’s brakes on May 10th 2013. This letter is my thank you for such unusually good service, affordable pricing, and excellent auto repair.After 3 failed attempts to fix these brakes during the past 2 years, we had begun to ignore a dangerous condition in our brakes. We drove to Florida for a vacation and traveled 17 hours on brakes that grabbed if applied while driving over 40 mph. Personally I had decided that perhaps the brakes could not be fixed for some reason.Being unfamiliar with the area, a relative’s neighbor recommended Lee’s Garage and even called ahead for us. Then I called and asked if there was any way on a busy overbooked Friday that Lee’s Garage could fit in a brake repair job.The Manager was so personal and so confident that they could repair the brakes regardless of the history that I mentioned of failed attempts. He was honest that the schedule on Friday was already booked and he could only try to fit us in.After 5 o’clock on Friday the mechanics were able to start the job and stated they would call us when it was finished as they had to extend beyond the 6 pm closing to finish the job.Not only do the brakes work perfectly now but the estimate was by far lower than any of the other 3 paid repair bills that were not successful.Jacksonville should treasure having such a garage.Kathy Acosta

Lo
Review №68

Great service, reasonable cost an auto shop you can trust with professional and friendly staff.

De
Review №69

I highly recommend these people, these are great guys, they dont give you the runaround. good and fair prices!!

Ro
Review №70

I have been trading with Lees for about 15 years now. He and his team have never failed to do not only a great job at a fair price, they have always been honest with me every time as well. If I asked for a repair that they didnt feel was needed, or was un-wise, they let me know. I have been nis-diagnosed other places, but never here, You can trust them! I recommend them to everyone!

JV
Review №71

They brought my truck back to life

Sh
Review №72

Weve been going to Lees for over five years. He is smart, honest and a great mechanic. NO complaints!

Mi
Review №73

Great customer service .

th
Review №74

Honest Mechanic. There was some confusion in the beginning, but Lee has made me a believer. The car which had had nothing bug problems (its a lemon but the lady loves it) and for the last 2 months of everyday driving it hasnt had a single issue. It runs smooth and consistent. Thats all we could have asked for. He took a POS Chevy Equinox (has had the topend rebuilt 3 times now its a 2007) and gave me back a reliable automobile

Ma
Review №75

Great Service as usual. Thanks Lee !!

Fr
Review №76

Lees Auto is excellent! Theyre honest, have great workmanship, and are far superior to any dealership service shop.

Jo
Review №77

Weve relied on Lees for our car maintenance/repairs for a few years now. They provide quality service at very reasonable prices.

ma
Review №78

Good honest workmanship. I highly recommend them !

Le
Review №79

I have finally found a mechanic that I can trust, and will fix everything I bring to him, at a reasonable price.

Ja
Review №80

Quality professional work very reasonable price fast turnaround great bunch of guys willing to go the extra mile to help you out

BI
Review №81

Good bunch of guy with plenty of knowledge

La
Review №82

They just Rock ! Family owned and operated, Great bunch of people, Quick, Very Honest

Ja
Review №83

Can not recommend a shop so HIGHLY if you want true honest expertise and not being raked over the coals I could not recommend a shop so highly!!just a brief story I brought a car just at a month ago engine SUPPOSEABLY!!! Blew up coming From a dealer wanna be mechanics....brought this car being it had a so called bumper to bumper warranty thinking I would be ok they wanted 6k to replace it spoke with lee about issues he said that was outragiuos at least let him look at it...left paying lees auto WAY less with the same motor!!!...

Ni
Review №84

Nice personel and fair prices

Ma
Review №85

Service is HORRIBLE!!!! They tell you they will check on your vehicle and get back with you on a price, but it shouldnt take 3 days for a price. I donot recommend this business because of HORRIBLE service.

Ja
Review №86

Great work Great mechanics!

Jo
Review №87

Great quality great price

Bo
Review №88

Great trustworthy place to take your vehicle

Ke
Review №89

Best Shop in Town

Se
Review №90

Fair and reasonable.

Ro
Review №91

Fast friendly service.

Ra
Review №92

Right and Exact

Al
Review №93

Weve been using Lees for a couple years now and I totally trust him and his mechanics!

Li
Review №94

Great mechanic

Jo
Review №95

Very professional

Ya
Review №96

Super Service!!

Information
2 Photos
96 Comments
4.8 Rating
  • Address:5400 Ken Rd, Jacksonville, FL 32244, United States
  • Phone:+1 904-778-8417
Categories
  • Auto repair shop
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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